Wellness Hotel Jean De Carro

Hotels
8.1 (1476 reviews)
Stezka Jeana De Carro 4-6 , Karlovy Vary , cz

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good food
Great location
Friendly service
Cons:
Unfriendly staff
Odors in rooms
Parking issues

Categories

Cleanliness
7.4
Cleanliness was frequently mentioned as needing improvement, particularly regarding odors.
Service
8.4
The staff were described positively, although there were some comments about unfriendliness.
Location
8.7
Multiple reviews praised the hotel's excellent location and views.
Room Quality
7.9
Rooms were generally good, but issues with temperature were noted.
Amenities
7.7
Amenities received mixed feedback, especially regarding parking costs and spa fees.
Value for Money
8.1
Good value noted, especially for pet-friendly options.
Food and Beverage
8.6
Food quality received positive comments, especially breakfast.
Overall Experience
8
Overall experience rated positively, balancing pros and cons from the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 14:03

Property Description

Luxurious Accommodation with Panoramic Views
Experience the breathtaking beauty of Karlovy Vary from the comfort of your bright and spacious room at 4-star Wellness Hotel Jean De Carro. Enjoy modern amenities like satellite TV and free Wi-Fi while taking in the stunning city views. Upgrade to a suite for a separate living room and a cozy seating area.

Wellness Treatments and Relaxation Facilities
Indulge in a wide range of wellness treatments at our hotel, from massages to sauna sessions. Unwind in the jacuzzi facilities and rejuvenate your senses. Charges may apply, but the experience is truly priceless.

Healthy Dining Experience at Restaurant Jean de Carro
Savor the flavors of healthy and revitalizing cuisine at Restaurant Jean de Carro. Let our chefs tantalize your taste buds with fresh and nutritious dishes, ensuring a wholesome dining experience.

Book your stay at Wellness Hotel Jean De Carro and immerse yourself in luxury and relaxation in the heart of Karlovy Vary.

Important information:

Please note that parking is available at surcharge and only upon prior arrangement. Please contact the property directly upon room reservation for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 20 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 25 per person per night when using an existing bed.
    People 4 years old and over stay for € 32 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

Location

Guest Reviews

8.1
Based on 1476 reviews
Cleanliness: 7.4
Service: 8.4
Location: 8.7
Room Quality: 7.9
Amenities: 7.7
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8
O
Olga • couple • de
9
2026-04-11 • via Nuitee
A
Annett • couple • de
7
Hotel in zentraler Lage
Pros:

Das Hotel liegt sehr zentral, man ist schnell in der Fußgängerzone.

Cons:

Die Zufahrt zum Hotel ist eher schlecht u einen Parkplatz sollte man am Besten schon bei der Zimmerbuchung mit reservieren. Ansonsten oberhalb des Hotels im Parkhaus parken.
Wellnessbereich sehr klein u gegen Gebühr.

2026-04-11 • via Nuitee
P
Patrick • family_with_children • de
8
2026-04-11 • via Nuitee
C
Christian • couple • de
10
Cons:

Fehlt Garderobe

2026-04-10 • via Nuitee
Y
Yvonne • couple • de
8
Pros:

Das Essen war super!

Cons:

Zufahrt und Parkplatz

2026-04-08 • via Nuitee
• couple • cz
10
2026-04-07 • via Nuitee
T
Thomas • couple • de
7
Pros:

Das Hotel war super, die Lage perfekt, man kam fußläufig in die Stadt, Personal sehr nett.

Cons:

Am Parkplatzsystem muss gearbeitet werden. Wir hatten einen Parkplatz vorher reserviert und uns wurde ein Parkplatz beim Check Inn zugeteilt. Leider war er an 2 von 5 Tagen besetzt. Das erste Mal wurde schnell eine Lösung gefunden. Beim zweiten Mal leider nicht. Uns wurde seitlich parken hinter anderen Autos der Gäste des Hotels empfohlen. Wir wurden gegen 21:30 Uhr auf unserem Zimmer angerufen und sollten unser Auto umparken, da unser Parkplatz jetzt frei ist. Das fanden wir sehr unschön, denn wir hatten etwas getrunken. Aber leider ließ sich keine andere Lösung finden. Somit hatte der sonst sehr schöne Aufenthalt einen etwas bitteren Beigeschmack.

2026-04-06 • via Nuitee
A
Alexander • couple • de
5
2026-04-06 • via Nuitee
S
Semjonovs • couple • de
10
2026-04-06 • via Nuitee
S
Serhii • couple • de
10
2026-04-05 • via Nuitee
G
Guido Cairo • couple • it
9
2026-04-05 • via Nuitee
D
Dragos Ciprian • family_with_children • gb
8
2026-04-01 • via Nuitee
L
Lutz • couple • de
8
2026-03-31 • via Nuitee
L
Lydia • couple • de
10
2026-03-31 • via Nuitee
K
Kettner • couple • de
6
Pros:

Super Aussicht über die Stadt . Alles fußläufig zu erreichen . Überwiegend nettes Personal

Cons:

Kein Restaurant / oder Bar wo man abends noch verweilen kann . Wellnessbereich kalt und ungemütlich, keine Privatsphäre in dem Bereich den man gebucht hat

2026-03-30 • via Nuitee
M
Matěj • couple • nz
10
Pros:

Tenhle hotel si zaslouží 10/10 primárně za staff! Všichni naprosto milý, nápomocni a u snídaně nám ještě přichystali malé překvapení na přítelkyně nahozeniny. Navíc na skvělém místě se super výhledem :)

2026-03-30 • via Nuitee
Z
Zieschank • couple • de
10
Pros:

Das Hotel liegt super auf einer kleinen Anhöhe. Gut zu Fuß, ist es gut zu erreichen. Ein wunderschöner Blick vom Balkon auf die Altstadt.

Cons:

Hier gibt es nichts zu meckern. Alles hat gepasst, vom netten Personal bis zum Frühstück.

2026-03-29 • via Nuitee
S
Sieglinde • couple • de
9
2026-03-27 • via Nuitee
S
Sabine • couple • de
8
War ein sehr angenehmer Aufenthalt
Pros:

Die Lage am Hang ist wirklich sehr schön. Einen Parkplatz sollte man unbedingt dazu buchen. Das Personal ist ausgesprochen freundlich und das Frühstück wirklich ungewöhnlich gut.

2026-03-24 • via Nuitee
C
Cristi Calator • extended_group • ro
9
Excelent
Pros:

Locatia este extraordinara, am avut camera cu vedere la oras, foarte frumoasa privelistea. Foarte curat, mic dejun foarte bun, personal foarte amabil.

2026-03-24 • via Nuitee