99 The Heritage Hotel

Hotels
9.2 (1314 reviews)
2 Samlan Rd, Tambon Sriphum, Muang , Chiang Mai , th

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional service
Great breakfast options
Wonderful location
Cons:
Room size issues
Noise problems in certain areas

Categories

Cleanliness
9.34
Cleanliness mentioned as excellent, with specific praises for cleanliness in various reviews.
Service
9.81
Service is highly praised across multiple reviews as exceptional and accommodating.
Location
9.35
Location is frequently mentioned as perfect and well-preserved, adding to the hotel’s charm.
Room Quality
8.5
Some comments indicate room sizes are small and poorly designed; however, still considered good overall.
Amenities
8.83
Amenities are mentioned positively, particularly the breakfast and included services.
Value for Money
8.89
Good value is mentioned, particularly regarding included extras.
Food and Beverage
9.34
Food quality, especially breakfast, is praised extensively across several reviews.
Overall Experience
9.51
Overall experience is highlighted as extraordinary with many positive comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:06

Property Description

Luxurious Accommodations
Experience the comfort of air-conditioned rooms with free WiFi and modern amenities at 99 The Heritage Hotel-SHA Extra Plus Certified. Relax in style with a flat-screen TV, private bathroom, and city views from select rooms.

Relaxation and Leisure
Unwind by the outdoor swimming pool, explore the city with complimentary bikes, or savor Thai cuisine at the on-site restaurant. Enjoy a cocktail at the snack bar or take a leisurely stroll in the lush garden.

Convenience and Service
Benefit from free private parking, a 24-hour front desk, and a business centre for all your needs. Whether it's for business or leisure, our attentive staff and prime location near top attractions make your stay memorable.

Book now for an unforgettable stay at 99 The Heritage Hotel-SHA Extra Plus Certified in Chiang Mai.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for THB 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1314 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 8.5
Amenities: 8.83
Value for Money: 8.89
Food and Beverage: 9.34
Overall Experience: 9.51
M
Michele • couple • au
10
Charming hotel with wonderful staff
Pros:

Lovely charming hotel in a great location with incredibly friendly and helpful staff. There is bonus complimentary ice cream, water and crackers in the lobby, and the breakfast is plentiful and lovely. Would definitely recommend!

Cons:

They have redecorated the common areas (since the website photos) with garish plastics flowers, foil butterflies and sparkly beads that I think detract from the elegant architecture. Please take them down to reveal the building! A simple real Thai orchid would be enough.

2026-07-16 • via Nuitee
T
Thio • couple • sg
8
2026-07-15 • via Nuitee
S
Sabrina • family_with_children • ch
9
Pros:

Le charme, l’emplacement, la gentillesse du personnel, les attentions gratuites tout au long de la journée

Cons:

Rien

2026-07-15 • via Nuitee
S
sabrin • solo_traveller • il
10
2026-07-10 • via Nuitee
A
Alice • solo_traveller • tw
9
非常棒
Pros:

早餐相當豐富還有下午茶以及小點，且超美，價錢也很值得

Cons:

頗有歷史所以不算大，但也很夠用了，浴室若能增加些吊掛設施會更方便

2026-07-09 • via Nuitee
A
Andrew • solo_traveller • au
9
Excellent stay, great location.
Pros:

Very hospitable staff. Super friendly

2026-07-07 • via Nuitee
B
brian • extended_group • gb
9
Good stay
Pros:

Good

Cons:

Nothing

2026-07-03 • via Nuitee
E
Erez • solo_traveller • il
10
Pros:

השירות בלובי היה מצוין נחמד ואדיב

Cons:

הכל היה בסדר גמור

2026-07-03 • via Nuitee
H
Hossain • family_with_children • bd
10
2026-06-30 • via Nuitee
E
Edson • family_with_children • mx
10
An exceptional stay in Chiang Mai
Pros:

I had an amazing experience at 99 The Heritage Hotel. From the moment I arrived, every member of the staff was incredibly kind, welcoming, and genuinely attentive. Their hospitality made me feel at home throughout my entire stay.

The room was absolutely beautiful, spotless, and thoughtfully designed with great attention to detail. The bed was one of the most comfortable I’ve ever slept in—perfect for relaxing after a day exploring the city.

The location is excellent, right in the heart of the Old City, making it easy to walk to many of Chiang Mai’s main temples, cafés, and restaurants.

The hotel’s facilities are also fantastic, very well maintained, and everything feels elegant yet cozy. Every detail reflects the care the team puts into creating a memorable experience.

I would definitely stay here again and highly recommend it to anyone visiting Chiang Mai. Thank you to the entire team for making my stay so special!

Cons:

N.A.

2026-06-29 • via Nuitee
N
Nir • solo_traveller • il
10
Pros:

מלון יפה מאוד ,סגנון קולוניאלי

2026-06-25 • via Nuitee
F
FAYSULE • couple • co
10
2026-06-24 • via Nuitee
D
Deanna Keziah Briones • couple • ph
10
Beautiful Hotel at the Heart of Chiang Mai
Pros:

Beautiful and clean property. You are spoiled by the so many things they offer. Breakfast was top quality I hope it never changes when we plan to come back. Room was big and high ceiling. The bathroom was clean and spacious

Cons:

Nothing

2026-06-22 • via Nuitee
L
Laura • couple • de
10
Superb stay
Pros:

Our stay in 99 Heritage was superb. From the kind stuff, always receiving us with a huge smile, to the location in the old city, surrounded by temples. The facilities are great, very comfortable, great decoration which made our stay more magical. I definitely recommend it and would go back

2026-06-21 • via Nuitee
C
Chye Huat • couple • au
9
Lovely cosy hotel, excellent 5-star service
Pros:

Cosy, small heritage hotel. Lovely flowers in the lobby and miniature gardens at the entrance.
Good location, walking distance to eateries both local and Western food.
Staff were excellent.
They offer free coffee, ice cream, cold drinks and snacks in the lobby area.
If you stay 3 nights or more, you'll get a free lunch and a free afternoon tea.

Cons:

Please note that being a heritage hotel, there is no lift to the upper floor so if you have mobility issues, be sure to request a room on the ground floor

2026-06-20 • via Nuitee
G
Gerard • couple • sg
9
Very pleasant stay in a quaint, homely atmosphere. Enjoyed our stay and the food served too
Pros:

Th staff were excellent - responsive, helpful, polite and friendly!

Cons:

The aircon in our room was difficult to control and kept blowing into our faces when we slept. The bathing cubicle kept leaking water when we showered onto the toilet floor and made it slippery.

2026-06-19 • via Nuitee
P
Prerna • family_with_children • us
9
Beautiful hotel in the heart of old town!
Pros:

Loved the Lanna style architecture and the decor in the front lobby including the garden area indoors and little balconies and all common areas

Cons:

Bathrooms looked a bit dated and we would have liked more lights in the room. Felt a bit dark / gloomy

2026-06-14 • via Nuitee
M
magali • family_with_children • fr
8
2026-06-12 • via Nuitee
C
Chia Heng • solo_traveller • tw
10
超乎預期的理想旅館
Pros:

早餐豐盛，服務貼心極佳，位置便利。

2026-06-12 • via Nuitee
F
Frances • solo_traveller • us
10
One of the best hotels I’ve stayed in.
Pros:

The hotel was beautiful! The rooms were comfortable. The staff was really warm and helpful.

Cons:

Nothing.

2026-06-12 • via Nuitee