Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Food options could improve

Categories

Cleanliness
8.33
Reviews indicated some cleanliness concerns, particularly in specific areas.
Service
9.8
Numerous mentions of friendly and cooperative staff, enhancing the experience.
Location
9.34
Cited as excellent and convenient for guests, contributing positively.
Room Quality
9.29
Spacious rooms and upgrades were positively highlighted.
Amenities
8.32
General amenities were satisfactory, though some wish for better attention to detail.
Value for Money
8.78
Value perceived as fair, but some noted room for improvement in food options.
Food and Beverage
8.83
Breakfast was generally positive but could be improved for a better experience.
Overall Experience
9.3
Overall feedback was very positive with an intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:35

Property Description

City Views and Gourmet Dining

Experience stunning city views while dining at the on-site restaurant of Luciana Hotel by BRATUS. Indulge in delicious meals while taking in the vibrant surroundings.

Modern Amenities and Personalized Service

Enjoy air-conditioned rooms equipped with modern amenities such as a coffee machine, fridge, and flat-screen TV. Benefit from personalized service with a 24-hour front desk, concierge assistance, and free WiFi throughout the property.

Convenient Location and Scenic Attractions

Located just 1 km from Al-Ghandour Beach, with Aqaba Fort and Aqaba Port within a short distance, explore the scenic attractions with ease. Don't miss the opportunity to visit Tala Bay Aqaba, only 16 km away.

Book your stay at Luciana Hotel by BRATUS for a memorable and comfortable experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 2597 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 9.29
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
A
Anusha • couple • in
5
Cons:

I faced an issue with coordination at the reception. At the time of check-in, I had requested the receptionist to arrange a quick takeaway breakfast the next morning, as I had an early flight. She agreed and confirmed that it would be arranged.

However, when I called the reception in the evening to remind them about my request, the evening receptionist had no knowledge of it and informed me that it was not possible to prepare breakfast before 7 a.m.

I was highly disappointed with the lack of communication and coordination among the staff, especially since this had already been discussed and confirmed earlier.

2026-02-14 • via Nuitee
K
Karolina • solo_traveller • pl
10
Pros:

My favorite hotel. The rooms are clean and have all the essentials. Breakfasts are excellent, and the staff are incredibly kind and helpful. Special thanks to Wiam and Marwa for the delicious breakfasts and their morning smiles, and to Mohammad, who made sure everything was perfect in the room during my stay.

2026-02-13 • via Nuitee
K
Karolína • couple • cz
10
2026-02-11 • via Nuitee
זיאד • family_with_children • il
8
2026-02-11 • via Nuitee
A
Aleš • couple • cz
8
2026-02-08 • via Nuitee
M
Majd • solo_traveller • jo
7
Pros:

Friendly staff in the restaurant and cleaning department room service.

Cons:

That reception employee is not too friendly also the hotel don't have hvac system they have normal ac first day we use that it's the smell like dirty socks.

2026-01-30 • via Nuitee
V
Virginie • solo_traveller • be
9
Pros:

Le personnel était très professionnel et sympathique. Chambre immense et très confortable, bien équipée. Petit déjeuner très bon et avec beaucoup de choix.

2026-01-29 • via Nuitee
S
Same • couple • us
10
ممتاز
Pros:

ممتاز

Cons:

🔥🔥🔥

2026-01-28 • via Nuitee
E
Edyta • extended_group • pl
9
Pros:

Śniadanie ok, duży wybór. Wygodne materace.

2026-01-26 • via Nuitee
A
Ahmad • extended_group • il
10
Pros:

خدمة ممتازة مشكورين علا كل شي

2026-01-24 • via Nuitee
N
Nabih • extended_group • be
10
2026-01-24 • via Nuitee
M
Mohammad • family_with_children • at
10
2026-01-23 • via Nuitee
M
MOHAMAD IKMAWI NAZIM • solo_traveller • my
9
Cons:

the food buffet was slightly umcomfortable

2026-01-23 • via Nuitee
M
Mohammad • extended_group • at
10
2026-01-23 • via Nuitee
K
Kasasbeh • couple • jo
10
2026-01-22 • via Nuitee
M
Mousa • solo_traveller • jo
10
Pros:

The manager al btoush
And workers were good and cooperative
Mohammad oshoush
محمد العشوش ❤️

2026-01-20 • via Nuitee
M
Mousa • solo_traveller • jo
10
2026-01-20 • via Nuitee
R
Russell • couple • gb
8
Well located hotel and very friendly staff
Pros:

Room was very nice and staff very helpful. Included breakfast was good but not very imaginative.

Cons:

Nothing

2026-01-20 • via Nuitee
M
Mohammad • couple • jo
8
2026-01-19 • via Nuitee
S
Sleman • couple • il
9
good team good place good stay
Pros:

location v-good

Cons:

staff is cooperative good team good place good stay

2026-01-19 • via Nuitee