Grand Hyatt Amman

Hotels
•
Grand Hyatt
8.6 (611 reviews)
3rd Circle, Hussein Bin Ali Street , Amman , jo

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Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Health club
Long-term parking
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional service
Great amenities
Cons:
Cleanliness issues
Room comfort inconsistent

Categories

Cleanliness
8.15
Overall cleanliness was noted to be acceptable, but there were mentions of issues such as cracked basins in the bathrooms.
Service
9.15
Many reviews praised the staff for their exceptional service, particularly mentioning Mr. Abdullah and the helpfulness of the entire team.
Location
8.65
Location is good, but some guests felt it was still a bit far from main downtown areas.
Room Quality
8.15
Rooms were described as nice, but some guests found beds too hard and bathrooms needing improvements.
Amenities
8.75
The pool and spa were highly rated, regarded as among the best seen in hotels.
Value for Money
8.55
Overall value for money seemed adequate, though some mentioned it didn't meet 5* standards.
Food and Beverage
8.65
Food received positive remarks, especially for dinner and breakfast, though a draft beer could have added to the experience.
Overall Experience
8.75
Guests had a very positive overall experience, often remarking about their willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:36

Property Description

Experience ultimate luxury at Grand Hyatt Amman, where the modern meets the historic in the vibrant heart of the city.

Luxurious Accommodations
Indulge in one of our 311 elegantly designed guest rooms or 16 spacious suites, each featuring breathtaking 360-degree views of Amman. Every room is meticulously furnished to ensure your utmost comfort, complete with amenities like a well-stocked mini-bar.

Culinary Excellence
Savor culinary delights at our signature Italian restaurant, The Lombard, offering a taste of Milan with homemade dishes and exquisite cocktails. Alternatively, enjoy all-day dining at 32º North Restaurant, featuring delightful breakfast, lunch, and dinner options that cater to every palate.

Rejuvenating Spa Experience
Unwind at the renowned Zara Spa, equipped with state-of-the-art facilities including a fitness center, saunas, steam rooms, and indelible holistic treatments that will revitalize your body and spirit.

Experience the beauty of Amman, and don’t miss your chance to book your stay at Grand Hyatt Amman today!

Important information:

- Seasonal Note: As the season transitions, our outdoor swimming pool will be closed starting November 1st for the winter period. We invite you to enjoy our indoor swimming pool.
- Indoor & Outdoor Swimming Pools: opens daily from 6:00 AM to 10:00 PM (kids’ access from 10:00 AM to 4:00 PM).
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sat, Nov 1, 2025 until Wed, Apr 1, 2026

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for JOD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 611 reviews
Cleanliness: 8.15
Service: 9.15
Location: 8.65
Room Quality: 8.15
Amenities: 8.75
Value for Money: 8.55
Food and Beverage: 8.65
Overall Experience: 8.75
A
Abdallah • family_with_children • jo
1
2026-02-14 • via Nuitee
D
Davide • couple • it
10
Top
Pros:

Tutto

Cons:

Nulla

2026-02-12 • via Nuitee
M
MURAT • family_with_children • tr
10
ailem ile otelin tüm olanaklarından doyasıya faydalandığımız güzel vakitler geçirdik. herşey için teşekkürler.
Pros:

üstün hizmet anlayışı

2026-02-11 • via Nuitee
M
Matteo • solo_traveller • it
8
2026-02-11 • via Nuitee
M
MURAT • family_with_children • tr
10
her şey mükemmeldi. sanki bulutların üzerinde gibiydik.
Pros:

çalışanların üstün hizmet anlayışı

2026-02-11 • via Nuitee
J
James • couple • au
8
2026-02-11 • via Nuitee
J
Jordan • extended_group • cl
8
Great stay and visit
Pros:

The breakfast was great. We enjoyed the spa facilities and gym facilities at no extra cost

Cons:

Parts of the hallway seemed slightly outdated

2026-02-09 • via Nuitee
M
Monika • family_with_children • ie
10
If I visit Amman again I will absolutely come back to this hotel
Pros:

Absolutely excellent, attentive staff

Cons:

Non

2026-02-09 • via Nuitee
K
Kazi • couple • gb
10
Great stay
Pros:

Everything was great. The staff were amazing, especially Mamduh and Waleed.

Cons:

Nothing

2026-02-08 • via Nuitee
A
Afshan • couple • gb
3
2026-01-31 • via Nuitee
M
Muna • couple • qa
8
Nice stay
Pros:

Quite and staff helpful

Cons:

The bed not comfortable

2026-01-31 • via Nuitee
N
Naweed • family_with_children • gb
9
2026-01-30 • via Nuitee
R
Rachel • solo_traveller • es
10
Fantastic stay!
Pros:

Amazing experience! I stayed here at the beginning of my trip in Jordan, before I went for several days to Petra, Wadi Rum, and the Dead Sea. Then I stayed here again after that trip. It was an incredible experience! The staff are so helpful, kind, and go above and beyond. The rooms I stayed in were beautiful and immaculate. I would absolutely stay here again - excellent, gorgeous hotel.

2026-01-29 • via Nuitee
S
Samer • family_with_children • qa
10
2026-01-26 • via Nuitee
R
Ricardo • couple • br
8
Muito bom , mas falta qualidade nos restaurantes
Pros:

Limpeza e localização

2026-01-26 • via Nuitee
R
Ricardo • couple • br
8
2026-01-26 • via Nuitee
A
Amir • family_with_children • gb
10
2026-01-25 • via Nuitee
E
Eduardo • extended_group • es
10
Excelente
Pros:

Spa, restaurante, en general el hotel está muy bien

2026-01-25 • via Nuitee
C
Can B • extended_group • nl
10
Pros:

Het is een luxe 5‑sterrenhotel met een centrale ligging in Amman, in de buurt van bezienswaardigheden zoals het Romeinse Theater en de Citadel. Veel gasten prijzen vooral de locatie, het vriendelijke personeel en de comfort van de kamers.Spa ruimte is een grote +

Cons:

Hoewel mijn kamer goed onderhouden was, voelde het wat ouder aan en merkte ik dat sommige delen van het hotel een opfrisbeurt kunnen gebruiken. Ik vond dat de prijs niet altijd helemaal in verhouding stond tot wat het hotel bood.

2026-01-24 • via Nuitee
M
MarkPolidano • NONE
10
Great place to stay in Amman
Pros:

The Hyatt has a very good location and the level of service is exceptional. Food is so delicious & well served. The hotel staff do their utmost to make your stay as pleasant as possible.

2026-01-23 • via Tripadvisor