Grand Hyatt Amman

Hotels
•
Grand Hyatt
3rd Circle, Hussein Bin Ali Street , Amman , jo

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional service
Great amenities
Cons:
Cleanliness issues
Room comfort inconsistent

Categories

Cleanliness
8.15
Overall cleanliness was noted to be acceptable, but there were mentions of issues such as cracked basins in the bathrooms.
Service
9.15
Many reviews praised the staff for their exceptional service, particularly mentioning Mr. Abdullah and the helpfulness of the entire team.
Location
8.65
Location is good, but some guests felt it was still a bit far from main downtown areas.
Room Quality
8.15
Rooms were described as nice, but some guests found beds too hard and bathrooms needing improvements.
Amenities
8.75
The pool and spa were highly rated, regarded as among the best seen in hotels.
Value for Money
8.55
Overall value for money seemed adequate, though some mentioned it didn't meet 5* standards.
Food and Beverage
8.65
Food received positive remarks, especially for dinner and breakfast, though a draft beer could have added to the experience.
Overall Experience
8.75
Guests had a very positive overall experience, often remarking about their willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:36

Property Description

Luxurious Accommodations

The Grand Hyatt Amman offers 311 generously proportioned guest rooms and 16 spacious suites, all fully equipped with seamless comfort and amenities. Each room provides a broad 360-degree view of the city, ensuring a memorable stay.

Gourmet Dining Experiences

Indulge in a variety of dining options at Grand Hyatt Amman, from the contemporary Italian cuisine at The Lombard to the all-day dining at 32º North Restaurant. Enjoy a delightful breakfast, lunch, and dinner with an unlimited selection of rich Milanese homemade cooking and cocktails.

Relaxation and Wellness

Unwind at the Zara Spa, where professional staff offer holistic treatments in wellness areas featuring a fitness center, saunas, steam rooms, a Moroccan bath, Jacuzzi, indoor and outdoor swimming pools, and advanced therapies. Experience ultimate relaxation and rejuvenation during your stay.

To experience luxury, gourmet dining, and relaxation in the heart of Amman, book your stay at Grand Hyatt Amman today.

Important information:

Unwind in a serene setting at our indoor and outdoor swimming pools, located on Level 1. Whether you are enjoying a refreshing swim, relaxing by the poolside, or rejuvenating in the steam rooms, sauna, and whirlpool, every moment is designed for complete relaxation and wellbeing.

Indoor Pool Hours:
- Adults (16+): 6:00 AM – 10:00 PM
- Kids: 10:00 AM – 4:00 PM (with adult supervision)

Outdoor Pool Hours:
- Adults (16+): 6:00 AM – 10:00 PM
- Kids: 10:00 AM – 5:30 PM (with adult supervision)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for JOD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

Cleanliness: 8.15
Service: 9.15
Location: 8.65
Room Quality: 8.15
Amenities: 8.75
Value for Money: 8.55
Food and Beverage: 8.65
Overall Experience: 8.75
C
cà • solo_traveller • it
8
2026-07-10 • via Nuitee
K
Khaled • couple • ae
10
Recommend
Pros:

Great location very clean rooms and the staff are amazing
Very welcoming very nice and you professional

2026-07-10 • via Nuitee
F
Fajer • solo_traveller • kw
7
2026-07-09 • via Nuitee
Y
Yakob • solo_traveller • il
8
Pros:

كل شي

Cons:

لا شيء

2026-07-08 • via Nuitee
J
Jailan • couple • eg
9
2026-07-08 • via Nuitee
N
Nasraween • couple • jo
1
2026-07-06 • via Nuitee
W
Wassim • solo_traveller • il
1
2026-07-05 • via Nuitee
R
Rawan • couple • om
10
One of the best hotels in amman
Pros:

Amazing

Cons:

Everything was perfect

2026-07-04 • via Nuitee
A
AYAT • couple • iq
10
اقامة ممتعة للغاية
Pros:

مكان جميل ورائع من مرافق وموضفين

Cons:

لا شئي

2026-07-02 • via Nuitee
M
Muna • couple • qa
10
2026-06-29 • via Nuitee
S
Samah • couple • ye
10
Highly recommended and great staff
Pros:

The staff is nice and the services were good

2026-06-29 • via Nuitee
D
Dexter • solo_traveller • ph
10
Wonderful hotel to stay in Amman.
Pros:

Location, breakfast, spa facilities. Bed was very comfortable and the luxury branded toiletries. The view from my window is remarkable. The staffs were very friendly. Thanks to Hamza from housekeeping, Mohammad from F&B, FO staff Muhannad and FO manager Mr Loay Alamir for taking care of us from check in to check out.

Cons:

None

2026-06-28 • via Nuitee
C
Cora Vanessa • solo_traveller • qa
9
Good
Pros:

The amenities and the staff

Cons:

The bathroom looks old and has grouts

2026-06-27 • via Nuitee
A
abu shehab • family_with_children • il
1
פשוט גרועה
Cons:

יחס משפיל מתחת לכל ביקורת בקבלה ניסו לנצל אותי

2026-06-24 • via Nuitee
T
Tolga • extended_group • bg
10
Excellent!
Pros:

The staff, the room, amenities, restaurant.. everything ng about this hotel was beyond expectations

Cons:

none

2026-06-23 • via Nuitee
A
Alaa • solo_traveller • jo
6
Its just OK.
Pros:

the massage and moroccan bath with the therapist chanchani was the best

Cons:

The value for money
The hotel was so old and not fancy.

2026-06-20 • via Nuitee
Y
yattawe • NONE • Hebron, West Bank
10
One of the best hotels in Amman!
Pros:

The hotel is located in a premium location in Jabal Amman being close to almost everything you may need in Amman, the views from the hotel are also spectacular and give you a homie feel of the location! Everyone in the hotel was friendly, helpful, and welcoming! Breakfast is great! So many options to try and the taste is authentic! Club access was also great, as the club provides delicious refreshments and food with a beautiful view of the 3rd circle! The spa is very relaxing with steam, sauna, and jacuzzi! Overall this hotel is great and I’d definitely stay again!

2026-06-13 • via Tripadvisor
R
Rushdi • couple • sa
5
Pros:

The location

Cons:

Breakfast restaurant
Room clean

2026-06-12 • via Nuitee
1
17saydee • Business
10
Good review:)
Pros:

The hotel was wonderful, with great facilities, clean rooms, and a welcoming atmosphere. A special thank you to Bilal Abu Tayeh and Mohamad Salah for their outstanding service. They were professional, friendly, and always willing to help, making our stay even more enjoyable. Highly recommended, and I look forward to visiting again!

2026-06-11 • via Tripadvisor
A
Ahmadsbehat1996 • Couples • Riyadh, Riyadh Province
10
Room 825
Pros:

Thanks a lot for everything and the service was excellent
I want to say special thanks for mr shadi and mamduh and qusai and hassan and muhanad and waleed

We will come back again 🙏🏻🙏🏻

2026-06-09 • via Tripadvisor