El Encanto Garden Hotel

Hotels
8.7 (248 reviews)
Finca El Encanto, 100v al sur FEV Santa Cruz , Santa Cruz , ni

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Luggage storage
Tour desk
Massage services
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Cons:
Cleanliness issues in some rooms
Road access challenges

Categories

Cleanliness
7.76
Mixed reviews; room cleanliness was a concern early in the stay.
Service
9.23
Staff were consistently kind and helpful, with specific mentions of excellent service.
Location
9.27
Great location with beautiful views and a peaceful setting.
Room Quality
8.22
Basic room quality noted, with upgrades leading to better experiences.
Amenities
8.75
Adequate amenities with positive notes on available activities and equipment.
Value for Money
8.71
Good value for the amenities and services provided.
Food and Beverage
8.76
Breakfast and other meals received positive reviews, though variety could improve.
Overall Experience
8.93
Overall positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:10

Property Description

Charming Oasis in Santa Cruz

Serene Surroundings: Nestled in Santa Cruz, El Encanto Garden Hotel offers a tranquil escape with mountain and garden views from select rooms.

Culinary Delights: Indulge in delectable meals at the on-site restaurant, or explore local dining options just a short stroll away.

Convenient Amenities: With free WiFi, private parking, and a helpful tour desk, your stay at El Encanto Garden Hotel is sure to be seamless.

To experience the beauty of Santa Cruz with comfort and convenience, book your stay at El Encanto Garden Hotel today.

Important information:

Please in form the property if you plan to arrive after 7:00 pm.

Please note that due to the characteristics of the property, is not recommended for guest with limited mobility.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 248 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.93
S
Stan • couple • nl
8
Mooie plek
Pros:

Mooie locatie vriendelijk personeel en prachtig uitzicht op Concepcion

Cons:

Helaas deed de airconditioning het niet zo goed

2026-03-28 • via Nuitee
M
Marie-France • couple • ca
10
Un endroit à recommander!
Pros:

Très bel emplacement avec des restos et des activités proches.

Cons:

Rien

2026-03-27 • via Nuitee
D
Danique • couple • nl
9
Pros:

Mooie locatie, vriendelijk personeel. Wel aan te raden om een luxer huisje met airco te boeken gezien de warmte in Ometepe en omdat dit beter afgesloten huisjes zijn (tegen insecten)

Cons:

Ontbijt was niet zo speciaal, maar ook redelijk goedkoop!

2026-03-26 • via Nuitee
A
Arianna • solo_traveller • it
9
Pace e quiete con vista spettacolare
Pros:

Immersa nel silenzio e con una vista spettacolare sul vulcano. Camera spaziosa e comoda, ottima pulizia.

Cons:

La strada per arrivare è un po’ ostica per circa 200metri, tuttavia se si ha dimestichezza col genere di strada sterrato si può fare con un filo di attenzione anche con un semplice motorino.

2026-03-24 • via Nuitee
L
Lisa • solo_traveller • us
9
Great views, quiet stay, nice staff
Pros:

Beautiful view of the volcano in the reception / dining area, convenient location to Ometepe Kite Center (which was the main reason I was there) as well as grocery store and other restaurants, very friendly and accommodating staff. I had a spider scare and they even helped me remove it.

Cons:

No fridge, so couldn’t store food. And the food there was a bit pricey for the quality (would recommend eating at other restaurants). No AC (while the fan was sufficient for when I was there, not sure about the hotter more humid months). A bit of a walk from the main road, and if you have a scooter or motorbike, the road in is very rocky and not well paved.

2026-03-23 • via Nuitee
J
Joeri • couple • nl
7
2026-03-23 • via Nuitee
C
Christina • couple • de
8
Pros:

Wir haben den Bungalow mit Ausblick auf den Vulkan genommen - wunderschön!!! Kostet etwas mehr als die Doppelzimmer, würden wir aber jedem empfehlen!
Die Lage ist perfekt um die Insel zu erkunden, wunderschöne Anlage mit vielen Vögeln und Schmetterlingen.

Cons:

Wir hatten viele Tiere im Zimmer unter anderem zwei Skorpione. Wir sind nicht ängstlich, deshalb war es kein Thema - für andere Gäste jedoch eventuell relevant.
Der Kaffee ist leider ungenießbar und das Personal spricht null Englisch. Für Gesamt-Nicaragua nicht ungewöhnlich; für Hotel Personal aber eher schon. Um mit dem Roller zur Unterkunft zu gelangen sollte man sehr erfahren sein! Wir haben es ohne Sturz geschafft, es ist aber anspruchsvoll!

2026-03-22 • via Nuitee
R
Ryan • extended_group • ca
8
Decent and affordable spot in a central location.
Pros:

Location was very central to the island, with easy motorbike access to multiple points of interest (beaches, waterfall, towns). Hammock outside each room was a nice touch.

Cons:

The driveway up to the hotel itself was a bit dicey (not a big deal, not uncommon for the island) and breakfasts were just ok (coffee was great though)

2026-03-22 • via Nuitee
C
Corinna • couple • de
10
Pros:

Die ruhige Lage mitten in einem wunderschönen Garten mit grandioser Aussicht auf den Vulkan. Super saubere Zimmer wir haben uns sofort sehr wohl gefühlt. Sehr nettes und aufmerksames Personal. Leckeres Frühstück! Wir würden auf jeden Fall wieder kommen!

2026-03-18 • via Nuitee
G
Gagné • couple • ca
10
2026-03-17 • via Nuitee
J
JD Hayes • couple • us
8
Recommended hotel, perfect location
Pros:

Location, quiet except the wonderful birds, breakfast and dinner options, value.

Cons:

No hot water, loss of power for a few hours.

2026-03-15 • via Nuitee
S
Stephan • solo_traveller • es
9
2026-03-13 • via Nuitee
C
Chris • solo_traveller • ca
10
A hidden Gem. Quiet, relaxing and offered all the personal touches of a small BNB. The staff were incredibly genuine a
Pros:

Location and staff were amazing,

2026-03-12 • via Nuitee
B
Barrantes • extended_group • cr
8
Hotel cómodo
Pros:

La atención es increíble y el paisaje increíble

Cons:

No hay agua caliente en todas las habitaciones y con una bebé fue muy duro bañarla

2026-03-11 • via Nuitee
C
Carlos • couple • ni
10
Pros:

Limpieza

2026-03-05 • via Nuitee
R
Romain • couple • fr
8
2026-03-04 • via Nuitee
L
LAURENT • solo_traveller • fr
8
Séjour au calme et à 3 mn à pieds de la plage.
Pros:

La chambre avec terrasse et vue sur le volcan.

Cons:

Peu de choix (continental) pour le petit déjeuner.

2026-03-03 • via Nuitee
C
Caleb • extended_group • gb
10
Pros:

Lucy was fantastic! Above and beyond service, made our stay very comfortable. Peaceful location in nature, aircon rooms and comfortable beds

2026-03-03 • via Nuitee
L
Linus • couple • de
10
Pros:

Super Hotel. Frühstück, Lage und Ausblick ist top. Die Mitarbeiter waren ebenfalls sehr freundlich.

2026-03-03 • via Nuitee
K
Karla • couple • us
10
2026-03-01 • via Nuitee