Hotel Plaza Real boutique

Hotels
7.8 (278 reviews)
1342 Calle 12 2 , Pereira , co

Facilities

Non-smoking rooms
Room service
Family rooms
Tour desk
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cleanliness
Cons:
Noise
Parking issues
Ventilation problems

Categories

Cleanliness
7.13
Mixed sentiment, with mentions of needing more cleaning in the bathrooms.
Service
8.6
Overall positive experiences with staff, highlighted friendliness and helpfulness.
Location
8.64
Consistently praised for its great location near attractions.
Room Quality
7.09
Issues with noise and ventilation were frequently mentioned.
Amenities
7.62
Some amenities like breakfast were considered lacking or repetitive.
Value for Money
7.58
Concerns regarding parking fees diminish perception of value.
Food and Beverage
7.63
Breakfast quality is good but requires improvement.
Overall Experience
8.1
General sentiment is positive, despite specific issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:59

Property Description

Convenient Location: Hotel Plaza Real is ideally located in Santa Rosa de Cabal, close to major attractions like Ukumari Zoo and Pereira's Bolivar Square.

Comfortable Accommodation: Guests can enjoy well-equipped rooms with flat-screen TVs and private bathrooms, ensuring a cozy stay.

Excellent Amenities: The hotel offers a restaurant, shared lounge, room service, free WiFi, a 24-hour front desk, and a tour desk for guest convenience.

Experience a perfect blend of comfort and convenience at Hotel Plaza Real. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 278 reviews
Cleanliness: 7.13
Service: 8.6
Location: 8.64
Room Quality: 7.09
Amenities: 7.62
Value for Money: 7.58
Food and Beverage: 7.63
Overall Experience: 8.1
L
luz maide extended_group es
3
Cons:

No me gusto que no coloquen jabón en el baño y este hotel de 4 estrellas no tiene nada

2026-02-12 via Nuitee
L
Laura couple es
3
Un mal hotel bien ubicado
Pros:

La ubicación es muy buena

Cons:

Nos alojaron en habitaciones sin ventana ni ventilación. No hay luz en las mesitas de noche, ni sitio donde dejar la ropa. El agua se sale de la ducha. En general no me gustó el hotel.

2026-02-11 via Nuitee
S
Santana couple co
10
2026-02-11 via Nuitee
L
Luz Mery solo_traveller co
7
Pros:

Me gusto la ubicación. El desayuno estaba bien. Por el precio me parece una muy buena opción económica de hospedaje. Adicional nos ayudaron a reservar los termales

Cons:

Reserve 3 habitaciones. El segundo dia, una de ellas si tenía un olor extraño.
En otra habitación no tenía la puerta de la ducha y se mojaba el baño ( sin embargo, me facilitaron toallas)
Mi compañera pido una toalla extra y se la negaron

2026-02-10 via Nuitee
C
Carlos solo_traveller co
10
2026-02-10 via Nuitee
L
Luz Elena S solo_traveller co
10
Pros:

Muchas gracias por todo.

2026-02-10 via Nuitee
B
Becerra couple co
10
Pros:

La pulizia del albero, la ubicazione.

2026-02-10 via Nuitee
Z
z Jiménez extended_group co
10
Pros:

Las instalaciones muy bonitas, decoración representativa de la región, el personal muy amable y las habitaciones amplías 😊

Cons:

Entra mucha luz de los pasillos hacia la habitación en la noche, y se empoza bastante el agua en la ducha.

2026-02-09 via Nuitee
D
Diana Maria couple br
8
2026-02-09 via Nuitee
A
Ana Paola extended_group co
10
Pros:

La ubicación habitacional limpieza desayuno

Cons:

Todo perfecto

2026-02-09 via Nuitee
A
Antonio couple es
10
2026-02-08 via Nuitee
S
Sanchez Pinilla couple co
10
2026-02-08 via Nuitee
L
Luisa Fernanda solo_traveller co
9
Pros:

Si es tranquilo y bien para el precio

2026-01-29 via Nuitee
R
Rosero Lopez extended_group co
9
2026-01-29 via Nuitee
D
Diana Milena solo_traveller co
9
Pros:

La atención calida y amable de la recepcionista

Cons:

El desayuno podría ser mejor. La atención de las personas encargadas de distribuirlo

2026-01-28 via Nuitee
K
Kimberly solo_traveller us
9
Pros:

Great staff and great location

Cons:

The stairs with suitcases

2026-01-27 via Nuitee
F
fernan couple co
5
Ok
Cons:

No tiene parqueadero como dice en la Internet es un convenio y el tiempo extra se paga a un precio caro para mi

2026-01-20 via Nuitee
H
Hernando couple co
10
Todo muy bien
Pros:

Excelente, muy economico, servicio, personal muy amable

Cons:

La escalera es muy larga

2026-01-20 via Nuitee
C
Carlos couple co
10
2026-01-20 via Nuitee
G
Gloria couple pe
10
2026-01-19 via Nuitee