Hotel Congress

Hotels
7.8 (507 reviews)
311 East Congress Street , Tucson , us

Children allowed
Pets allowed

Facilities

Nightclub
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Luggage storage
Safety deposit box
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Noise from nearby establishments
Basic room amenities

Categories

Cleanliness
6.88
Some reviews mention old and dirty carpets.
Service
8.85
Many reviews highlight helpful and friendly staff.
Location
9.39
The hotel is in a prime location with proximity to attractions.
Room Quality
6.84
Rooms are basic with some complaints about noise and comfort.
Amenities
7.37
Basic amenities are lacking in some rooms as noted.
Value for Money
7.33
Mixed feelings on value considering the noise and additional charges.
Food and Beverage
6.88
Some dishes were reported as overcooked and unsatisfactory.
Overall Experience
8.85
Despite issues, many guests enjoyed their stay and the lively atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:32

Property Description

Historic Charm and Cultural Landmark
Experience the rich history of Tucson at the iconic Historic Hotel Congress, a cultural landmark with vintage radios and original features.

Nightlife and Dining Experience
Enjoy live concerts and events at the on-site nightclub, and indulge in award-winning cuisine at the Cup Café for a truly memorable dining experience.

Convenient Location and Nearby Attractions
With the Tucson Convention Center a short walk away and attractions like Tucson Museum of Art and Reid Park Zoo nearby, explore the best of the city during your stay.

Book now for an unforgettable stay at the Historic Hotel Congress in downtown Tucson.

Important information:

Please note that guests may experience noise from the on-site night club, as well as street noise. Earplugs are available upon request at the front desk. Contact the property for more information.

Guests must be 21 years of age or older to check-in at the property and guests under the age of 21 must be accompanied by a parent or guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 9 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 507 reviews
Cleanliness: 6.88
Service: 8.85
Location: 9.39
Room Quality: 6.84
Amenities: 7.37
Value for Money: 7.33
Food and Beverage: 6.88
Overall Experience: 8.85
M
Melissa family_with_children us
10
Pros:

All of it

Cons:

Only 1 key for room. Sharing was hard.

2026-04-08 via Nuitee
L
Lapierre family_with_children us
4
Birthday bomb
Pros:

The cup restaurant, except it needs to open @7am instead of 8 am also should have coffee for early risers

Cons:

Smell like sewer, and bathroom was too small

2026-04-01 via Nuitee
J
Jessop couple us
10
Pros:

Here for a concert

Cons:

No elevator

2026-03-30 via Nuitee
T
Tod family_with_children us
7
Good location hotels are a scam
Pros:

Full of history and flavor.

Cons:

250 for a night is insane pricing even for a nice place like this. May you be judged as high as your prices are.

2026-03-30 via Nuitee
P
Pamela family_with_children us
7
Pros:

location, music, food was great

Cons:

bed was not very comfortable nice sheets but bed was old spring mattress that did not do well on the back, no tv in room which understand with age of place but for price maybe consider

2026-03-25 via Nuitee
L
Lorraine family_with_children us
10
2026-03-21 via Nuitee
J
Jeffrey family_with_children us
8
A Unique Venue
Pros:

Historic hotel. Great onsite restaurant.
Excellent location

Cons:

Can be a little noisy with music venues downstairs.

2026-03-21 via Nuitee
J
Joyce solo_traveller us
6
A hopping night scene in a historic hotel.
Pros:

Check-in and check-out were quick and friendly. The Cup Cafe was convenient and tasty. My room was charming, and the location allows easy access to downtown and other spots. I loved the historic look of the hotel.

Cons:

This is less a negative than a caution. There is no elevator in the hotel, which makes it non-compliant with the ADA. In addition, my bathroom was so tiny I literally had to squeeze past the sink to get to the shower. If you have mobility challenges, this is not the hotel for you. Another word of warning: when I arrived around 11:30 p.m. on a Friday night, the downstairs was PACKED and a DJ was going strong. There are several bars / saloons in the hotel, and there is music every night of the year, sometimes live, sometimes a DJ. The desk clerk was very kind and clear to tell me the hotel does not give refunds for noise. If you want quiet, choose a different hotel. I was told I had one of the quieter rooms. My bed literally vibrated with the amped-up bass until 2 a.m., both Friday and Saturday. On Sunday, there was a cover band that did a great version of Creep. I was ready to listen to them (from my room) well into the night, but the music stopped at 9:30 that day. I wasn't particularly bothered by the noise. I mean, I found it all pretty funny. But if you're a light sleeper, this isn't the place for you on weekends.

2026-03-20 via Nuitee
S
Stephen couple us
10
2026-03-18 via Nuitee
I
Ian solo_traveller us
6
2026-03-17 via Nuitee
S
Simonson solo_traveller us
7
Don't expect the style of a big chain hotel but that said it has a lot of character and history.
Pros:

The location is great, lively nightlife, walking distance to entertainment and many restaurants. As they state it is fairly noisy but really not bad. It's quaint, old and fairly small rooms but all that is disclosed, no surprises. Cool bit of history.

Cons:

Again no surprises, they carefully and fully disclose all the quirks of the place, so read it and if it fits your style then no worries. The various amenities, bars, restaurants etc. seem to be independent so there is no room charging available.

2026-03-16 via Nuitee
J
John solo_traveller us
9
Very boutique, artsy, cool, funky place. I would totally stay here again and would recommend to others absolutely!
Pros:

Beautiful historic property. Well kept.

Cons:

It’s noisy. However this is expected given that several music venues are down stairs and across the street which they make you aware of. Honestly with some ear plugs I slept like a baby!

2026-03-16 via Nuitee
A
Armando solo_traveller us
10
2026-03-12 via Nuitee
C
Courtney solo_traveller us
8
Pros:

Excellent vibe! The aesthetics, from the history to the music venues to the cafes, it's all great! Very, very enjoyable.

Cons:

Some of the staff seem like they truly can't be bothered. It's a little rough after a really long drive & work stress.

2026-03-09 via Nuitee
P
Philippe family_with_children be
8
2026-03-06 via Nuitee
J
joshua family_with_children us
10
2026-03-05 via Nuitee
B
Barbara extended_group us
7
I was happy overall with the hotel and it was very comfortable.
Pros:

Breakfast was really good. Very convenient as it was right in the hotel.

Cons:

Beds are too tall. I am very short and had to jump to get in bed. I couldn't reach the bathroom light. Shower was dripping all night long. I did tell the manager.

2026-03-04 via Nuitee
A
AzMomma316 family_with_children us
10
2026-03-01 via Nuitee
A
Alyssa Eunice family_with_children us
2
2026-03-01 via Nuitee
N
Naugle couple us
7
It was amazing and I will totally do it again.
Pros:

It’s downtown location.

Cons:

The noise, but I knew going in.

2026-02-27 via Nuitee