Hotel Casa Cytia

Hotels
8.8 (731 reviews)
Carrera 10b #27-16 Calle del Pozo Getsemani , Cartagena de Indias , co

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Massage services
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Outdated rooms
Breakfast variety lacking

Categories

Cleanliness
8.54
General cleanliness praised with minor concerns; standard quality for this hotel tier.
Service
9.31
Multiple reviews highlight friendly staff and attentive service.
Location
9.35
Excellent location in the vibrant area of Getsemaní, highly rated by guests.
Room Quality
8.3
Rooms considered outdated and unconducive to a pleasant atmosphere.
Amenities
8.83
Amenities like the pool and breakfast were generally well-received, some requests for more variety.
Value for Money
8.29
Overall perceived as good value given location and experiences shared.
Food and Beverage
8.64
Breakfast quality praised but with noted lack of variety.
Overall Experience
9.11
Overall guest satisfaction remarkably high despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:54

Property Description

Charming Oasis in Cartagena

Luxurious Accommodations
Indulge in comfort with our well-equipped rooms featuring flat-screen TVs, safety deposit boxes, and some with refreshing pool views. Stay cool with air conditioning and catch up on work at the convenient desk.

Relaxation and Recreation
Unwind in style at our indoor pool or take a leisurely stroll through our peaceful garden. Start your day right with a delicious continental breakfast to fuel your adventures in Cartagena.

Prime Location
Discover the city's treasures with ease as we are conveniently located near Cartagena's top attractions. Whether you're here for business or leisure, Hotel Casa Cytia is your perfect home away from home.

Book now to experience luxury and convenience at Hotel Casa Cytia.

Important information:

The property can add beds for babies under 2 years.

Please note a city tax of 19% will be applicable to all domestic reservations.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 7 and older are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 731 reviews
Cleanliness: 8.54
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.64
Overall Experience: 9.11
I
ITZIAR • extended_group • es
9
Pros:

Las zonas comunes, piscina, comedor y terraza.

2026-02-10 • via Nuitee
L
Libardoni • couple • de
10
Struttura accogliente nel cuore di Getsemaní
Pros:

Il nostro soggiorno a Casa Cytia è stato eccezionale! La stanza comoda e molto pulita. Ottima posizione, centrale, nel centro di Getsemani ma allo stesso tempo l’interno della struttura è silenzioso e tranquillo poiché le stanze si trovano nel patio interno. Personale molto gentile e disponibile. Consigliato!

2026-02-09 • via Nuitee
F
Fernando • family_with_children • br
10
Excelente localização!
Pros:

Localização, Limpeza e Simpatia do Carlos!!

2026-01-31 • via Nuitee
E
Emma • couple • fi
10
Cosy hotel with very central location in vibrant Getsemani
Pros:

+ very central location but yet relatively quiet
+ good breakfast
+ nice swimming pool
+ spacious room
+ friendly staff

2026-01-25 • via Nuitee
A
alexandre • couple • fr
8
2026-01-24 • via Nuitee
L
Lorena Susana • couple • ar
10
Pros:

Estuvo todo muy bien. El petsonal muy atento, la ubicación es excelente, la limpieza muy buen, el lugar muy lindo.

Cons:

El desayuno empieza 7:30 que para la lógica de la ciudad me parece tarde. Me parece que debería empezar una hora antes.

2026-01-22 • via Nuitee
G
Gertjan • extended_group • nl
8
Comfortabel, ontspannend, warm welkom.
2026-01-21 • via Nuitee
S
Silvia • extended_group • ch
7
Pros:

Sehr Zentral. Alles fussläufig erreichbar

Cons:

Kein Wlan, jedenfalls in meinrm Zimmer, auch nicht nachdem ich es gemeldet hatte. Frühszück ok.

2026-01-20 • via Nuitee
G
Guillermo • solo_traveller • co
8
Pros:

La atención del personal

Cons:

La red wifi no tiene muy buena cobertura en todo el espacio

2026-01-19 • via Nuitee
M
Matthias • couple • de
8
2026-01-18 • via Nuitee
M
Matthias • couple • de
8
2026-01-18 • via Nuitee
G
Gertjan • extended_group • nl
8
Pros:

Locatie uitstekend, mensen van het hotel super aardig en behulpzaam

2026-01-17 • via Nuitee
C
Claire • couple • fr
9
Pros:

Très bien situé ! Jolie piscine et terrasse très agréable en plein centre.

2026-01-17 • via Nuitee
A
Anne • couple • fr
8
Très bien surtout pour l’emplacement et l’accueil de Carlos
Pros:

Emplacement top au cœur de Getsemani à proximité à pied du centre historique.
Carlos à l’accueil était adorable, drôle et de très bons conseils.

Cons:

Le jour de notre départ, l’interval entre le Check-out et notre départ en fin d’après-midi pour l’aéroport, Carlos n’était malheureusement pas là et l’accueil était beaucoup moins chaleureux : nous avons dû batailler pour pouvoir laisser nos bagages pour l’après midi, l’accès à la piscine et au rooftop alors qu’il faisait grand soleil nous a été refusé…pas cool :(
Autre bémol : notre chambre au RDC au bout du couloir à côté du local de service était bruyante et sans lumière du jour car impossible d’ouvrir le rideau (passage + personnel), ne pas oublier les boules Quies !

2026-01-08 • via Nuitee
C
Catherine • couple • nl
10
Heerlijk
Pros:

Heerlijke kamer. Vriendelijk personeel. Goede prijs.

Cons:

Niks

2026-01-06 • via Nuitee
D
Davide • couple • it
8
Pros:

Posizione eccellente , colazione ottima , personale cortese e disponibile, In particolare Carlos e’ stato molto attento alle nostre esigenze . Consigliato

Cons:

La camera non era per niente silenziosa. Probabilmente con infissi più performanti l’isolamento acustico potrebbe migliorare sensibilmente.

2026-01-05 • via Nuitee
D
Didier • couple • ch
9
2026-01-05 • via Nuitee
Z
Zoé • couple • fr
8
2026-01-04 • via Nuitee
V
Valladares • family_with_children • sv
8
Ambiente de Paz y Tranquilidad 👌
Pros:

La Ubicación buenísima todo queda cerca del Hotel y el personal Excelente nos sentimos super bien atendidos.

Cons:

Sentimos la habitación muy pequeña para 3 personas, no había mucho espacio y las camas eran muy pequeñas, falta mejorar los equipos como la TV y la refrigeradora no helaba bien se veía un poco vieja.

2026-01-04 • via Nuitee
A
Angela • couple • co
8
Agradable
Pros:

Limpieza, buen desayuno

Cons:

Que se molestaron porque les pedí el favor que me adelantaran el desayuno 15 min porque debía salir

2026-01-04 • via Nuitee