Premier inn Mall Lahore

Hotels
8.2 (227 reviews)
Plot Canal Bank Road, Aziz Ave, Gulberg V , Lahore , pk

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Express check-in/check-out
Tour desk
Ironing service
Car hire
Currency exchange
See all facilities

Review Highlights

Pros:
Comfortable stay
Friendly staff
Cons:
Cleanliness issues
Overbooking problems

Categories

Cleanliness
7.51
Cleanliness was highlighted positively, but there were mentions of bed sheets and towels not changed timely.
Service
8.98
The service was praised for being exceptional, with particular mentions of helpful staff and excellent communication.
Location
8.22
Not explicitly mentioned, assigned to target overall rating.
Room Quality
7.97
Mixed reviews with some mentioning lack of basic necessities and changes in room categories.
Amenities
8
Basic amenities mentioned but there were complaints about availability.
Value for Money
8.46
Customers felt overall satisfied with their experience compared to the cost.
Food and Beverage
8.01
Breakfast was noted but rated as not up to the mark by some guests.
Overall Experience
8.48
Most reviews reflect a positive overall experience with suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:33

Property Description

Convenient Location
Located in Lahore, Hotel Premier inn Mall Lahore is strategically situated close to major attractions like Wagah Border and Nairang Galleries, making it the perfect base for exploring the city.

Comfortable Accommodation
Experience comfort at its best with air-conditioned rooms equipped with modern amenities such as flat-screen TVs, safety deposit boxes, and private bathrooms with complimentary toiletries and slippers.

Exceptional Services
Enjoy a hassle-free stay with services like room service, a 24-hour front desk, and currency exchange available to cater to all your needs during your visit.

Book your stay at Hotel Premier inn Mall Lahore now and indulge in a memorable experience filled with convenience and comfort.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 227 reviews
Cleanliness: 7.51
Service: 8.98
Location: 8.22
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.48
L
Liaqat • family_with_children • pk
10
2026-02-13 • via Nuitee
A
Abdul • family_with_children • pk
1
Pros:

When I was arrive my booking location they said we are full book then send me cavalry ground branch i was booked 3 bed room they gave me 2 bed room in 7000 ropes room was ugly dirty dist every were duvet pillow all dirty toilet not used able dirty and smelly towel there

Cons:

No single thing you can say good staff cleaning all extermlly bad even i can not gave them any star

2026-02-13 • via Nuitee
F
Faisal • couple • pk
10
2026-02-12 • via Nuitee
Z
Zafar • family_with_children • pk
9
2026-02-11 • via Nuitee
A
Abdul • couple • gb
10
Pros:

Prime location, parking facility and overall a very comfortable experience.

2026-02-11 • via Nuitee
A
Aamir • family_with_children • pk
8
2026-02-11 • via Nuitee
Z
Zahid • family_with_children • sa
5
Location is perfect but they charge more than hotel worth
Pros:

Only location

Cons:

Service and hotel itself

2026-02-09 • via Nuitee
A
Ahmad Bilal • solo_traveller • pk
1
2026-02-08 • via Nuitee
F
Farhan • family_with_children • pk
9
Pros:

Staff was really professional and we'll mannered.

Cons:

There should be a mirror in the room. I used washroom mirror.

2026-02-08 • via Nuitee
J
Jesper • family_with_children • pk
10
Such a lovely stay! Everything was perfect, andRukhsan made it even more special for us.
Pros:

Such a lovely stay! Everything was perfect, and Rukhsan made it even more special with his kind and caring service. Would love to come back 😊

2026-01-31 • via Nuitee
J
Jummani • couple • gb
10
2026-01-29 • via Nuitee
M
Moon • family_with_children • pk
10
2026-01-28 • via Nuitee
A
Asad • family_with_children • pk
1
sufocated and close rooms. no window.
Pros:

The room was very suffocate. lack o oxygen. whole night was run through headach.. will nover go in it again. I selected large room on booking.com but they provided me small bed room where price was same.

Cons:

The only water was hot for batch nothing else was good.

2026-01-25 • via Nuitee
A
Adnan • family_with_children • pk
10
Excellent Management
Pros:

Outstanding Stay in Lahore
Clean rooms, fast room service, and a very comfortable stay.
Special thanks to Rukhsan Sahib for his excellent management and warm hospitality.
Will definitely stay again

Cons:

Nothing

2026-01-24 • via Nuitee
I
Isha • family_with_children • pk
10
Thanks to Rukhsan for his outstanding hospitality & professionalism.
Pros:

As a frequent traveler who has stayed in hotels around the world, I had a wonderful experience at Premier Inn. The rooms were clean, comfortable, and well maintained, and the service was excellent throughout my stay.
Special thanks to Rukhsan for his outstanding hospitality, professionalism, and warm communicatiion

2026-01-22 • via Nuitee
A
Ameer • solo_traveller • pk
1
Cons:

Cockroaches - dirty linen - sunken mattress

2026-01-20 • via Nuitee
M
M • family_with_children • pk
10
2026-01-15 • via Nuitee
D
Danial • family_with_children • pk
10
2026-01-13 • via Nuitee
A
Ali • family_with_children • pk
10
2026-01-13 • via Nuitee
U
Usama • solo_traveller • pk
5
It was normal. Not so good
Pros:

The attitude of staff was good

Cons:

The cleanliness waa not good

2026-01-13 • via Nuitee