99 The Heritage Hotel

Hotels
9.2 (1300 reviews)
2 Samlan Rd, Tambon Sriphum, Muang , Chiang Mai , th

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional service
Great breakfast options
Wonderful location
Cons:
Room size issues
Noise problems in certain areas

Categories

Cleanliness
9.34
Cleanliness mentioned as excellent, with specific praises for cleanliness in various reviews.
Service
9.81
Service is highly praised across multiple reviews as exceptional and accommodating.
Location
9.35
Location is frequently mentioned as perfect and well-preserved, adding to the hotel’s charm.
Room Quality
8.5
Some comments indicate room sizes are small and poorly designed; however, still considered good overall.
Amenities
8.83
Amenities are mentioned positively, particularly the breakfast and included services.
Value for Money
8.89
Good value is mentioned, particularly regarding included extras.
Food and Beverage
9.34
Food quality, especially breakfast, is praised extensively across several reviews.
Overall Experience
9.51
Overall experience is highlighted as extraordinary with many positive comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:06

Property Description

Luxurious Accommodations
Experience the comfort of air-conditioned rooms with free WiFi and modern amenities at 99 The Heritage Hotel-SHA Extra Plus Certified. Relax in style with a flat-screen TV, private bathroom, and city views from select rooms.

Relaxation and Leisure
Unwind by the outdoor swimming pool, explore the city with complimentary bikes, or savor Thai cuisine at the on-site restaurant. Enjoy a cocktail at the snack bar or take a leisurely stroll in the lush garden.

Convenience and Service
Benefit from free private parking, a 24-hour front desk, and a business centre for all your needs. Whether it's for business or leisure, our attentive staff and prime location near top attractions make your stay memorable.

Book now for an unforgettable stay at 99 The Heritage Hotel-SHA Extra Plus Certified in Chiang Mai.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for THB 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1300 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 8.5
Amenities: 8.83
Value for Money: 8.89
Food and Beverage: 9.34
Overall Experience: 9.51
C
Chye Huat • couple • au
9
Lovely cosy hotel, excellent 5-star service
Pros:

Cosy, small heritage hotel. Lovely flowers in the lobby and miniature gardens at the entrance.
Good location, walking distance to eateries both local and Western food.
Staff were excellent.
They offer free coffee, ice cream, cold drinks and snacks in the lobby area.
If you stay 3 nights or more, you'll get a free lunch and a free afternoon tea.

Cons:

Please note that being a heritage hotel, there is no lift to the upper floor so if you have mobility issues, be sure to request a room on the ground floor

2026-06-20 • via Nuitee
G
Gerard • couple • sg
9
Very pleasant stay in a quaint, homely atmosphere. Enjoyed our stay and the food served too
Pros:

Th staff were excellent - responsive, helpful, polite and friendly!

Cons:

The aircon in our room was difficult to control and kept blowing into our faces when we slept. The bathing cubicle kept leaking water when we showered onto the toilet floor and made it slippery.

2026-06-19 • via Nuitee
P
Prerna • family_with_children • us
9
Beautiful hotel in the heart of old town!
Pros:

Loved the Lanna style architecture and the decor in the front lobby including the garden area indoors and little balconies and all common areas

Cons:

Bathrooms looked a bit dated and we would have liked more lights in the room. Felt a bit dark / gloomy

2026-06-14 • via Nuitee
C
Chia Heng • solo_traveller • tw
10
超乎預期的理想旅館
Pros:

早餐豐盛，服務貼心極佳，位置便利。

2026-06-12 • via Nuitee
F
Frances • solo_traveller • us
10
One of the best hotels I’ve stayed in.
Pros:

The hotel was beautiful! The rooms were comfortable. The staff was really warm and helpful.

Cons:

Nothing.

2026-06-12 • via Nuitee
P
Patryk • couple • gb
8
A nice hotel in a good location
Pros:

Lovely hotel, with character, in the heart of the old city.

Cons:

Perhaps a little aged. The photos in the add looked like the hotel was a little better up kept

2026-06-12 • via Nuitee
M
magali • family_with_children • fr
8
2026-06-12 • via Nuitee
Z
Zvi • solo_traveller • il
9
2026-06-11 • via Nuitee
D
Denise • couple • cn
7
Nice hotel, but not the best value for money
Pros:

Very nice property in a great location ! The rooms are comfy and the staff especially the lady name Fon, very accommodating and kind ! They give quite a bit of amenities like free tea time! And had a decent breakfast!

Cons:

Well, I find that the price for this hotel is a little too high for what it is ! And what I really disliked about this hotel is the random fake flower explosions everywhere !!! They look very out of place, the hotel on the whole is designed with some sophistication! The crazy fake flowers looked like someone came in after and had a fever dream of madness !!! They just make zero sense ! Especially the horrible cheap glass chandelier and the faux antique streetlights ! Just my two cents !!!! Should have left the place well enough alone!!!

2026-06-09 • via Nuitee
J
Jordan • couple • gb
9
2026-06-09 • via Nuitee
J
Jost • couple • ch
9
Beautiful location and very friendly staff
2026-06-07 • via Nuitee
N
nenad • couple • fr
8
Great stay, wonderful location
Pros:

Fantastic staff
Great location
Beautiful lobby area and hotel style

Cons:

No shower only a bathtub

2026-06-07 • via Nuitee
L
Lina • family_with_children • om
9
A beautiful and comfortable boutique hotel with outstanding staff, though the breakfast variety could be improved.
Pros:

My husband and I absolutely loved the hotel’s aesthetic, design, and overall ambiance. The property is beautifully designed and has a charming, relaxing atmosphere. The staff were exceptionally friendly and welcoming throughout our stay, and the hotel was spotless and very well maintained. Overall, it was a comfortable and enjoyable experience.

Cons:

The only downside was the breakfast selection. The options were quite limited and mainly catered to Asian tastes. As a result, I found myself having the French toast every morning during my three-night stay. A wider variety of international breakfast options would have enhanced the experience.

2026-06-06 • via Nuitee
N
Nunnapas • couple • th
9
Comfortable and convenient. Worth the money
Pros:

Location

Cons:

Too many mosquitoes at night time outside the room

2026-06-04 • via Nuitee
J
Jessie • solo_traveller • be
10
Fantastische service
Pros:

Een mooi hotel en midden in de stad. Heerlijk bed. En bovenal fantastische service! Imm heeft ons geweldig geholpen bij een probleem met onze bagage. Dankjewel.

Cons:

Niets

2026-06-03 • via Nuitee
C
Chen • couple • au
9
I love this culture
Pros:

Style is really special

2026-06-02 • via Nuitee
J
John • couple • nz
10
Pros:

The staff were very helpful and knowledgeable, there was an air of generosity in the hotel with guests being able to help themselves to a range of snacks and a number of free activities including a tour of some temples with a knowledgeable guide and a cooking lesson. Nothing seemed a problem and our week there was very enjoyable.

Cons:

The only issue for us as elderly guests was the very slippery steps into the pool.. it did not stop us from enjoying swimming in it.

2026-06-01 • via Nuitee
M
Maheswaran • extended_group • my
9
We were pleasantly surprised by the reception and wonderful staff. They were very helpful.
Pros:

Awesome and very friendly staff. The breakfast was exceptional.

Cons:

The chairs in the room needs an upgrade. Uncomfortable.

2026-06-01 • via Nuitee
S
Sheridan • couple • au
10
The setting is absolutely beautiful, from the foyer and dining area, the gorgous pond and plants. A beautiful calming at
Pros:

The hotel is beautiful! The decor lovely, old world charm. Like a little oasis away from the busy city. Staff very friendly and helpful

2026-05-30 • via Nuitee
J
Julie • couple • au
10
I highly recommend this hotel for comfort, service and all round care from staff. The cooking class on site was fun, bre
Pros:

Excellent staff, excellent location and exceptional service.

2026-05-28 • via Nuitee