Hotel America Pucallpa

Hotels
8.2 (649 reviews)
Jr. Coronel Portillo N° 357 , Pucallpa , pe

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Attentive service
Comfortable rooms
Cons:
Poor breakfast quality
Cleanliness issues
Some rude staff

Categories

Cleanliness
7.6
Some reviews mention cleanliness positively while others noted issues like cleaning staff and noise.
Service
8.9
The service was consistently described as good, with attentive staff.
Location
8.8
The location received positive feedback for being central and convenient.
Room Quality
8.1
Rooms are spacious and comfortable, though some noted maintenance issues.
Amenities
8.1
Amenities like the pool and air conditioning were appreciated, despite some concerns.
Value for Money
8.4
Mixed feedback on value due to the quality of breakfast and other services.
Food and Beverage
7.1
Several reviews criticized the breakfast quality.
Overall Experience
8.6
Overall positive experience despite some issues with breakfast and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:31

Property Description

Convenient Location and Modern Amenities

Hotel America Pucallpa offers a convenient stay just 1.6 km from Estadio Aliardo Soria. The air-conditioned rooms with free WiFi and a flat-screen TV provide comfort and entertainment. Guests can enjoy city views from select rooms and relish Peruvian cuisine at the on-site restaurant.

Relaxation and Leisure

Indulge in relaxation at the indoor swimming pool, perfect for unwinding after a busy day of exploration in Pucallpa. The shared lounge and attentive staff ensure a pleasant and stress-free stay for all guests.

Exceptional Services

Benefit from complimentary shuttle service, room service, and currency exchange offered by the accommodating staff. The reception is ready to assist with area recommendations, adding to a memorable experience at Hotel America Pucallpa.

Book now to experience the perfect blend of comfort and convenience at Hotel America Pucallpa.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 649 reviews
Cleanliness: 7.6
Service: 8.9
Location: 8.8
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.4
Food and Beverage: 7.1
Overall Experience: 8.6
M
Majk solo_traveller pe
6
Pros:

Shuttleservice - Ausstattung

Cons:

Es gab nur Eier und Brot. Und eine 2 Portion Ei musste ich extra bezahlen

2026-07-23 via Nuitee
I
Ichy family_with_children pe
9
Confort y amabilidad
Pros:

Buena comida y muy amable el personal

Cons:

No habia servicio de atención a la piscina

2026-07-23 via Nuitee
J
Jim solo_traveller es
6
2026-07-22 via Nuitee
L
LILIA MILAGROS family_with_children pe
9
Altamente recomendable!
Pros:

Me gustó todo! El personal está atento a las necesidades de los pasajeros y las instalaciones están en muy buen estado

Cons:

Hay un poco de ruido por la noche de los condensadores del aire acondicionado, pero se duerme bien !

2026-07-15 via Nuitee
R
Rodriguez_Paiva solo_traveller pe
6
Pros:

La ubicacion es la que me ha llevado a escoger este hotel varias veces. Facilita el tipo de actividad a la que me voy a Pucallpa. En este viaje encontre que la llave de agua del lavatorio no cerraba bien y dejaba salir un hilo de agua permanente, reporte este problema al mostrador de atencion. El control del aire acondicionado no funcionaba bien para prenderlo , apagarlo y poner la temperatura deseada, habia que intentar varias veces hasta lograrlo. El control del TV no apagaba el televisor, habia que desconectarlo de la pared, finalmente me cambiaron el control.

Cons:

Mil disculpas, esta pregunta lo conteste por error en el parrafo anterior

2026-07-11 via Nuitee
E
Edgar solo_traveller co
8
Pros:

Hotel tradicional de Pucallpa en una zona centrica y estratégica.
Camas y almohadas limpias aire acondicionado eficiente, presión de agua excelente.
Desayuno pequeño pero suficiente para iniciar el dia
Los jóvenes de recepción de los 3 turnos amables y serviciales.

Cons:

Las toallas necesitan renovarse de manera urgente.

2026-06-25 via Nuitee
H
Hilter solo_traveller pe
9
Cons:

Mucho calor le flata ventilacion a los cuartos

2026-06-19 via Nuitee
A
Angélica Verónica couple pe
9
2026-06-07 via Nuitee
E
EdSuaCor solo_traveller pe
9
Pros:

El aire acondicionado, la limpieza y la piscina

Cons:

No soy tan amante de lo clásico... Pero me hubiera gustado q la TV sea más grande en relación a la distancia de la cama

2026-06-02 via Nuitee
R
Rosa Natalí solo_traveller pe
10
Gran estadía!
Pros:

El personal es A-1, tanto del hotel, como del restaurante y siempre están prestos para ayudarte! Cuando no pudimos tomar desayuno por el tour, nos lo preparan para llevar!

2026-05-29 via Nuitee
E
Edu solo_traveller pe
10
2026-05-27 via Nuitee
J
José couple pe
7
2026-05-22 via Nuitee
V
victor solo_traveller pe
8
Buen
2026-05-11 via Nuitee
J
Jeiser solo_traveller pe
10
Paz en la selva
Pros:

Disfrute mucho la instancia, sobre todo la piscina...Muy recomendable

Cons:

No hubo nada que me pueda desagradar

2026-05-09 via Nuitee
P
Pablo solo_traveller cr
5
2026-05-08 via Nuitee
C
Cristian kenji solo_traveller pe
10
Pros:

Todo

2026-05-07 via Nuitee
A
Angela family_with_children pe
10
Una estancia muy tranquila
Pros:

La amabilidad del personal y que mi estancia incluyo el traslado desde y hacia el aeropuerto.

2026-05-04 via Nuitee
V
Vásquez extended_group pe
8
Buen hotel
Pros:

Hotel céntrico.

Cons:

La piscina no estaba muy limpia.

2026-05-04 via Nuitee
T
Thomas solo_traveller at
8
2026-05-03 via Nuitee
E
Esau solo_traveller pe
10
Pros:

.

Cons:

.

2026-04-30 via Nuitee