Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly kitchen staff
Delicious food
Cons:
Poor service from management
High prices for offered amenities

Categories

Cleanliness
8.31
There were concerns about the hotel's preparation for guests and issues with the doorbell.
Service
8.28
The service was marred by a poor experience with the manager, but some staff members were noted as helpful.
Location
9.82
The location is highlighted as tranquil and beautiful, contributing to a wonderful experience.
Room Quality
8.77
Standard quality for this hotel tier.
Amenities
8.8
Standard quality for this hotel tier.
Value for Money
8.76
Many feel the hotel is overpriced for the service received.
Food and Beverage
9.31
The breakfast and other meals received positive feedback.
Overall Experience
9.18
Guests had mixed feelings with highlights and significant concerns impacting their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 02:03

Property Description

Luxurious Accommodation with Exciting Amenities

At Hotel Kalma, indulge in a luxurious stay just 3.3 km from Kanaloa Water Park. The property boasts an outdoor swimming pool, free private parking, and a garden, providing a serene atmosphere for relaxation.

Diverse Dining Options and Leisure Activities

Savor delectable American cuisine at the on-site restaurant, with options for vegetarians, dairy-free, and halal diets. After a satisfying meal, unwind in the hot tub or enjoy a game of billiards for a fun-filled evening.

Comfortable Rooms with Modern Facilities

Each room at Hotel Kalma is thoughtfully designed with a flat-screen TV, air conditioning, and a private bathroom. Some rooms even feature a terrace for a picturesque view. With attentive room service and a business center, your stay is sure to be convenient and enjoyable.

Ready to experience the perfect blend of comfort and leisure? Book your stay at Hotel Kalma now and create unforgettable memories.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.9
Based on 16 reviews
Cleanliness: 8.31
Service: 8.28
Location: 9.82
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.18
F
FERNANDA family_with_children co
1
Es un hotel demasiado costoso, para lo que en realidad ofrece, EL SERVICIO ES PESIMO !!
Pros:

El desayuno estuvo aceptable, el personal de cocina es amable. Sin embargo, no cuentan con un menu infantil, ni se preocuparon por ofrecernos opciones para niños, no fue posible almorzar en el lugar. el Sr Luis, quien abre la puerta principal, ayuda con las maletas y entrega habitaciones, es muy servicial.

Cons:

La administradora Laura, nos dio un muy mal recibimiento, nos pareció una persona maleducada y grosera. SU SENTIDO DE ATENCIÓN Y SERVICIO, ES PÉSIMO. Nos sentimos maltratados por su forma de hablar, de expresarse frente a los niños, nos regaño por no tener a la mano las identificaciones, le pedimos unos minutos y enfurecio...Trato mal a sus empleados, frente los huéspedes y niños, fue bastante incomodo. No estaban preparados para recibirnos, el timbre de la puerta de entrada no funciona, la llegada debe ser en camioneta, si alguien va en carro bajito puede dañar su carro en la carretera destapada, no olvidar el repelente hay demasiados mosquitos.

2026-01-19 via Nuitee
J
Javier couple co
10
Pros:

Lugar magnífico mucha tranquilidad, la comida deliciosa, la atención maravillosa y el lugar asombroso 20/10

2026-01-15 via Nuitee
V
VANESSA extended_group co
10
2026-01-06 via Nuitee
H
Heidi family with young children us
8
Gorgeous pool setting. Clean open rooms. Romantic gardening and patios. Simple fresh breakfast.
Pros:

Loved the staff! They were so attentive and kind and able to meet our food needs (vegan, gluten free). Fresh food! Beautiful vistas. The property is delightful and the pool is exceptionally clean and refreshing. Also the entrance is protected nicely so that you feel secure on the property.

Cons:

This is not walkable to town. You must drive because the roads are not safe to walk due to steep edges and no sidewalks. But it’s only about 4 minutes drive and super easy to get to town - there are several parking options throughout the town. Warm shower water does not work in all rooms - so be sure to ask when you book.

2025-04-25 via Nuitee
T
Tom group us
8
A Delightful and Restful Stay
Pros:

Hotel Kalma is an oasis of tranquility. It's out of town, landscaped in beautiful lushness, wonderful flowers and trees all around, cordoned off for true refuge and has the best pool I've yet encountered. Everything is open, the rooms spacious, lovely artwork in the halls and great room, and a surprising lovely chapel adorned with religious art, tucked away down the hill, a round masonry building that has a special suite below. In addition the breakfast was pretty good and we also liked the lunch and dinners we had there when not finding a restaurant in town.

Cons:

The dirt road to get there was unbelievable. I was completely upset and thought I has made a huge mistake. Fortunately I had prepaid and didn't bolt. It turned out to be so peaceful that we extended our stay. It seems there will be a paved road coming since there seems to be a development happening nearby. Don't let the poor road dissuade you. It's a bumpy tuk-tuk 10-min. ride to the center of town. It's worth it if you value peace and beauty.

2025-01-16 via Nuitee
M
Michael A
10
Highly recommended!
Pros:

Excellent stay! Great location, house, pool and service! Staff is excellent
This place is a treat!

2025-01-13 via Nuitee
F
Felipe
10
Hermoso el hotel
Pros:

Excelente hotel todo muy bueno en general y muy tranquilo

2024-11-14 via Nuitee
L
Luz Verónica
10
Pros:

Excellent

2024-01-14 via Nuitee
D
Daniel
10
Muy recomendado
Pros:

Un hotel genial, muy recomendado para descansar y tomar unos días de sol. Muy buenas habitaciones y excelente servicio.

2023-12-11 via Nuitee
C
charles
10
Pros:

The amazing staff made our stay delightful.

2023-10-18 via Nuitee
D
Diomer family with young children co
9
Superb
2023-09-21 via Nuitee
L
Luz family with young children us
9
Superb
Pros:

Great relaxing place with lots of nature views and nice details. The service was superb and very attentive.

Cons:

Location the road was a bad road and difficult to get to and from

2023-09-20 via Nuitee
N
Nikita family with young children ru
9
Superb
Pros:

Nice place with area to walk

Cons:

Alittle noisy but this an issue for all Hotels here

2023-05-01 via Nuitee
J
Juan young couple co
8
Very good
2022-10-03 via Nuitee
J
Jhon young couple co
8
Very good
2022-09-20 via Nuitee
M
Mauricio young couple co
7
Good
2022-08-18 via Nuitee