Serenzza Hotel

Hotels
8.6 (480 reviews)
Avenida Santa Catalina 695 , Lima , pe

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Invoice provided
24-hour security
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Close to the bus station
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues noted
Breakfast lacks variety

Categories

Cleanliness
7.85
Several reviews mentioned cleanliness issues, such as dirty rooms and floors.
Service
9.35
Positive mentions of friendly and helpful staff, though some receptionists could improve.
Location
9.35
Close proximity to bus stations and convenient for travelers.
Room Quality
8.35
Rooms are comfortable but can be noisy from external sounds.
Amenities
8.35
Good facilities but lacking a fridge in some rooms and one review noted the jacuzzi was not functional.
Value for Money
8.85
Reasonable pricing for the value offered, especially with breakfast included.
Food and Beverage
7.85
Breakfast options are basic and repetitive but satisfactory.
Overall Experience
8.85
Overall a good stay with minor issues, guests recommend it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:38

Property Description

Convenient Location
Located just 2.5 km from the Museum of the Nation, Serenzza Hotel offers a peaceful retreat with easy access to key attractions in Lima. San Martín Square and the Museum of the Santa Inquisicion are also a short distance away, making it a perfect choice for travelers interested in exploring the city.

Comfortable Rooms
Each room at Serenzza Hotel is thoughtfully designed with a flat-screen TV, air conditioning, and a private bathroom, ensuring a comfortable stay for every guest. The cozy ambiance and modern amenities provide a relaxing environment after a day of sightseeing.

Excellent Facilities
With a garden, free private parking, a restaurant, and a bar on-site, guests can unwind and indulge in various services without leaving the hotel premises. The 24-hour front desk, room service, and free WiFi further enhance the overall experience at Serenzza Hotel.

Experience convenience, comfort, and relaxation at Serenzza Hotel. Book your stay now for an unforgettable Lima getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.6
Based on 480 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 8.85
D
Danilo • couple • pe
9
Pros:

Limpieza orden

2026-02-14 • via Nuitee
G
gianluca.forte • couple • it
7
Pros:

Rapporto prezzo qualità, stanza pulita e staff cordiale

2026-02-14 • via Nuitee
Z
ZOILA GABI • family_with_children • pe
10
muy recomendable
Pros:

muy agradable

2026-02-13 • via Nuitee
C
chipa cahui • couple • pe
10
2026-02-13 • via Nuitee
H
Hongfei • solo_traveller • cn
9
2026-02-08 • via Nuitee
H
Hernandez Mejia • solo_traveller • co
10
2026-01-28 • via Nuitee
P
Pérez yamunaque • solo_traveller • pe
10
Se recomienda
Pros:

La ubicación excelente fuera del bullicio vehicular

Cons:

Todo estuvo bien la atención, sus instalaciones limpio y su personal atentos

2026-01-24 • via Nuitee
M
Marta • couple • es
9
2026-01-23 • via Nuitee
M
Mauro Alonso • solo_traveller • pe
8
Muy comoda
Pros:

La habitación

Cons:

No hay asensor

2026-01-20 • via Nuitee
R
Ramon • solo_traveller • pe
8
2026-01-20 • via Nuitee
N
Nicole • couple • nz
9
Exactly what we needed and would stay again!
Pros:

Good location to the bus stop and very friendly staff

Cons:

Noisy at night

2026-01-19 • via Nuitee
D
DULCE MICHELL • solo_traveller • bo
10
Pros:

El desayuno muy bueno, la habitación esta bien

Cons:

El ruido de los vecinos.

2026-01-19 • via Nuitee
M
Marzia • family_with_children • it
8
2026-01-19 • via Nuitee
P
Peralta Garcia • couple • pe
10
2026-01-19 • via Nuitee
D
Diana • extended_group • nl
9
Prima hotel vlak bij busterminal Cruz del Sur
Pros:

Prima voor een comfortabele nacht met de locatie vlak bij de zuidelijke busterminal van Cruz del Sur. Heerlijke jugo bij het ontbijt.

2026-01-19 • via Nuitee
R
Rosario del Pilar • couple • pe
10
Pros:

Habitación amplia y con sofá.

2026-01-19 • via Nuitee
A
Antje • couple • de
9
2026-01-19 • via Nuitee
K
Katherine stephany • couple • pe
10
Cómodo y limpio
Pros:

La ubicación es muy accesible a muchos lugares, tranquilo y facil de llegar. La atención por parte del personal estuvo excelente, lo recomiendo mucho!!

2026-01-19 • via Nuitee
M
Marco • couple • pe
10
2026-01-19 • via Nuitee
C
Carlos Alberto • couple • pe
10
2026-01-19 • via Nuitee