Hotel Buenaventura

Hotels
8 (30 reviews)
Carrera 11 16 - 14 , Pasto , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Grocery deliveries
Public Bath
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Bathroom cleanliness
Noise disturbances

Categories

Cleanliness
7
The bathroom smelled of dampness, indicating a cleanliness issue.
Service
9
The staff is very friendly and provided good attention.
Location
7.5
Slightly difficult location, but manageable with a vehicle.
Room Quality
8
Rooms are spacious and have hot water.
Amenities
8
Hotel has an elevator and other basic amenities.
Value for Money
8.5
Good value for a hotel of this rating.
Food and Beverage
8
No specific mention, assumed standard quality for this hotel tier.
Overall Experience
8
Overall a good experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-16 08:41

Property Description

Prime Location in Pasto, Nariño Region

Luxurious Amenities for a Comfortable Stay

Indulge in the city view from select rooms with private bathrooms and flat-screen TVs. Enjoy the convenience of free WiFi, parking, and toiletries.

Exceptional Guest Services

Count on our knowledgeable staff for area information and a seamless stay. The reception is ready to assist you at any time.

Book your stay at Hotel Buenaventura now for a memorable experience in Pasto!

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for COP 15,000 per person per night when using an available extra bed.
    People 11 years old and over stay for COP 20,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 30 reviews
Cleanliness: 7
Service: 9
Location: 7.5
Room Quality: 8
Amenities: 8
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8
A
Alejandra • solo_traveller • co
8
2026-02-13 • via Nuitee
E
eder arley • couple • co
10
Pros:

El personal muy amable destaca mucho del lugar.
Sin duda alguna muy recomendado el hotel.

2026-02-11 • via Nuitee
E
estupiñan • couple • co
7
2026-02-08 • via Nuitee
S
Santiago • couple • co
9
2025-09-15 • via Nuitee
L
Lina Vanessa • solo_traveller • co
9
2025-09-13 • via Nuitee
J
JAIME • solo_traveller • co
9
2025-09-06 • via Nuitee
• extended_group • co
5
Cons:

El Baño olía a humedad y hubo bastante ruido como hasta las 11 de la noche, cómo si estuvieran haciendo un arreglo, varias veces se llamo a la recepción y nunca contestaron.

2025-09-01 • via Nuitee
M
Meliza • family_with_children • co
10
2025-09-01 • via Nuitee
B
bolaños • couple • co
8
2025-09-01 • via Nuitee
• family_with_children • co
8
Hotel bueno y económico
Pros:

El hotel cuenta con ascensor, las habitaciones son amplias, hay agua caliente y en general el servicio y la atención fueron muy buenos.

Cons:

Un poco la ubicación del hotel, pero en nuestro caso que íbamos en vehículo no hubo problemas.

2025-09-01 • via Nuitee
P
Pablo Alejandro • solo_traveller • co
1
2025-08-25 • via Nuitee
M
Miguel • solo_traveller • co
10
2025-08-24 • via Nuitee
M
Marcos • extended_group • cl
6
Regular
2025-08-13 • via Nuitee
• solo_traveller • co
10
2025-08-04 • via Nuitee
J
Juan • solo_traveller • co
8
2025-07-31 • via Nuitee
A
Alexander • solo_traveller • co
10
Cómodo, el aseo es muy bueno, la atención es buena
Pros:

Muy bueno

Cons:

N/A

2025-07-13 • via Nuitee
N
Nieto • extended_group • ec
10
Pros:

El lugar como, la atención muy buena el precio es muy accesible

Cons:

La ubicación a lado de una avenida principal

2025-07-08 • via Nuitee
T
Thomas • review category business travellers • at
5
Passable
Pros:

After requesting we receive another room.
But it wasn't as large as we booked.
Look what we didn't like, below.

Cons:

Bored and lazy reception staff.
Very old furniture.
Loud smoke detectors on ceiling. Making a piiiip noise each 5 minutes and there are many at each floor. We couldn't sleep!
In offer was written the room has 30 m².
That's completely wrong.
It seems to me that management isn't able to know how to calculate m² for a room.
It seems they want to trap you with a large room, but they don't have that room size.
The room had maybe 10 m² including the bathroom!
If you are in the need or expectation of a larger room, take care!!
In offer was written: mountain view
We just saw a road and hear the loud traffic all the time.
Window doesn't close well, so you won't enjoy a quiet night.

2025-05-22 • via Nuitee
N
Nicolás • with friends • ec
10
Exceptional
2025-04-10 • via Nuitee
K
Kristian • group • co
10
Exceptional
2025-02-10 • via Nuitee