Hotel America Pucallpa

Hotels
8.2 (640 reviews)
Jr. Coronel Portillo N° 357 , Pucallpa , pe

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Children allowed

Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Attentive service
Comfortable rooms
Cons:
Poor breakfast quality
Cleanliness issues
Some rude staff

Categories

Cleanliness
7.6
Some reviews mention cleanliness positively while others noted issues like cleaning staff and noise.
Service
8.9
The service was consistently described as good, with attentive staff.
Location
8.8
The location received positive feedback for being central and convenient.
Room Quality
8.1
Rooms are spacious and comfortable, though some noted maintenance issues.
Amenities
8.1
Amenities like the pool and air conditioning were appreciated, despite some concerns.
Value for Money
8.4
Mixed feedback on value due to the quality of breakfast and other services.
Food and Beverage
7.1
Several reviews criticized the breakfast quality.
Overall Experience
8.6
Overall positive experience despite some issues with breakfast and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:31

Property Description

Convenient Location and Modern Amenities

Hotel America Pucallpa offers a convenient stay just 1.6 km from Estadio Aliardo Soria. The air-conditioned rooms with free WiFi and a flat-screen TV provide comfort and entertainment. Guests can enjoy city views from select rooms and relish Peruvian cuisine at the on-site restaurant.

Relaxation and Leisure

Indulge in relaxation at the indoor swimming pool, perfect for unwinding after a busy day of exploration in Pucallpa. The shared lounge and attentive staff ensure a pleasant and stress-free stay for all guests.

Exceptional Services

Benefit from complimentary shuttle service, room service, and currency exchange offered by the accommodating staff. The reception is ready to assist with area recommendations, adding to a memorable experience at Hotel America Pucallpa.

Book now to experience the perfect blend of comfort and convenience at Hotel America Pucallpa.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 640 reviews
Cleanliness: 7.6
Service: 8.9
Location: 8.8
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.4
Food and Beverage: 7.1
Overall Experience: 8.6
V
victor • solo_traveller • pe
8
Buen
2026-05-11 • via Nuitee
J
Jeiser • solo_traveller • pe
10
Paz en la selva
Pros:

Disfrute mucho la instancia, sobre todo la piscina...Muy recomendable

Cons:

No hubo nada que me pueda desagradar

2026-05-09 • via Nuitee
P
Pablo • solo_traveller • cr
5
2026-05-08 • via Nuitee
C
Cristian kenji • solo_traveller • pe
10
Pros:

Todo

2026-05-07 • via Nuitee
A
Angela • family_with_children • pe
10
Una estancia muy tranquila
Pros:

La amabilidad del personal y que mi estancia incluyo el traslado desde y hacia el aeropuerto.

2026-05-04 • via Nuitee
V
Vásquez • extended_group • pe
8
Buen hotel
Pros:

Hotel céntrico.

Cons:

La piscina no estaba muy limpia.

2026-05-04 • via Nuitee
T
Thomas • solo_traveller • at
8
2026-05-03 • via Nuitee
E
Esau • solo_traveller • pe
10
Pros:

.

Cons:

.

2026-04-30 • via Nuitee
A
Alejandro • solo_traveller • pe
7
2026-04-26 • via Nuitee
M
Marlen • family_with_children • pe
8
Estancia tranquila
Pros:

Muy buena ubicación, a tres cuadras de la plaza de armas, a dos cuadras hay un minimarket y a una cuadra está el mercado. Cuenta con ascensor, piscina y un restaurante. Te brindan el traslado gratuito desde y hacia el aeropuerto. El personal correcto, nos brindaron las indicaciones para que nuestra estadía fuera lo más confortable posible

Cons:

Oportunidad de mejora: una de las camas rechinaban y el frigobar antiguo.

2026-04-24 • via Nuitee
R
Rosa Karina • extended_group • pe
7
Hospedaje sencillo
Pros:

El desayuno no muy bueno es muy básico y todo lo adicional te cobran así sea un pan

Cons:

Las habitaciones son muy frías oscuras mucha mayólica no muy acogedoras

2026-04-23 • via Nuitee
R
Rodriguez_Paiva • solo_traveller • pe
8
Pros:

El desayuno es pobre pero me atendieron bien

2026-04-21 • via Nuitee
C
cieloperalta • extended_group • pe
9
Todo bien
Pros:

Esta bien ubicado.

Cons:

Puede mejorar la limpieza

2026-04-20 • via Nuitee
L
Leandro • solo_traveller • pe
10
2026-04-17 • via Nuitee
V
Vela • solo_traveller • pe
10
2026-04-15 • via Nuitee
V
Vasilev • solo_traveller • bg
10
Pros:

Добре беше хотела.

Cons:

Закуската беше слаба.

2026-04-14 • via Nuitee
G
Gianpierre • couple • pe
8
Pros:

Camas limpias

Cons:

Quizá modernizarlas poniendo una TV más grande

2026-04-09 • via Nuitee
• solo_traveller • pe
10
2026-04-09 • via Nuitee
L
Luppi Borrea • solo_traveller • pe
7
Pros:

Habitación tranquila, zona céntrica.

Cons:

Normalmente los hoteles brindan una botella de agua a los clientes.

2026-03-31 • via Nuitee
T
Tapullima • couple • pe
8
MEJOR ATENCION AL CLIENTE
Pros:

Me gustó mucho la comida del restaurante sobre todo la regional, nos encantó.

Cons:

Al PERSONAL LE FALTA MEJORAR EN LA ATENCION SER MAS OBSERVADORES Y DAR LA AYUDA QUE UNO NECESITA como dar sugerencias y opciones de lo que puedes hacer, no me explicaron que alli en el hotel vendian almuerzo o cenas, tuve que salir a buscar a otro sitio. Tambien pueden mejorar en dar una mejor guía de los lugares turísticos que uno puede conocer, simplemente me dijeron: " alli tenemos unos bolantes"
Nosotros tuvimos que salir a la calle y preguntar a los mototaxistas o a los lugareños. Creo que el personal debe estar bien informado sobre los lugares que uno puede conocer.

2026-03-25 • via Nuitee