Serenzza Hotel

Hotels
8.6 (500 reviews)
Avenida Santa Catalina 695 , Lima , pe

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Invoice provided
24-hour security
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Close to the bus station
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues noted
Breakfast lacks variety

Categories

Cleanliness
7.85
Several reviews mentioned cleanliness issues, such as dirty rooms and floors.
Service
9.35
Positive mentions of friendly and helpful staff, though some receptionists could improve.
Location
9.35
Close proximity to bus stations and convenient for travelers.
Room Quality
8.35
Rooms are comfortable but can be noisy from external sounds.
Amenities
8.35
Good facilities but lacking a fridge in some rooms and one review noted the jacuzzi was not functional.
Value for Money
8.85
Reasonable pricing for the value offered, especially with breakfast included.
Food and Beverage
7.85
Breakfast options are basic and repetitive but satisfactory.
Overall Experience
8.85
Overall a good stay with minor issues, guests recommend it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:38

Property Description

Convenient Location
Located just 2.5 km from the Museum of the Nation, Serenzza Hotel offers a peaceful retreat with easy access to key attractions in Lima. San Martín Square and the Museum of the Santa Inquisicion are also a short distance away, making it a perfect choice for travelers interested in exploring the city.

Comfortable Rooms
Each room at Serenzza Hotel is thoughtfully designed with a flat-screen TV, air conditioning, and a private bathroom, ensuring a comfortable stay for every guest. The cozy ambiance and modern amenities provide a relaxing environment after a day of sightseeing.

Excellent Facilities
With a garden, free private parking, a restaurant, and a bar on-site, guests can unwind and indulge in various services without leaving the hotel premises. The 24-hour front desk, room service, and free WiFi further enhance the overall experience at Serenzza Hotel.

Experience convenience, comfort, and relaxation at Serenzza Hotel. Book your stay now for an unforgettable Lima getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.6
Based on 500 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 8.85
L
Lisanne • couple • nl
7
Prima voor een dag om daarna door te reizen middels de bus
Pros:

Goede ligging t.o.v. bus terminal.

Cons:

Minder goede ligging t.o.v. andere districten die toeristischer zijn.

2026-04-11 • via Nuitee
C
Cesia • couple • pe
10
Pros:

La habitación es muy cómoda

Cons:

El desayuno podría ser buffet sería mejor

2026-04-11 • via Nuitee
Z
Zhen • couple • es
8
2026-04-08 • via Nuitee
L
Leticia • couple • es
8
Bien
Pros:

Bien localizado, habitación confortable y trato estupendo

Cons:

Por error no nos pusieron el desayuno a la hora que concretamos

2026-04-05 • via Nuitee
J
Jürg • solo_traveller • ch
9
2026-04-01 • via Nuitee
M
Matto • family_with_children • pe
10
2026-03-24 • via Nuitee
M
Mauro Waldemar • couple • pe
9
2026-03-23 • via Nuitee
B
BETZY • solo_traveller • pe
10
2026-03-17 • via Nuitee
N
Neil • couple • pe
10
2026-03-17 • via Nuitee
I
Isabel • couple • pe
9
Pros:

La infraestructura y comodidad

Cons:

El desayuno no es buffet sino específico por huesped, que no esta mal, sino que no te brinfa variedad. Despues todo excelente

2026-03-16 • via Nuitee
C
Cesar • couple • es
10
2026-03-13 • via Nuitee
D
Daniel • couple • pe
10
Excelente
Pros:

Muy acogedor, gente amable en el sevicio, volvere.

Cons:

Todo bien!.

2026-03-13 • via Nuitee
V
valerie Steff • solo_traveller • br
9
Hotel simpatico com quartos amplos e estrutura renovada
Pros:

localização e quarto amplo, banheiro amplo,

Cons:

café da manhã bem basico

2026-03-11 • via Nuitee
B
bruno • couple • fr
8
Pros:

bon petit dejeuner, hotel proche gare de bus

2026-03-08 • via Nuitee
M
Milagros Karen • couple • pe
9
Agradable
Pros:

Me gusto mucho la atención, fue rápida y además cumplieron mis requerimientos. Esta en buena ubicación fui a Larcomar y me quedo muy cerca con taxi a 20 min.

2026-03-06 • via Nuitee
E
Everly Niza • family_with_children • pe
9
2026-03-03 • via Nuitee
R
Roberto Carlos • couple • pe
10
2026-02-28 • via Nuitee
M
Marianella • couple • pe
10
2026-02-28 • via Nuitee
S
SALDAÑA • solo_traveller • pe
10
Tranquila y cómoda
Pros:

La comodidad de la habitación y sus servicios . Su ubicación es excelente para la tomar los buses de Cruz del Sur tambien Itssa. para nosotros los viajeros.

Cons:

En realidad todo me agrado. No tengo ninguna observación al respecto,

2026-02-23 • via Nuitee
G
gianluca.forte • couple • it
7
Pros:

Rapporto prezzo qualità, stanza pulita e staff cordiale

2026-02-14 • via Nuitee