Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Issues with cleanliness
Limited food options

Categories

Cleanliness
8.3
Cleanliness was noted positively, but some reviews mentioned issues with odor and outdated facilities.
Service
9.3
Multiple reviews praised the staff for their hospitality and attentiveness.
Location
8.8
Location was workable with some mentions of it being a versatile distance from attractions.
Room Quality
8.3
Rooms were generally described as comfortable, though some issues were noted with cleanliness and amenities.
Amenities
8.5
Amenities were satisfactory but some reported issues with facilities like showers and kitchen.
Value for Money
9.3
Value was highlighted positively, especially in light of pricing compared to services offered.
Food and Beverage
8.1
Comments on food were limited, mentioning breakfast as decent but little else provided.
Overall Experience
9
Overall experience was stated as excellent, with many positive recounts of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:11

Property Description

Luxurious Accommodation
Indulge in a stay at Galaxy Hotel, located in the heart of Kandy, just 1.4 km from Sri Dalada Maligawa. Each room offers a flat-screen TV, with some featuring a cozy seating area and a private terrace or balcony for relaxation.

Convenient Amenities
Enjoy the convenience of free WiFi throughout the property and complimentary private parking. The 24-hour front desk ensures all your needs are met promptly for a hassle-free stay.

Nearby Attractions
Explore Kandy's popular attractions with ease; the Kandy City Center Shopping Mall and Kandy Museum are just a short distance away. Don't miss the chance to visit the Royal Botanical Gardens Peradeniya and Udawatta Sanctuary, both within reach. Book your stay at Galaxy Hotel for an unforgettable experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for US$5 per person per night when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 666 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 8.3
Amenities: 8.5
Value for Money: 9.3
Food and Beverage: 8.1
Overall Experience: 9
A
Ashan • extended_group • lk
8
Pros:

Facilities

Cons:

Parking

2026-03-14 • via Nuitee
E
Explore with Sandeepa • extended_group • lk
9
Value for money and it was a decent place to stay.
Pros:

The room was clean and maintained.
The staff were friendly and helpful.

Cons:

They asked to pay up front, which was unusual.

2026-03-14 • via Nuitee
W
Wasantha • extended_group • lk
10
2026-03-13 • via Nuitee
N
Nadishani • couple • lk
10
Excellent service , location is pretty good. Rooms are clean and spacious. Really good and highly r
Pros:

Excellent service , location is pretty good.
Rooms are clean and spacious. Really good and highly recommended. Delicious breakfast 👌

Cons:

Nothing

2026-03-01 • via Nuitee
K
Karolina • extended_group • pl
4
2026-02-27 • via Nuitee
R
Rifak • family_with_children • lk
10
2026-02-27 • via Nuitee
P
Peter • solo_traveller • gb
9
Great room and view, i thought it was well worth it, the best of 3 places i stayed in in Kandy.
Pros:

Room great , gig comfortable bed and a new sofa and balcony had great view. Generous bfast, tv had cricket channel for t20 world cup.

Cons:

Front doors padlocked on return from dinner 2 nights, about 10.30pm.
Tip - tou need to bang on the garage door to the right and u are let in and go up the stairs.
There is no reception, its still being constructed, so if u need new towels or tea etc ask when u get your bfast.

2026-02-26 • via Nuitee
J
Jatin • solo_traveller • ca
10
Comfortable stay overall
Pros:

It’s a quiet place. Despite renovations at the lobby the place as quiet. Scenic view from balcony. Beds were comfortable. Very helpful staff. Excellent breakfast.

Cons:

Little far from city centre and convenience. But that also makes it quiet

2026-02-25 • via Nuitee
R
Ranjith • couple • au
5
Cons:

No reception desk.
Front door was locked at 10pm

2026-02-24 • via Nuitee
J
Jakob • family_with_children • at
7
Das Hotel hat wohl schon bessere Tage gesehen, bzw. wird hoffentlich wieder bessere sehen;)
Pros:

Das Hotel befindet sich scheinbar im Umbau. Der Zimmer Preis war um 75% herabgesetzt. Insofern war es ok! Die Zimmer waren schon sehr abgenutzt, das Sofa sehr fleckig….zunächst hatten wir eine sehr kleines schäbiges Zimmer ohne Fenster…nach Anfrage haben wir ein größeres wesentliches besseres Zimmer zum selben Preis bekommen, danke dem Personal! Um 6.30 hat allerdings der Verkehrslärm begonnen und es war vorbei mit schlafen.

Cons:

Laut, abgewohnt,

2026-02-22 • via Nuitee
S
Simon • couple • ch
7
Pros:

Das Zimmer war sauber und gut ausgestattet. Sehr freundliches Personal

Cons:

Das Hotel befindet sich im Umbau. Zusätzlich ist das Hotel an einer sehr sehr lauten und hellhörigen Umgebung. Man wird eigentlich jeden Tag um 5:30 geweckt.

2026-02-14 • via Nuitee
S
Susanne • solo_traveller • de
10
War super!
Pros:

Die Mitarbeiter waren sehr freundlich und es war sehr sauber (war tatsächlich auch die einzige Unterkunft die ich in Sri Lanka hatte die komplett frei von jeglichen Insekten war)

Cons:

In 3 Tagen wurde das Zimmer nicht gereinigt, was ich nicht so schlimm fand, aber es eigentlich erwartet hätte

2026-02-12 • via Nuitee
A
Asjath • family_with_children • lk
7
Pros:

All Good

Cons:

Around the Ground Floor going to Work so Night time Noise 😔

2026-02-10 • via Nuitee
S
Suzi • family_with_children • il
10
Pros:

החדר נקי מסודר וגדול, מים חמים במקלחת, האמבטיה נקיה ומסודרת, המיטות נוחות, פינת קפה/תה.
הצוות אדיב עוזר בהכל. יש שיפוץ במלון שלא מפריע בכלל לשהייה במלון.

2026-01-30 • via Nuitee
A
Audrey • solo_traveller • fr
10
Parfait
Pros:

Gayan a été un hôte incroyable ! D’une très grande gentillesse et bienveillance durant mon séjour pour s’assurer qu’il était parfait à Kandy.
Je vous recommande d’y séjourner les yeux fermés

Cons:

Encore en travaux actuellement, une belle réception est à venir.

2026-01-25 • via Nuitee
S
Sajintha • extended_group • ch
9
Tolles Hotel in Kandy mit sehr grossen Zimmern und perfekter Lage.
Pros:

Die Zimmer, die Betten und das Badezimmer waren sehr gross. Die Lage in Kandy ist hervorragend – sehr zentral!

Cons:

Nichts, alles super.

2026-01-24 • via Nuitee
N
Nayanthi • extended_group • lk
10
Very good stay. Staff was friendly. Facilities are good and comfortable stay
Pros:

It’s a very good hotel with great comforts

2026-01-24 • via Nuitee
S
Sajintha • extended_group • ch
9
2026-01-24 • via Nuitee
J
Jay • family_with_children • lk
10
2026-01-22 • via Nuitee
D
Deshan • family_with_children • lk
10
Pros:

Kitchen was not functioning at the time. But we got Uber Eats

2026-01-21 • via Nuitee