El Encanto Garden Hotel

Hotels
8.7 (279 reviews)
Finca El Encanto, 100v al sur FEV Santa Cruz , Santa Cruz , ni

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Luggage storage
Tour desk
Massage services
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Cons:
Cleanliness issues in some rooms
Road access challenges

Categories

Cleanliness
7.76
Mixed reviews; room cleanliness was a concern early in the stay.
Service
9.23
Staff were consistently kind and helpful, with specific mentions of excellent service.
Location
9.27
Great location with beautiful views and a peaceful setting.
Room Quality
8.22
Basic room quality noted, with upgrades leading to better experiences.
Amenities
8.75
Adequate amenities with positive notes on available activities and equipment.
Value for Money
8.71
Good value for the amenities and services provided.
Food and Beverage
8.76
Breakfast and other meals received positive reviews, though variety could improve.
Overall Experience
8.93
Overall positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:10

Property Description

Charming Oasis in Santa Cruz

Serene Surroundings: Nestled in Santa Cruz, El Encanto Garden Hotel offers a tranquil escape with mountain and garden views from select rooms.

Culinary Delights: Indulge in delectable meals at the on-site restaurant, or explore local dining options just a short stroll away.

Convenient Amenities: With free WiFi, private parking, and a helpful tour desk, your stay at El Encanto Garden Hotel is sure to be seamless.

To experience the beauty of Santa Cruz with comfort and convenience, book your stay at El Encanto Garden Hotel today.

Important information:

Please in form the property if you plan to arrive after 7:00 pm.

Please note that due to the characteristics of the property, is not recommended for guest with limited mobility.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 279 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.93
C
Campos Jimenez • extended_group • cr
10
Pros:

La ubicación del hotel excelente, la habitación y la atención del personal excelente.

2026-05-05 • via Nuitee
M
Mario • couple • ni
6
Regular
Pros:

La amabilidad del personal

Cons:

Cobran porcentaje por pagar con tarjeta y eso es ilegal. Ni tienen TV en la habitación, no tienen generador eléctrico y Ometepe es un lugar donde hay apagones constantemente.

2026-05-04 • via Nuitee
L
Lars • solo_traveller • ch
8
2026-05-01 • via Nuitee
B
Brayan • solo_traveller • cr
8
Bueno relación calidad precio
Pros:

La tranquilidad del lugar

2026-04-29 • via Nuitee
B
Bayardo Jose • family_with_children • ca
10
2026-04-26 • via Nuitee
C
Charlotte • solo_traveller • au
8
Lucy was fantastic and so warm and welcoming. She offered great advice for my itinerary on the island, and a lifesaver w
Pros:

The location, views and staff were excellent :)))

Cons:

Beds in the triple comfort room were uncomfortable

2026-04-25 • via Nuitee
M
Marie-Pier • solo_traveller • ca
10
2026-04-23 • via Nuitee
B
brenda susana • solo_traveller • cl
6
2026-04-22 • via Nuitee
C
Clive • solo_traveller • th
8
Very pleasant quiet stay made extra special by the staff
Pros:

The staff and location

2026-04-20 • via Nuitee
S
Sophia • extended_group • ca
5
2026-04-14 • via Nuitee
G
Guy • couple • fr
8
Pros:

vue, accueil sympathique

Cons:

peut être améliorer les abords des chambres, jardin sec

2026-04-13 • via Nuitee
J
Jillian • solo_traveller • us
8
A beautiful stay in nature
Pros:

Set in a beautiful lush scenery, this is a great spot to wake up in the morning and watch the sun rise from the kitchen area. The staff helped me book different activities for my stay and helped arrange transportation to and from the island, which was super helpful. My room was basic yet comfortable.

Cons:

The road to the property is a bit treacherous and the stay is not in easy walking distance to any attractions. You will definitely need an atv or scooter to get around - I opted for an atv and that was great. It would be nice to have more things available for easy access, like a water refill station.

2026-04-12 • via Nuitee
L
Lugard • couple • nl
10
Super lief en behulpzaam personeel
Pros:

Het uitzicht

Cons:

Er was een spin maar dat hoort bij het milieu waar je zit

2026-04-06 • via Nuitee
D
Douglas • couple • cr
9
Pros:

Las vistas son espectaculares, el lugar, tal como lo dice su nombre, fue de encanto. Aparte, el personal fue muy amable.

Cons:

Quizás podrían cambiar la ubicación del aire acondicionado.

2026-04-04 • via Nuitee
J
Janne • couple • nl
7
Fijn verblijf met mooi uitzicht
Pros:

Hele mooie plek met uitzicht op de vulkanen, weg van de drukte en met een hobbelig pad bereikbaar. Scooter aan te raden:) Het uitzicht vanaf het restaurant was erg mooi. We hebben er een paar keer ontbeten en dat was goed. De eigenaren zijn super vriendelijk en maken het verblijf heel aangenaam. Het is kleinschalig en de kamers liggen aan elkaar/dicht bij elkaar waardoor je snel aanspraak hebt met andere gasten.

Cons:

Wij hadden een 2persoonskamer zonder airco (met ventilator). De kamer is redelijk vrij van insecten, maar een klamboe was wel fijn geweest. Tip is ook om een waslijn te faciliteren buiten. Zo kunnen de handdoeken/zwemkleding drogen.

2026-04-04 • via Nuitee
R
Rosely • couple • cr
9
Hospedaje muy básico
Pros:

El desayuno muy rico, tiene AC y la recepcionista muy amable

Cons:

No tiene TV, ni closet, ni espejo tamaño completo.

2026-04-02 • via Nuitee
E
Eylin • couple • cr
1
2026-03-31 • via Nuitee
S
Stan • couple • nl
8
Mooie plek
Pros:

Mooie locatie vriendelijk personeel en prachtig uitzicht op Concepcion

Cons:

Helaas deed de airconditioning het niet zo goed

2026-03-28 • via Nuitee
M
Marie-France • couple • ca
10
Un endroit à recommander!
Pros:

Très bel emplacement avec des restos et des activités proches.

Cons:

Rien

2026-03-27 • via Nuitee
D
Danique • couple • nl
9
Pros:

Mooie locatie, vriendelijk personeel. Wel aan te raden om een luxer huisje met airco te boeken gezien de warmte in Ometepe en omdat dit beter afgesloten huisjes zijn (tegen insecten)

Cons:

Ontbijt was niet zo speciaal, maar ook redelijk goedkoop!

2026-03-26 • via Nuitee