Hotel de Westertoren

Hotels
7.4 (1735 reviews)
Raadhuisstraat 35 , Amsterdam , NL

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Breakfast in the room
Daily housekeeping
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Charming hotel
Warm and welcoming staff
Easy to explore location
Cons:
No elevator
Small rooms
Presence of insects
Poor handling of complaints

Categories

Cleanliness
4.9
Several reviews mentioned the presence of insects in the room and inadequate cleaning, leading to a lower score.
Service
8.4
Mixed comments about staff response, with some positive mentions of helpfulness but significant complaints about unprofessional handling.
Location
8.9
Values the good location that made it easy to explore the area.
Room Quality
5.9
Multiple remarks about small rooms and poor conditions lead to a moderate score.
Amenities
7.4
Limited positive comments about breakfast and no elevator impacts the overall score.
Value for Money
7.4
Some guests feel that the price does not reflect the quality and services provided.
Food and Beverage
7.9
Breakfast received mixed reviews; some enjoyed it while others found it average.
Overall Experience
8.4
Despite the mixed experiences, some enjoyment was expressed, contributing to a mildly positive overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:35

Property Description

Central Location near Dam Square and Amsterdam Central Station
Hotel de Westertoren offers a prime location just steps away from Dam Square and a short walk from Amsterdam Central Station.

Cozy Rooms for Groups with Complimentary Breakfast
Enjoy comfortable rooms for up to 6 people, each equipped with coffee/tea facilities, free Wi-Fi, and a private shower. Wake up to a delicious breakfast served in-room, featuring toast, jam, cheese, eggs, and yogurt.

Convenient Access to Attractions and Public Transportation
Explore the vibrant Red Light District just a 10-minute walk away. With the nearby tram stop Westermarkt, easily venture to various parts of Amsterdam.

Book now to experience a cozy stay in the heart of Amsterdam at Hotel de Westertoren!

Important information:

Please note that there is a cat present in the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 1735 reviews
Cleanliness: 4.9
Service: 8.4
Location: 8.9
Room Quality: 5.9
Amenities: 7.4
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.4
A
Andrea • family_with_children • it
9
Pros:

La posizione veramente top! Il signore all'ingresso è molto disponibile e la possibilità di lasciare i bagagli al check out. Camera quadrupla distinta, ma per un gruppo di 4 amici che si adattano è perfetta! Anche la semplice colazione molto apprezzata. Attenzione solo alla scalinata iniziale se si ha un valigione è problematica, ma tutta Amsterdam è cosi. Rapporto qualità prezzo top

2026-11-07 • via Nuitee
I
Ines • extended_group • be
7
Pros:

Déjeuner offert

2026-11-07 • via Nuitee
S
Sara • extended_group • fr
8
Excellent accueil du réceptionniste qui s’est assuré que tout se passe au mieux pour nous à l’hôtel
Pros:

Hôtel est très bien situé. Le monsieur à la réception l’hôtel nous a très bien accueilli, il a été exceptionnel tout le long du séjour, au petit soin pour nous a s’assurer que l’on passe le meilleur séjour possible !

Cons:

L’isolation sonore n’était pas la meilleure et nous entendions pas mal les gens à l’extérieur de notre chambre lorsqu’ils rentraient et parlaient la nuit

2026-11-07 • via Nuitee
R
Rudi • couple • be
9
2026-11-07 • via Nuitee
U
Ude • family_with_children • at
3
Pros:

Die Lage ist sehr gut

Cons:

Als erstes gehts mal ca 40- 44 Stugen steil und eng bergauf bevor man zu einem kleinen Raum kommt der quasi die Rezeption darstellen soll.

Das Personal ist sehr freundlich.

Dann gings nochmal 2 Stockwerke extrem steil weiter ins Zimmer. Wir hatten ein Doppelbett mit Badezimmer im Zimmer gebucht
Das ganze Zimmer inklusive Bad ist ca 11 qm gross. Es ist sehr beengt.

Handtücher wurden jeden tag frisch gebracht.
Frühstück kommt aufs Zimmer da es keinen Platz für einen frühstücksraum gibt

2026-11-06 • via Nuitee
O
Ovidiu I • solo_traveller • ro
9
Pros:

Amabilitatea personalului, curățenie, situarea în zona centrală.

Cons:

Scara de acces e un pic dificil de urcat și mai ales de coborât.

2026-11-01 • via Nuitee
A
Ales • family_with_children • si
7
Cons:

Slbe postelje

2026-11-01 • via Nuitee
S
Sandra • couple • br
10
MARAVILHOSA
Pros:

O atendimento é excelente, café da manhã todos os dias! Houve um pequeno inconveniente na chegada pois não há elevadores no hotel, mas o funcionamento foi SUPER ATENCIOSO e nós atendeu de maneira EXCELENTE

Cons:

APENAS MUITAS ESCADAS

2026-10-30 • via Nuitee
Y
YVES • family_with_children • fr
7
Un hôtel basique au centre d'Amsterdam
Pros:

Un très bon emplacement proche du Dam.
Personnel agréable

Cons:

La photo est trompeuse .l'hôtel n’est en réalité qu’une porte parmi d’autres dans toute la façade photographiée. En réalité l'immeuble recèle plusieurs PETITS hôtels.
54 marches TRÈS raides pour accéder à l'étage de notre chambre. Mauvais genoux s'abstenir !

2026-10-29 • via Nuitee
C
Christopher • family_with_children • gb
5
If you just want a bed in an excellent location and can cope with many steep stairs…..
Pros:

The location was great - between Dam square and the Anne Frank house.

Cons:

It is unavoidable, given the location but the stairs with no lift would be really difficult for people who are not fit or had heavy luggage. There is no breakfast room. Yhe continental breakfast served on a tray to our room at 8:30am was wasteful as there was no choice so some things were not eaten. We had to change rooms after the first night as they had overbooked which was annoying.

2026-10-29 • via Nuitee
J
Josué • extended_group • fr
7
Très bon emplacement pour le weekend
Pros:

Un emplacement excellent, situé à 10-15 minutes à pied de la gare d'Amsterdam Central et de la plupart des activités touristiques. Le personnel est très sympathique et à l'écoute. Petit déjeuner apporté en chambre. Pratique pour visiter la ville 2-3 jours entre amis.

Cons:

Escaliers raids sans ascenseur. Peu d'isolation phonique dans les chambres donc on entend beaucoup les bruits des voisins. Salle de bain très petite mais fonctionnelle. La taille des lits simples est un peu petit donc attention si vous êtes de grande taille.

2026-10-28 • via Nuitee
D
Daniel Zenteno Jimenez • family_with_children • bo
7
2026-10-27 • via Nuitee
T
Takla • family_with_children • eg
7
Pros:

The location

Cons:

The stairs are very uncomfortable

2026-10-26 • via Nuitee
G
Glauco • extended_group • it
8
Spettacolare!
Pros:

Posizione spettacolare: Ottima, abbiamo raggiunto tutto a piedi!
Colazione invece da rivedere, ma noi italiani siamo abituati bene.
Letto nella norma, considerato il budget non potevo aspettarmi una reggia, ma era più che normale il letto!

Cons:

La colazione sicuramente!

2026-10-26 • via Nuitee
A
Anas Almajedi • extended_group • aw
10
2026-10-26 • via Nuitee
B
Bogdan • couple • si
7
2026-10-22 • via Nuitee
N
Norbert • solo_traveller • hu
10
2026-10-22 • via Nuitee
I
Inge • family_with_children • nl
8
Basic maar netjes en goede locatie
Pros:

De locatie was perfect en er waren nauwelijks omgevingsgeluiden. Heerlijk rustig. Behalve de Westertoren die je goed hoort maar dat vond ik juist sfeervol.

Cons:

Het ontbijt mocht van mij iets uitgebreider. Bv een extra kuipje boter en wat honing voor in de yoghurt en iets meer beleg. Maar de basis van het ontbijt was prima!

2026-10-21 • via Nuitee
P
PRODROMOS • couple • gr
8
2026-10-21 • via Nuitee
K
Kevin • family_with_children • de
7
2026-10-21 • via Nuitee