Royal Plaza Hotel Amsterdam

Hotels
6.1 (1565 reviews)
23 Nieuwendijk , Amsterdam , nl

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Uncomfortable room

Categories

Cleanliness
4.68
Multiple reviews indicated issues with cleanliness, dirty rooms, and hygiene.
Service
7.65
Staff is described as friendly and accommodating, but there was a serious incident reported.
Location
9.19
Location is frequently praised as excellent and central.
Room Quality
4.14
Rooms reported as uncomfortable with issues like bad beds and cold temperature.
Amenities
5.67
Limited amenities with issues like non-functional coffee machine and poor heating.
Value for Money
5.63
Generally perceived as not worth the price considering the maintenance and service issues.
Food and Beverage
5.18
No positive mentions; machine for coffee was broken.
Overall Experience
6.65
Guests had a mixed experience; strong location but multiple issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:40

Property Description

Luxurious Accommodation

Royal Plaza Hotel Amsterdam, located in the heart of Amsterdam, offers a comfortable stay with air-conditioned rooms and modern amenities. Each room features a private bathroom, TV, and a safety deposit box for your convenience.

Convenient Facilities

Enjoy free WiFi, room service, and a 24-hour front desk at this 3-star hotel. Unwind in the shared lounge or grab a drink at the on-site bar. The non-smoking property ensures a pleasant environment for all guests.

Explore Amsterdam

Experience the best of Amsterdam with popular attractions like Anne Frank House and Amsterdam Central Station just a stone's throw away. Rent a bike from the hotel and immerse yourself in the vibrant city life.

Book now for a memorable stay at Royal Plaza Hotel Amsterdam.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children are not allowed.
    People no matter the age stay for € 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.1
Based on 1565 reviews
Cleanliness: 4.68
Service: 7.65
Location: 9.19
Room Quality: 4.14
Amenities: 5.67
Value for Money: 5.63
Food and Beverage: 5.18
Overall Experience: 6.65
L
Loic • extended_group • fr
7
2026-07-10 • via Nuitee
M
Maria Camila • couple • co
8
2026-07-09 • via Nuitee
A
Antía • extended_group • es
5
2026-07-08 • via Nuitee
P
Pukuzirnis • family_with_children • lv
6
Pros:

Great location, right in the heart of the city and 5 min walk away from the main train station.

Cons:

Much less spacious than shown in the pictures. There was a sense of uncleanliness about the room and the hotel in general.

2026-07-06 • via Nuitee
A
Adela-Laura • solo_traveller • be
5
2026-07-05 • via Nuitee
Q
Quest31884596393 • Family • Bodo, Nordland, Northern Norway
2
Stop! Read this before booking!!!
Pros:

⚠️ STOP! PLEASE READ THIS BEFORE BOOKING ROYAL PLAZA HOTEL AMSTERDAM.

If you are considering booking this hotel, please read this review carefully before making your decision.

Our experience was extremely disappointing.

Within minutes of entering our first room we discovered serious hygiene issues, including visible contamination in the toilet. We immediately documented everything with photographs and video and returned to reception.

The hotel offered us another room.

Unfortunately, the second room also had significant cleanliness issues, including hair on the pillow, visible marks on the bedding and an overall standard that gave us no confidence the room had been properly cleaned.

We reported the issues immediately once again.

Despite giving the hotel the opportunity to resolve the problem, we were never provided with a clean and acceptable room. We therefore had no choice but to leave and book another hotel the very same day at our own expense.

Afterwards we contacted both the hotel and Booking.com.

Booking.com informed us in writing that they recognised the serious hygiene issues we experienced and agreed that a higher level of compensation was warranted. However, the hotel refused to offer any refund.

The hotel repeatedly referred to its non-refundable policy.

Based on our experience, this meant there was effectively no practical possibility of obtaining a refund, even though we reported serious hygiene issues immediately upon arrival, accepted a replacement room, never received a clean room, and had to find alternative accommodation at our own expense.

This review is not written because of a minor inconvenience.

It is written because hygiene is the absolute minimum every guest should be able to expect from any hotel.

We have extensive photographs and video recordings documenting the condition of both rooms.

We sincerely hope the hotel improves its cleaning standards.

Until then, we cannot recommend this hotel to anyone.

2026-07-03 • via Tripadvisor
C
Cristian • couple • es
4
Mala relación calidad precio
Pros:

Nada

Cons:

Húmedo, sin ventilación, olía a cigarro, atención bastante regular, parecía más un albergue con precios de una suite

2026-07-03 • via Nuitee
T
Tobie • couple • za
7
Very enjoyable
Pros:

Location good, room also good

Cons:

Kitchen not up to standard, coffee machine not working, shower is too slippery ( dangerous)

2026-07-03 • via Nuitee
Z
ZEYAD • solo_traveller • iq
10
Pros:

It is a very good place, the location is excellent, and the staff are of a very high standard.

2026-07-03 • via Nuitee
E
Edouard • solo_traveller • gb
1
Cons:

I had to walk over litters in the corridors to get to my room. I finally entered my room after checkin to find a half eaten burger on the bedside table, crisps on the floor and a very dirty bed.. I checked out 5 mins after checking in and neither Booking nor that hotel agreed to reimburse me whereas it was the most unhygienic hotel i have ever seen especially for 140£ for the night!

2026-07-01 • via Nuitee
C
Christopher • couple • au
1
2026-07-01 • via Nuitee
M
Mohammed • couple • sa
2
2026-06-28 • via Nuitee
K
Korolkovas • solo_traveller • lt
7
2026-06-27 • via Nuitee
C
Christina • extended_group • no
2
Anbefales ikke
Pros:

Veldig sentralt rett ved både togstasjonen og sentrum

Cons:

Veldig skittent rom

2026-06-26 • via Nuitee
J
Julieta • couple • uy
8
2026-06-25 • via Nuitee
M
Mats • solo_traveller • no
1
2026-06-22 • via Nuitee
D
Domenico • extended_group • it
4
Pros:

la distanza dalla stazione

Cons:

la grandezza delle stanze.
il letto non era matrimoniale ma una piazza e mezzo.
in stanza non si respirava aria di pulito

2026-06-21 • via Nuitee
N
Naomie • extended_group • ch
8
Wir hatten supper Ferien
Pros:

Supper Lage, nettes personal

Cons:

Kein minikühlschrank im Zimmer, sehr steile Treppen (kann gefährlich sein)

2026-06-21 • via Nuitee
J
Jörg • solo_traveller • de
5
Preisleistung stimmt nicht. REZEPTION WAR FREUNDLICH
Pros:

Lage

Cons:

Das Bett hatt eine Auflage die nicht gepasst hat und ist dauernd verrutscht. Vor dem Fenster war eine Wand und das. Zimmer war zu klein, es gab keinen Tisch oder ähnliches.

2026-06-20 • via Nuitee
S
Saman • couple • gb
5
2026-06-19 • via Nuitee