Akel House Hotel

Hotels
8 (1838 reviews)
Barrio Getsemaní – Calle de las maravillas 30 83 , Cartagena de Indias , co

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Luggage storage
Tour desk
Currency exchange
Shuttle service (additional charge)
Shared kitchen
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.89
Multiple reviews mention issues with cleanliness, including dirty rooms and mold.
Service
8.86
Several positive reviews highlight the helpfulness of the reception staff.
Location
9.4
Frequent mentions of great location near attractions and safety.
Room Quality
6.85
Reviews indicate issues like poor maintenance and dated rooms.
Amenities
7.38
Some amenities were praised, but there were complaints about water pressure and lack of a mini-bar.
Value for Money
8.34
Many guests found the hotel to be a good deal considering its location.
Food and Beverage
7.89
Overall average feedback on breakfast quality, but specific issues noted.
Overall Experience
8.36
Mixed reviews, with some guests having positive experiences despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:46

Property Description

Terrace with Stunning Views
Situated in Cartagena de Indias, Akel House Hotel offers a charming stay with a terrace overlooking the city. Guests can enjoy the beautiful surroundings and relax in the garden, creating a peaceful atmosphere.

Comfortable Rooms with Modern Amenities
The air-conditioned rooms at this 3-star hotel are equipped with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even offer a refreshing pool view, providing guests with a comfortable and enjoyable stay.

Convenient Facilities and Nearby Attractions
Akel House Hotel provides a shared kitchen, a 24-hour front desk, and currency exchange services for guests' convenience. Located near popular landmarks such as San Felipe de Barajas Castle and Cartagena's Walls, guests can easily explore the city's rich history and culture.

Book your stay at Akel House Hotel for a memorable experience in Cartagena de Indias!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 5 years old stay for COP 50,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1838 reviews
Cleanliness: 6.89
Service: 8.86
Location: 9.4
Room Quality: 6.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 8.36
M
Michele • couple • br
8
Foi uma boa estadia, mas tem alguns pontos para melhorar
Pros:

A cama é muito boa, o lugar é bem conservado e bonito, ter piscina é um bônus e a localização é muito boa, longe do tumulto, mas próximo o suficiente para ir a pé.

Cons:

O ar condicionado fazia MUITO barulho, ao ponto de ser difícil dormir e o chuveiro não esquentava, era só frio.

2026-05-07 • via Nuitee
I
Izabela • couple • pl
10
Pros:

Bardzo miły personel w recepcji. Świetne rozwiązanie dla gości czekających na transport po oddaniu pokoju - można przechować bagaż, skorzystać z prysznica i komfortowo ruszyć w podróż. Bardzo dobra lokalizacja.

2026-05-07 • via Nuitee
N
Noelia • extended_group • ar
10
Bueno bonito
Pros:

Las habitaciones son limpias , grandes y lindas . Tiene todo lo necesario. Las instaciones como la pileta y el desayuno bien, al igual que la ubicación. El personal que trabaja son muy amables.

Cons:

Nada, todo perfecto

2026-05-05 • via Nuitee
D
Daniela • solo_traveller • ec
10
2026-05-04 • via Nuitee
B
Beate • solo_traveller • de
8
Pros:

Sehr freundliches Personal, großzügige Zimmer, gute Klimaanlage, zentrale Lage, Frühstück auf der Dachterrasse,

Cons:

Leider sehr viel nächtlicher Lärm von der Straße

2026-05-03 • via Nuitee
V
Vivienne • solo_traveller • ch
10
Clean, ftiendly staff, in waliking distance to center, good breakfast
Pros:

The location is in walking distance to shops and 15-20 min to center, the hotel is clean, the staff very friendly and it serves a good breakfast. The breakfast lady is very friendly and hard working.

Cons:

I don’t have any complaints

2026-05-03 • via Nuitee
M
MAYERLY • extended_group • co
9
Para dormir
Pros:

Las camas son cómodas

Cons:

El precio es elevado para el tipo de hotel y la ubicación

2026-04-29 • via Nuitee
D
David bravo • solo_traveller • pe
9
Oportunidad de mejora
Pros:

Ubicación y atención al cliente

Cons:

Había algunos zancudos

2026-04-28 • via Nuitee
R
Ruver • solo_traveller • ve
10
Hotel espectacular te sientes como en casa
Pros:

Excelente ubicación lo que hace más fácil el recorrido de todo el Barrio Getsemaní a cualquier hora, su personal muy agradable Alex y José, y la señora del desayuno genial.

Cons:

Me gustó todo son muy atentos

2026-04-27 • via Nuitee
S
Sagredo • solo_traveller • cl
7
Pros:

La ubicación del hotel es perfecta, está cerca de muchos lugares históricos y el personal muy amable.

Cons:

No me gustó las instalaciones del baño, tenía la llave del lavamos en mal estado y el desayuno, podría tener un poco más de variedad.

2026-04-27 • via Nuitee
R
Roberta • solo_traveller • br
10
Ótimo café da manhã.
Pros:

Café da manhã superou as expectativas, simples mas muito gostoso, suco natural batido na hora, ovos feitos conforme pedido do hóspede.

2026-04-25 • via Nuitee
D
DALMA • solo_traveller • uy
9
Cerca de todo y personal muy amable
Pros:

La ubicación, el personal y la higiene fue muy buena. El desayuno muy satisfactorio.

Cons:

No es que no nos gustó sino que faltaría unas sillas en el dormitorio.

2026-04-24 • via Nuitee
D
Daniel • extended_group • pe
8
Comodidad y cercanía
Pros:

Muy buena ubicación. Cercana a la zona turística.

2026-04-22 • via Nuitee
C
Carina30 • couple • br
10
Excelente hospedagem no coração do Gestemani
Pros:

Hospedagem maravilhosa bem no coração do Getsemani.

O quarto que eu fiquei era incrível! Espaçoso, bom ar condicionado (essencial em Cartagena), cama confortável e banheiro bem ok. A limpeza feita diariamente foi ótima.

A localização é excelente, a um quarteirão da rua mais agitada do Getsemani... mas isso implica numa localização um pouco barulhenta... não é uma boa opção pra quem tem muito problema com barulho. Eu dormi maravilhosamente bem e amei a localização! Ficaria ali de novo facilmente.

Cons:

O café da manhã é o ponto mais fraco do Hotel. Ele é ok, mas bem "pobre", com poucas opções.

2026-04-22 • via Nuitee
B
Bruno Pereira • solo_traveller • br
7
Pros:

Localização muito boa, perto de tudo, mas longe dos barulhos. Café da manhã bem justo

Cons:

Falta um frigobar no quarto, pressão do chuveiro muito fraca, o hotel é bem simples.

2026-04-21 • via Nuitee
J
juan felipe • extended_group • co
10
2026-04-20 • via Nuitee
E
Escobar • solo_traveller • co
8
2026-04-17 • via Nuitee
M
Maxime • couple • fr
7
2026-04-15 • via Nuitee
I
Irene • family_with_children • es
6
Pros:

La ubicación es bastante buena, alrededor hay calles animadas y está cerca de los puntos turísticos

Cons:

Teníamos otro tipo de expectativas con el alojamiento, las fotos que habíamos visto no cuadraban del todo con la habitación en la que nos alojamos, era más cutre de lo esperado

2026-04-14 • via Nuitee
C
Camilo • extended_group • co
10
Pros:

El lugar es muy limpio, habitaciones muy cómodas

2026-04-12 • via Nuitee