Captain's House Hotel Suites & Apartments

Hotels
9.5 (311 reviews)
Main Street , Panormos Rethymno , GR

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Restaurant
Heating
Family rooms
Safety deposit box
Bar
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean apartments
Good breakfast
Cons:
Bathroom ventilation issues
Soft mattress
Lack of privacy in rooms

Categories

Cleanliness
8.69
Generally clean with some minor issues noted, like stained covers.
Service
9.99
Staff were described as kind, helpful, and welcoming.
Location
10
Multiple reviews praised the excellent location with scenic views.
Room Quality
9.65
Rooms were modern and described as well arranged, but some comfort issues noted.
Amenities
9.68
Well-equipped kitchens and nice bathroom amenities received positive mentions.
Value for Money
9.14
Good value overall, though some minor issues mentioned could affect perception.
Food and Beverage
9.19
Breakfast was mentioned positively, but limited breakfast options noted.
Overall Experience
9.68
A very enjoyable stay with minor complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:52

Property Description

Stunning Sea Views
Captain's House, a unique traditional building overlooking the sea, offers a breathtaking view of the port and golden sandy beach. The sea-view terrace or balcony in each room provides the perfect spot to enjoy the picturesque setting.

Luxurious Accommodations
Choose from a selection of maisonettes, apartments, and a spacious suite, all elegantly furnished. Guests are welcomed with a basket of fruits, wine, and mineral water. The rooms are equipped with modern amenities including satellite TV, a safe, and fully equipped kitchens for added convenience.

Authentic Dining Experience
Indulge in traditional Greek cuisine and fresh seafood at the hotel's cozy restaurant. The lounge area is perfect for unwinding after a day of exploring the charming fishing village of Panormos.

Experience serenity and comfort at Captain's House - Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.5
Based on 311 reviews
Cleanliness: 8.69
Service: 9.99
Location: 10
Room Quality: 9.65
Amenities: 9.68
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.68
Z
Zakariae • couple • fr
10
Amazing! Big thank to Athena
Pros:

All

Cons:

Nothing

2026-10-09 • via Nuitee
L
Lorin • family_with_children • il
1
The place needs to be renovated and refreshed, and the customer service must improve. We left after
Cons:

The place is old and cramped. The beds are outdated, the mattress is uncomfortable. There was also a strong smell of fried food from a restaurant, and it was dusty.

2026-10-08 • via Nuitee
B
Behnaz • couple • de
9
Insgesamt haben die positiven Aspekte für uns jedoch eindeutig überwogen. Wir hatten einen sehr schönen Aufenthalt und w
Pros:

Die Aussicht war einfach wunderschön und die Lage wirklich perfekt – direkt am Strand. Gegenüber der Anlage befindet sich eine Taverne und auch weitere Restaurants, Supermärkte und eine Bäckerei sind bequem zu Fuß erreichbar. Wasserski kann man ebenfalls direkt am Strand mieten.

Unsere Suite war mit wirklich allem ausgestattet, was man braucht – sogar Backpapier und Frischhaltefolie waren vorhanden. Bei unserer Ankunft erwartete uns außerdem ein liebevoller Begrüßungskorb mit Wein und Obst.

Besonders hervorheben möchten wir die liebe Empfangsdame. Sie war unglaublich nett, sympathisch und hilfsbereit. Wir haben uns von Anfang an sehr wohl und willkommen gefühlt.

Das Bett war sehr groß und bequem. Außerdem standen uns ausreichend zusätzliche Decken und Kissen zur Verfügung.

Cons:

Ein kleiner Minuspunkt war die Sauberkeit der Badewanne im Bereich der Whirlpoolfunktion. Durch die vielen schwer zugänglichen Stellen ist die Reinigung dort vermutlich etwas schwieriger. Auch die Waschmaschine war für uns leider kaum nutzbar, da sie unangenehm gerochen hat und nicht besonders sauber war.

2026-10-07 • via Nuitee
A
AGOSTINA • solo_traveller • it
10
Pros:

Posizione a pochi passi dal centro.
Personale gentile ed accogliente

Cons:

Piccolo suggerimento : mettere a disposizione uno stendibiancheria

2026-09-19 • via Nuitee
Y
yitzchak • family_with_children • il
9
מעולה
2026-09-14 • via Nuitee
R
Richard • solo_traveller • fr
10
2026-09-09 • via Nuitee
V
Vellu • solo_traveller • fi
9
Pros:

Upea majoitus, ystävällinen palvelu

Cons:

Ei auringonottopaikkaa, terassia eikä kunnon rantaa, mutta se oli tiedossa

2026-08-30 • via Nuitee
B
Bruno • couple • fr
9
Super 👍
Pros:

Service, sourire et emplacement

2026-08-26 • via Nuitee
Y
Yotam • family_with_children • il
9
2026-08-20 • via Nuitee
F
Francesca • family_with_children • it
10
2026-08-19 • via Nuitee
E
Elena • couple • fr
9
Pros:

Everything was great, the location next to the sea, the friendly staff (big thanks to Athena), breakfast with the view, room had everything necessary.

2026-08-19 • via Nuitee
J
Jean Christophe • extended_group • fr
9
2026-08-19 • via Nuitee
S
Simone • family_with_children • it
10
Mare Relax Cortesia
Pros:

Bellissimo posto sul mare, vicino a tutti i servizi e ristoranti. Con accesso a due spiagge molto carine e tranquille. Lo staff è stato eccezionale gentile e disponibile.

2026-08-16 • via Nuitee
T
Tibor • family_with_children • hu
10
Well equipped, clean seaside apartment close to beaches, restaurants and shops.
Pros:

The apartment is located in the charming village of Panormos, at the seaside end of a pedestrian shopping street, so beaches, restaurants, and shops are all within easy walking distance. Free parking was available, and the atmosphere of the area was just right for us—not too quiet and not too busy.

The apartment is spacious and comfortable, with a large bathroom featuring a jacuzzi, a master bedroom, and a living room with a kitchen and additional beds. Both the bedroom and the living room had air conditioning and a TV. We were welcomed with a lovely basket of fruit, water, and wine.

The kitchen was very well equipped with everything we needed for cooking, including plates, dishes, utensils, and a coffee machine.

Athena cleaned the apartment every day and was also a wonderful and welcoming host. She gave us lovely suggestions for discovering the island and made us feel very welcome throughout our stay.

Captain's House restaurant is right next to the apartment. We ate there several times and were always greeted warmly and served fabulous dishes.

We had a wonderful stay and would happily recommend this apartment.

Cons:

We were absolutely satisfied with our stay and can mention only a few minor issues. For example, the master bedroom could not be locked, and a microwave oven would have been useful. Some of the restaurant tables were very close to our terrace, and people occasionally came quite close to our window, which felt a little unusual at first, but we soon got used to it.

These minor issues did not affect our overall satisfaction with the apartment, and we highly recommend it.

2026-08-15 • via Nuitee
A
Abdullah Eren • couple • de
10
Sehr gute lage gute Parkmöglichkeiten nettes personal gutes frühstück 👍🏽
Pros:

Personal sehr nett, Parkplätze vorhanden essen gut alles in der nähe was man braucht 👍🏽

2026-08-13 • via Nuitee
T
Tomasz • family_with_children • pl
10
2026-08-13 • via Nuitee
O
Oluwafemi • family_with_children • be
9
Excellent!
Pros:

Everything!

Cons:

Lack of a microwave

2026-08-11 • via Nuitee
N
Nicolas • extended_group • fr
9
2026-08-04 • via Nuitee
O
orhan • family_with_children • tr
8
2026-07-25 • via Nuitee
S
Sonia • solo_traveller • es
9
Pros:

Delante del Marc
Todo muy bonito

2026-07-25 • via Nuitee