Hotel Austral Suites

Hotels
8.5 (60 reviews)
Calle 1A Oeste No. 2 - 18 , Cali , co
australhotelcali@gmail.com

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Children allowed

Facilities

Air conditioning
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Delicious breakfast
Cons:
Room maintenance issues
Lack of amenities

Categories

Cleanliness
7.33
Some reviews mentioned issues with cleaning, such as superficial cleaning and maintenance problems.
Service
9.3
Many reviews praised the friendly and attentive service from staff.
Location
9.34
Numerous mentions of excellent location, close to tourist attractions.
Room Quality
7.79
Some issues noted with room maintenance, but overall decent.
Amenities
7.32
Lack of amenities like a TV and refrigerator noted in some reviews.
Value for Money
8.78
General agreement on adequate value for price, though with some room for improvement.
Food and Beverage
9.33
Repeated compliments about the breakfast quality.
Overall Experience
8.8
Most reviews reflect a positive overall experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:40

Property Description

Designer Suites with Contemporary Artwork
Austral, a trendy designer hotel in Cali's El Peñón district, boasts 19 exclusively designed suites adorned with contemporary art pieces. The tasteful mahogany wood floors and furnishings, along with queen or king-size beds, offer a luxurious stay for guests.

Rooftop Restaurant with Stunning Views
Guests can indulge in culinary delights at the hotel's rooftop restaurant on the fourth floor, enjoying an American breakfast, hosting work meetings, or ordering from the menu throughout the day. The panoramic views add an extra touch of elegance to the dining experience.

Convenient Location and 24-Hour Service
Conveniently situated 26 km from Alfonso Bonilla Aragon International Airport, Austral Hotel offers free parking for guests. With a 24-hour front desk, guests can expect exceptional service and assistance at any time during their stay.

Experience luxury and convenience at Austral Hotel - book your stay now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs COP 15000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for COP 60,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 60 reviews
Cleanliness: 7.33
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 7.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 8.8
E
Elena • family_with_children • ec
10
Excelente volveré
Pros:

Absolutamente todo, la ubicación, atención desde la recepción. Hasta la señora que hace la limpieza y los desayunos.. tienen una vista en el comedor muy bonita de la ciudad. me gustó volveré

2025-10-15 • via Nuitee
N
Nataly Nicol • solo_traveller • do
9
2025-10-13 • via Nuitee
A
Alejandro • solo_traveller • co
8
2025-10-07 • via Nuitee
• solo_traveller • co
7
Adecuada relación calidad - precio con un excelente ubicación
Pros:

Personal amable y colaborador. La ubicación del hotel es excelente

Cons:

Conviene cambiar el tapete de la entrada del hotel , ya que es la primera impresión y ya está muy desgastado

2025-10-05 • via Nuitee
S
Sánchez Castillo • couple • fr
8
Pros:

La cercanía con lo turístico de Cali

Cons:

El aseo diario es superficial, sólo hacen las camas,

2025-10-02 • via Nuitee
G
Gabriel • solo_traveller • co
7
2025-10-01 • via Nuitee
P
Pamela • extended_group • co
7
2025-09-30 • via Nuitee
M
Mendez • solo_traveller • co
7
Buena estancia
Pros:

El desayuno estuvo increible y la atencion buena en general

Cons:

Mi habitacion tenia detalles que notaban faltan de mantenimiento como la manija de colgar las toallas suelta, el piso estaba sucio y la chapa de la entrada a la habitacion no funcionaba bien lo que genera inseguridad al huesped.

2025-09-29 • via Nuitee
M
Moni moni • family_with_children • co
9
2025-09-29 • via Nuitee
L
Laura Valentina • couple • co
10
2025-09-28 • via Nuitee
• couple • us
10
Everything was great again, and we will book here next time.
Pros:

Everything, we stayed here before and it was excellent again.

Cons:

Not a thing. That’s why we came back.

2025-09-17 • via Nuitee
• family_with_children • co
8
Adecuado para fin de semana
Pros:

Desayuno delicioso, personal atento y la ubicación del hotel excelente.

Cons:

Sin televisión, ni nevera no tenia ni donde conectarla. Y queríamos tener agua fría

2025-09-15 • via Nuitee
L
Lopez • family_with_children • co
10
Pros:

Buen desayuno.

2025-09-06 • via Nuitee
M
María Cristina • family_with_children • co
7
Cons:

que no tenga servicio de comedor

2025-08-22 • via Nuitee
J
Jacquelyn
10
Pros:

Great breakfast and great location!

2025-08-21 • via Nuitee
M
Marcela • family_with_children • co
10
Pros:

Todo muy bien.

2025-08-19 • via Nuitee
W
William Andres • solo_traveller • co
9
2025-08-19 • via Nuitee
• solo_traveller • pe
9
2025-08-11 • via Nuitee
C
Carolina • family_with_children • co
8
Pros:

Ubicación

Cons:

Que el baño solo sea separado por vidrio y sin cerrojo, eso resulta algo incomodo cuando viajas compartiendo habitación con un compañero de trabajo

2025-08-07 • via Nuitee
M
Maria Alejandra • family_with_children • co
8
Buena relación calidad - precio
Pros:

Buena relación calidad - precio. El desayuno muy rico.

Cons:

N/A

2025-08-04 • via Nuitee