Grand Hyatt Amman

Hotels
•
Grand Hyatt
8.6 (656 reviews)
3rd Circle, Hussein Bin Ali Street , Amman , jo

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Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Health club
Long-term parking
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional service
Great amenities
Cons:
Cleanliness issues
Room comfort inconsistent

Categories

Cleanliness
8.15
Overall cleanliness was noted to be acceptable, but there were mentions of issues such as cracked basins in the bathrooms.
Service
9.15
Many reviews praised the staff for their exceptional service, particularly mentioning Mr. Abdullah and the helpfulness of the entire team.
Location
8.65
Location is good, but some guests felt it was still a bit far from main downtown areas.
Room Quality
8.15
Rooms were described as nice, but some guests found beds too hard and bathrooms needing improvements.
Amenities
8.75
The pool and spa were highly rated, regarded as among the best seen in hotels.
Value for Money
8.55
Overall value for money seemed adequate, though some mentioned it didn't meet 5* standards.
Food and Beverage
8.65
Food received positive remarks, especially for dinner and breakfast, though a draft beer could have added to the experience.
Overall Experience
8.75
Guests had a very positive overall experience, often remarking about their willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:36

Property Description

Experience ultimate luxury at Grand Hyatt Amman, where the modern meets the historic in the vibrant heart of the city.

Luxurious Accommodations
Indulge in one of our 311 elegantly designed guest rooms or 16 spacious suites, each featuring breathtaking 360-degree views of Amman. Every room is meticulously furnished to ensure your utmost comfort, complete with amenities like a well-stocked mini-bar.

Culinary Excellence
Savor culinary delights at our signature Italian restaurant, The Lombard, offering a taste of Milan with homemade dishes and exquisite cocktails. Alternatively, enjoy all-day dining at 32º North Restaurant, featuring delightful breakfast, lunch, and dinner options that cater to every palate.

Rejuvenating Spa Experience
Unwind at the renowned Zara Spa, equipped with state-of-the-art facilities including a fitness center, saunas, steam rooms, and indelible holistic treatments that will revitalize your body and spirit.

Experience the beauty of Amman, and don’t miss your chance to book your stay at Grand Hyatt Amman today!

Important information:

- Seasonal Note: As the season transitions, our outdoor swimming pool will be closed starting November 1st for the winter period. We invite you to enjoy our indoor swimming pool.
- Indoor & Outdoor Swimming Pools: opens daily from 6:00 AM to 10:00 PM (kids’ access from 10:00 AM to 4:00 PM).
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sat, Nov 1, 2025 until Wed, Apr 1, 2026

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for JOD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 656 reviews
Cleanliness: 8.15
Service: 9.15
Location: 8.65
Room Quality: 8.15
Amenities: 8.75
Value for Money: 8.55
Food and Beverage: 8.65
Overall Experience: 8.75
A
Alejandra • family_with_children • es
10
Fabuloso
Pros:

The experience at the Grand Hyatt has been exceptional. They upgraded our room, made everything easy for us, and gave us an impressive room that was also connected to our children’s room. Honestly, everything—absolutely everything—has been magnificent. The staff are incredibly kind, the breakfast is amazing, the spa is fantastic, everything is spotlessly clean, and it truly makes you feel like royalty.

2026-04-03 • via Nuitee
S
Salem • solo_traveller • sa
10
ليس بغريب على فندق حياه عمان الخدمة الراقية وشكراً أ/علي عمايرة
Pros:

نعم

Cons:

لا

2026-04-02 • via Nuitee
W
Wasseem • couple • nl
10
Pros:

نشكر طاقم الفندق على حسن الضيافة، الفندق ممتاز وراقي وموقعه جيد جدا.

2026-04-01 • via Nuitee
S
shady • couple • il
10
Pros:

خدمة اللوبي ممتازه طاقم رائع 👏

2026-03-31 • via Nuitee
J
Jad • couple • sa
8
2026-03-30 • via Nuitee
H
Hikmat Salti • family_with_children • il
10
Pros:

الخدمة ممتازة جدا خاصة في المطعم اود ان اذكر حمزة ولؤي

Cons:

لا شئ

2026-03-29 • via Nuitee
H
Hikmat Salti • family_with_children • il
10
Pros:

أود ان اذكر الخدمة الممتازة من حميع الموظفين خاصة حمزة ولؤي

Cons:

لا شئ

2026-03-29 • via Nuitee
A
awad • family_with_children • jo
9
2026-03-29 • via Nuitee
R
Roman • family_with_children • jp
10
Pros:

We had a wonderful stay at this hotel and couldn’t be happier with our experience.
Thank you so much for the warm welcome at check-in — it made us feel comfortable right away.
We were especially touched by the thoughtful birthday surprise for my husband. The cake and wine were such a lovely gesture and made our stay even more memorable.
All the staff were incredibly friendly and kind, and thanks to them, my husband, our daughter, and I were all able to have a truly enjoyable and relaxing time.
Everything exceeded our expectations, and we would definitely love to stay here again. Highly recommended!

2026-03-27 • via Nuitee
L
Leen • couple • jo
7
2026-03-26 • via Nuitee
R
RAID • extended_group • il
10
Pros:

מלון מצוין. מומלץ נקי ארוחת בוקר מגוונת טעימה וצוות מדהים

2026-03-24 • via Nuitee
A
Al khateeb • couple • jo
10
2026-03-24 • via Nuitee
H
Hikmat Salti • family_with_children • il
10
Pros:

Every thing
اود ان اذكر الخدمة الممتازة خاصة لؤي وقصي ووليد شكرا لكم

Cons:

Nothing

2026-03-24 • via Nuitee
F
Freddie • couple • au
8
2026-03-23 • via Nuitee
A
Alain • family_with_children • bh
6
Not good for kids
Pros:

Location is close to Abdeli mall

Cons:

No kids area,playground, no outside green areas, not similar to any Grand Hyatt elsewhere

2026-03-22 • via Nuitee
D
dalya • family_with_children • jo
10
Pros:

كتيرر انبسطنا الخدمة ممتازة والكل مبتسم بقدمو الخدمة وهمه مبسوطين وكل شي نظيف ومرتب والاطالة بتجنن فتجربة تكرر اكتر من مرة استمتعنا

Cons:

ولاشي
كان كل شي متل ما بدنا

2026-03-22 • via Nuitee
S
sylvana • couple • cy
5
2026-03-13 • via Nuitee
M
moatesu • solo_traveller • jp
10
Pros:

Grand Hyatt Amman remains my favorite place in Amman, with its refined atmosphere, warm service

Cons:

Nothing

2026-03-13 • via Nuitee
A
AILEEN • couple • gb
9
Pros:

Staff

Cons:

Air con in room not very good

2026-03-12 • via Nuitee
A
Alexander • solo_traveller • us
10
Pros:

Freadly and professional staff!

2026-03-10 • via Nuitee