Hotel CanCun

Hotels
9 (19 reviews)
Calle Diego Palomino 1413, 2do Piso , Jaén , pe

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Good location
Cons:
Small dining area
Inconvenient second-floor access

Categories

Cleanliness
9.14
Standard quality for this hotel tier
Service
9.61
Staff really friendly and helpful.
Location
9.15
Great location, close to main attractions.
Room Quality
8.6
Rooms are comfortable but some concern about noise from neighboring areas.
Amenities
8.13
Amenities are decent, breakfast was enjoyable but simple.
Value for Money
9.09
Great features for the price.
Food and Beverage
9.14
Breakfast was tasty, good quality coffee.
Overall Experience
9.11
Overall a very good stay, would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:15

Property Description

Prime Location in Jaén
Hotel CanCun is a 3-star property boasting a bar and a casino, offering guests a convenient and entertaining stay in the heart of Jaén.

Comfortable Accommodation
Each unit at the hotel features a cozy seating area, a flat-screen TV with cable channels, and a private bathroom stocked with complimentary toiletries. With added amenities like a desk in every room, guests can work or unwind with ease.

Convenient Amenities
Enjoy round-the-clock service with a 24-hour front desk, seamless travel with airport transfers, and relaxation in the shared lounge. Stay connected with complimentary WiFi available throughout the property.

Book your stay at Hotel CanCun now for a memorable experience in Jaén!

Important information:

Please inform Hotel CanCun in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$7 per person per night when using an available cot.
    Children up to and including 13 years old stay for US$10 per person per night when using an available extra bed.
    People 14 years old and over stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 19 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 8.13
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
L
LUZ TATIANA extended_group pe
6
agradable, rico desayuno
Pros:

la ubicación, cerca a plaza de armas, restaurantes, tiendas, farmacias, etc además de estar cerca al lugar a visitar

Cons:

no tiene ascensor y las áreas comunes no siempre tienen encendido el aire acondicionado, mucho calor en Jaen

2026-03-12 via Nuitee
P
Piotr couple lt
10
2026-03-10 via Nuitee
M
Michael solo_traveller co
9
Perfect.
Pros:

Breakfast was tasty - great coffee. Staff really friendly and helpful.

2025-08-27 via Nuitee
J
Jessica solo_traveller de
9
Pros:

Ich war nur eine Nacht da. Bett gemütlich, Personal freundlich und hilfsbereit. Gutes Frühstück.

2025-08-23 via Nuitee
G
Gary solo_traveller pe
10
Pros:

Estar a 1 cuadra de la plaza de armas; 2 cuadras del malecón y tener un buen trato y servicio lo hace muy buen y super recomendado. En el desayuno te brindan la descripción del origen y proceso del café. Y su productos son muy ricos y de buena calidad

Cons:

Es incomodo que quede en un segundo piso, venia de un viaje de varios días por lo que llevaba un par de maletas. subirlas post el viaje es incomodo. Por todo lo demás es un buen lugar

2025-08-17 via Nuitee
S
Sebastián solo_traveller pe
8
Bonito para estancia corta
Pros:

Me gustó la ubicación, cercano y facil de llegar.

Cons:

El desayuno fue muy simple y el comedor es muy pequeño.

2025-07-31 via Nuitee
A
Alexander couple de
9
The best mix of everything.
Pros:

Very friendly and attentive staff. Great location. Rooms: not sure if club neighbouring the hotel might interfere silence at any time — just ask the friendly staff.

2025-07-16 via Nuitee
D
Daphne solo traveller nl
8
Very good
2025-06-13 via Nuitee
M
Michael solo traveller gb
10
Tremendous value
Pros:

Really good value stay, comfy bed, hot shower with lots of water pressure, good Wi-Fi, good breakfast & amazing staff & owners who were very helpful

Cons:

Nothing

2025-01-01 via Nuitee
K
Karen young couple gb
9
Clean modern hotel
Pros:

Clean modern hotel close to restaurants and shops. Only stayed in Jaen one night when it was very hot but had a good fan in the room. Helpful English speaking owner who was very enthusiastic about his coffee

Cons:

Hooks for towels would be useful!

2024-11-06 via Nuitee
I
Ilka solo traveller se
10
Best choice for Jaen!
Pros:

The most comfortable bed and pillows I had on my travel. I have to bring my own pillow but didn't have to unpack it. Super comfy beds+ good & quiet aircon.
The location is great, the garage is two blocks away, but no issue. A bit of noise from the casino next door, but only annoying on Saturdays. Otherwise, rather quiet for the location. The breakfast is good and the coffee great. The café is open in the evening and as I can't have coffee in the evening I got delicious local hot chocolate. I felt well looked after. Needed a mechanic for my motorbike and the owner was driving around town with me to find the right spot. Super helpful. Very nice family and friendly staff! Will definitely return! Also the rooms have a nice design, not the same basic style like most of the other hotels.

Cons:

Nothing

2024-10-28 via Nuitee
J
Josh with friends gb
10
Exceptional
Pros:

Loved this place! It was perfect for what we wanted, it was situated well next to a busy square but definitely not noisy at night time! We had air con which was perfect and the room was very clean! Nice views over the city for the balcaony door. Also the breakfast was a little small but delicious and served with coffee beans which were local to Jaen! Super nice hosts!

Cons:

Nothing!!!

2024-08-31 via Nuitee
G
Glenn solo traveller us
7
Good
Pros:

Friendly kitchen staff. Helpful reception.

Cons:

Water was shut off for a period of time, then the power was out (thankfully during the daylight hours). Wi-Fi did not work in the evening.

2024-08-01 via Nuitee
C
Christian young couple ca
9
Superb
Pros:

Friendly staff, delicious breakfast and exceptional coffee. Location in the center of town.

Cons:

It was a little loud.

2024-07-13 via Nuitee
A
Ashleigh young couple gb
9
Comfortable stay
Pros:

Clean, spacious room, comfortable bed. Hot shower. Nice coffee with breakfast and friendly staff.

Cons:

Slight issue with costs which was resolved.

2023-12-07 via Nuitee
M
Martin solo traveller gb
9
Superb
Pros:

Great location close to the main square and lots of restaurants, also not too far to walk to the bus terminal.

The room was a good size with a clean, private bathroom. Very hot in the bedroom but there was a good fan, albeit quite loud.

Breakfast was decent, particularly the juice and coffee.

2023-11-07 via Nuitee
M
Mona solo traveller de
8
Nice and helpful staff, great location.
Pros:

The location is excellent. The hotel staff extremely nice and helpful. The room was very basic, everything alright. There are rooms with windows to the outside but also many rooms with windows inside. I was able to choose...

Cons:

The shower was working but not much hot water coming (however, it's hot and you don't really need it)

2023-06-30 via Nuitee
C
Charles solo traveller ca
9
Superb
Pros:

Friendly staff. Breakfast included, with great coffee!

2023-05-26 via Nuitee
P
Pavan young couple gb
8
Stayed one night
Pros:

The location is great, close to places to eat, main square, banks etc. 10 min walk from bus station or you can take a tuktuk. The staff are lovely, friendly and helpful. The coffee served in the morning was delicious! Comfy bed, hot shower, fan provided for room too

Cons:

The toilet seat needed replacing in our room, otherwise good!

2023-05-02 via Nuitee
J
Jay solo traveller us
10
Exceptional
Pros:

Just a block from the Plaza de Armas and only four blocks from where buses arrive from Ecuador (Loja, Vilcabamba, Zumba) and where buses depart for Chachapoyas. Clean place, helpful staff. Soap and shampoo provided. Solid wifi. They take credit cards (V/MC) with no markup. Eggs, rolls, fresh juice and coffee for breakfast.

Cons:

All good.

2023-04-24 via Nuitee