Hotel Francais

Hotels
8.1 (2215 reviews)
Place d'Armes 14 , Luxembourg , lu

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Small room size
Limited breakfast options

Categories

Cleanliness
7.56
Several reviews mentioned issues with cleanliness, thus the score reflects that concern.
Service
9.03
Consistently praised for friendliness and professionalism in multiple reviews.
Location
9.07
Highly rated for being close to attractions and in a prime area.
Room Quality
7.52
Comments on small room size and issues with room fittings influenced the rating.
Amenities
8.05
Some amenities mentioned were satisfactory, but basic offerings like breakfast were criticized.
Value for Money
8.01
Generally good but noted some concerns with breakfast options relative to price.
Food and Beverage
7.06
Feedback noted limited options for breakfast, affecting the overall rating.
Overall Experience
8.53
Despite the issues, many guests enjoyed their stay due to the prime location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:41

Property Description

Luxurious Stay in the Heart of Luxembourg City

Comfort and Convenience: The Hôtel Français offers comfortable guest rooms and studios, 24-hour service, and free Wi-Fi access, providing a great base in the pedestrian area of the city.

Culinary Delights: Indulge in a varied selection of French and Luxembourgian dishes at Restaurant-Café Français, with the added bonus of a complimentary glass of crèmant for every hotel guest.

Charming Ambiance: Enjoy the warm atmosphere of the French restaurant and the outside terrace, perfect for relaxing with good food and drinks.

Book now to experience the elegance and convenience of Hôtel Français in Luxembourg City!

Important information:

Please note that paid parking is available at a nearby underground parking garage (328 feet from the hotel).

Parking spaces must be reserved in advance.

On-site parking is available for EUR 30 per day.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 2215 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 8.53
R
Roberto Felix Clemente couple ar
10
Surely I’ll return to it
Pros:

Location: excellent. Room: comfortable. Breakfast: v good

Cons:

Nothing

2026-07-23 via Nuitee
B
Bridget couple gb
8
Great location, comfortable cool room.
Pros:

Convient location.
Rooms comfortable and clean.

Cons:

.

2026-07-22 via Nuitee
A
Andrea extended_group at
3
war ok für Besichtigungen, da nur zum Schlafen im Hotel
Pros:

die Lage

Cons:

Frühstück; Lärm

2026-07-22 via Nuitee
S
Sergey extended_group es
8
A pleasant stay with friendly staff and a great location.
Pros:

I really liked the hotel's convenient location, which made it easy to get around and explore the area. The rooms were clean, comfortable, and well maintained throughout my stay. The staff were always friendly, welcoming, and helpful, making the overall experience pleasant and enjoyable.

Cons:

The room was a bit too small, and there was no wardrobe for storing clothes. Instead, the clothes hangers were mounted directly above the desk, which was not very practical and made the room feel even more cramped.

2026-07-22 via Nuitee
T
Telfser solo_traveller ch
5
2026-07-21 via Nuitee
I
Ingrid couple nl
7
We hebben een goed verblijf gehad.
Pros:

De bedden waren heel goed. Evenals de airco. Het ontbijt was ook prima. De locatie was top!

Cons:

De badkamer was heel erg basic. De douchecabine heel erg klein. Voor wat grotere/dikkere mensen is het eigenlijk ondoenlijk om fijn te douchen. Water werd ook voortdurend warm en dan weer koud.

2026-07-21 via Nuitee
M
Marie-Christine solo_traveller be
9
Centraal gelegen, zeer goede prijs/kwaliteit, vriendelijke ontvangst
Pros:

Kleinschalig, centraal gelegen, goede prijs/kwaliteit, simpel maar correct ontbijt, mogelijkheid om te lunchen of dineren in restaurant op gelijkvloers

Cons:

Alles was ok

2026-07-20 via Nuitee
M
Markus couple de
7
Lage sehr gut, Aussicht mäßig, laute Aussengeräusche
Cons:

Aussicht auf Dach mit Gerümpel und lauten Abluft-Rohren sowie lauten Klimageräten

2026-07-20 via Nuitee
J
Jarmo solo_traveller fi
8
Excellent location of a nice hotel.
Pros:

Ok breakfast. No warm dishes. But the fruit salad was good and fresh strawberries were great.
The location was the best possible. Easy to come to the hotel by direct and free tram. Direct from the airport and 100m to the hotel.

Cons:

The shower had quite a low water pressure. Also a bit difficult to keep the temperature of the shower stable.

2026-07-20 via Nuitee
F
Fabiano solo_traveller be
9
2026-07-20 via Nuitee
P
Patricia solo_traveller th
8
Clean, good location, quiet rooms, and friendly staff
Pros:

We stayed for four days in a room facing the side of the street with restaurants, yet we could barely hear any noise from outside. We slept very well, even on the night of the FIFA final.

The staff were friendly and helpful, and everything was very clean. The room also smelled fresh and pleasant. Breakfast was good, with the option to make your own fresh orange juice.

The location was excellent, within walking distance of everything we wanted to see.

Cons:

The only thing that could have been improved was the shower temperature, which was inconsistent. It could suddenly become very hot or cold in the middle of a shower.

2026-07-20 via Nuitee
R
Roberta couple it
8
Pros:

Posizione ecccellente,personale gentile

Cons:

Colazione scarsa (alle 9 i dolci erano spariti e dire che l'oea di chiusura era alle 10)

2026-07-19 via Nuitee
S
Stefan solo_traveller de
5
Pros:

Der Empfang war sehr nett und hilfsbereit.
Die Lage ist perfekt für die Stadt.
Bett war gut. Handtücher sind gut.
Durchzug war vorhanden.
2 Fl. Wasser wurden täglich vom Hotel bereitgestellt.
Klimaanlage top.

Cons:

Schimmel in der Dusche.
Frühstück ist minimalistisch.

2026-07-19 via Nuitee
M
Mark couple gb
5
Hotel was ok, didn’t have facilities as advertised.
Pros:

Location in Luxembourg City

Cons:

Said they had parking which they didn’t have.
Terrible communication
Reception staff uninterested in understanding issue.

2026-07-19 via Nuitee
D
Davide solo_traveller ch
8
2026-07-19 via Nuitee
J
Janusz solo_traveller pl
10
Pros:

Świetna lokalizacja, wszystko blisko . Personel miły i pomocny.Śniadanie znakomite, wybór serów, wędlin, świeże owoce.Polecam serdecznie.

2026-07-18 via Nuitee
F
Fabrizio_66 couple it
8
Pros:

Fantastic location, good assortment for breakfast.

Cons:

No fridge in the room.

2026-07-16 via Nuitee
E
Edda Ros solo_traveller is
10
Great location, clean and good room, friendly and helpful staff, wonderful breakfast.
2026-07-14 via Nuitee
V
Vicente extended_group es
9
2026-07-13 via Nuitee
L
Laura solo_traveller de
6
Pros:

Die Lage ist super- sehr zentral.

Cons:

Super kleine Dusche. Beim Frühstück wurde nicht nachgelegt. Für den Parkplatz wurden 30 !!! € pro Tag berechnet. Preis - Leistungsverhältnis stimmt nicht überein!

2026-07-12 via Nuitee