Grand Hyatt Amman

Hotels
•
Grand Hyatt
8.6 (716 reviews)
3rd Circle, Hussein Bin Ali Street , Amman , jo

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Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Health club
Long-term parking
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional service
Great amenities
Cons:
Cleanliness issues
Room comfort inconsistent

Categories

Cleanliness
8.15
Overall cleanliness was noted to be acceptable, but there were mentions of issues such as cracked basins in the bathrooms.
Service
9.15
Many reviews praised the staff for their exceptional service, particularly mentioning Mr. Abdullah and the helpfulness of the entire team.
Location
8.65
Location is good, but some guests felt it was still a bit far from main downtown areas.
Room Quality
8.15
Rooms were described as nice, but some guests found beds too hard and bathrooms needing improvements.
Amenities
8.75
The pool and spa were highly rated, regarded as among the best seen in hotels.
Value for Money
8.55
Overall value for money seemed adequate, though some mentioned it didn't meet 5* standards.
Food and Beverage
8.65
Food received positive remarks, especially for dinner and breakfast, though a draft beer could have added to the experience.
Overall Experience
8.75
Guests had a very positive overall experience, often remarking about their willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:36

Property Description

Experience ultimate luxury at Grand Hyatt Amman, where the modern meets the historic in the vibrant heart of the city.

Luxurious Accommodations
Indulge in one of our 311 elegantly designed guest rooms or 16 spacious suites, each featuring breathtaking 360-degree views of Amman. Every room is meticulously furnished to ensure your utmost comfort, complete with amenities like a well-stocked mini-bar.

Culinary Excellence
Savor culinary delights at our signature Italian restaurant, The Lombard, offering a taste of Milan with homemade dishes and exquisite cocktails. Alternatively, enjoy all-day dining at 32º North Restaurant, featuring delightful breakfast, lunch, and dinner options that cater to every palate.

Rejuvenating Spa Experience
Unwind at the renowned Zara Spa, equipped with state-of-the-art facilities including a fitness center, saunas, steam rooms, and indelible holistic treatments that will revitalize your body and spirit.

Experience the beauty of Amman, and don’t miss your chance to book your stay at Grand Hyatt Amman today!

Important information:

Unwind in a serene setting at our indoor and outdoor swimming pools, located on Level 1. Whether you are enjoying a refreshing swim, relaxing by the poolside, or rejuvenating in the steam rooms, sauna, and whirlpool, every moment is designed for complete relaxation and wellbeing.

Indoor Pool Hours:
- Adults (16+): 6:00 AM – 10:00 PM
- Kids: 10:00 AM – 4:00 PM (with adult supervision)

Outdoor Pool Hours:
- Adults (16+): 6:00 AM – 10:00 PM
- Kids: 10:00 AM – 5:30 PM (with adult supervision)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for JOD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 716 reviews
Cleanliness: 8.15
Service: 9.15
Location: 8.65
Room Quality: 8.15
Amenities: 8.75
Value for Money: 8.55
Food and Beverage: 8.65
Overall Experience: 8.75
K
KARAM • solo_traveller • ae
10
2026-05-30 • via Nuitee
T
Tau Tau • solo_traveller • us
9
2026-05-30 • via Nuitee
M
mohamad • solo_traveller • il
10
2026-05-30 • via Nuitee
B
Barbara • couple • fr
10
Un havre de calme, d'harmonie et de confort dans une période agitée
Pros:

Le sens de l'hospitalité et le sourire du personnel
L'assistance patiente, habile et sans faille des membres de la réception pour nous trouver des vols vers l'Europe
Les repas du soir, au choix très varié dans le décor d'exception

Cons:

Dans la baignoire, le tuyau de douche est trop court

2026-05-26 • via Nuitee
A
Alejandra • family_with_children • es
10
Deseando poder volver
Pros:

Todo! Es una maravilla alojarse en un hotel así.

2026-05-26 • via Nuitee
A
Alexander • family_with_children • us
10
Pros:

Great hotel and customer service!

2026-05-26 • via Nuitee
M
majedyacoub2018 • Business
10
Outstanding Hospitality and a Truly Memorable Experience
Pros:

I had an excellent stay at Grand Hyatt Amman. The hospitality, cleanliness, and overall service exceeded my expectations. The staff were consistently professional and welcoming, and the facilities were well‑maintained. I highly recommend this hotel for both business and leisure travelers.

2026-05-25 • via Tripadvisor
M
Mohd • solo_traveller • qa
6
2026-05-25 • via Nuitee
M
Mahmoud • couple • jo
10
Pros:

Helpful reception team, nice and cozy terrace for smoking and relaxing

2026-05-23 • via Nuitee
S
Sabrina • solo_traveller • de
8
Komfortables Stadthotel mit gutem Service und angenehmer Atmosphäre in zentraler Lage in Amman.
Pros:

Die Zimmer waren sehr komfortabel, das Frühstück abwechslungsreich und das Personal insgesamt freundlich und professionell.

Cons:

Der Preis war insgesamt recht hoch

2026-05-20 • via Nuitee
7
733eleenk • Friends getaway
10
Amazing service from the lounge staff
Pros:

I would like to thank Omar Ghazal, Alaa, and Mohammad from the lounge team for their excellent hospitality and outstanding service. They were very friendly, professional, and made our experience truly enjoyable. Their kindness and attention to guests are highly appreciated. Thank you for the great service!

2026-05-19 • via Tripadvisor
F
fourblackstone • NONE • Norfolk, Virginia
6
A very mixed bag.
Pros:

Disappointing. Dated, functionally and worn out rooms. Good luck figuring out how the thermostat works or how to turn off lights! Then there was the mysterious accounting - where charges are not charges. Apparently same sex couples are a novelty - no we just need one room, not two!! Yikes, it’s 2026. On the other hand, the public spaces are beautiful and the food and beverage is excellent.

2026-05-18 • via Tripadvisor
B
Brosli • family_with_children • il
8
2026-05-17 • via Nuitee
E
Escape58640833026 • Friends getaway
10
Thanks for Mahmoud Amrita from restaurant
Pros:

I would like to extend my sincere thanks to Mr. Mahmoud Ameira at the restaurant during breakfast.
He was extremely professional, welcoming, and attentive throughout the service. His kindness and positive attitude truly made our breakfast experience more enjoyable.

Thank you for the excellent hospitality and outstanding service.

2026-05-15 • via Tripadvisor
E
Ekaterina • couple • ae
8
2026-05-15 • via Nuitee
S
schwartzmadison • NONE
10
Perfect Stay!
Pros:

Absolutely perfect stay! Great room, great stay, helpful staff and incredible pool, spa and gym. They made our anniversary and our whole staff memorable. Can’t wait to come back!

2026-05-10 • via Tripadvisor
H
Hilda • solo_traveller • jo
10
It was perfect experience with your hotel
Pros:

Good

2026-05-10 • via Nuitee
W
Wasif • solo_traveller • qa
8
Pros:

Cleanliness

Cons:

Non smoking hotel.

2026-05-10 • via Nuitee
G
Getaway20629069669 • Friends getaway
10
Nice experience in amman
Pros:

Perfect spot for a girls night !!

2026-05-09 • via Tripadvisor
M
Moshe Swede • solo_traveller • il
10
Pros:

Everything

2026-05-07 • via Nuitee