Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Issues with cleanliness
Limited food options

Categories

Cleanliness
8.3
Cleanliness was noted positively, but some reviews mentioned issues with odor and outdated facilities.
Service
9.3
Multiple reviews praised the staff for their hospitality and attentiveness.
Location
8.8
Location was workable with some mentions of it being a versatile distance from attractions.
Room Quality
8.3
Rooms were generally described as comfortable, though some issues were noted with cleanliness and amenities.
Amenities
8.5
Amenities were satisfactory but some reported issues with facilities like showers and kitchen.
Value for Money
9.3
Value was highlighted positively, especially in light of pricing compared to services offered.
Food and Beverage
8.1
Comments on food were limited, mentioning breakfast as decent but little else provided.
Overall Experience
9
Overall experience was stated as excellent, with many positive recounts of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:11

Property Description

Luxurious Accommodation
Indulge in a stay at Galaxy Hotel, located in the heart of Kandy, just 1.4 km from Sri Dalada Maligawa. Each room offers a flat-screen TV, with some featuring a cozy seating area and a private terrace or balcony for relaxation.

Convenient Amenities
Enjoy the convenience of free WiFi throughout the property and complimentary private parking. The 24-hour front desk ensures all your needs are met promptly for a hassle-free stay.

Nearby Attractions
Explore Kandy's popular attractions with ease; the Kandy City Center Shopping Mall and Kandy Museum are just a short distance away. Don't miss the chance to visit the Royal Botanical Gardens Peradeniya and Udawatta Sanctuary, both within reach. Book your stay at Galaxy Hotel for an unforgettable experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for US$5 per person per night when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 692 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 8.3
Amenities: 8.5
Value for Money: 9.3
Food and Beverage: 8.1
Overall Experience: 9
S
Shanaka • family_with_children • lk
10
2026-05-05 • via Nuitee
A
abeykoon • family_with_children • lk
9
2026-05-04 • via Nuitee
M
Matilda • couple • se
9
2026-05-04 • via Nuitee
C
Camilo Quintero • solo_traveller • co
10
2026-04-30 • via Nuitee
L
Lewis • couple • gb
8
2026-04-24 • via Nuitee
M
Moutet • extended_group • fr
10
Oarfait
Pros:

Chambre confortable
Climatiseur efficace

2026-04-20 • via Nuitee
Y
Yashodha • couple • lk
10
Thank you for the staff taking care of our safety ❣️
2026-04-20 • via Nuitee
I
Induranpitiya • family_with_children • lk
9
2026-04-20 • via Nuitee
V
veronique • solo_traveller • fr
10
Je recommande cet établissement, le personnel est aux petits soins, la chambre est hyper spacieuse et la climatisation f
Pros:

Très bon accueil avec un jus de fruit, chambre très spacieuse et palier pour fumer pratique

Cons:

Trace de gel douche sur rebord de la baignoire

2026-04-20 • via Nuitee
F
Fazleen • family_with_children • lk
9
It was an excellent stay and shall recommmend to others. Hospitality was exceeded my expectations
Cons:

Car Park

2026-04-20 • via Nuitee
A
Anjana Premaratne • family_with_children • lk
9
Pros:

The location is great. 1.5Km away from the Sacred Temple of the tooth relic. A good walk in the morning.
The room was spacious and comfortable. Bathroom was clean. Can access the rooftop where you'll find a great view of Bahirawa Kanda Buddha Statue. Staff is very friendly and attentive. Basically a place with good value for money. Our 2 girls loved the place. We had a comfortable stay.

Cons:

Nothing much other than the parking. There's secure parking for a limited number of vehicles. You have to ring them up when you want to get in or get out. We didn't have any issues because we visited on the Sri Lankan new year days where there were less number of vehicles. And the staff handles the parking really well without much inconvenience.
Minor improvements to Bathroom fittings (again we didn't have any issues) can elevate the whole experience further more.

2026-04-17 • via Nuitee
T
Tomáš • family_with_children • cz
9
Pros:

Velmi vstřícný personál, hotel evropského typu, vše bylo k naší naprosté spokojenosti.

2026-04-17 • via Nuitee
L
Lahiru • family_with_children • lk
10
2026-04-14 • via Nuitee
Z
Zakeel • solo_traveller • lk
8
2026-04-14 • via Nuitee
N
Namiik • family_with_children • ro
8
Pros:

I had a pleasant stay at this hotel in Kandy. The location is slightly away from the main city, which made it feel peaceful and less crowded, yet it’s still very easy to access the city whenever needed.

From the balcony, the view is beautiful—overlooking lush greenery, scattered houses, and a dramatic sky that adds a calm, scenic atmosphere, especially in the mornings and evenings.

The room was clean and well-maintained, which made the stay comfortable. The staff were friendly, helpful, and attentive, always ready to assist with anything we needed.

Overall, it’s a great place to stay if you’re looking for a quiet environment close to nature, while still being conveniently connected to the city.

2026-04-13 • via Nuitee
S
Sarindu Gamage • solo_traveller • lk
10
2026-04-13 • via Nuitee
A
Amit • family_with_children • in
4
Staff was good, so hopefully the hotel will only improve upon customer experience
Pros:

Room -
Room was very spacious, the most spacious among all the hotels I stayed with
The washroom had a bathtub, with 24*7 hot and cold water
Breakfast -
Though the breakfast took time to prepare it was a decent and filling one. English breakfast only - Fruits, Sandwiches, Muffins, Eggs , Omlette, Tea/Cofee/Juice

Cons:

Customer Service -
There just handful of staff maintaining this hotel currently as this seems to be under renovation.
On Day 1 when we woke up at 7AM there was not a single hotel staff we could locate for the first 30mins.
Worst part, there was no security guard or so available as well. They had locked the doors to keep us safe but we were like trapped, not a good feeling when you have plans to move early morning to explore the place
On Day 2 things were much better. BF was on time, though the same things but they took care of meeting our time constrains and providing us breakfast at our requested time as we were to check-out and make a move
Location -
The location is in the interior and google maps shows it wrongly, hence we took time to figure out the place. We had to call the reception to figure out how to reach the hotel.
Communication -
They should have mentioned about the renovation work to be transparents to their customers. Though it did not cause disturbance as majority of things were complete but it felt that the new management still has to take things under control.

2026-04-06 • via Nuitee
N
Nirmal • family_with_children • lk
10
2026-04-05 • via Nuitee
A
Ayesha Thilini • family_with_children • lk
6
2026-04-03 • via Nuitee
B
Berg • solo_traveller • no
10
2026-04-02 • via Nuitee