Serenzza Hotel

Hotels
8.6 (516 reviews)
Avenida Santa Catalina 695 , Lima , pe

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Invoice provided
24-hour security
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Close to the bus station
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues noted
Breakfast lacks variety

Categories

Cleanliness
7.85
Several reviews mentioned cleanliness issues, such as dirty rooms and floors.
Service
9.35
Positive mentions of friendly and helpful staff, though some receptionists could improve.
Location
9.35
Close proximity to bus stations and convenient for travelers.
Room Quality
8.35
Rooms are comfortable but can be noisy from external sounds.
Amenities
8.35
Good facilities but lacking a fridge in some rooms and one review noted the jacuzzi was not functional.
Value for Money
8.85
Reasonable pricing for the value offered, especially with breakfast included.
Food and Beverage
7.85
Breakfast options are basic and repetitive but satisfactory.
Overall Experience
8.85
Overall a good stay with minor issues, guests recommend it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:38

Property Description

Convenient Location
Located just 2.5 km from the Museum of the Nation, Serenzza Hotel offers a peaceful retreat with easy access to key attractions in Lima. San Martín Square and the Museum of the Santa Inquisicion are also a short distance away, making it a perfect choice for travelers interested in exploring the city.

Comfortable Rooms
Each room at Serenzza Hotel is thoughtfully designed with a flat-screen TV, air conditioning, and a private bathroom, ensuring a comfortable stay for every guest. The cozy ambiance and modern amenities provide a relaxing environment after a day of sightseeing.

Excellent Facilities
With a garden, free private parking, a restaurant, and a bar on-site, guests can unwind and indulge in various services without leaving the hotel premises. The 24-hour front desk, room service, and free WiFi further enhance the overall experience at Serenzza Hotel.

Experience convenience, comfort, and relaxation at Serenzza Hotel. Book your stay now for an unforgettable Lima getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.6
Based on 516 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 8.85
L
Luis Alejandro • couple • pe
10
Pros:

La ubicación es una zona céntrica, de buen acceso, Pero a la vez una zona discreta, reservada y con unas instalaciones muy bonitas

Cons:

Todo excelente, nada malo

2026-05-12 • via Nuitee
A
antony • solo_traveller • it
10
2026-05-10 • via Nuitee
M
Martinez Barreres • solo_traveller • es
9
HOTEL IDEAL CERCA DE LA ESTACION DE AUTOBUSES
Pros:

El hotel está al lado de la estación de autobuses Cruz del Sur, ideal si sales por la mañana temprano. Las instalaciones están muy bien y la cama es muy cómoda y amplia. El baño es muy amplio también y la ducha funciona perfectamente con buena presión.
Además incluye desayuno, que está muy bien también, y el personal es muy amable.
El cobro es justo, no como en otros hoteles que al cobrar en soles convierten siempre por arriba y te cobran de más, este hotel no, cobra justo por el precio que reservas.

Cons:

Lo único que no estaba perfectamente limpio, había algunos pelos en el suelo, y la ducha tenía algunas gotas de cal, pero en general estaba bien

2026-05-06 • via Nuitee
J
Jorge • couple • cl
7
2026-05-05 • via Nuitee
G
Gianmarco • couple • pe
10
Me gusto que es acogedora y a pesar de ser 3 estrellas tiene un buen precio
Pros:

Muy amigables la verdad

Cons:

Todo me gusto

2026-05-04 • via Nuitee
Z
ZHENKUAN • couple • cn
7
2026-05-02 • via Nuitee
G
granados • couple • cr
8
Muy lindo el personal muy atento
Pros:

Si

2026-04-29 • via Nuitee
N
Neil • solo_traveller • pe
10
Pros:

La cama

2026-04-29 • via Nuitee
B
Barbara • couple • it
8
Pros:

posizione perfetta per raggiungere a piedi la stazione degli autobus per Paracas.
buona colazione

2026-04-29 • via Nuitee
G
GTrickGamer • solo_traveller • pe
8
Pros:

La ducha

2026-04-28 • via Nuitee
O
Olivier • solo_traveller • fr
9
2026-04-24 • via Nuitee
M
Maria Caridad • solo_traveller • pe
8
2026-04-20 • via Nuitee
B
Bertha Helen • solo_traveller • pe
8
Pros:

Todo conforme

Cons:

Todo conforme

2026-04-20 • via Nuitee
O
Odreman • solo_traveller • pe
10
Cons:

El desayuno si es muy básico

2026-04-18 • via Nuitee
C
Cesia • couple • pe
10
Pros:

La habitación es muy cómoda

Cons:

El desayuno podría ser buffet sería mejor

2026-04-11 • via Nuitee
L
Lisanne • couple • nl
7
Prima voor een dag om daarna door te reizen middels de bus
Pros:

Goede ligging t.o.v. bus terminal.

Cons:

Minder goede ligging t.o.v. andere districten die toeristischer zijn.

2026-04-11 • via Nuitee
Z
Zhen • couple • es
8
2026-04-08 • via Nuitee
L
Leticia • couple • es
8
Bien
Pros:

Bien localizado, habitación confortable y trato estupendo

Cons:

Por error no nos pusieron el desayuno a la hora que concretamos

2026-04-05 • via Nuitee
J
Jürg • solo_traveller • ch
9
2026-04-01 • via Nuitee
M
Matto • family_with_children • pe
10
2026-03-24 • via Nuitee