Hotel Castillo Real

Hotels
8.6 (19 reviews)
Calle 19, 13-31, Centro , Tunja , co

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Fax/photocopying
Tour desk
Ironing service
Packed lunches
See all facilities

Review Highlights

Pros:
Cleanliness
Good Location
Friendly Service
Cons:
Price Discrepancy
Cold Shower

Categories

Cleanliness
8.4
General praise for cleanliness, though some concerns about service miscommunication.
Service
9.4
The staff was friendly and provided excellent service.
Location
9.4
Excellent location near key attractions, though safety concerns at night.
Room Quality
7.4
Room quality was decent but had issues with water heating.
Amenities
7.4
Basic amenities provided, but lacking additional offerings like cold beverages in rooms.
Value for Money
8.9
Value perceived good despite some pricing discrepancies at check-in.
Food and Beverage
8.9
Standard offerings, no specific comments against it.
Overall Experience
9
Overall experience was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:08

Property Description

Luxurious Accommodation with Modern Amenities
Hotel Castillo Real, located in Tunja, offers a lavish stay just 31 km from Iguaque National Park. Indulge in comfort with a shared lounge, private parking, and a terrace. The on-site restaurant serves delectable dishes, complementing the room service available.

Convenience at Your Fingertips
Enjoy the convenience of a 24-hour front desk and free WiFi throughout the property. Each guest room features a flat-screen TV with cable channels, ensuring entertainment at your fingertips. The private bathrooms with showers add a touch of luxury to your stay.

Explore Nearby Attractions
Discover the rich culture of Tunja with Museo del Carmen just 36 km away. For a fun day out, visit Gondava Theme Park located 38 km from the hotel. Don't miss the chance to book your stay at Hotel Castillo Real for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for COP 40,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs COP 24000 per day.

Location

Guest Reviews

8.6
Based on 19 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.4
Room Quality: 7.4
Amenities: 7.4
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 9
R
Riordan solo_traveller co
5
Friendly staff but terrible wifi and kind of noisy even in the internal room.
2026-01-19 via Nuitee
C
CRISTIAN solo_traveller co
7
2026-01-04 via Nuitee
E
Edna Lucia solo_traveller co
8
Agradable y aseado
Pros:

El aseo, la ubicacion

Cons:

Comunicacion

2025-12-29 via Nuitee
J
Juan Carlos family_with_children co
2
Cons:

En la página me registro un precio, por noche muy diferente al que me cobraron.

2025-12-26 via Nuitee
J
Juan C solo_traveller co
9
Muy chevere
Pros:

Muy cerca para todo y muy Central

Cons:

Nada

2025-12-25 via Nuitee
T
Timothy solo_traveller us
9
Very comfortable and convenient for the price
Pros:

I was very pleased with the hotel. The staff was friendly when I checked in, and the room was very well appointed. There was a fridge, a desk and chairs, a large, comfortable bed, TV with cable and plenty of outlets.

Cons:

The only big negative was the cold shower. It had one of those electric water heaters at the spout, and it didn't really do the job.

The room was cold, too, but I wouldn't want to pay double for a hotel with heating. I just crawled under the covers.

The neighborhood kind of scared me when I arrived at night, but it turned out to be fine. The hotel is a few blocks from the main square. Those few blocks were busy with stalls and shoppers by day. The other direction seemed to be an ordinary working-class neighborhood, so, no I wouldn't go walking there, but I don't think it's especially dangerous.

There was a festival on, so it was noisy at night, but that isn't the hotel's fault.

The whole place was modern and anonymous, so don't come here if you're looking for colonial architecture.

2025-12-25 via Nuitee
A
Alba Avella couple co
9
Mi experiencia
Pros:

La ubicación cerca a la plaza de Bolívar y al centro de la ciudad. La atención del personal excelente.

Cons:

El agua en la ducha no es caliente.

2025-12-24 via Nuitee
N
NANI solo_traveller fr
8
2025-11-08 via Nuitee
P
PINILLA HERNANDEZ couple co
1
Cobro de mas
Pros:

Limpieza

Cons:

En la públicacion estaba el valor de 185 mil pesos cuando se llegó nos cobraron 255 mil pesos osea 80 mil pesos mas

2025-11-06 via Nuitee
H
Henry solo_traveller co
8
2025-11-06 via Nuitee
F
FABIOLA solo_traveller co
6
2025-11-05 via Nuitee
V
VARGAS GRIJALBA couple co
10
2025-11-03 via Nuitee
R
Ricardo Andres solo_traveller co
10
Comodidad y muy buen servicio
Pros:

El aseo en General y atención del personal

Cons:

No contar con parqueadero para Moto y bebidas frías (solo al clima en la vitrina de recepción)

2025-11-03 via Nuitee
A
Ana solo traveller um
9
Superb
2025-05-05 via Nuitee
K
Karina solo traveller co
8
Very good
2024-07-01 via Nuitee
H
Henry review category business travellers co
10
Exceptional
2023-07-07 via Nuitee
J
Julián solo traveller co
10
Exceptional
2023-05-01 via Nuitee
B
Barbara solo traveller co
8
Very good
Pros:

Staff was awesome. Very clean. Close to Plaza Bolivar.

Cons:

Only hot water in the shower the first day. Second day the water was cold.

2023-04-09 via Nuitee
J
Jesus young couple co
10
Exceptional
2023-03-03 via Nuitee