Garni Hotel Crystal Ice

Hotels
7.1 (60 reviews)
Dušana Popovića 22 , Niš , rs

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient parking
Cons:
Poor hygiene
Room maintenance issues

Categories

Cleanliness
4.85
Hygiene was described as terrible; the toilet smelled and there were dirty towels.
Service
8.85
Staff was friendly and responsive, though there were some issues with room assignments.
Location
8.85
Convenient location with parking available.
Room Quality
5.85
Rooms had issues with cleanliness and maintenance; appliances did not work properly.
Amenities
6.85
Amenities did not meet expectations; some rooms lacked basic functionality.
Value for Money
6.85
Given the issues with accommodations, value for money was perceived as low.
Food and Beverage
5.85
Breakfast had a poor selection.
Overall Experience
8.85
Overall experience was impacted by cleanliness, but some aspects were satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 19:10

Property Description

Modern Comfort and Convenience
Experience a stay at Garni Hotel Crystal Ice, where modern amenities meet comfort. Each air-conditioned, soundproof room is equipped with a flat-screen TV, free Wi-Fi, and a work desk. The private bathrooms feature complimentary toiletries and a hairdryer for your convenience.

Exceptional Services
Enjoy the convenience of a 24-hour front desk, laundry, and ironing services at Crystal Ice Garni Hotel. Let us take care of your needs while you explore nearby attractions like the Skull Tower of Niš and Čair Park, both just a short distance away.

Convenient Location
Situated just 700 meters from Niš city center, our hotel offers easy access to local landmarks and Niš International Airport, only 7 km away. With free private parking on site, your stay with us is made even more convenient.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.1
Based on 60 reviews
Cleanliness: 4.85
Service: 8.85
Location: 8.85
Room Quality: 5.85
Amenities: 6.85
Value for Money: 6.85
Food and Beverage: 5.85
Overall Experience: 8.85
A
Alen • couple • rs
1
Me radi!!!
Pros:

Nista

Cons:

Ne radi objekat

2026-01-24 • via Nuitee
A
Ana • extended_group • rs
5
2026-01-19 • via Nuitee
D
Djordje • family_with_children • se
7
2026-01-19 • via Nuitee
H
Hüseyin • solo_traveller • de
7
2026-01-19 • via Nuitee
S
Slagana • couple • mk
1
2025-11-15 • via Nuitee
D
David • extended_group • si
10
2025-10-20 • via Nuitee
ΑΛΛΑΝΤΙΚΑ - SAUSAGES • family_with_children • gr
8
2025-09-20 • via Nuitee
O
Oleg • family_with_children • bg
5
2025-09-16 • via Nuitee
Y
Yannick Bjorn Timothy • solo_traveller • nl
7
2025-09-14 • via Nuitee
P
Patrick • solo_traveller • ch
9
2025-09-10 • via Nuitee
I
Ivana • extended_group • rs
7
2025-09-10 • via Nuitee
V
Vuk • couple • rs
2
Cons:

Osoblje je bilo vrlo pogubljeno. Kada smo stigli, dobili smo ključ od sobe, u koju kada smo ušli smo zatekli kofer i torbu i lične stvari. Kada smo se požalili na recepciji, rekli su nam da ipak nemaju sobu sa bračnim krevetom (koju smo rezervisali), i da mogu da nam daju dvokrevernu sobu, nakon čega će nas sledeći dan prebaciti u pravu sobu. Dogovorili smo se da može, ali da dobijemo nazad deo iznosa koji smo platili, jer smo ipak prvo veče spavali u pogrešnoj sobi. Takodje kada smo ušli u prvu sobu, dobili smo pogrešan daljinski od klime. Lift nije radio. Vrata od WC-a nisu mogla da se zatvore. Na kraju, kada smo izlazili, tražili smo deo novca nazad, ali su oni negodovali. Govorili su da je kolega pogrešio i da nam ne mogu vratiti novac jer su već izdali fiskalni račun. Posle nekoliko minuta rasprave, ipak su prihvatili da nam vrate 1000 dinara.

U sobama ima malo utičnica koje su čudno rasporedjenj, u prvoj sobi sam morao da skidam TV sa zida da bih uključio frižider, a u drugoj sobi sam morao da pomeram krevet. U jednoj od soba, noćna lampa nije radila. Polica u kupatilu je bila polomljena i nakrivljena. Peškiri su bili flekavi.

2025-09-08 • via Nuitee
J
Jovana krmar • extended_group • rs
4
2025-09-08 • via Nuitee
M
Mak • couple • rs
2
2025-09-08 • via Nuitee
D
Davor • couple • rs
8
Pros:

Check-in was easy, staff is freindly, there is enough space for parking both inside and outside, rooms were good size, plenty of space.

Cons:

The hot water seems to be working on some kind of timer or something because it's not always available.

2025-09-07 • via Nuitee
Z
Zoran • couple • rs
10
2025-09-06 • via Nuitee
P
Predrag • couple • rs
1
Bolje da smo spavali u parku
Pros:

To što smo bili najkraće moguće. Ima parking.

Cons:

Higijena je užasna. U prvoj sobi toalet je zaudarao kao da je upotrebljen pre 10 sekundi. Tražili smo drugu sobu, a u njoj nas je u kupatilu dočekao prljav peškir prethodnog gosta. Buka u sobi pored je trajala do pola 4 ujutru.

2025-09-06 • via Nuitee
O
Old Horse • solo_traveller • se
10
Very good
2025-09-06 • via Nuitee
I
Ivana • extended_group • rs
10
2025-09-06 • via Nuitee
D
Daniel • couple • ro
5
2025-09-05 • via Nuitee