Hotel Congress

Hotels
7.8 (568 reviews)
311 East Congress Street , Tucson , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Noise from nearby establishments
Basic room amenities

Categories

Cleanliness
6.88
Some reviews mention old and dirty carpets.
Service
8.85
Many reviews highlight helpful and friendly staff.
Location
9.39
The hotel is in a prime location with proximity to attractions.
Room Quality
6.84
Rooms are basic with some complaints about noise and comfort.
Amenities
7.37
Basic amenities are lacking in some rooms as noted.
Value for Money
7.33
Mixed feelings on value considering the noise and additional charges.
Food and Beverage
6.88
Some dishes were reported as overcooked and unsatisfactory.
Overall Experience
8.85
Despite issues, many guests enjoyed their stay and the lively atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:32

Property Description

Historic Charm and Cultural Landmark
Experience the rich history of Tucson at the iconic Historic Hotel Congress, a cultural landmark with vintage radios and original features.

Nightlife and Dining Experience
Enjoy live concerts and events at the on-site nightclub, and indulge in award-winning cuisine at the Cup Café for a truly memorable dining experience.

Convenient Location and Nearby Attractions
With the Tucson Convention Center a short walk away and attractions like Tucson Museum of Art and Reid Park Zoo nearby, explore the best of the city during your stay.

Book now for an unforgettable stay at the Historic Hotel Congress in downtown Tucson.

Important information:

Please note that guests may experience noise from the on-site night club, as well as street noise. Earplugs are available upon request at the front desk. Contact the property for more information.

Guests must be 21 years of age or older to check-in at the property and guests under the age of 21 must be accompanied by a parent or guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.8
Based on 568 reviews
Cleanliness: 6.88
Service: 8.85
Location: 9.39
Room Quality: 6.84
Amenities: 7.37
Value for Money: 7.33
Food and Beverage: 6.88
Overall Experience: 8.85
L
Lapadat solo_traveller us
3
2026-08-30 via Nuitee
E
Ed family_with_children us
8
Pros:

The location was great. We did not see any of the shows, but we heard some of the music and liked the ambiance. This hotel would not be good for someone that did not like music or a funky sense of fun.

Cons:

The air conditioning could barely keep the room below 80. Granted, there was an extreme heat advisory, and it reached 110 F outside.

2026-08-28 via Nuitee
P
pinopip solo_traveller us
9
Pros:

The front desk people were great. I loved having drinks in the lobby.

Cons:

The music in the Tap Room was too jarring. They need to play something calming.

2026-08-25 via Nuitee
L
Lupe couple us
7
2026-08-24 via Nuitee
B
Biana solo_traveller us
5
Pros:

Great staff, iconic, interesting

Cons:

Smoking smell in the room
Very very very loud until 2:30AM
Limited food options when arrived at the hotel around 8pm
Bathroom really historic

2026-08-17 via Nuitee
D
Darlene Backes solo_traveller us
9
Pros:

Lots of great entertainment, friendly staff and great location. Easy to walk to shops, restaurants and bars. The bartenders make great cocktails. The bed was very comfortable.

Cons:

Wish the shower water pressure was a little better. It's very retro, so there are no televisions in the room. Although it absolutely does not bother us, cause we sleep like babies no matter what, be aware that. The noise doesn't stop until the parties do around 2 a m.
Even with a closed window, you may as well be outside. We don't mind at all, but l'm sure some people would.
Oh, and there's no elevator access.

2026-08-17 via Nuitee
T
TIMOTHY couple us
10
Enjoyable stay, highly recommended
Pros:

Went specifically because of it's historical relevance, not disappointed. Period correct rooms. We really enjoyed the Jazz Monoche music at the Century Room. Pa.rking was super easy close to the hotel and economical

Cons:

We could have stayed longer and continued the fun!

2026-08-15 via Nuitee
R
Richard solo_traveller us
10
Professional, courteous staff, clean and well maintained property
Pros:

Convenience and easy access in the middle of town. Modern amenities well maintained and clean

Cons:

Nothing to highlight

2026-08-14 via Nuitee
R
Robert couple us
8
It was convenient and historic
Pros:

Close to the concert venue we were going to. The room was comfortable. Breakfast at the Cup Cafe was exceptional.

Cons:

Noisy, the hotel was doing work in the lobby over night.

2026-08-06 via Nuitee
C
Christina couple us
10
Pros:

Unique room and loved the space.

Cons:

Nothing.

2026-08-06 via Nuitee
J
James couple us
9
Great old hotel located in the heart of downtown Tucson.
Pros:

We loved the old-world charm of the hotel. It was an older place but had plenty of charm and history. Staff was really helpful and accomodating.

Cons:

The bathroom got a little warm due to the old style and design of the room. You need to leave the bathroom door open for the A/C to help cool it down.

2026-08-06 via Nuitee
J
Jennifer couple us
10
2026-08-05 via Nuitee
C
Christopher couple us
1
2026-08-02 via Nuitee
M
Marbeth family_with_children us
10
Delightful. Would like to return.
Pros:

Neighboring night spots were a bit noisy. The clubs within the hotel were very well sound proofed.
Comfortable beds, plenty of towels.
Cup Cafe is outstanding, with an exceptional staff.

Cons:

Help with luggage or an elevator would be helpful.
A few more hooks in the bathroom would be convenient.

2026-07-20 via Nuitee
H
Hernandez couple us
9
I can not say enough good things! It was convenient to the Rialto. We will be back!
Pros:

We enjoyed our stay very much. It was only for one night but everything we needed/ wanted was right there. Restaurant. Bar. Night club. Entertainment. All in one place! We also like the layout of the room and the historical information/ artifacts that was in the hotel.

Cons:

The restaurant not being open later. We were there for a show at the Rialto and were starving by the time we got back. The restaurant was closed by the time we returned. But, we did eat there in the morning.

2026-07-20 via Nuitee
C
C. A. solo_traveller us
8
Central location with an amazing historical vibe
Pros:

Staff members Melissa, Matt & Perry were exceptional. I was able to arrange for the haunted tour with Melissa and it was well worth it. I loved the location downtown, so close to everything, and especially the broadcasting studio in the lobby. Great radio station! The room was comfortable and cute. Also the cactus garden is a nice bonus.

Cons:

They are very up front about the club downstairs, and the noise level. Some nights, even in the quietest room, you can feel the vibrations of the music until 2am. And for the inner garden rooms, your only view is out into the cactus garden, and if people are out there, it’s like they’re in your room with you.

2026-07-13 via Nuitee
M
Madeline solo_traveller us
7
It was convenient and budget friendly
Pros:

Location was great for seeing an event at the Club Congress or Rialto

Cons:

The toilet was very troublesome to flush. I would have to try at least 3 times with every visit to the bathroom. The room has a placard that says they give you 2 cans of complimentary sparkling water. When I asked about it, the staff said they were out of it. But they didn't offer other bottled water as a substitute. You still have to pay for the $5.00 bottle of water in the room's minibar.

2026-07-11 via Nuitee
M
Manni solo_traveller us
7
*Check- Buckle List
Pros:

The vibe, the history behind the whole place, the decor. Beds were comfortable. The floor upstairs and the stairs themselves made my kids a little nervous, and myself considering the creaking, not being level, feeling a few sunken "holes". But, considering the age , it was to be expected.

Cons:

No soda machine.

2026-07-04 via Nuitee
J
Jess solo_traveller us
4
2026-06-23 via Nuitee
S
Sponcey solo_traveller us
5
2026-06-20 via Nuitee