Il Palazzotto I Residence & Winery

Hotels
9.5 (1519 reviews)
Via Sette Dolori, 39 , Matera , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Unique experience
Cons:
Privacy issues with bathroom
Small bathroom size

Categories

Cleanliness
9.2
Guests described the facility as clean and well-maintained.
Service
10
Staff were frequently described as friendly, helpful, and accommodating.
Location
10
Many reviews praised the central location and accessibility of attractions.
Room Quality
8.7
Some reviews mentioned issues with privacy in bathroom arrangements.
Amenities
9.2
Standard quality for this hotel tier.
Value for Money
9.2
Overall positive sentiment regarding the value given the unique experience.
Food and Beverage
9.7
Breakfast and dining experiences were frequently highlighted as excellent.
Overall Experience
10
Overall positive experiences exceeding expectations were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:57

Property Description

Luxurious Accommodation
Palazzotto Residence&Winery in Matera offers elegant rooms with modern amenities including a coffee machine, flat-screen TV, and air conditioning. Some rooms even feature a balcony for a breathtaking view of the surroundings. The property ensures a comfortable stay with complimentary bed linen and towels provided in every room.

Convenient Facilities
Enjoy free WiFi throughout the property and unwind at the on-site bar or snack bar. Wake up to a delicious buffet, continental, or Italian breakfast served fresh every morning. The hotel's terrace is a perfect spot to relax and take in the charming atmosphere of Matera.

Prime Location
Situated near Matera Cathedral and other popular attractions like Palombaro Lungo and MUSMA Museum, Palazzotto Residence&Winery offers easy access to the city's key landmarks. Don't miss the chance to explore Matera while staying at this exquisite hotel.

Important information:

Please note that this property can not accommodate pets.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 1 year old stay for € 15 per person per night when using an existing bed.
    Children from 2 years old to 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 1519 reviews
Cleanliness: 9.2
Service: 10
Location: 10
Room Quality: 8.7
Amenities: 9.2
Value for Money: 9.2
Food and Beverage: 9.7
Overall Experience: 10
M
Marc couple de
10
2026-03-24 via Nuitee
J
James family_with_children us
9
This is a wonderful hotel to stay in Matera. You couldn’t ask for better.
Pros:

Fabulous location. We had a car, and it was super easy to park in town at the place recommended by the staff, where we got a shuttle van right to the hotel in old Matera. Room was beautiful “cave” with extraordinary lighting and amenities. Staff was warm and extremely helpful.

Cons:

Nothing not to like.

2026-03-20 via Nuitee
S
Shakked couple de
10
חוויה מושלמת ומיוחדת בטירוף !
Pros:

המקום מדהים מבחינת נראות ! לגמרי חוויה מושלמת בתוך מערה. חדרים ברמה ממש גבוהה וצוות אדיב. החדרים גדולים ועם מיטה גדולה ונוחה מאוד. חימום בחדר שעובד מעולה. נקיון ברמה שלא פגשנו עדיין ! ממליצים לטעום את היינות שלהם. הארוחת בוקר הייתה טעימה מאוד ומגוונת. מרגיש מאוד אישי ומוקפד. הצוות היה אדיב ועוזר בכל דבר שהיינו צריכים. המסעדה של המלון ממש שווה ביקור. אוכל מעולה ! מיקום מדהים וממש מרכזי בתוך העיר העתיקה. במרחק הליכה לכל רחוב מרכזי או אטרקציה.

2026-03-17 via Nuitee
A
Alex Laterza couple gb
10
Fairytale
Pros:

Matera is a fairytale UNESCO dream come to life. After an easy hour’s drive from Bari, we found ourselves in a city carved into the "Sassi" rock formations, and staying at Il Palazzotto was the highlight of our trip.

This is an architectural marvel. Sleeping here feels like being inside a piece of art. Our room was a masterclass in design: think lights and taps emerging directly from the ancient stone in a way that feels both frugal and incredibly sophisticated.

What truly sets this place apart is the D’Angelo family and their staff. From the moment we arrived and were greeted with a welcome glass of wine, we felt less like guests and more like pampered family members. A special shout-out to Antonio and his staff, who was incredibly helpful with local tips and organizing our luggage shuttle.

The common living area where breakfast is served is breathtaking; it’s a stunning carved space where you can enjoy local delicacies served with genuine care. For dinner, don't miss their sister spot, Radino Wine Bar. The tasting menu was delicious and they were wonderful about catering to gluten-free needs.

If you want a soul-stirring, artistic experience rather than a standardized hotel stay, this is it. We’re already counting the days until we can return.

Cons:

nothing honestly.

2026-03-16 via Nuitee
M
Maxlamenax family_with_children it
10
Notevole
Pros:

Camera molto bella, confortevole, curata nei dettagli, con una atmosfera calda che, abbinata ad affaccio suggestivo dal balcone, ha reso il soggiorno speciale. Staff molto accogliente e gentile, apprezzata la degustazione di vino all'arrivo. Posizione ottimale.

Cons:

Solo un piccolissimo appunto sulla colazione, migliorabile con una scelta maggiore di prodotti locali/artigianali.

2026-03-16 via Nuitee
R
Robert couple pl
10
It's not just a hotel, it's an unforgettable experience
Pros:

Location, cleanliness and hospitality

Cons:

Nothing that I can think of

2026-03-16 via Nuitee
C
Caroline couple de
10
The most luxurious cave you will ever stay in
Pros:

Excellent and extremely friendly service. We felt very taken care of. The room was absolutely gorgeous and luxurious. Everything was perfect

2026-03-14 via Nuitee
L
Lara solo_traveller si
10
Unforgettable experience in Matera
Pros:

Everything is studied into details to make your experience unforgettable!
The location is perfect within few minutes form main attractions. Very friendly staff at the reception.

Cons:

I would prefer an early breakfast - it starts at 8.30.

2026-03-12 via Nuitee
A
ARTURO couple mx
10
Una atmésfera increíble
Pros:

La atmósfera, la decoración, la ubicación, todo excelente.

Cons:

Todo perfecto.

2026-03-11 via Nuitee
A
Armando couple it
10
2026-03-11 via Nuitee
M
Maximin couple fr
8
Belle chambre mais peut s’améliorer sur la douche et le petit déjeuner
Pros:

Localisation, accueil, la chambre est belle

Cons:

Le petit déjeuner (jus de fruit pas frais et œufs froids) et la partie douche et toilettes non isolée de la chambre, et la douche fonctionne mal (trop de pression non ajustable)

2026-03-11 via Nuitee
P
paula couple cl
10
Maravilloso
Pros:

La ubicación y la decoración

Cons:

La cama un poco dura

2026-03-11 via Nuitee
P
Pavel couple cz
9
2026-03-04 via Nuitee
M
Mélanie couple fr
10
Un séjour unique
Pros:

Très bien situé, personnel chaleureux et de bons conseils, petit-déjeuner délicieux

Cons:

Tout était parfait

2026-03-03 via Nuitee
M
Michael couple us
10
A very nice property well supported by very capable and competent people who quickly make the guests feel at home
Pros:

Staff (Irene) in particular was exceptionally knowledgeable, pro-active, and extremely helpful coordinating our arrival, parking, and even navigating a potential train strike to alleviate stress and tension from my wife. Her awareness and sensitivity to the guests was commendable and most appreciated.

Cons:

Because we were new to the area, we found parking a bit of a challenge despite several emails providing clarification. This is to be expected given the geographics of the area as well as what makes it special.

2026-03-02 via Nuitee
A
Astrid couple de
10
2026-03-02 via Nuitee
S
Saintonge couple fr
10
2026-03-01 via Nuitee
A
Antonio Diego couple it
10
Memorabile
2026-02-24 via Nuitee
C
Cora solo_traveller cl
10
EXTRAORDINARIO
Pros:

TODO ! Espectacular , precioso, excelente atención , mejor ubicación imposible

2026-02-10 via Nuitee
R
Rita couple it
10
2026-02-08 via Nuitee