Casa Tortuga Azul

Hotels
6.3 (57 reviews)
Prolongacion Calle Nicolas Bravo Entre 5ta. Pte. Nte. y Calle Jaguar S/N , Palenque , mx

listing image 1
Show all photos

Facilities

Air conditioning
Shared kitchen
Housekeeping on request

Review Highlights

Pros:
Good location
Friendly service at check-in
Cons:
Poor cleanliness
Maintenance issues
Unresponsive staff

Categories

Cleanliness
4.76
Significant concerns raised about cleanliness; mentions of dirt and mold.
Service
7.23
The personnel was friendly at check-in but unresponsive during the stay.
Location
8.27
Central location near bus stations, though noise from nearby bars can be an issue.
Room Quality
5.22
Many complaints about room conditions, including unsatisfactory maintenance and safety.
Amenities
5.75
Amenities in poor condition; kitchen listed but dirty and non-functional.
Value for Money
5.21
Low price but lack of basic cleanliness and maintenance detracts from perceived value.
Food and Beverage
7.76
Not specifically mentioned, assumed average standard for this hotel tier.
Overall Experience
6.23
Overall disappointing experience; expectations were not met despite location advantages.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:59

Property Description

Convenient Location

Casa Tortuga Azul is strategically located in Palenque, just a short distance from major attractions like Palenque Ruins and Aluxes EcoPark & Zoo. With the Central Bus Station for foreign buses nearby, exploring the city is a breeze.

Shared Kitchen

This 2-star hotel stands out with its shared kitchen facility, perfect for guests looking to prepare their own meals or simply enjoy a quick snack. The convenience and flexibility it offers are ideal for both short and long stays.

Nearby Airport

For travelers, the proximity to Palenque International Airport is a major plus point. Being only 3 km away, guests can easily catch their flights without the stress of long commutes.

Ready to experience comfort and convenience at Casa Tortuga Azul? Book your stay now!

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.3
Based on 57 reviews
Cleanliness: 4.76
Service: 7.23
Location: 8.27
Room Quality: 5.22
Amenities: 5.75
Value for Money: 5.21
Food and Beverage: 7.76
Overall Experience: 6.23
M
Maribel • family_with_children • mx
7
Si volvería a reservar
Pros:

No hay servicios de atención, pero está todo listo cua do llegas.

Cons:

Es baño compartido, y poca seguridad, pero el lugar es muy tranquilo.

2026-05-16 • via Nuitee
E
Emma • couple • nz
6
Cheap but low quality
Pros:

It was cheap and you got your own room. The aircon was strong too. Good location from the ADO bus stop

Cons:

The aircon was very loud, the room didn’t really have much functionality, i.e. hooks, places for bags. The bathroom was not very clean, and had no hand soap. The bed was very springy and lumpy

2026-05-10 • via Nuitee
C
Christian • solo_traveller • de
9
Hostal economico, limpio, seguro y muy central. No tiene cocina
Pros:

Hostal que esta bastante limpio y queda en una zona muy bonita de Palenque. Supermercados muy cerca e instalaciones que estan bastante bien. La verdad para lo que se paga en este hostal me parece muy bueno.

2026-05-09 • via Nuitee
I
ISAC • solo_traveller • mx
9
Pros:

Ubicación del lugar, se encuentra cerca del supermercado, igual que la terminal de autobuses.

2026-05-07 • via Nuitee
S
Susanne • solo_traveller • mx
1
2026-05-07 • via Nuitee
O
ONESIMO • solo_traveller • mx
8
Bien para el objetivo que es pasar la noche
Pros:

Ubicación muy buena, con cafés y restaurantes muy buenos cerca, también cerca de ADO y la avenida principal de palenque

Cons:

La atencion es casi 100% por whatsapp, hay que esperar afuera por el codigo de acceso, confunde al principio lo que hace pensar si acaso es real ono, pero todo bien, gracias

2026-04-28 • via Nuitee
C
Carlos Alberto • solo_traveller • us
7
Pros:

Great location

2026-04-22 • via Nuitee
C
Carlos Alberto • solo_traveller • us
7
2026-04-22 • via Nuitee
C
Carlos Alberto • solo_traveller • us
7
2026-04-22 • via Nuitee
C
Carlos Alberto • solo_traveller • us
7
2026-04-22 • via Nuitee
R
Rafael lpgz • solo_traveller • mx
10
2026-04-18 • via Nuitee
N
Noélia • family_with_children • ch
2
Pros:

Emplacement : proche d'ADO, du marché, etc.

Cons:

Chambre sans fenêtre et très petite. Odeur de renfermé et moisi. Même la climatisation sentait mal et était à la hauteur du lit donc nous soufflait contre la tête. Douches et wc communs pas propres et en très mauvais entretiens. A se demander si les draps de lits sont changés... Les matelas étaient très mous. Compliqué de trouver des qualités à ce logement...

2026-04-17 • via Nuitee
L
Ludivine • couple • pt
8
2026-04-11 • via Nuitee
L
Lilian • couple • fr
5
Pros:

Emplacement proche du centre

Cons:

Musique dans le bar d'à côté jusqu'à 1h du matin, personne pour nous accueillir, propreté très limite, sécurité pas top

2026-04-06 • via Nuitee
S
Sandra Yusuni • couple • mx
7
Pros:

La ubicación

Cons:

El baño compartido, el tema no es que sea compartido pero las instalaciones están muy precarias

2026-03-31 • via Nuitee
J
Julie • extended_group • mx
5
2026-03-30 • via Nuitee
C
Chiara • solo_traveller • gb
6
An OK place for one or 2 nights - no expectations
Pros:

For the money you pay it's OK. Very close to the city centre and ADO, comfortable bed and easy to get in. The bathrooms were clean, but there weren't many people staying there.

Cons:

Just heads up:
The room had a strong smell of mould. It was very humid. Massive noise coming from the various air conditionings. Take some ear plugs with you.
There is no reception. You need to call a number on the door, so the person will tell you which room is yours.

2026-03-25 • via Nuitee
D
Domínguez Aguilar • solo_traveller • mx
7
Pros:

La ubicación.

Cons:

La señorita de recepción ni contestó el saludo, no atendió, el internet fue malísimo hablé con el del cuarto por Whatsapp y no me contestó absolutamente nada sobre ese tema.

2026-03-24 • via Nuitee
D
Daniel Choong Yin • solo_traveller • ca
6
2026-03-18 • via Nuitee
C
Christian • solo_traveller • fr
9
Rapport qualité prix correct ,il correspond aux voyageurs
Pros:

Emplacement gentillesse indépendance

Cons:

Rien

2026-03-15 • via Nuitee