Hotel Congress

Hotels
7.8 (568 reviews)
311 East Congress Street , Tucson , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Noise from nearby establishments
Basic room amenities

Categories

Cleanliness
6.88
Some reviews mention old and dirty carpets.
Service
8.85
Many reviews highlight helpful and friendly staff.
Location
9.39
The hotel is in a prime location with proximity to attractions.
Room Quality
6.84
Rooms are basic with some complaints about noise and comfort.
Amenities
7.37
Basic amenities are lacking in some rooms as noted.
Value for Money
7.33
Mixed feelings on value considering the noise and additional charges.
Food and Beverage
6.88
Some dishes were reported as overcooked and unsatisfactory.
Overall Experience
8.85
Despite issues, many guests enjoyed their stay and the lively atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:32

Property Description

Historic Charm and Cultural Landmark
Experience the rich history of Tucson at the iconic Historic Hotel Congress, a cultural landmark with vintage radios and original features.

Nightlife and Dining Experience
Enjoy live concerts and events at the on-site nightclub, and indulge in award-winning cuisine at the Cup Café for a truly memorable dining experience.

Convenient Location and Nearby Attractions
With the Tucson Convention Center a short walk away and attractions like Tucson Museum of Art and Reid Park Zoo nearby, explore the best of the city during your stay.

Book now for an unforgettable stay at the Historic Hotel Congress in downtown Tucson.

Important information:

Please note that guests may experience noise from the on-site night club, as well as street noise. Earplugs are available upon request at the front desk. Contact the property for more information.

Guests must be 21 years of age or older to check-in at the property and guests under the age of 21 must be accompanied by a parent or guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.8
Based on 568 reviews
Cleanliness: 6.88
Service: 8.85
Location: 9.39
Room Quality: 6.84
Amenities: 7.37
Value for Money: 7.33
Food and Beverage: 6.88
Overall Experience: 8.85
K
Kendra • family_with_children • us
9
2026-10-31 • via Nuitee
T
TIMOTHY • couple • us
10
Fantastic stay that gives you a nice taste of the area in Tucson
Pros:

Really like the well maintained 1919 building. We went to the wednesday night Tucson hot jazz in the Century Room and found it absolutely charming and will return. It was a great value for an evening of entertainment. We had dinner and breakfast at the Cup Cafe and found the food fantastic. There was a lot of music going on in the hotel and immediate area.

Cons:

I wish that I could have stayed longer, no other complaints

2026-10-30 • via Nuitee
D
David • couple • us
9
2026-10-18 • via Nuitee
N
Nolan • couple • us
6
Pros:

I liked the location and the historic architecture.

Cons:

The price was very steep for the size of the room, amenities, and late sleeping hours.

2026-10-15 • via Nuitee
D
Dash • solo_traveller • us
9
2026-10-12 • via Nuitee
G
Guidizi • solo_traveller • us
8
2026-10-12 • via Nuitee
A
Alexandra • solo_traveller • us
8
Cozy mattress but dirty shower.
Pros:

The hotel is very unique and absolutely beautiful. All the staff were wonderful. The room was cozy and the mattress was very comfortable (firm which is my preference).

Cons:

My shower was not clean. I just went without a shower because I was only there one night, but if I had to shower I’d get/use shower shoes.

2026-10-12 • via Nuitee
A
Alexis • solo_traveller • us
7
2026-10-11 • via Nuitee
T
Token_BLK_Guy • solo_traveller • us
10
It was perfect. they have a good thing going on. it was a whole vibe.
Pros:

I went for the band Koffin Kats so it was roudy but it calmed down later into the morning but I was expecting that and I wouldn't have it any other way. All the bartenders were very nice and professional.

2026-10-11 • via Nuitee
R
Raeann • solo_traveller • us
10
2026-10-10 • via Nuitee
S
Shelley • couple • us
6
Called the hotel to go over my bill being I was already charged for the weekend and they charged me again for one night
Pros:

Location

Cons:

Wasn’t told we were in a pet friendly room. My daughter had a bad allergic reaction to the room having to leave a day early.
Didn’t mind the music but the DJ was horrible.

2026-10-08 • via Nuitee
A
Angela • couple • us
9
2026-10-07 • via Nuitee
M
Mackenzie • couple • us
5
2026-10-07 • via Nuitee
A
AshGoblin • solo_traveller • us
6
Pros:

I loved staying here it was 1 night but worth it I recommend the haunted tour too

Cons:

The restaurant the cup. I went there with a friend for breakfast my friend and I sat down trying to get some food one waiter came by and gave us some Waters and introduced themselves and handed us some knives and forks and stuff like normal. On my waitress came around she introduced herself and I started speaking and she immediately snapped around turned her back to me and addressed the other people beside us who weren't even asking for anything she ignored me the entirety of her standing there and then just walked away just to say my friend and I were very upset by this and just decided to go across the street instead to a local tea shop

2026-09-17 • via Nuitee
N
Nicholas • family_with_children • us
10
2026-09-16 • via Nuitee
S
Susan • solo_traveller • us
8
2026-09-15 • via Nuitee
K
Karl • solo_traveller • us
6
2026-09-14 • via Nuitee
T
TOWNSEND • solo_traveller • us
10
Pros:

The staff was professional and pleasant. The Hotel has a comforting welcome charm.

2026-09-14 • via Nuitee
S
Sonia • couple • us
6
2026-09-13 • via Nuitee
A
Anthony Di Franco • solo_traveller • us
7
2026-09-08 • via Nuitee