Captain's House Hotel Suites & Apartments

Hotels
9.5 (254 reviews)
Main Street , Panormos Rethymno , gr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Family rooms
Safety deposit box
Fax/photocopying
Shared lounge/TV area
Outdoor furniture
Fruits
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean apartments
Good breakfast
Cons:
Bathroom ventilation issues
Soft mattress
Lack of privacy in rooms

Categories

Cleanliness
8.69
Generally clean with some minor issues noted, like stained covers.
Service
9.99
Staff were described as kind, helpful, and welcoming.
Location
10
Multiple reviews praised the excellent location with scenic views.
Room Quality
9.65
Rooms were modern and described as well arranged, but some comfort issues noted.
Amenities
9.68
Well-equipped kitchens and nice bathroom amenities received positive mentions.
Value for Money
9.14
Good value overall, though some minor issues mentioned could affect perception.
Food and Beverage
9.19
Breakfast was mentioned positively, but limited breakfast options noted.
Overall Experience
9.68
A very enjoyable stay with minor complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:52

Property Description

Stunning Sea Views
Captain's House, a unique traditional building overlooking the sea, offers a breathtaking view of the port and golden sandy beach. The sea-view terrace or balcony in each room provides the perfect spot to enjoy the picturesque setting.

Luxurious Accommodations
Choose from a selection of maisonettes, apartments, and a spacious suite, all elegantly furnished. Guests are welcomed with a basket of fruits, wine, and mineral water. The rooms are equipped with modern amenities including satellite TV, a safe, and fully equipped kitchens for added convenience.

Authentic Dining Experience
Indulge in traditional Greek cuisine and fresh seafood at the hotel's cozy restaurant. The lounge area is perfect for unwinding after a day of exploring the charming fishing village of Panormos.

Experience serenity and comfort at Captain's House - Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.5
Based on 254 reviews
Cleanliness: 8.69
Service: 9.99
Location: 10
Room Quality: 9.65
Amenities: 9.68
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.68
J
Jacob • couple • gr
9
2026-01-19 • via Nuitee
K
Karl • couple • at
10
perfect
2026-01-15 • via Nuitee
A
Ari • couple • fi
9
2025-12-08 • via Nuitee
D
David • family_with_children • ie
8
2025-12-07 • via Nuitee
S
Stratos • couple • gr
9
Ευχαριστηθήκαμε τη διαμονή μας
Pros:

H τοποθεσία είναι εξαιρετική

Cons:

Δεν υπάρχει αρνητική εμπειρία

2025-11-16 • via Nuitee
K
Kateryna • couple • ua
10
Beautiful stay at Panormos
Pros:

It was a wonderful stay, on a first day we received a basket of fruits and wine as a compliment. Each day our apartment was cleaned. There were a lot of toiletries in the bathroom - soap, shower gel, shampoo with olive oil. The kitchen had everything we need, including tea, coffee, filters for coffee. There was an amazing view from our apparentment.

Cons:

There was no ventilation in the bathroom but there was a window. The mattress was a little soft.

2025-11-06 • via Nuitee
C
Catherine • couple • fr
10
2025-11-02 • via Nuitee
M
Martina • couple • de
9
2025-11-02 • via Nuitee
J
Janett • couple • de
9
Ideale Unterkunft für zwei Nächte!
Pros:

Das Zimmer war wie beschrieben und ein wahres Raumwunder. Toll auch der Blick aufs Meer von der Terasse aus. Innen ein wahres Raumwunder mit einen neuen Bad. Der Rest war einfach gehalten, aber gemütlich. Positiv war auch - das es recht ruhig war.

2025-11-01 • via Nuitee
I
Indrek • family_with_children • ee
9
Very well located and very pleasant accommodation with all amenities.
Pros:

Very well located and very pleasant accommodation with all the amenities. The kitchen had everything you needed and the bathroom even had a bathtub with a jacuzzi function :) The rooms were large and had high ceilings. The back room window had a view of the sea.

Cons:

There is nothing bad to point out.

2025-10-27 • via Nuitee
D
Dimitris • extended_group • gr
10
2025-10-26 • via Nuitee
A
AURORE • family_with_children • fr
9
Pros:

Appartement très propre, neuf, très bien agencé.

2025-10-21 • via Nuitee
J
Jane • family_with_children • ch
10
2025-10-19 • via Nuitee
T
Timo • couple • nl
9
2025-10-15 • via Nuitee
J
Jonatan • family_with_children • il
10
Pros:

Everything :) and they were so kind!

2025-10-14 • via Nuitee
D
Diana • couple • gb
10
2025-10-11 • via Nuitee
P
Pierre • couple • ch
9
Pros:

Emplacement, équipements

Cons:

Pas de buffet petit dej

2025-10-10 • via Nuitee
S
Sigrid • couple • de
8
2025-10-01 • via Nuitee
M
Marlene • extended_group • de
9
Tolle Lage
Pros:

Richtig schöner Ausblick und tolle Lage in einem richtig süßen Örtchen, wo viele kleine Bars und Restaurants drumherum waren. Wir waren für eine Nacht da, dafür war es echt gut . Nähe zum Flughafen Heraklion ca 50min. Frühstück in dem Restaurant war gut - nettes, flexibles und Serviceorientiertes Personal.

Cons:

Zwei Tagesdecken hatten Flecken, sonst war es aber sauber.

2025-09-30 • via Nuitee
W
Wolfgang • couple • de
10
Super Unterkunft in Panormos.
Pros:

Die Freundlichkeit und Hilfsbereitschaft des Personals. Die Lage. Direkt am Meer und Altstadt. Sehr gutes , reichhaltiges Frühstück.

Cons:

Leider hatten wir auf dem Balkon abends oft starken Küchengeruch von der angrenzenden Küche des Restaurants. Da müssten sich die Besitzer etwas einfallen lassen. Sonst war alles super.

2025-09-20 • via Nuitee