Il Palazzotto I Residence & Winery

Hotels
9.5 (1519 reviews)
Via Sette Dolori, 39 , Matera , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Unique experience
Cons:
Privacy issues with bathroom
Small bathroom size

Categories

Cleanliness
9.2
Guests described the facility as clean and well-maintained.
Service
10
Staff were frequently described as friendly, helpful, and accommodating.
Location
10
Many reviews praised the central location and accessibility of attractions.
Room Quality
8.7
Some reviews mentioned issues with privacy in bathroom arrangements.
Amenities
9.2
Standard quality for this hotel tier.
Value for Money
9.2
Overall positive sentiment regarding the value given the unique experience.
Food and Beverage
9.7
Breakfast and dining experiences were frequently highlighted as excellent.
Overall Experience
10
Overall positive experiences exceeding expectations were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:57

Property Description

Luxurious Accommodation
Palazzotto Residence&Winery in Matera offers elegant rooms with modern amenities including a coffee machine, flat-screen TV, and air conditioning. Some rooms even feature a balcony for a breathtaking view of the surroundings. The property ensures a comfortable stay with complimentary bed linen and towels provided in every room.

Convenient Facilities
Enjoy free WiFi throughout the property and unwind at the on-site bar or snack bar. Wake up to a delicious buffet, continental, or Italian breakfast served fresh every morning. The hotel's terrace is a perfect spot to relax and take in the charming atmosphere of Matera.

Prime Location
Situated near Matera Cathedral and other popular attractions like Palombaro Lungo and MUSMA Museum, Palazzotto Residence&Winery offers easy access to the city's key landmarks. Don't miss the chance to explore Matera while staying at this exquisite hotel.

Important information:

Please note that this property can not accommodate pets.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 1 year old stay for € 15 per person per night when using an existing bed.
    Children from 2 years old to 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 1519 reviews
Cleanliness: 9.2
Service: 10
Location: 10
Room Quality: 8.7
Amenities: 9.2
Value for Money: 9.2
Food and Beverage: 9.7
Overall Experience: 10
C
Cora • solo_traveller • cl
10
EXTRAORDINARIO
Pros:

TODO ! Espectacular , precioso, excelente atención , mejor ubicación imposible

2026-02-10 • via Nuitee
R
Rita • couple • it
10
2026-02-08 • via Nuitee
M
Monica • family_with_children • br
10
Pros:

Localização excelente, perto da praça do Duomo. Quarto super espaçoso, quentinho (era inverno), com banho bem quente e muito original (uma verdadeira caverna). Super recomendo.

2026-01-25 • via Nuitee
L
Lhommel • family_with_children • be
10
I would stay here again! Everything was perfect. Great staff!
Pros:

Everything

Cons:

Nothing

2026-01-23 • via Nuitee
Y
Yoko • couple • jp
10
洞窟体験ができて良かった。おしゃれにリノベーションがされていて快適そのものだった。
Pros:

到着が遅かったにもかかわらず、アントニオさん他スタッフの方たちがとても良くしてくれた。

Cons:

なし

2026-01-22 • via Nuitee
K
Klaus-B. • couple • de
9
Alles gut!
Pros:

Frühstück war sehr gut. In einer gut beleuchteten Höhle zu frühstücken, war außergewöhnlich.

Cons:

Die Schiebetür aus Holz zwischen Toilette und Dusche war nicht komfortabel.

2026-01-20 • via Nuitee
C
Chanel • couple • gb
9
Pros:

The location was perfect for exploring Matera. The cave room was really nice and very spacious, would definitely recommend a stay here.
The staff were lovely and had a glass of wine for us on arrival. They were helpful with restaurant recommendations as well. We had a lovely stay.

Cons:

They charged for coffee available in the room, would expect that to be free.

2026-01-19 • via Nuitee
M
Maria Lourdes • couple • it
10
FANTASTICO
Pros:

tutto fantastico. stanza spaziosa, intima, per non parlare della colazione. Tutto super. Personale gentilissimo.

Cons:

nulla

2026-01-19 • via Nuitee
M
Mireille • family_with_children • lu
9
2026-01-19 • via Nuitee
F
Fabio • couple • it
10
2026-01-19 • via Nuitee
C
Castro • couple • ar
10
UNICO, ESPECTACULAR
2026-01-14 • via Nuitee
G
Gaccione • couple • us
5
Highly recommend this property and hope they fix the shower areas.
Pros:

Beautiful reception area and beautiful aesthetics in the delux apt that we stayed in, the location was perfect to see what is like to be in the Sassi zone. Would highly recommend staying here

Cons:

Two things . The bathrooms are very poorly designed with high end fixtures but you must go thru the shower area to use the sink and toilet. So you wet your socks every time you use the toilet. They must move the shower to the rear and move the sink to the front. This is a problem in other apartments that they rent.

2026-01-13 • via Nuitee
M
Maria Luisa • couple • it
10
Suggestivo soggiorno in questa struttura e personale gentilissimo
Pros:

Esperienza in grotta suggestiva, struttura ben tenuta, pulita ed elegante. Buona l’ubicazione, sia di fronte che alle spalle gode di un bel panorama.
L’interno della Reception è bellissima, zona camino con divanetti, stanza per la colazione accogliente, colazione dolce e salata(con focaccia buonissima).
Personale squisito. Il direttore è stato gentilissimo, ci ha omaggiato con un upgrade della camera da una standard ad una deluxe e con due ottimi calici di vino di produzione propria.
Abbiamo avuto il piacere di scambiare qualche chiacchiera con l’architetto Franco che ci ha raccontato qualche aneddoto sulla città.
Giá consigliata la struttura ai miei amici.

2026-01-11 • via Nuitee
F
Fabio • family_with_children • it
9
2026-01-07 • via Nuitee
S
Simone • couple • it
10
Pros:

Dormire in struttura fatta di sasso con tutti i confort, luci posizionate ad arte

2026-01-04 • via Nuitee
N
Natalie • couple • at
7
Pros:

Aussicht war Hammer und du Zimmer top. Frühstück super lecker und freundliches Personal

Cons:

Dusche und WC sind nicht so toll abgetrennt. Heizung musste man durchgehen laufen lassen sonst war es zu kalt. War aber unangenehm da diese ständig gelaufen ist. Würde eher im Frühling oder Herbst reisen. Da ist es sicher perfekt.

2026-01-03 • via Nuitee
C
CORINNE • family_with_children • fr
10
Séjour à Matéra à deux
Pros:

L'emplacement central à Matera et l'originalité de hébergement.

2026-01-02 • via Nuitee
M
MARIA STELLA • couple • it
9
2025-12-29 • via Nuitee
C
Ching-Lun • couple • tw
10
Irene 細心照顧我們，周到地滿足我們的各種需求，使我們有超棒的住宿體驗，她非常專業且貼心，強烈推薦！
Pros:

餐食和住宿環境都非常優秀，獨特的石洞房間的住宿體驗難以忘懷。

Cons:

無

2025-12-29 • via Nuitee
C
Claudia • couple • it
10
2025-12-28 • via Nuitee