Grand Crystal Hotel

Hotels
8.2 (953 reviews)
No. 49, Guanxin Second Street , Hsinchu City , tw

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Spacious rooms
Cons:
Cleanliness issues
Lack of breakfast
Some maintenance required

Categories

Cleanliness
7.76
There were mentions of dust and poor maintenance indicating cleanliness issues.
Service
8.73
Service was generally praised with many positive comments on staff attitude.
Location
9.27
The location is frequently mentioned as great with proximity to many amenities.
Room Quality
7.72
Room quality had mixed reviews regarding the comfort and functionality.
Amenities
7.25
Amenities received criticism, specifically lack of breakfast and useful in-room products.
Value for Money
8.41
Value for money was considered reasonable, as mentioned in several reviews.
Food and Beverage
7.76
No breakfast provided negatively impacted the overall score for food and beverage.
Overall Experience
8.73
Overall experience was positively rated due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:42

Property Description

Convenient Location and Accessibility
Grand Crystal Hotel is strategically situated in Hsinchu, surrounded by a plethora of dining options. Just a short 3-minute stroll from Xinzhuang Railway Station and a quick 9-minute drive to Hsinchu Science Park, accessibility is unmatched.

Comfortable Accommodations
The hotel boasts well-appointed rooms featuring modern amenities such as air conditioning, flat-screen TVs, and en suite bathrooms. With a blend of functionality and comfort, guests can unwind in style after a day of exploration.

Exceptional Services and Facilities
Enjoy the convenience of a 24-hour front desk, a charming garden, and terrace. Whether utilizing the tour desk for travel assistance or relaxing in the shared lounge, Grand Crystal Hotel ensures a seamless stay experience. Book now to indulge in a delightful blend of comfort and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 10 years old stay for TWD 400 per person per night when using an existing bed.
    People no matter the age stay for TWD 800 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 953 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.72
Amenities: 7.25
Value for Money: 8.41
Food and Beverage: 7.76
Overall Experience: 8.73
旻璇 • extended_group • tw
10
Pros:

超級大的浴室 圓形浴缸 比照片中大 直接去樓下寶雅買沐浴球泡澡 有停車場 停車方便 非常好休息的一個好地方 來新竹不要住市中心了住這！！！

2026-03-20 • via Nuitee
P
Pei Hsyan • family_with_children • tw
7
Pros:

乾淨

Cons:

房價太高（節日抬高價格令人失望！！！！！）

2026-03-19 • via Nuitee
F
FERRARI • solo_traveller • tw
8
2026-03-19 • via Nuitee
N
nana • family_with_children • tw
8
2026-03-18 • via Nuitee
M
Miya • couple • tw
10
2026-03-18 • via Nuitee
夢 • family_with_children • tw
7
2026-03-17 • via Nuitee
雨帆 • family_with_children • tw
8
Pros:

反應需求有得到迅速回應

Cons:

暫無

2026-03-16 • via Nuitee
孟庭 • solo_traveller • tw
9
2026-03-15 • via Nuitee
承曄 • couple • tw
9
Pros:

位置

Cons:

沒有

2026-03-15 • via Nuitee
P
PO-TING • solo_traveller • tw
8
2026-03-15 • via Nuitee
J
JouChia • family_with_children • tw
9
2026-03-15 • via Nuitee
S
SHU cHIN • solo_traveller • tw
8
2026-03-14 • via Nuitee
B
Bo • couple • sg
9
2026-03-12 • via Nuitee
E
elle • solo_traveller • tw
8
Pros:

Location

Cons:

Not really clean

2026-03-12 • via Nuitee
B
Bo • couple • sg
9
2026-03-12 • via Nuitee
亦竼 • couple • tw
7
2026-03-09 • via Nuitee
H
Hua • solo_traveller • tw
8
2026-03-07 • via Nuitee
永瑜 • couple • tw
10
2026-03-04 • via Nuitee
H
Hsieh • extended_group • tw
10
2026-03-04 • via Nuitee
采昕 • solo_traveller • tw
10
2026-03-04 • via Nuitee