Moonlight Hotel

Hotels
7.4 (1619 reviews)
No. 128, Dongmen Street , Hsinchu City , TW

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Excellent breakfast
Cons:
Cleanliness issues
Room size complaints
Noise disturbances

Categories

Cleanliness
6.29
Multiple mentions of dust and smoke, along with some complaints about cleanliness.
Service
8.26
Generally positive comments regarding staff friendliness and assistance.
Location
8.3
Repeated praise for the hotel's convenient location near transportation and local attractions.
Room Quality
6.75
Some positive remarks about comfort, but complaints about size and cleanliness.
Amenities
7.28
Compliments to amenities like massage chairs, but some issues with room features.
Value for Money
6.74
Mixed sentiment; some feel it's worth the price given location but others have raised concerns.
Food and Beverage
8.79
Highly positive feedback on breakfast quality and variety.
Overall Experience
6.76
General satisfaction noted, but significant criticism exists warranting a lower score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:34

Property Description

Convenient Location
Moonlight Hotel, located in Hsinchu City, is just minutes away from popular attractions like Hsinchu East Gate and Hsinchu Du Cheng Huang Temple. With easy access to the train and bus stations, as well as major transportation hubs, exploring the city is a breeze.

Comfortable Accommodation
Each air-conditioned room at Moonlight Hotel comes with a window, free Wi-Fi, TV, refrigerator, and electric kettle. Guests can enjoy complimentary coffee and tea, and unwind in the private bathroom with a bathtub and shower.

Modern Amenities
In addition to the cozy rooms, the hotel offers convenient facilities such as a self-laundry machine and a business centre. Whether you're here for business or leisure, Moonlight Hotel has everything you need for a pleasant stay.

Book your stay at Moonlight Hotel now for a memorable experience in Hsinchu City.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 1619 reviews
Cleanliness: 6.29
Service: 8.26
Location: 8.3
Room Quality: 6.75
Amenities: 7.28
Value for Money: 6.74
Food and Beverage: 8.79
Overall Experience: 6.76
I
Imee • couple • tw
7
Nice place to stay
Pros:

The place is neat, location is very accessible and the breakfast is good

Cons:

The guest next door slams the door

2026-10-21 • via Nuitee
士賢 • solo_traveller • tw
7
Pros:

設備比較老舊，但乾淨整潔，整體感覺不錯

2026-10-21 • via Nuitee
G
Gaspard • solo_traveller • fr
8
Pros:

Chambre spacieuse, confortable. Extrêmement bien placé, proche de la gare et du très agréable canal d'Hsinchu. Bon petit-déjeuner à l'asiatique, sûrement pris d'assaut le matin car il ne restait pas moules choix à 8h30 (mais assez pour se sustenter).

Cons:

Ma chambre était assez sombre, car au deuxième avec des fenêtres donnant directement sur les murs de l'immeuble d'en face.

2026-10-21 • via Nuitee
許 • couple • tw
10
2026-10-20 • via Nuitee
G
Glen Shi • solo_traveller • tw
8
Pros:

飯店後面就是東門市場.出門左側轉角新竹文昌雞飯.右側隔幾間.有名的小卷大腸麵線.右側路線走到底可到新竹城隍廟.附近有柒伍燒肉.三味鹽酥雞.木瓜牛奶.炭烤魷魚花枝.豆花冰店.也有小七.吃喝很OK.

Cons:

地毯要吸過.有他人長髮遺留.其他都好.

2026-10-19 • via Nuitee
政峰 • couple • tw
10
已經是去新竹時固定的落腳處了
Pros:

像家一樣

Cons:

無

2026-10-18 • via Nuitee
世昌 • couple • tw
9
2026-10-17 • via Nuitee
H
Henry • solo_traveller • tw
2
2026-10-16 • via Nuitee
子嬅 • solo_traveller • tw
6
2026-10-16 • via Nuitee
楹翔 • solo_traveller • tw
10
2026-10-15 • via Nuitee
A
AN-BANG • solo_traveller • tw
3
不佳
Pros:

離新竹車站近

Cons:

地毯有尖銳物品沒清乾淨
小孩腳被刺傷好幾次

2026-10-14 • via Nuitee
詩瑩 • solo_traveller • tw
10
Pros:

很多置物的空間，椅子也很好坐，熱水也很足，洗手台、鏡子很大可以放保養品、化妝也很方便

Cons:

浴簾拉上空間會比較壓抑，淋溼的浴簾碰到皮膚感受上不太喜歡😅房間內部燈光也比較沒那麼亮

2026-10-14 • via Nuitee
A
Alex Lee • couple • my
7
Good place but kind of run down property with well maintained property
Pros:

The ahower is damn powerful

Cons:

Got windows but only looking at other ppl house, so no point to have a window room.

2026-10-13 • via Nuitee
福春 • solo_traveller • tw
10
2026-10-11 • via Nuitee
M
Ma. Victoria • couple • tw
5
2026-10-11 • via Nuitee
J
Jennifer • solo_traveller • de
7
2026-10-11 • via Nuitee
宛倫 • couple • tw
8
Pros:

離市區近方便

2026-10-11 • via Nuitee
品淳 • couple • tw
8
2026-10-10 • via Nuitee
昭榮 • solo_traveller • tw
7
Pros:

就在市區，方便

Cons:

要自行處理停車

2026-10-10 • via Nuitee
釋心 • couple • tw
9
2026-10-07 • via Nuitee