Hotel Casa Cytia

Hotels
8.8 (766 reviews)
Carrera 10b #27-16 Calle del Pozo Getsemani , Cartagena de Indias , co

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Massage services
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Outdated rooms
Breakfast variety lacking

Categories

Cleanliness
8.54
General cleanliness praised with minor concerns; standard quality for this hotel tier.
Service
9.31
Multiple reviews highlight friendly staff and attentive service.
Location
9.35
Excellent location in the vibrant area of Getsemaní, highly rated by guests.
Room Quality
8.3
Rooms considered outdated and unconducive to a pleasant atmosphere.
Amenities
8.83
Amenities like the pool and breakfast were generally well-received, some requests for more variety.
Value for Money
8.29
Overall perceived as good value given location and experiences shared.
Food and Beverage
8.64
Breakfast quality praised but with noted lack of variety.
Overall Experience
9.11
Overall guest satisfaction remarkably high despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:54

Property Description

Charming Oasis in Cartagena

Luxurious Accommodations
Indulge in comfort with our well-equipped rooms featuring flat-screen TVs, safety deposit boxes, and some with refreshing pool views. Stay cool with air conditioning and catch up on work at the convenient desk.

Relaxation and Recreation
Unwind in style at our indoor pool or take a leisurely stroll through our peaceful garden. Start your day right with a delicious continental breakfast to fuel your adventures in Cartagena.

Prime Location
Discover the city's treasures with ease as we are conveniently located near Cartagena's top attractions. Whether you're here for business or leisure, Hotel Casa Cytia is your perfect home away from home.

Book now to experience luxury and convenience at Hotel Casa Cytia.

Important information:

The property can add beds for babies under 2 years.

Please note a city tax of 19% will be applicable to all domestic reservations.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 7 and older are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 766 reviews
Cleanliness: 8.54
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.64
Overall Experience: 9.11
M
MARCOS couple es
10
Un acierto total en nuestra elección de este hotel
Pros:

Buen desayuno y muy buena atención y trato por parte de todo el personal. Todo muy limpio y apenas se escuchaba nada de la bulla de la calle por la noche y el gentío que por allí paseaba.

Cons:

La señal del Wi-Fi se perdía con facilidad en la habitación número 3 que era la nuestra.

2026-05-07 via Nuitee
I
Ivan extended_group es
8
Cons:

Hay algunas habitaciones las cuales no iba el agua caliente.

2026-05-07 via Nuitee
J
janet couple ar
10
2026-05-05 via Nuitee
L
Laura extended_group es
9
Sin duda volvería si vuelvo a Cartagena
Pros:

El personal es encantador, las chicas de recepción te ayudan con todo lo que necesites y más. Carlos es divertido y muy servicial.

Cons:

El baño es pequeño pero tiene lo necesario para disfrutar de una buena estancia.

2026-05-05 via Nuitee
P
Priscila extended_group br
10
Pros:

Café da manhã , localização, recepção em especial Carlos , sentiremos saudades da receptividade ❤️

2026-05-05 via Nuitee
S
Soraya couple es
9
Hotel casa cytia
Pros:

La distribución, tranquilidad, ubicación. Personal super amable. Carlos de recepción un encanto. También desayuno estupendo.

Cons:

Nada

2026-05-04 via Nuitee
C
Catala solo_traveller uy
10
Amazing
Pros:

Super limpio, el personal muy buena onda. Muy bie ubicado y con agua caliente

Cons:

Sin comentarios

2026-05-03 via Nuitee
A
Adriana couple br
10
Delícia de hospedagem no melhor do Getsêmani
Pros:

Localização perfeita, funcionários muito gentis, educados e amáveis.

Cons:

Não possibilitam early checkin

2026-05-01 via Nuitee
C
CINTYA LOURENÇO couple br
8
Boa
Pros:

Localização perfeita, perto de tudo, fizemos tudo a pé.

Cons:

Café da manhã igual todos os dias, sem opções.

2026-04-27 via Nuitee
N
NICOLAS couple es
9
Pros:

Excelente hotel. El personal de recepción es muy agradable y atento. La habitación era cómoda y limpia. Una ubicación excelente en uno de los barrios más destacados de la ciudad.

2026-04-25 via Nuitee
E
Ezequiel solo_traveller ar
8
2026-04-24 via Nuitee
M
Marcelle family_with_children br
10
Atendimento ótimo! Bom café da manhã ! Ótima localização, da pra ir andando no local onde sai os passeios de barco
Pros:

Limpeza e localização

Cons:

Poderia ter um varal pra secar as roupas

2026-04-19 via Nuitee
S
Susan couple us
10
2026-04-17 via Nuitee
R
Romina extended_group ch
9
Pros:

Das Personal war äußerst freundlich und hilfsbereit. Die Anlage liegt direkt beim Gesimani und ist dennoch angenehm ruhig, sodass man wunderbar schlafen kann. Die Betten und Kissen waren sehr komfortabel.Die Altstadt ist zu Fuss gut erreichbar.

Cons:

Leider mussten wir das Zimmer wegen eines unangenehmen Feuchtigkeitsgeruchs wechseln. Zudem sind die Wände sehr hellhörig, wodurch Geräusche deutlich wahrnehmbar sind.

2026-04-16 via Nuitee
M
Mateusz couple pl
10
2026-04-15 via Nuitee
M
Melissa extended_group ch
9
Schön, sauber und total freundliche Mitarbeiter
Pros:

Sauber
Super liebe Mitarbeiter-> danke!:)
Tolle Lage
Schöner pool

Cons:

Das frühstück könnte abwechslungsreicher sein

2026-04-14 via Nuitee
J
Jade couple gb
6
Very basic rooms with a nice little pool which gets sun on it for a short while
Pros:

The security and general handy man of the property is the main star. Super lovely and friendly, happy to always help.

Cons:

There are no sun beds around the pool so you can’t lounge.
The room is super super basic with a tiny bathroom
Maintenance was going on when we were there so you weren’t allowed up on the sunny roof terrace

2026-04-13 via Nuitee
D
Durán extended_group cl
10
2026-04-10 via Nuitee
P
Pierre couple fr
10
Pros:

Très bon emplacement, une belle deco
Très propre .
Le petit déjeuner au roof top
Notre coup de cœur de la Colombie

Cons:

Tout était parfait

2026-04-09 via Nuitee
A
Alba couple es
7
Pros:

La ubicacion

Cons:

No habia agua caliente

2026-04-05 via Nuitee