Akel House Hotel

Hotels
8 (1764 reviews)
Barrio Getsemaní – Calle de las maravillas 30 83 , Cartagena de Indias , co

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Luggage storage
Tour desk
Currency exchange
Shuttle service (additional charge)
Shared kitchen
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.89
Multiple reviews mention issues with cleanliness, including dirty rooms and mold.
Service
8.86
Several positive reviews highlight the helpfulness of the reception staff.
Location
9.4
Frequent mentions of great location near attractions and safety.
Room Quality
6.85
Reviews indicate issues like poor maintenance and dated rooms.
Amenities
7.38
Some amenities were praised, but there were complaints about water pressure and lack of a mini-bar.
Value for Money
8.34
Many guests found the hotel to be a good deal considering its location.
Food and Beverage
7.89
Overall average feedback on breakfast quality, but specific issues noted.
Overall Experience
8.36
Mixed reviews, with some guests having positive experiences despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:46

Property Description

Terrace with Stunning Views
Situated in Cartagena de Indias, Akel House Hotel offers a charming stay with a terrace overlooking the city. Guests can enjoy the beautiful surroundings and relax in the garden, creating a peaceful atmosphere.

Comfortable Rooms with Modern Amenities
The air-conditioned rooms at this 3-star hotel are equipped with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even offer a refreshing pool view, providing guests with a comfortable and enjoyable stay.

Convenient Facilities and Nearby Attractions
Akel House Hotel provides a shared kitchen, a 24-hour front desk, and currency exchange services for guests' convenience. Located near popular landmarks such as San Felipe de Barajas Castle and Cartagena's Walls, guests can easily explore the city's rich history and culture.

Book your stay at Akel House Hotel for a memorable experience in Cartagena de Indias!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 5 years old stay for COP 50,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1764 reviews
Cleanliness: 6.89
Service: 8.86
Location: 9.4
Room Quality: 6.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 8.36
T
Tanja • couple • be
9
2026-02-27 • via Nuitee
T
Torsten • family_with_children • de
8
Nette Unterkunft in guter Lage
Pros:

Schönes Zimmer, nette Mitarbeiter an der Rezeption

Cons:

Zu wenig Schatten beim Frühstück (nur 3 Tische im Schatten die immer besetzt sind), Service beim Frühstück unfreundlich, der Pool hatte ein paar scharfe Kanten und wir haben uns daran geschnitten (2*)

2026-02-26 • via Nuitee
M
Mies • family_with_children • nl
7
2026-02-26 • via Nuitee
B
Brayan • family_with_children • br
10
2026-02-25 • via Nuitee
D
Diana • couple • co
10
Maravilloso - volvería sin duda!
Pros:

La ubicación es perfecta. A tan solo 5 minutos caminando estabas en la torre del reloj. El personal siempre muy atento y servicial (doña lili es un amor). El hotel siempre limpio y silencioso y el desayuno siempre delicioso. Excelente todo! Sin duda volvería y lo recomiendo.

Cons:

La habitación estuvo perfecta a excepción del colchón. Ya esta undidito, necesita cambio o voltearlo.

2026-02-25 • via Nuitee
C
César • solo_traveller • co
5
Cons:

Simple hotel, ants in the room, curtains do not block out light. Very expensive compared to the service received.

2026-02-23 • via Nuitee
A
Ana María • family_with_children • ar
7
Lugar tranki, aunque no es lo más, buena relación precio beneficio. Si volvería .
Pros:

Personal atento, ubicación muy buena, habitación espaciosa.

Cons:

Aire acondicionado poco eficiente, no sé podía regular y bastante ruidoso. Si hay gente silenciosa, todo bien; pero di los vecinos son ruidosos se escucha todo!!! X ejemplo en la mañana temprano.

2026-02-23 • via Nuitee
G
Gabriel • couple • br
6
2026-02-23 • via Nuitee
S
stefan • family_with_children • ch
8
Schön
Pros:

Schönes Zimmer. Warm wasser
Gute Lage.

Cons:

Man hört den strassenlärm schon, Zimmer 5.

2026-02-22 • via Nuitee
V
VALERIE • solo_traveller • gf
8
2026-02-22 • via Nuitee
H
Huiban • couple • fr
8
2026-02-22 • via Nuitee
H
Hans-Jürgen Gornik • family_with_children • de
8
2026-02-14 • via Nuitee
A
Albert • extended_group • es
6
Great location but need to updated their facilities
Pros:

The location is great.

Cons:

The TV’s aren’t smart TV’s so you only have a few channels and image is very bad.

2026-02-14 • via Nuitee
R
Rodrigues • couple • br
7
Gerência do hotel cobrou 2 vezes o valor da estadia do meu cartão de crédito e até hoje não reembolsou!
Pros:

Recepcionista e funcionárias da limpeza atenciosos.

Cons:

Fui cobrada 2 vezes no cartão crédito e até hoje não fui reembolsada!

2026-02-13 • via Nuitee
C
Christian • couple • co
9
Pros:

Muy buena ubicacion
A pesar de que esta en Getsemaní queda muy tranquilo y no se escucha el ruido de afuera
El desayuno muy bueno y todos muy amables

Cons:

La habitacion esta un poco pequeña

2026-02-13 • via Nuitee
O
olivier • family_with_children • be
9
2026-02-12 • via Nuitee
C
Cosme • family_with_children • es
10
2026-02-11 • via Nuitee
A
Artur • family_with_children • pl
10
2026-02-11 • via Nuitee
J
John • couple • ca
8
Pros:

Location is great. Breakfast was good. Room was quiet.

Cons:

It’s plain and simple and institutional. There isn’t any real colour or style.

2026-02-10 • via Nuitee
M
Marta • family_with_children • cr
10
2026-02-09 • via Nuitee