Grand Crystal Hotel

Hotels
8.2 (1090 reviews)
No. 49, Guanxin Second Street , Hsinchu City , TW

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Spacious rooms
Cons:
Cleanliness issues
Lack of breakfast
Some maintenance required

Categories

Cleanliness
7.76
There were mentions of dust and poor maintenance indicating cleanliness issues.
Service
8.73
Service was generally praised with many positive comments on staff attitude.
Location
9.27
The location is frequently mentioned as great with proximity to many amenities.
Room Quality
7.72
Room quality had mixed reviews regarding the comfort and functionality.
Amenities
7.25
Amenities received criticism, specifically lack of breakfast and useful in-room products.
Value for Money
8.41
Value for money was considered reasonable, as mentioned in several reviews.
Food and Beverage
7.76
No breakfast provided negatively impacted the overall score for food and beverage.
Overall Experience
8.73
Overall experience was positively rated due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:42

Property Description

Convenient Location and Accessibility
Grand Crystal Hotel is strategically situated in Hsinchu, surrounded by a plethora of dining options. Just a short 3-minute stroll from Xinzhuang Railway Station and a quick 9-minute drive to Hsinchu Science Park, accessibility is unmatched.

Comfortable Accommodations
The hotel boasts well-appointed rooms featuring modern amenities such as air conditioning, flat-screen TVs, and en suite bathrooms. With a blend of functionality and comfort, guests can unwind in style after a day of exploration.

Exceptional Services and Facilities
Enjoy the convenience of a 24-hour front desk, a charming garden, and terrace. Whether utilizing the tour desk for travel assistance or relaxing in the shared lounge, Grand Crystal Hotel ensures a seamless stay experience. Book now to indulge in a delightful blend of comfort and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 1090 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.72
Amenities: 7.25
Value for Money: 8.41
Food and Beverage: 7.76
Overall Experience: 8.73
V
Veronique • family_with_children • nl
9
Pros:

Grote kamer, fijne douche, gezellig licht, verduisteringsgordijnen, goede service (fietsen veilig stallen, paraplu lenen, hulp bij airco), dichtbij restaurants en winkels.

2026-10-24 • via Nuitee
心怡 • extended_group • tw
9
2026-10-21 • via Nuitee
C
CHING LEI • family_with_children • tw
8
Pros:

位置地點很好, 附近有公園及餐廳, 房間蠻大的還有陽台

Cons:

房間溫度無法調整, 白天時段偏熱

2026-10-15 • via Nuitee
Y
Yi-ching • family_with_children • tw
8
2026-10-15 • via Nuitee
H
HSIEN-YEH • couple • tw
8
2026-10-13 • via Nuitee
P
PI LAN • solo_traveller • tw
10
位置離園區很近，也可以走路8分鐘到輕軌新莊站前往高鐵或是新竹市，旅館附近很多餐廳很方便
Pros:

乾淨、位置優

Cons:

沒有

2026-10-12 • via Nuitee
L
LIFANG • extended_group • tw
8
Pros:

房間大，床軟硬適中

Cons:

無

2026-10-11 • via Nuitee
志民 • family_with_children • tw
10
2026-10-08 • via Nuitee
A
Alex • solo_traveller • tw
10
2026-10-08 • via Nuitee
棟良 • couple • tw
8
2026-10-08 • via Nuitee
珊 • family_with_children • tw
8
2026-10-07 • via Nuitee
C
Chang • couple • tw
8
2026-10-07 • via Nuitee
S
Shuti • solo_traveller • tw
10
Pros:

空間大間，週邊吃飯方便

Cons:

無

2026-09-19 • via Nuitee
L
Lee Lee • solo_traveller • us
3
Pros:

Very old and dirty place

2026-09-19 • via Nuitee
林 • couple • tw
9
2026-09-18 • via Nuitee
D
Deng Yao • couple • tw
7
2026-09-10 • via Nuitee
千郁 • solo_traveller • tw
8
2026-09-04 • via Nuitee
振德 • couple • tw
7
2026-09-03 • via Nuitee
育儒 • couple • tw
10
2026-09-02 • via Nuitee
C
Chunman • couple • tw
8
2026-08-31 • via Nuitee