Hotel Media Luna santa marta

Hotels
•
Independent
5 (4 reviews)
4A-214 Cl. 30, Santa Marta, Magdalena, 470005 , Santa Marta , CO
57-3134198885

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Pets allowed

Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Housekeeping on request
Accessible shuttle
No accessible shuttle

Review Highlights

Cons:
Cleanliness issues
Unfit room conditions
Poor overall experience

Categories

Cleanliness
1.89
The sheets were torn and stained, a dirty mattress was found, indicating severe cleanliness issues.
Service
6.86
Requested clean sheets, though no mention of responsiveness; standard quality for this hotel tier.
Location
6.9
No specific mention of the location, assumed standard quality for this hotel tier.
Room Quality
1.85
Room had cleanliness issues and an ineffective air conditioning unit.
Amenities
6.88
No mention of amenities, assumed standard quality for this hotel tier.
Value for Money
6.84
No specific mention of value for money, assumed standard quality for this hotel tier.
Food and Beverage
6.89
No mention of food and beverage, assumed standard quality for this hotel tier.
Overall Experience
1.86
Overall experience was poor due to the extreme cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:23

Property Description

Escape to Hotel Media Luna Santa Marta, where comfort meets convenience. Modern amenities, including flat-screen televisions and complimentary WiFi, ensure a relaxing stay. Unwind in our well-equipped rooms after a day exploring nearby attractions such as the picturesque Santa Marta Theater. Additionally, relish the proximity to popular sites like the Santa Marta Cathedral and Marina Santa Marta. With its strategic location near the airport and various points of interest, Hotel Media Luna Santa Marta offers the perfect blend of relaxation and adventure. Book now for an unforgettable experience.

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Pets allowed (no fees)

Location

Guest Reviews

5
Based on 4 reviews
Cleanliness: 1.89
Service: 6.86
Location: 6.9
Room Quality: 1.85
Amenities: 6.88
Value for Money: 6.84
Food and Beverage: 6.89
Overall Experience: 1.86
Y
Yarelly • partner
2
Pros:

Las sábanas estaban rotas, pedimos otras y esas tenían manchas. Algo en la cama nos picó, no eran zancudos, creemos que chinches?! Había un colchón sucio recargado en la pared. También el aire condicionado no enfriaba. En los 20 minutos que estuvimos ahí, mejor cambiamos de hotel y nos fuimos.

2025-09-18 • via Nuitee
C
Carolina
2
Ruido insoportable
Pros:

El ruido fue insoportable durante toda la noche

2025-02-24 • via Nuitee
A
Aaron • partner
4
Pros:

Tv don’t work most of the time

2025-01-24 • via Nuitee
Z
Zoliz
6
Pros:

El aseo del baño de las paredes de la ducha muy malo, no hay luz en la habitación, la puerta del baño en mal estado, al personal le falta conocimiento de su cuidad no saben orientar a los visitantes para orientarse en la ciudad

2024-04-02 • via Nuitee