Grand Crystal Hotel

Hotels
8.2 (1062 reviews)
No. 49, Guanxin Second Street , Hsinchu City , tw

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Spacious rooms
Cons:
Cleanliness issues
Lack of breakfast
Some maintenance required

Categories

Cleanliness
7.76
There were mentions of dust and poor maintenance indicating cleanliness issues.
Service
8.73
Service was generally praised with many positive comments on staff attitude.
Location
9.27
The location is frequently mentioned as great with proximity to many amenities.
Room Quality
7.72
Room quality had mixed reviews regarding the comfort and functionality.
Amenities
7.25
Amenities received criticism, specifically lack of breakfast and useful in-room products.
Value for Money
8.41
Value for money was considered reasonable, as mentioned in several reviews.
Food and Beverage
7.76
No breakfast provided negatively impacted the overall score for food and beverage.
Overall Experience
8.73
Overall experience was positively rated due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:42

Property Description

Convenient Location and Accessibility
Grand Crystal Hotel is strategically situated in Hsinchu, surrounded by a plethora of dining options. Just a short 3-minute stroll from Xinzhuang Railway Station and a quick 9-minute drive to Hsinchu Science Park, accessibility is unmatched.

Comfortable Accommodations
The hotel boasts well-appointed rooms featuring modern amenities such as air conditioning, flat-screen TVs, and en suite bathrooms. With a blend of functionality and comfort, guests can unwind in style after a day of exploration.

Exceptional Services and Facilities
Enjoy the convenience of a 24-hour front desk, a charming garden, and terrace. Whether utilizing the tour desk for travel assistance or relaxing in the shared lounge, Grand Crystal Hotel ensures a seamless stay experience. Book now to indulge in a delightful blend of comfort and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 10 years old stay for TWD 400 per person per night when using an existing bed.
    People no matter the age stay for TWD 800 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1062 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.72
Amenities: 7.25
Value for Money: 8.41
Food and Beverage: 7.76
Overall Experience: 8.73
N
Nick • couple • tw
10
2026-07-03 • via Nuitee
于萱 • couple • tw
10
2026-07-03 • via Nuitee
吳 • family_with_children • tw
5
Pros:

整體環境，停車空間也不錯

Cons:

燈光色調比較偏黃，所以感覺會有點不明亮，然後空調真的需要加強一下，溫度已經調整最低，但晚上時間依然沒有明顯涼意，直到半夜才有25度以下的感受，大多時間都維持在27度，有一種沒開空調的感受😅，這在夏天環境實在是不太討喜

2026-07-03 • via Nuitee
永慶 • solo_traveller • cn
6
2026-07-03 • via Nuitee
信豪 • couple • tw
10
2026-07-01 • via Nuitee
峻瑋 • couple • tw
8
2026-07-01 • via Nuitee
柏志 • couple • tw
8
Pros:

Na

2026-06-29 • via Nuitee
佳曄 • solo_traveller • tw
10
Pros:

房間大地點好

2026-06-29 • via Nuitee
Y
Yeh • solo_traveller • tw
8
2026-06-29 • via Nuitee
C
Chiamin • solo_traveller • tw
8
2026-06-26 • via Nuitee
燊 • couple • tw
8
2026-06-22 • via Nuitee
張 • family_with_children • tw
7
ㄧ般來說還可以
Pros:

房間很寬闊,感謝還不錯

Cons:

沒有免治馬桶，如廁很不習慣

2026-06-21 • via Nuitee
淑靖 • family_with_children • tw
8
2026-06-21 • via Nuitee
妤謙 • family_with_children • tw
8
2026-06-21 • via Nuitee
張 • couple • tw
6
2026-06-21 • via Nuitee
I
I-PAO • couple • tw
9
2026-06-20 • via Nuitee
W
Weihsiang • extended_group • tw
9
2026-06-16 • via Nuitee
T
Tadamasa • couple • jp
4
2026-06-15 • via Nuitee
敏鳳 • couple • tw
6
感覺床墊睡起來沒有前些年舒適，偏硬，可能使用久了。彈性疲乏。
Pros:

回應問題後，克服電話持續追蹤使用情形，克服很積極

Cons:

浴室蓮蓬頭的水很細很柔水力不足、缺乏沖勁，應該是蓮蓬頭出水口使用久了塞水溝導致。

2026-06-14 • via Nuitee
瑋君 • couple • tw
10
2026-06-13 • via Nuitee