Akel House Hotel - Getsemaní - Cartagena

Hotels
8 (1870 reviews)
Barrio Getsemaní – Calle de las maravillas 30 83 , Cartagena de Indias , CO

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Garden
Laundry
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.89
Multiple reviews mention issues with cleanliness, including dirty rooms and mold.
Service
8.86
Several positive reviews highlight the helpfulness of the reception staff.
Location
9.4
Frequent mentions of great location near attractions and safety.
Room Quality
6.85
Reviews indicate issues like poor maintenance and dated rooms.
Amenities
7.38
Some amenities were praised, but there were complaints about water pressure and lack of a mini-bar.
Value for Money
8.34
Many guests found the hotel to be a good deal considering its location.
Food and Beverage
7.89
Overall average feedback on breakfast quality, but specific issues noted.
Overall Experience
8.36
Mixed reviews, with some guests having positive experiences despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:46

Property Description

Terrace with Stunning Views
Situated in Cartagena de Indias, Akel House Hotel offers a charming stay with a terrace overlooking the city. Guests can enjoy the beautiful surroundings and relax in the garden, creating a peaceful atmosphere.

Comfortable Rooms with Modern Amenities
The air-conditioned rooms at this 3-star hotel are equipped with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even offer a refreshing pool view, providing guests with a comfortable and enjoyable stay.

Convenient Facilities and Nearby Attractions
Akel House Hotel provides a shared kitchen, a 24-hour front desk, and currency exchange services for guests' convenience. Located near popular landmarks such as San Felipe de Barajas Castle and Cartagena's Walls, guests can easily explore the city's rich history and culture.

Book your stay at Akel House Hotel for a memorable experience in Cartagena de Indias!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 1870 reviews
Cleanliness: 6.89
Service: 8.86
Location: 9.4
Room Quality: 6.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 8.36
M
Medina Sulbaran • solo_traveller • ve
10
Plenitud y agradecimiento!
Pros:

Cada rinconcito tenía su encanto, los detalles de los balaustres me encantaron

Cons:

Nada

2026-09-19 • via Nuitee
R
Raúl Herrera • solo_traveller • mx
10
2026-09-19 • via Nuitee
K
Karen • couple • cr
10
Excelente ubicación y servicio al cliente
Pros:

La ubicación, la cercanía con el muelle de donde salían todos los tour.

Cons:

El ingreso al hotel en esa calle habían gente de calle y había mal olor

2026-09-18 • via Nuitee
F
Fidel • solo_traveller • be
8
2026-09-17 • via Nuitee
P
Paula • couple • co
8
Pros:

El personal es muy amable y atento. La hospitalidad hace la diferencia. Esta en el corazón de getsemani y si tienes tours que salen desde la bodeguita la ubicación es perfecta. Está a 15 mnts caminando

2026-09-17 • via Nuitee
K
KATHY SALDARRIAGA • solo_traveller • co
8
Pros:

El personal es muy amable.

Cons:

La comida puede mejorar.

2026-09-17 • via Nuitee
F
Fred • family_with_children • fr
10
2026-09-12 • via Nuitee
S
Sandra • couple • es
10
Espectacular
Pros:

Espectacular hotel, a 5 minutos de la zona de restaurantes y “fiesta” literalmente a la vuelta d ELA esquina y a unos 10 minutos está el centro histórico, la zona es tranquila aún que este tan cerca de todo y súper súper segura. La habitación grande, la cama cómoda, todo súper limpio, llegamos antes de tiempo y no estaba lista la habitación pero cuando llegamos aún así antes de la hora del check in ya teníamos las maletas en la habitación y el aire encendido para combatir el calor tan horrible que hace fuera, el personal también súper amable.

Cons:

En general todo perfecto, lo único que podría decir como mejora es añadir una neverita en cada habitación aunque hay una común abajo y el desayuno podría ser más variado pero aún así estaba muy rico.

2026-09-12 • via Nuitee
I
Ignacio • couple • uy
7
No fue una reserva para mi, salí perdiendo por “el cambio de moneda” a la hora de reservar
Pros:

Prefiero no comentar.

Cons:

Prefiero no comentar.
Tengan en cuanta que todo se hace en peso colombianos aunque Booking lo muestre en dólares, ese precio no es fijo.

2026-09-11 • via Nuitee
B
Bryan Karl • couple • ca
8
Good stay, very central location with nice pool
Pros:

Access to a pool - very useful in the Cartagena heat; Adequate breakfast; Close proximity to the tourist area of Getsemaní; Comfortable bed and AC; They gave us a bedroom right in front of the pool, which was very convenient for us

Cons:

Water pressure in the shower is not to my liking (a bit weak); The ceiling was leaking in the washroom; Not much variety in breakfast - the same food served every day (The food was good, just would be nice to have a bit of variety, especially when staying for a couple of days)

2026-09-09 • via Nuitee
M
Mario • couple • es
4
2026-09-08 • via Nuitee
R
Roberto • family_with_children • it
9
Pros:

Personale gentilissimo... posizione dell'hotel comodissima per visitare il centro storico e la fortezza

Cons:

Poca pressione dell'acqua

2026-09-08 • via Nuitee
E
Esquivel • solo_traveller • gt
10
Excelente atención al cliente
Pros:

Tienen un personal muy atento y amable, excelente hospitalidad. Las instalaciones son muy acogedoras y cómodas

2026-09-07 • via Nuitee
S
Simone • couple • it
3
Passare oltre.
Pros:

L’unica nota positiva di questo hotel è la posizione strategica in Getsemaní.

Cons:

Partiamo dal presupposto che abbiamo soggiornato per due volte durante la nostra permanenza a Cartagena, il primo GROSSO limite trovato è che lo staff nessuna sa parlare inglese. Il primo soggiorno, abbiamo aspettato per un’ora perché nessuno era era presente in reception.
Colazione ripetitiva e di dubbia qualità.
Posso capire che le camere, essendo datate, non sono insonorizzate, ma se alle tre di mattina lo staff chicchera allegramente con i nuovi arrivati di fronte alla stanza non è il massimo o addirittura eseguire le pulizie della stanza alle 6 AM

2026-09-06 • via Nuitee
A
Ana • solo_traveller • br
5
2026-09-06 • via Nuitee
M
Martínez Rocher • couple • es
9
Recomendable!
Pros:

Nos atendieron muy bien en todo momento, dándonos todas las facilidades, y el hotel estaba limpio y bien ubicado

Cons:

Nada

2026-09-05 • via Nuitee
S
Stefany • family_with_children • es
9
2026-09-05 • via Nuitee
C
Carlos Valverde • solo_traveller • cr
10
2026-09-05 • via Nuitee
G
Griselda • solo_traveller • ar
8
Pros:

La atención y la ubicación, rico desayuno

Cons:

Nada , todo ok

2026-09-04 • via Nuitee
C
Carolina • family_with_children • es
3
Hostal malo
Pros:

Ubicación

Cons:

Tercermundista

2026-09-03 • via Nuitee