Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent staff
Outstanding food and spa facilities
Cons:
Slow service in certain areas
Issues with cleanliness reported in some feedback

Categories

Cleanliness
8.44
Reviews mention clean apartments and environments, though some service issues were noted.
Service
9.41
Most reviews praise the staff for being helpful and friendly.
Location
9.95
Location is favorably noted, with easy access to attractions.
Room Quality
9.4
Room quality is consistently praised as comfortable and upscale.
Amenities
9.93
Spa and pool facilities attract positive comments, contributing to a strong amenities score.
Value for Money
8.39
Some reviews suggest the hotel is overpriced despite high quality.
Food and Beverage
8.94
Food quality is highlighted as excellent, although there were some service-related complaints.
Overall Experience
9.91
The overall sentiment is very positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:16

Property Description

Luxurious Accommodation:
A Hoteli - Grand&Sky Hotel Tornik offers opulent rooms and suites with modern amenities, ensuring a comfortable stay for all guests. Some units even boast furnished balconies or terraces for a touch of elegance.

Spa & Wellness Retreat:
Indulge in ultimate relaxation at the hotel's rich spa & wellness facilities, including indoor swimming pools, saunas, massages, and more. Take a leisurely stroll in the expansive garden for a serene experience.

Scenic Dining Experience:
Enjoy a delicious buffet breakfast daily and savor meals at the on-site restaurant with a large terrace offering breathtaking mountain views. Room service is also available for added convenience.

Experience luxury, relaxation, and stunning views at A Hoteli - Grand&Sky Hotel Tornik. Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 2182 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.95
Room Quality: 9.4
Amenities: 9.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 9.91
Крыжановский Константин family_with_children rs
7
Pros:

All good except payments and administration

Cons:

Paid whole stay price during check-in in local currency. During check-out hotel administrator asked for additional pay for city tax, even though it was included into the booking and already paid. After that she asked for another additional payment because of local currency to euro exchange rate change during our stay (3 nights) - this is madness, because I ve already paid full sum and any exchange rate changes cannot affect the price, since the full sum is paid. I m wondering if she would offer a refund in case exchange rate change would be in my favor. Absolute madness 🤪

2026-04-17 via Nuitee
D
Dalibor family_with_children mk
9
2026-04-17 via Nuitee
M
MLADA5 solo_traveller ch
10
2026-04-16 via Nuitee
I
IOANA MARINELA couple ro
10
Pros:

Locatia,hotelul,macarea.

Cons:

Apa un pic cam rece in bazin.

2026-04-16 via Nuitee
T
Tamara family_with_children rs
4
2026-04-15 via Nuitee
B
Bojana family_with_children nl
10
Bigg thank you to the hotel especially Vladimir and Svetlana who made our little daughter quite happy with the attention
Pros:

It was very kids friendly from service in the restaurant and treatment of staff to having enough kids chairs, kids selection for dinner etc. They were quite fast to provide help or pick up any request and facilities are amazing

Cons:

The only thing we noticed that depending on the cook there was a slight difference in variety of meals and way they were spiced. Of course this might be to also provide variety but I recommend always going more neutral so spices can be added

2026-04-14 via Nuitee
B
borislav family_with_children bg
10
2026-04-14 via Nuitee
B
Boris couple me
10
Sve je bilo super
2026-04-14 via Nuitee
D
DMITRII extended_group rs
9
2026-04-13 via Nuitee
D
Darja solo_traveller rs
8
2026-04-13 via Nuitee
A
Ana family_with_children rs
10
2026-04-12 via Nuitee
V
vitanov couple mk
10
2026-04-12 via Nuitee
J
Jadranka family_with_children rs
10
Prijatno
Pros:

Prelepa terasa.. udobni kreveti u sobama. Jako ukusna hrana i predivno osoblje.

Cons:

Za naš ukus malo je hladnija voda u bazenu.
I takodje mislim da bi bilo potrebno malo uložiti u dečiju igraonicu.

2026-04-12 via Nuitee
K
Kostic couple me
5
2026-04-12 via Nuitee
S
Svetlana extended_group rs
10
Pros:

Prefect for a family vacation!

2026-04-12 via Nuitee
A
Ana solo_traveller me
8
Pros:

Osoblje

Cons:

Sto se placa na bazenu sladoledi i točena piva.I skupo je s obzirom da smo gosti hotela.U sobi 005 jako je neudoban krevet,kičmu svoju ne osjećam.

2026-04-12 via Nuitee
M
Milan family_with_children de
10
2026-04-10 via Nuitee
A
Aleksei extended_group rs
10
Pros:

Хорошое спа. Большой выбор на завтрак и ужин. Приветливый персонал

2026-04-09 via Nuitee
E
emilija couple rs
10
2026-04-09 via Nuitee
I
Iorga extended_group ro
7
Pros:

The room size was definitely one of the biggest advantages of our stay. It was very spacious and comfortable, which was especially appreciated when traveling as a family. However, one point worth mentioning is that there was no coffee machine available in the room, which is something we would normally expect from a property advertised as 5 stars.

The dinner and breakfast package included in our stay was a plus, with a good variety of options available. The food was enjoyable and there was enough choice for both adults and children. That said, while the selection was good, the overall dining experience still did not quite reach the standard one would expect from a 5-star hotel.

The spa area was average overall, it was acceptable, but it did not feel at the level one would expect from a property of this category.

Overall, the stay had a few strong points, particularly the generous room size and the meal package, but the hotel does not currently meet the standards expected from a 5-star property.

Cons:

One disappointing point was that the kids’ spa area was not open during our stay( we found out at the arrivel). This was particularly frustrating, as it was one of the reasons we chose the accommodation.

The playground also needs attention. It appears old and some parts are broken, which made it feel somewhat unsafe for children. For families, this is an important area that should be properly maintained.

In general, although the property is marketed as a 5-star hotel, it feels rather dated and old-fashioned. Unfortunately, the room also had a noticeable build-up of dust, which affected the overall impression of cleanliness.

Another downside was the cigarette smell present throughout the hallways and common areas. In addition, allowing smoking in the bar area located directly above the playground is, in our view, not appropriate, especially considering families with children using the space below

2026-04-08 via Nuitee