Casa Tortuga Azul

Hotels
6.3 (45 reviews)
Prolongacion Calle Nicolas Bravo Entre 5ta. Pte. Nte. y Calle Jaguar S/N , Palenque , mx

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Facilities

Air conditioning
Shared kitchen
Housekeeping on request

Review Highlights

Pros:
Good location
Friendly service at check-in
Cons:
Poor cleanliness
Maintenance issues
Unresponsive staff

Categories

Cleanliness
4.76
Significant concerns raised about cleanliness; mentions of dirt and mold.
Service
7.23
The personnel was friendly at check-in but unresponsive during the stay.
Location
8.27
Central location near bus stations, though noise from nearby bars can be an issue.
Room Quality
5.22
Many complaints about room conditions, including unsatisfactory maintenance and safety.
Amenities
5.75
Amenities in poor condition; kitchen listed but dirty and non-functional.
Value for Money
5.21
Low price but lack of basic cleanliness and maintenance detracts from perceived value.
Food and Beverage
7.76
Not specifically mentioned, assumed average standard for this hotel tier.
Overall Experience
6.23
Overall disappointing experience; expectations were not met despite location advantages.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:59

Property Description

Convenient Location

Casa Tortuga Azul is strategically located in Palenque, just a short distance from major attractions like Palenque Ruins and Aluxes EcoPark & Zoo. With the Central Bus Station for foreign buses nearby, exploring the city is a breeze.

Shared Kitchen

This 2-star hotel stands out with its shared kitchen facility, perfect for guests looking to prepare their own meals or simply enjoy a quick snack. The convenience and flexibility it offers are ideal for both short and long stays.

Nearby Airport

For travelers, the proximity to Palenque International Airport is a major plus point. Being only 3 km away, guests can easily catch their flights without the stress of long commutes.

Ready to experience comfort and convenience at Casa Tortuga Azul? Book your stay now!

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.3
Based on 45 reviews
Cleanliness: 4.76
Service: 7.23
Location: 8.27
Room Quality: 5.22
Amenities: 5.75
Value for Money: 5.21
Food and Beverage: 7.76
Overall Experience: 6.23
S
Sandra Yusuni • couple • mx
7
Pros:

La ubicación

Cons:

El baño compartido, el tema no es que sea compartido pero las instalaciones están muy precarias

2026-03-31 • via Nuitee
J
Julie • extended_group • mx
5
2026-03-30 • via Nuitee
C
Chiara • solo_traveller • gb
6
An OK place for one or 2 nights - no expectations
Pros:

For the money you pay it's OK. Very close to the city centre and ADO, comfortable bed and easy to get in. The bathrooms were clean, but there weren't many people staying there.

Cons:

Just heads up:
The room had a strong smell of mould. It was very humid. Massive noise coming from the various air conditionings. Take some ear plugs with you.
There is no reception. You need to call a number on the door, so the person will tell you which room is yours.

2026-03-25 • via Nuitee
D
Domínguez Aguilar • solo_traveller • mx
7
Pros:

La ubicación.

Cons:

La señorita de recepción ni contestó el saludo, no atendió, el internet fue malísimo hablé con el del cuarto por Whatsapp y no me contestó absolutamente nada sobre ese tema.

2026-03-24 • via Nuitee
D
Daniel Choong Yin • solo_traveller • ca
6
2026-03-18 • via Nuitee
C
Christian • solo_traveller • fr
9
Rapport qualité prix correct ,il correspond aux voyageurs
Pros:

Emplacement gentillesse indépendance

Cons:

Rien

2026-03-15 • via Nuitee
I
ISAC • solo_traveller • mx
8
Pros:

Ubicación cercana a la terminal de autobuses y cerca del supermercado.

2026-03-09 • via Nuitee
I
Inga • extended_group • lv
6
Pros:

Podria contactar por WhatssApp, habia posiblidad de conseguir un objato olvidado.

Cons:

La ducha compartida podria mejorarse.

2026-03-05 • via Nuitee
G
gustavo alfonso • solo_traveller • mx
8
2026-03-01 • via Nuitee
Y
Yesica • couple • mx
2
2026-02-28 • via Nuitee
S
Serge • solo_traveller • be
8
Pros:

Everything

Cons:

Nothing

2026-02-25 • via Nuitee
T
Teresa • solo_traveller • de
4
ok für 1 nacht aber mit 10€ immernoch zu teuer für so wenig dauberkeit und den penetranten geruch
Cons:

sehr ekliger geruch in den räumlichkeiten, dreckige duschen, dreck auf dem boden

2026-02-25 • via Nuitee
C
Camila • couple • ar
9
Pros:

Buena relación calidad-precio! A solo 5 minutos caminando de la estación ADO

2026-02-24 • via Nuitee
I
Ivan • solo_traveller • it
6
Ideale per breve soggiorno
Pros:

Ideale per la posizione e un soggiorno di passaggio.
Struttura non molto curata ideale se si sta molto in giro e usata solo per dormire

2026-02-24 • via Nuitee
C
Christina • solo_traveller • es
2
Alt i alt ikke bra for helsa
Pros:

Beliggenhet og varmtvann

Cons:

Skittent, ikke lys ved dusj og speil på bad, ikke speil eller noe på rommet, veldig støyete AC og måtte ha på for var mugg og fukt der som gjorde meg dårlig, gikk ikke å låse dusjdør, ikke noe sted å henge fra seg der.

2026-02-22 • via Nuitee
R
rudra • solo_traveller • it
9
2026-02-09 • via Nuitee
G
Guillermo • solo_traveller • mx
6
Pros:

Ubicación

Cons:

No estaba limpio, no tenía bote de basura, no me contestaron llegaría una hora antes del check in , no me contestaron. Llegué nadie salió, llamé al teléfono no me contestaron.

2026-01-26 • via Nuitee
D
Daniel • solo_traveller • ca
10
Pros:

Was 👍

2026-01-25 • via Nuitee
I
ISAC • solo_traveller • mx
9
Casa Tortuga
Pros:

Ubicación está cerca de la terminal de autobuses y supermercados, además de cajeros bancarios.

2026-01-23 • via Nuitee
L
Luis Manuel • solo_traveller • mx
10
Pros:

La ubicación maravillosa

2026-01-22 • via Nuitee