HUISJES AAN DE AMSTEL - Your home away from home

Awful services. At first look it seemed like a nice place but once inside not anymore. Very dirty place, appliances unclean and hanging cables above the bed and a hole on the wall next to the bed. No tissue paper in the kitchen and nothing to dry your hands.They left a dirty and used sponge to clean the plates,no detergent for the dishwasher.
We rent it for 2 nights and on one of them there was a leaking from the ceiling coming from the top floor from the shower.The leaking started while we were having dinner and the water started leaking on top of the table and on our food. We had to jump from the table and start putting something for the water to pour in.One of the hosts came but was unable to do anything and just brought towels to put them on the floor and told us that they will see what they will do the next day. We were left in an unsafe place with leaking from the ceiling ,hanging cables above our bed and unable to take a shower or to eat at the table.My daughter was scared to sleep on the ground floor where the sofa bed was, because the leaking was next to it and she had to stay with us upstairs. Before leaving the second day we message the hosts explaining them that it was an awful night and they didn't answer for many hours until we reported it to booking.They responded to our message just after we reported them to booking and tried to offer us less that 25% of the price we paid for 2 nights ,in which one of them was unsafe for us to be there and made us go through an horrible experience while having dinner,unable to shower and not able to have breakfast anymore and to sleep 2 adults with an 11years old child on a bed upstairs where the cables were hanging .I'll add photos and it's a shame they don't allow me to add a video of the leaking as well.
Very unprofessional !

If there is some instructions of traffic, surroundings bars or restaurants, etc. it would be better.

Bij aankomst viel al op dat het tuinsetje volledig kapot was. Wij hadden huisje nummer 54 (met de bedstee) en deze was erg gevaarlijk. Geen brandmelders aanwezig, bed is onder het dak, te bereiken via een heel stijl trappetje. Geen vluchtroutes behalve de voordeur. Wc alleen aanwezig op de 1e verdieping. Lag een oud schuursponsje, er waren geen vaatwastabletten aanwezig, bank zat een grote vlek in en de handdoeken roken niet fris. Uiteindelijk besloten om na 1 nacht (van de 3) te vertrekken. We wisten dat we het geld niet terug zouden krijgen maar wilde annuleren zodat de eigenaar het huisje weer aan iemand anders kon verhuren. Eigenaar vroeg 598 euro aan annuleringskosten dus uiteindelijk de boeking laten staan.

1 Apartment quit cold. Poor heating/insulation
2 Very poor lightening or switcher located in not co fortable positions. Expecially entrace, bathroom and sleeping room.
3 Matress too old offers no support. When laying down, one sinks inside... very, very unconfortable.

Alleen jammer dat Booking niet de cashback heeft uitbetaald. Maar dat staat los van de accommodatie dit was perfect!

The strong smell of cleaning product. In pictures the accommodation looks better.

It was not clean.
The bed was uncomfortable.
Pillow covers weren’t washed and activated an allergic reaction.
The heaters weren’t working well.

Few too many stairs but was great fun

Vreselijk herrie makende ventilatie ontluchting die niet uit te schakelen was daardoor heel slecht geslapen

Peut-être ajouter une lampe à proximité, pour la personne qui dort dans le divan lit : obligé de se lever pour éteindre la lumière ... et un peu plus de vaisselle ... dont ciseaux