Hotel Casa Cytia

Hotels
8.8 (747 reviews)
Carrera 10b #27-16 Calle del Pozo Getsemani , Cartagena de Indias , co

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Massage services
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Outdated rooms
Breakfast variety lacking

Categories

Cleanliness
8.54
General cleanliness praised with minor concerns; standard quality for this hotel tier.
Service
9.31
Multiple reviews highlight friendly staff and attentive service.
Location
9.35
Excellent location in the vibrant area of Getsemaní, highly rated by guests.
Room Quality
8.3
Rooms considered outdated and unconducive to a pleasant atmosphere.
Amenities
8.83
Amenities like the pool and breakfast were generally well-received, some requests for more variety.
Value for Money
8.29
Overall perceived as good value given location and experiences shared.
Food and Beverage
8.64
Breakfast quality praised but with noted lack of variety.
Overall Experience
9.11
Overall guest satisfaction remarkably high despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:54

Property Description

Charming Oasis in Cartagena

Luxurious Accommodations
Indulge in comfort with our well-equipped rooms featuring flat-screen TVs, safety deposit boxes, and some with refreshing pool views. Stay cool with air conditioning and catch up on work at the convenient desk.

Relaxation and Recreation
Unwind in style at our indoor pool or take a leisurely stroll through our peaceful garden. Start your day right with a delicious continental breakfast to fuel your adventures in Cartagena.

Prime Location
Discover the city's treasures with ease as we are conveniently located near Cartagena's top attractions. Whether you're here for business or leisure, Hotel Casa Cytia is your perfect home away from home.

Book now to experience luxury and convenience at Hotel Casa Cytia.

Important information:

The property can add beds for babies under 2 years.

Please note a city tax of 19% will be applicable to all domestic reservations.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 7 and older are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 747 reviews
Cleanliness: 8.54
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.64
Overall Experience: 9.11
S
Susan • couple • us
10
2026-04-17 • via Nuitee
R
Romina • extended_group • ch
9
Pros:

Das Personal war äußerst freundlich und hilfsbereit. Die Anlage liegt direkt beim Gesimani und ist dennoch angenehm ruhig, sodass man wunderbar schlafen kann. Die Betten und Kissen waren sehr komfortabel.Die Altstadt ist zu Fuss gut erreichbar.

Cons:

Leider mussten wir das Zimmer wegen eines unangenehmen Feuchtigkeitsgeruchs wechseln. Zudem sind die Wände sehr hellhörig, wodurch Geräusche deutlich wahrnehmbar sind.

2026-04-16 • via Nuitee
M
Mateusz • couple • pl
10
2026-04-15 • via Nuitee
M
Melissa • extended_group • ch
9
Schön, sauber und total freundliche Mitarbeiter
Pros:

Sauber
Super liebe Mitarbeiter-> danke!:)
Tolle Lage
Schöner pool

Cons:

Das frühstück könnte abwechslungsreicher sein

2026-04-14 • via Nuitee
J
Jade • couple • gb
6
Very basic rooms with a nice little pool which gets sun on it for a short while
Pros:

The security and general handy man of the property is the main star. Super lovely and friendly, happy to always help.

Cons:

There are no sun beds around the pool so you can’t lounge.
The room is super super basic with a tiny bathroom
Maintenance was going on when we were there so you weren’t allowed up on the sunny roof terrace

2026-04-13 • via Nuitee
D
Durán • extended_group • cl
10
2026-04-10 • via Nuitee
P
Pierre • couple • fr
10
Pros:

Très bon emplacement, une belle deco
Très propre .
Le petit déjeuner au roof top
Notre coup de cœur de la Colombie

Cons:

Tout était parfait

2026-04-09 • via Nuitee
A
Alba • couple • es
7
Pros:

La ubicacion

Cons:

No habia agua caliente

2026-04-05 • via Nuitee
M
Miguel • couple • br
9
Simples e bom.
Pros:

Um hotel simples e funcional. Fica na parte mais agitada da cidade antiga mas os quartos são silenciosos. O café da manhã não é buffet mas é bem servido, com frutas, suco, ovos, panquecas (ou torradas). O staff é simpático e prestativo.

Cons:

A piscina poderia ficar disponível até as 20h. A mini geladeira do quarto congela a água mesmo regulada para o nível mínimo. O hotel poderia permitir que os hóspedes consumam os poucos produtos (água, cerveja e sorvete) pagando ao final (tem que pagar na hora).

2026-04-03 • via Nuitee
A
augustocancellier • extended_group • br
10
Excelente hotel no bairro Getsemaní!
Pros:

Um excelente hotel no bairro Getsemaní, perto de diversos pontos turísticos, comércios, lojinhas, etc. Os quartos eram bem limpos e organizados, com toda estrutura necessária para passar bons dias em Cartagena. A equipe do hotel é bem simpática e solícita!

2026-03-31 • via Nuitee
C
Craig • couple • gb
8
Pros:

The location was perfect, rooms were nice and had a nice pool!

Cons:

During busy times and on weekends it can get a little loud but that can't be helped!

2026-03-30 • via Nuitee
V
Veronique • extended_group • be
9
2026-03-27 • via Nuitee
N
Nicolas D. • extended_group • fr
8
Nice cosy hotel in the heart of Getsemani
Pros:

The staff was very friendly, especially the guy during nighttime.
The location is perfect in the middle of Getsemani with lots of restaurants and a cool local nightlife right at the door of the hotel.
The room was spacious and clean.
The swimming pool and the rooftop were very enjoyable after hot Cartagena days.

Cons:

The price, compared to the rest of our trip in Colombia.
The breakfast was very simple.

2026-03-22 • via Nuitee
C
Cristina • couple • es
7
Hotel si pero no
Pros:

La localización es muy buena en gesetmani, habitación cómoda

Cons:

No se podían utilitzar Nada de las instaciones despues del check-out.
Por guardar-nos las maletes 2dias ya que marchabamos a una isla nos cobrarón 50.000 cup no nos lo habian hecho en otros hoteles y encima cuando lo preguntamos no nos avisarón que nos cobrarían

2026-03-21 • via Nuitee
C
Carlo Gustavo • family_with_children • br
10
Pros:

Hotel muito bom, no coração de Getsenami, mesmo assim com pouco barulho interno. Fácil de chegar nos pontos de passeios turísticos. Todos os funcionários que nos atenderam foram muito gentis. Quarto muito limpo. Camas confortáveis. Chuveiro excelente.

Cons:

Nada a reclamar

2026-03-17 • via Nuitee
J
Juan Jose • couple • ar
10
Pros:

La ubicación es excelente. Está en el corazón de Getsemani y es muy práctico para disfrutar de todo lo que ofrece.
El hotel en general es hermoso y las instalaciones están muy bien.
El desayuno es muy rico y todo el personal muy atento.

2026-03-13 • via Nuitee
S
Sabrina Guarni • couple • it
8
Pros:

Posizione eccellente

Cons:

La stanza tra la piscina e la sala colazioni, decidono gli altri a quando è la sveglia...

2026-03-07 • via Nuitee
G
Gabriele • extended_group • de
10
Herrliche Unterkunft in Top-Lage
Pros:

Herrliches, kleines Hotel im wunderschönen Zentrum des Stadtteils Getsemani.
Freundlicher und zuvorkommender Service. Kleiner, schöner Pool und wunderschöne Dachterrasse mit genügend Liegestühlen und Sitzgelegenheiten.
Schöne, zum Innenhof gelegene und ruhige Zimmer (trotz lebhaftem Umfeld)
Viele Sehenswürdigkeiten wie z.B. die historische Altstadt oder das Castelo de San Felipe sind ohne Probleme fußläufig zu erreichen.
Abends reicht der Schritt aus dem Hotel um mitten im karibischen Leben zu sein.
Ein Traum und unsere absolute Empfehlung

2026-03-05 • via Nuitee
A
Angela • couple • co
10
Pros:

Una habitación muy cómoda y amplia, salía al otro día muy temprano por lo que no pude aprovechar sus servicios. Sin duda regresare

2026-03-04 • via Nuitee
B
Boyer • extended_group • fr
9
Pros:

Très bien situé. Quartier animé. Hôtel calme.
Piscine est un plus après journée de balade sous le soleil.
Merci à Dora et Carlos pour leur gentillesse.

Cons:

RAS.

2026-03-04 • via Nuitee