Jinja Grand Hotel

Hotels
8.2 (56 reviews)
Narambhai Road Oposite Spire road Primary school Jinja City , Jinja , ug

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Express check-in/check-out
Ironing service
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great service
Cons:
Food availability issues in the restaurant, Lack of morning staff

Categories

Cleanliness
4
Mixed reviews on cleanliness, with some guests mentioning issues.
Service
9
Service was highly praised by guests for being amazing and exceptional.
Location
10
Perfect location near key landmarks and public transport.
Room Quality
7
Rooms were comfortable, but some guests mentioned maintenance issues.
Amenities
5.5
Mixed reviews on amenities, some guests liked the gym and pool, while others noted the lack of spa services.
Value for Money
4
Mixed opinions on the price, with some guests feeling it was too high for the services offered.
Food and Beverage
5
Negative feedback on food availability and service.
Overall Experience
6.5
Mixed overall experience with some guests disappointed with various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 11:20

Property Description

Luxurious Accommodation: Experience 5-star comfort at Jinja Grand Hotel, located just 1.9 km from Jinja Golf Course. Each guest room features a cozy seating area, a flat-screen TV, and a private bathroom with complimentary toiletries.

Exceptional Amenities: Enjoy the convenience of free private parking, a beautiful garden, a shared lounge, and a restaurant offering delectable dishes. Indulge in room service and benefit from the attentive 24-hour front desk staff.

Convenient Location: Situated near Jinja Railway Station and the iconic Source of the Nile - Speke Monument, our hotel provides easy access to must-see attractions. The Entebbe International Airport is also within reach, located 118 km away.

Book your stay at Jinja Grand Hotel for a truly unforgettable experience!

Check-in and check-out hours:

Location

Guest Reviews

8.2
Based on 56 reviews
Cleanliness: 4
Service: 9
Location: 10
Room Quality: 7
Amenities: 5.5
Value for Money: 4
Food and Beverage: 5
Overall Experience: 6.5
S
Sigbjørn V solo_traveller no
8
Recommended hotel!
Pros:

Very good internet / WIFI
Value for money.
Will definetely be back.

Cons:

Matress could be softer.
No strawberry jam for breakfast, but on my request, the staff brought some.

2025-09-01 via Nuitee
H
Haroon couple ug
6
Would recommend
Pros:

Clean

Cons:

Good

2025-08-04 via Nuitee
solo_traveller cm
10
Excellent
Pros:

Everything is great. I can recommend the hotel to others

Cons:

Staff and environment

2025-07-19 via Nuitee
S
Subarayan solo traveller my
9
Superb
2025-05-09 via Nuitee
A
Alexandre solo traveller tz
10
Exceptional
2025-04-05 via Nuitee
M
Mukobi review category business travellers ug
7
Good
2025-01-18 via Nuitee
T
Tom review category business travellers us
7
Good
2025-01-11 via Nuitee
M
Mr young couple se
1
Bad
Pros:

Nothing

Cons:

They have no food in the restaurant and There was no personal in the morning When I was about to eat something Nobody Was there not even the gatekeeper and I want it that refund but they did not want to give it to me because of the food I am very disappointed

2025-01-09 via Nuitee
J
Julius young couple fr
9
Superb
Pros:

The service was amazing 🤩 unexceptional .

2025-01-03 via Nuitee
E
Elizabeth solo traveller ke
10
Exceptional
2024-12-29 via Nuitee
V
Viorel young couple ro
3
Not my coup of tea.
Pros:

The staff was polite and available.

Cons:

The faucets, the doors, the basic little technical things such as soap dispensers, weren't working. We got locked outside the bathroom. The hot water didn't work early in the morning, only in the afternoon. The breakfast was frugal and cheap.

2024-11-22 via Nuitee
Z
Zarko solo traveller rs
10
Exceptional
Pros:

Very cozy room, with exceptional service. The staff was very friendly, and always on point with whatever requests I've had. Breakfast was good and nutritious, and they were even willing to serve it in the early afternoon. Would definitely come again!

2024-11-20 via Nuitee
K
Krzysztof solo traveller ie
10
Exceptional
Pros:

Clean ,safe, lovely staff , strong shower pressure , great location, and tasty breakfast

Cons:

Everything was perfect, can't complain

2024-11-17 via Nuitee
K
Krzysztof solo traveller ie
10
Exceptional
Pros:

Wonderful hotel with great management and staff. I got a big room with a comfortable bed. The place is very clean and safe. I have to say the hotel exceeded my expectations and will definitely back here during my next visit

Cons:

Everything was perfect. Clean room , strong pressure in shower , great staff....I really can't complain

2024-11-17 via Nuitee
K
Krzysztof solo traveller ie
10
Perfect place to stay in Jinja town
Pros:

Wonderful staff , lovely breakfast , comfortable bed, and safe to park the vehicle .

Cons:

I got more than expected, so there is nothing I didn't like

2024-11-17 via Nuitee
S
Sigbjørn solo traveller no
10
Recommended!
2024-11-14 via Nuitee
A
Ali solo traveller dk
10
Exceptional
Pros:

Nice room and friendly people

2024-11-12 via Nuitee
A
Annemarie family with young children nl
8
Comfortable stay, good service
Pros:

Comfortable, spacious rooms. Good bathroom, hot shower. Very welcoming and helpful staff. On arrival after long bus journey they got us delicious samosas and there were plenty of drinks.

Cons:

Nothing, it was perfect.

2024-11-02 via Nuitee
C
Charles with friends ug
9
Perfect thank you
Pros:

Clean, comfortable, friendly and accommodating staff

2024-09-23 via Nuitee
M
Michal solo traveller cz
7
Good budget option in Jinja
Pros:

Great value for money, decent rooms

Cons:

Staff didn't speak English well, communication was a little difficult

2024-08-13 via Nuitee