Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Inconsistent service
Food quality concerns

Categories

Cleanliness
5.56
Several reviews mention poor cleanliness, particularly the lack of hygiene in the hotel.
Service
9.03
Most reviews highlight friendly and helpful staff, though there's mention of some inconsistencies.
Location
9.57
Many reviews praise the location, particularly its proximity to the airport and surrounding amenities.
Room Quality
8.02
Rooms are generally described positively, but there are mentions of issues like noise and lack of amenities.
Amenities
7.55
Availability of basic amenities is good, but some reviews feel additional features are lacking.
Value for Money
8.51
With a few mentioning good value, the overall feedback is positive regarding what guests received for their money.
Food and Beverage
6.56
Mixed reviews on the breakfast and food quality, with some guests dissatisfied.
Overall Experience
8.43
Despite some negative experiences, the overall sentiment still leans positive with a recommendation for others to visit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:56

Property Description

Central Location in Heliopolis
Situated in the heart of Heliopolis, Hotel Gare offers 165 guest rooms and suites, along with an outdoor pool, barbecue facilities, a children's playground, and a sun terrace.

Comfortable Accommodations
Each room is equipped with a flat-screen TV, with some units offering views of the pool or garden. Guests can unwind in rooms featuring private bathrooms with bathtubs. Complimentary Wi-Fi is available throughout the hotel.

Convenient Amenities
Guests can dine at the various on-site restaurants, take advantage of private parking, and benefit from the 24-hour front desk service. The hotel's proximity to Saudi German Hospital and easy access to Cairo International Airport make it an ideal choice for travelers.

Experience comfort and convenience at Hotel Gare.

Important information:

• The property does not serve or permit alcohol.
• The property does not accept bookings from non-married couples. All couples from the Middle East checking into the same room must present a valid marriage certificate upon check-in as per the law. Otherwise, the property may reject the booking or request that a second room be booked.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 2 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 347 reviews
Cleanliness: 5.56
Service: 9.03
Location: 9.57
Room Quality: 8.02
Amenities: 7.55
Value for Money: 8.51
Food and Beverage: 6.56
Overall Experience: 8.43
Y
Yi • solo_traveller • us
9
A great stay near the airport.
Pros:

Good location, good environment, good price

Cons:

The breakfast is a bit off 5 star standard

2026-04-11 • via Nuitee
A
Alexander • couple • cl
6
It was close to the airport but the experience didn’t meet the expectations
Pros:

The location

Cons:

Well, I expected more of the place since it featured a 5 stars, which is a value given probably 10-30 years ago
Now a day I’ll say it’s a 3 stars, specially regarding the breakfast I would recommend it

2026-04-07 • via Nuitee
S
Sergio • family_with_children • es
8
I Will Côme back in case I have to go to The AirPort
Pros:

The need room was really Great and big

Cons:

Breakfast can be improved a little bit

2026-04-06 • via Nuitee
S
Simo • couple • ma
10
Génial
Pros:

Personnel

Cons:

Rien

2026-04-05 • via Nuitee
S
Simo • extended_group • ma
10
Super
Pros:

Oui

Cons:

Rien

2026-04-05 • via Nuitee
N
Nadiia Volodymyr • couple • ae
10
2026-03-31 • via Nuitee
د.عفاف السيد • solo_traveller • sa
9
2026-03-26 • via Nuitee
A
Ahmed • solo_traveller • eg
8
2026-03-25 • via Nuitee
S
Sandra • couple • eg
7
2026-03-16 • via Nuitee
I
Islem • couple • tn
1
2026-03-12 • via Nuitee
D
Dmitry • solo_traveller • ru
8
Pros:

Номер большой, современно отделанный, не старый. Хорошая терасса (приватная), на ней диван и кресла. Персонал предупредительный, корректный. Завтрак не очень хорош, но я вполне наелся. Но приходить на завтрак лучше до 9 утра. Бассейн на вид был чистый, ухоженный, но было прохладно и я не купался. От аэропорта 7 км на машине

2026-03-09 • via Nuitee
F
Fatani • couple • ae
1
Not a Hotel – Feels Like a Military Camp
Pros:

Nothing at all,
لا شيء مقارنة بالمشاكل والإهانات التي حصلت لنا،

Cons:

Rating: ⭐ 1/10 – One of the worst hotel experiences I’ve ever had

I rarely write negative reviews, but this experience was unbelievably bad and people deserve to know the truth before booking here.

First of all, this place feels more like a military camp than a hotel. The rooms they gave us were not in the main hotel building but in a separate, isolated building about 500 meters away from the main facilities. This meant every time we needed to leave or come back, we had to walk a long distance just to reach a car or Uber.

The worst part was the soldiers controlling the entrance. They would not allow cars or Uber to reach our building. Every single time we wanted transportation, we had to stand there waiting while a soldier tried to call some officer for permission. Sometimes we waited more than 10 minutes, and many times they simply refused to allow the car. It felt humiliating, like we were soldiers waiting for orders rather than paying guests in a hotel.

One of the people with us had just come to Cairo for a major surgery and could barely walk. Despite explaining this many times to reception, nothing changed. No solution, no permanent permission for cars to reach us, nothing. Only promises and apologies that led to absolutely zero action.

Several staff members said they were sorry and wanted to “meet and discuss,” but honestly we didn’t need discussions — we just needed basic respect and a simple solution, which never happened during our entire stay.

This situation repeated multiple times and caused real stress and physical difficulty for the patient with us. Paying guests should never be treated like this.

Honestly, Booking.com should seriously review how a place like this is listed as a hotel on their platform. This type of experience damages the trust travelers have in Booking. A hotel must treat tourists with professionalism and respect, not like they are entering a restricted military zone.

2026-03-08 • via Nuitee
A
Abdallah • couple • mt
10
Pros:

رائع جدا وتعامل رائع شكرا لهم من الاردن

2026-03-08 • via Nuitee
D
Duangkamol • couple • th
9
Room is quite good
Pros:

Good location

Cons:

Breakfast is not good

2026-03-08 • via Nuitee
D
Duangkamol • couple • th
9
Nice room and location
Pros:

Good location, not far from the airport

Cons:

Breakfast is not good

2026-03-08 • via Nuitee
E
Emilia • couple • es
6
2026-03-04 • via Nuitee
K
Kawtar • couple • sa
7
2026-03-03 • via Nuitee
A
Ali • couple • sa
10
المكان والغرفة نظيفة
Pros:

الاستقبال الجيدي من قبل الموضفين وخاصة السيد احمد مصطفى

2026-02-26 • via Nuitee
J
jean claude • family_with_children • fr
10
Superbe séjour endroit magnifique et très confortable avec un personnel aux petits soins surtout Ahmed Mostafa très atte
Pros:

La beauté de l hôtel

Cons:

Juste Les avions qui passent au dessus

2026-02-25 • via Nuitee
P
Philippe • couple • fr
8
Bon Hotel,
Pros:

Ça fait la deuxième fois en deux ans que je viens dans cet hôtel, le confort et la qualité sont au rendez-vous

Cons:

Il serait souhaitable de prévoir un petit déjeuner plus au normes occidentale

2026-02-08 • via Nuitee