Santa Lucía Suite Hotel

Hotels
8.5 (9 reviews)
130 Santa Lucia Suite , Chachapoyas , pe

Facilities

Offsite parking discounted rates available
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Tour desk
Ironing service
Hot tub/Jacuzzi
Car hire
See all facilities

Review Highlights

Pros:
Clean environment
Helpful staff
Comfortable beds
Adequate amenities
Cons:
Poor location
Noise issues
High price for value
Limited access to parking

Categories

Cleanliness
8.46
The hotel was clean, but external factors affected the cleanliness experience.
Service
9.43
The staff was praised positively, enhancing the overall service rating.
Location
7.47
Location has poor access and is far from the city center.
Room Quality
8.42
Rooms had issues with noise and light disturbing sleep.
Amenities
8.95
Amenities were adequately provided, meeting guest needs.
Value for Money
7.41
Considered expensive for what was offered.
Food and Beverage
8.96
Food services were not explicitly mentioned but assumed standard.
Overall Experience
8.93
Mixed experiences but generally positive with some significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:27

Property Description

Luxurious Amenities
Santa Lucía Suite Hotel boasts a shared lounge, terrace, and a restaurant and bar, promising a relaxing stay in Chachapoyas. Guests can enjoy the convenience of a shared kitchen, room service, and free private parking.

Upscale Accommodations
Indulge in comfort with rooms equipped with a kitchen, fridge, dishwasher, and minibar. Certain rooms offer these modern conveniences for a truly enjoyable stay.

Relaxation and Convenience
Unwind in the hotel's hot tub or seek travel tips from the helpful reception staff. With paid airport shuttle service available, your journey to and from Chachapoyas Airport, just 3 km away, is made seamless.

Experience luxury and comfort at Santa Lucía Suite Hotel - book your stay now!

Check-in and check-out hours:

Location

Guest Reviews

8.5
Based on 9 reviews
Cleanliness: 8.46
Service: 9.43
Location: 7.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 7.41
Food and Beverage: 8.96
Overall Experience: 8.93
S
Samir couple pe
8
Cons:

La ubicación, después todo bien

2026-01-07 via Nuitee
P
Patricia extended_group pe
8
2026-01-03 via Nuitee
B
Barthélemy extended_group fr
7
2025-12-12 via Nuitee
S
Sayuri solo_traveller pe
6
Pros:

Estaba limpio

Cons:

La ubicación: calles en mal estado para llegar, lejos del centro de la ciudad.
Relación precio-servicio: demasiado caro para lo que ofrecen (sin ascensor, sin desayuno, mala zona)
Había personas fumando en el hotel y se sentía el olor en la habitación, afuera un camión prendió su vehículo y todo el smoke se metió al cuarto a las 5:45 am, las cortinas blancas dejaban pasar mucha luz que no dejaba dormir, el letrero luminoso estaba muy cerca al cuarto y la luz no dejaba dormir, los trabajadores limpiaban con música que se escuchaba en todos los cuartos, sus paredes eran muy delgadas por lo que escuchabas toda la bulla de afuera...

2025-11-14 via Nuitee
H
Hector Anaya solo_traveller mx
10
Pros:

El personal, la limpieza, las amenidades, la ubicación. SUPER BONITO Y MUY RECOMENDABLE 👍

Cons:

Todo excelente. Muchas gracias

2025-10-04 via Nuitee
K
Karina extended_group pe
10
Pros:

El apartamento con todo lo necesario para sentirse cómodo. Tal cual lo ofertado, con agua caliente, cocina equipada y abrigado.

Cons:

La cochera, al llenarse de carros, no se podía salir facilmente.

2025-09-17 via Nuitee
L
Luis family_with_children pe
8
Pros:

Las camas comodas

Cons:

Puerta de baño de metal hacia bastante ruido

2025-08-25 via Nuitee
F
fiestas elias extended_group pe
7
Bien
Pros:

El ambiente limpio

Cons:

La entrada a la cochera. No cuenta con fácil acceso.

2025-08-01 via Nuitee
K
Katherine young couple pe
9
Superb
2023-01-05 via Nuitee