Arenas Hotel & Spa

Hotels
7.9 (19 reviews)
Calle, Las Vilcas B-1,Frente Piscina Olimpica , Tacna , pe

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Relaxing environment
Excellent staff attention
Clean facilities
Good quality amenities
Cons:
Distance from city center
Cleanliness concerns
Food quality issues

Categories

Cleanliness
7.43
Some complaints about cleanliness and maintenance, such as dirty pools.
Service
8.9
Staff received multiple compliments for their excellent service.
Location
7.94
The hotel is relaxing but noted to be distant from the city center.
Room Quality
7.39
Rooms lack warmth and comfort, as mentioned in the reviews.
Amenities
8.42
Positive remarks about the facilities like sauna and pool, despite some maintenance issues.
Value for Money
8.38
Generally perceived as good value, though some issues related to food quality.
Food and Beverage
6.43
Significant complaints about the breakfast quality and lack of variety.
Overall Experience
8.3
Overall a good experience despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:31

Property Description

City Views and Amenities
The 2-star Arenas Hotel & Spa in Tacna offers stunning city views from each room, providing a picturesque backdrop for your stay. Guests have access to a restaurant and bar, ensuring a delightful dining experience during their visit.

Comfort and Relaxation
Featuring a garden, terrace, and shared lounge, this hotel provides ample spaces for guests to unwind and socialize. The indoor pool offers a perfect spot to relax and rejuvenate after a day of exploring the city.

Convenience and Connectivity
With a 24-hour front desk, airport transfers, and free WiFi, Arenas Hotel & Spa prioritizes convenience for its guests. Each room is equipped with modern amenities like a flat-screen TV, ensuring a comfortable stay. Ready to experience comfort and convenience in Tacna? Book your stay at Arenas Hotel & Spa now.

Important information:

Please note that the Sauna, the jacuzzi, and the swimming pool are closed on Mondays.

Check-in and check-out hours:

Property Policies

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

Location

Guest Reviews

7.9
Based on 19 reviews
Cleanliness: 7.43
Service: 8.9
Location: 7.94
Room Quality: 7.39
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 6.43
Overall Experience: 8.3
M
Morelia couple cl
10
Es espectacular.
Pros:

En realidad todo...pero en especial. Debo destacar la habitación del alojamiento cumple las espectativas de un hotel 5 estrellas.

Cons:

Todo fue de mi gusto.

2026-01-30 via Nuitee
M
Moya couple cl
9
2026-01-21 via Nuitee
H
hileyn extended_group cl
10
Muy acogedor para un buen descanso
Pros:

Los masajes, piscinas saunas todo para un buen descanso

Cons:

Desayuno podría ser bufete sería de gran relieve

2026-01-19 via Nuitee
Y
Yerika family_with_children cl
10
Pros:

Personal muy atento y instalaciones limpias

2026-01-14 via Nuitee
L
Luis couple cl
7
Pros:

Las instalaciones, la atención.

Cons:

Muy ruidoso el sector, difícil descansar por el sector que está ubicado.

2026-01-10 via Nuitee
M
Meilyng couple cl
4
Falta más privacidad
Pros:

me gusto la atención bien cordial y servicial

Cons:

Las habitaciones, se escuchaba todo del otro lado, los ronquidos y hasta la película que estaban viendo, el desayuno tbn lo encontré pobre, quizás podrían cobrar un poco más pero dar un desayuno más variado. Las camas muy duras y el jacuzzi cuando lo quisimos usar, estaba muy sucio para la cantidad de gente que habia

2026-01-05 via Nuitee
G
Guimel couple cl
10
2025-12-08 via Nuitee
C
Catalina Cecilia family_with_children cl
8
2025-11-20 via Nuitee
G
gamboa family_with_children cl
10
Pros:

El lugar es muy relajante, perfecto para desconectarse.

Cons:

La distancia del centro de la ciudad.

2025-11-05 via Nuitee
R
romero couple cl
10
Relajante
Pros:

Muy amables y atentos. Todo limpio y cumple con las expectativas. Volvería a ir

Cons:

Podrían mejorar el desayuno, el café, la leche y el aire goteaba un poco. De resto, todo excelente

2025-11-02 via Nuitee
E
Eduardo family_with_children cl
10
Un fin de semana de relajación total
Pros:

Todo estuvo muy bien, la atención del personal es excelente

Cons:

Las almohadas son un poco incómodas

2025-11-02 via Nuitee
C
Cintia couple cl
9
Pros:

La atención del personal

2025-10-13 via Nuitee
M
Mery couple cl
10
Sugerencia
Pros:

Todas las instalaciones, piscina, sauna, yacusi, todo limpio y muy agradable.

Cons:

La ducha de los camarones no tenía Agua caliente y a modo de sugerencia el hidromasaje ( yacusi) debería ser con tiempo, para que las personas no se queden pegadas y todos puedan usar el yacusi.

2025-08-25 via Nuitee
R
Rocio family_with_children pe
6
Mejorar en la calidez de todo el diseño del hotel e
Pros:

Que tiene sauna

Cons:

Que los cuartos no tiene calidez

2025-08-09 via Nuitee
M
Magdiel family_with_children cl
10
2025-07-26 via Nuitee
P
paula couple cl
5
Cons:

Picina sucias, desayuno horrible cecina añeja, margarina, 1 yogurt con cereal.

2025-07-19 via Nuitee
S
Sergio Oyarce Flores extended_group cl
10
2025-07-14 via Nuitee
K
Katerine couple cl
10
Lugar muy acogedor
Pros:

Masajes y circuito de agua

2025-07-13 via Nuitee
D
Darrell family with young children us
3
If you're blind and deaf this is a comfortable place to sleep.
Pros:

Bed comfortable clean bathroom no bugs

Cons:

Only 1 outlet in bathroom no soap no shampoo 1 towel poor water pressure very noisy, windows don't close tightly wouldn't recommend

2024-03-09 via Nuitee
M
Marcos family with young children cl
9
Superb
Pros:

The facilities

Cons:

The Breakfast

2023-01-12 via Nuitee