Hotel de Westertoren

Hotels
7.4 (1659 reviews)
Raadhuisstraat 35 , Amsterdam , nl

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Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Luggage storage
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Charming hotel
Warm and welcoming staff
Easy to explore location
Cons:
No elevator
Small rooms
Presence of insects
Poor handling of complaints

Categories

Cleanliness
4.9
Several reviews mentioned the presence of insects in the room and inadequate cleaning, leading to a lower score.
Service
8.4
Mixed comments about staff response, with some positive mentions of helpfulness but significant complaints about unprofessional handling.
Location
8.9
Values the good location that made it easy to explore the area.
Room Quality
5.9
Multiple remarks about small rooms and poor conditions lead to a moderate score.
Amenities
7.4
Limited positive comments about breakfast and no elevator impacts the overall score.
Value for Money
7.4
Some guests feel that the price does not reflect the quality and services provided.
Food and Beverage
7.9
Breakfast received mixed reviews; some enjoyed it while others found it average.
Overall Experience
8.4
Despite the mixed experiences, some enjoyment was expressed, contributing to a mildly positive overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:35

Property Description

Central Location near Dam Square and Amsterdam Central Station
Hotel de Westertoren offers a prime location just steps away from Dam Square and a short walk from Amsterdam Central Station.

Cozy Rooms for Groups with Complimentary Breakfast
Enjoy comfortable rooms for up to 6 people, each equipped with coffee/tea facilities, free Wi-Fi, and a private shower. Wake up to a delicious breakfast served in-room, featuring toast, jam, cheese, eggs, and yogurt.

Convenient Access to Attractions and Public Transportation
Explore the vibrant Red Light District just a 10-minute walk away. With the nearby tram stop Westermarkt, easily venture to various parts of Amsterdam.

Book now to experience a cozy stay in the heart of Amsterdam at Hotel de Westertoren!

Important information:

Please note that there is a cat present in the hotel.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 1659 reviews
Cleanliness: 4.9
Service: 8.4
Location: 8.9
Room Quality: 5.9
Amenities: 7.4
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.4
S
Sameen • family_with_children • de
7
2026-05-08 • via Nuitee
N
Navilla • couple • nl
1
This experience has been extremely terrible and disappointing. If it were possible to give a 0 rating, I absolutely woul
Pros:

This property is scammer

Cons:

Ignorant staff no communication at all

2026-05-07 • via Nuitee
A
Ava • extended_group • ie
7
2026-05-05 • via Nuitee
S
Sandrine • extended_group • fr
4
Aucun confort ne recommande pas
Pros:

Emplacement parfait

Cons:

Lit cassé
Ce n’est pas la bonne chambre qui avait été réservé au départ avec grande fenêtre qui devait donner sur le jardin.

2026-05-04 • via Nuitee
R
Robin • solo_traveller • ie
9
Pros:

Location

Cons:

Room was a bit small. Shower needs updating.

2026-05-02 • via Nuitee
D
Dariia • extended_group • it
9
Very clean, nice breakfast, polite and welcoming stuff, great location. Very nice stay, recommend!
2026-05-02 • via Nuitee
M
Mari • family_with_children • ee
6
2026-05-02 • via Nuitee
V
Violeta • extended_group • cy
8
2026-05-02 • via Nuitee
N
neri • extended_group • it
8
2026-05-01 • via Nuitee
S
Sis • family_with_children • nl
4
snel slapen en wegwezen
Pros:

de locatie

Cons:

bedden doorgezakt
toilet en douche en mini wastafel met vieze ouwe kraan
grote vraag bij veiligheid electriciteit en onhygiënische inrichting

2026-05-01 • via Nuitee
C
Cristina • solo_traveller • es
10
Pros:

Edificio antiguo que esrá muy bien situado, el personal de recepción son muy amables, intentan hacer tu estancia agradable y estaba limpio

2026-04-30 • via Nuitee
C
CristianoS • solo_traveller • it
6
King's day
Pros:

La posizione dal centro.
La disponibilità e la gentilezza del personale

Cons:

La stanza piccola , scomoda e ...il bagno .

2026-04-29 • via Nuitee
A
Anastasia • extended_group • gr
8
value for money, in the centre of the town
Pros:

The hotel was very centrally located, in a convenient area that made it easy to get around. The service was good, and having breakfast served in the room was a nice touch. The room was cleaned daily, which we appreciated.

Cons:

The only downside was that the towels had a musty smell.

2026-04-28 • via Nuitee
A
Andrea Siligardi • family_with_children • it
7
Soddisfaciente
Pros:

La posizione è vicina a Piazza Da e piuttosto vicina alla Stazione Centrale

Cons:

Il bagno è cieco e minuscolo

2026-04-28 • via Nuitee
A
Adrien • solo_traveller • fr
6
Hôtel parfaitement bien situé mais trop vétuste
Pros:

Emplacement au top !
Propre dans l’ensemble

Cons:

Équipements de la chambre vétustes
La télévision ne fonctionnait pas

2026-04-28 • via Nuitee
Y
Yuxiang • solo_traveller • gb
8
Great
Pros:

Great location, nice and kind staff, good breakfast

Cons:

The steep stairs (especially when you walk downstairs)

2026-04-26 • via Nuitee
N
Naidu • solo_traveller • de
9
2026-04-25 • via Nuitee
M
Mariarita • family_with_children • it
1
Cons:

Traumatico, già all'arrivo delle scale ripidissime che non vengono in alcun modo mostrate nelle foto. Pur avendo sbagliato nella prenotazione a selezionare una camera con servizi igienici in comune, la camera che ci è stata assegnata era decisamente diversa da quella mostrata, le lenzuola probabilmente neanche cambiate, la doccia attaccata praticamente al letto e il bagno sembrava più uno sgabuzzino. Mi dispiace solo per la signora alla reception, molto cordiale. Però abbiamo cambiato hotel senza pensarci due volte, a meno che non si prendano camere più costose assolutamente non consigliato.

2026-04-24 • via Nuitee
L
Luca • solo_traveller • it
10
2026-04-24 • via Nuitee
• family_with_children • it
9
Pros:

Posizione vicino al centro . Camera pulita e proprietario disponibile

2026-04-24 • via Nuitee