Jatra Flagship Sylhet City Centre

Hotels
8.4 (168 reviews)
Road # 2, Block # E, Shajalal Upashahar Flat # 4A, 4B & 5A, House # 61, Forida Villa , Sylhet , bd

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Safety deposit box
Soundproof rooms
Ironing service
Non-smoking throughout
Allergy-free room
Fruits
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Helpful staff
Great location
Cons:
Small room size
Issues with service at reception
Water pressure problems

Categories

Cleanliness
8.14
Generally clean but one reviewer mentioned used towels with a smell.
Service
8.91
Staff were reported as very helpful, with good communication and assistance.
Location
9.15
Located in a safe area with easy access to local attractions and shops.
Room Quality
7.6
Rooms were mentioned as small, with insufficient space for luggage.
Amenities
8.43
Facilities include good AC and international TV channels, though some issues with hot water were noted.
Value for Money
8.49
Guests felt the hotel offered good value for the price.
Food and Beverage
8.14
Breakfast was simple yet sufficient; some room for improvement noted in variety.
Overall Experience
8.31
Mostly positive experiences with a few service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:46

Property Description

Luxurious Accommodation
Experience comfort and style at Jatra Flagship Sylhet City Centre. Our 4-star hotel offers elegantly furnished rooms equipped with modern amenities such as air conditioning, flat-screen TVs, and private balconies with stunning city views. Enjoy a restful night's sleep surrounded by plush bed linen and soft towels.

Convenient Services
Our hotel provides free WiFi, room service, and a 24-hour front desk to cater to all your needs during your stay. Whether you require assistance or simply want to relax in your room, our dedicated staff is always ready to ensure your comfort and satisfaction.

Ideal Location
Situated in the heart of Sylhet, Jatra Flagship Sylhet City Centre offers easy access to the city's attractions and business centers. With the Osmani International Airport just 11 km away, traveling to and from the hotel is convenient for our guests.

Book your stay at Jatra Flagship Sylhet City Centre now for a memorable and enjoyable experience.

Important information:

Please note that all couples must present a marriage certificate upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 168 reviews
Cleanliness: 8.14
Service: 8.91
Location: 9.15
Room Quality: 7.6
Amenities: 8.43
Value for Money: 8.49
Food and Beverage: 8.14
Overall Experience: 8.31
M
Mohammad Harun family_with_children bd
10
Pros:

It was a amizing stay .specialy hirdoy was exelent. He makes our stay very comfortable.he is very helpful and humble.every singe problem very fast
Coming to resloveing it.thank you hridoy for everything.

Cons:

I fell something need to improve from hotel owner side. Exmple therers no minifridge.no coffetable..couple room only one single sofa.no telephone.no cable lone.tv was not working.room
Wase not painting longo tine.

2026-02-14 via Nuitee
Y
Yang solo_traveller be
9
Pros:

The room was very clean and communication via WhatsApp was good. Since it was located in a residential building, it's a little hard to find. I arrived in the evening and the staff came out to welcome me. Breakfast was basic but good. Location is super, I walked everywhere and could explore, very safe area with interesting shops and most importantly supermarkets. Going to the airport was also no problem, CNG for around 400 taka. The balcony with mosquito net was cool.

Cons:

The room was quite small, I stayed there alone but still had nowhere to put my luggage, asked for a second chair and it was much better. Also the water pressure of the hot water was not enough, but it was not a problem for me, I used a bucket to mix cold and hot water.

2026-01-06 via Nuitee
P
Parmeshwor couple bd
10
2026-01-02 via Nuitee
K
Kawasaki solo_traveller jp
10
Pros:

From the first step inside, this hotel revealed itself not as a place to stay, but as a quiet sanctuary built of human kindness. Stone and glass may form its body, yet its soul lives unmistakably in the people who move through its halls—gentle voices, attentive eyes, and a generosity that flows without announcement or expectation.

Here, help does not wait to be summoned. It arrives softly, almost intuitively. A CNG reservation, arranged as if smoothing a wrinkle from the fabric of the journey. Restaurant ideas offered not as suggestions, but as thoughtful gifts, shaped by care and local wisdom. Each interaction felt less like a transaction and more like a shared moment of understanding between travelers of the same road.

What lingers most is the sense of being quietly accompanied. At no point did I feel alone in the practicalities of travel; unseen hands seemed to steady the path, ensuring that small uncertainties never grew heavy. This hotel does not merely host its guests—it carries them, gently and deliberately, from one day to the next. Long after departure, its presence remains, like a low, reassuring light remembered in the distance.

2026-01-01 via Nuitee
A
Ahmed couple bd
8
2025-12-25 via Nuitee
B
Bhuiyan couple bd
8
Pros:

Decent

2025-12-24 via Nuitee
K
Karen couple gb
9
Clean, comfortable rooms and very helpful staff
Pros:

Very clean, large room and bathroom in a modern building on a quiet street. Good AC and the TV even had international channels. The staff were very helpful, friendly and polite. Communication before arrival on WhatsApp was very efficient and they helped us organise a driver. Breakfast was simple but sufficient. We walked from the hotel into the city centre very easily, solo female would also be able to do so. Highly recommend staying here!

Cons:

The shower was too hot at times and hard to regulate for the right temperature, but not a major problem.

2025-12-22 via Nuitee
A
Arosh couple gb
3
Never ever book again this room
Pros:

Just a bed

Cons:

When I reached to the property I give a call to the provided number they received from Dhaka branch but I booked room in sylhet. There’s nothing described where to go where is the reception I had to waite outside for long. The guy who working in the reception he said gate will be open 24 hours. When I came back at 11 pm the main gate was locked. The care taker has and I said I book room but he don’t wanna open a gate. Lift was shut at 11 pm. Room has no towels for bath I had ask for it. And I got used towels which is I clearly feel smells. Then I didn’t take shower. Very unprofessional and disappointed

2025-12-22 via Nuitee
I
India solo_traveller au
9
Great stay in sylhet
Pros:

Great stay here with my friend whilst visiting sylhet.
The rooms are actually impressively clean,
very quiet and come with a super comfortable bed.
I would say great value for money. The hotel is within walking distance to many conveniences.
The young hotel manager was great and always helped us where needed , a big thank you to him for everything.

2025-12-16 via Nuitee
M
Mobrur couple in
9
2025-11-21 via Nuitee
T
Taj family_with_children gb
10
Pros:

Good service by Rajeon. Very quiet residential area

2025-11-16 via Nuitee
S
shintaro solo_traveller jp
7
2025-11-08 via Nuitee
D
Dilruba couple gb
8
Staff members was excellent
Pros:

Location was very nice and quiet area and overall was good everything

Cons:

Mosquito bites

2025-11-01 via Nuitee
A
Anam couple gb
10
2025-10-31 via Nuitee
S
Stephen couple gb
10
Brilliant
Pros:

Hridoy was a very nice man, he was hospitable, kind and a great host, breakfast was delicious and beautifully presented, room was clean, comfortable bed, quiet, couldn’t ask for more. Thank you Hridoy

Cons:

Nothing

2025-10-25 via Nuitee
N
Novera couple bd
3
Not worth the price, poor room conditions with only decent staff service; would only be fair at about 40% lower cost.
Pros:

The property is not worth the price. The room was very small, the air conditioner leaked water, and the walls were damp. The only positive was the staff’s behavior, which was decent. Overall, considering the condition and service, the place would only be worth staying at if the price were about 40% lower.

Cons:

The property is not worth the price. The room was very small, the air conditioner leaked water, and the walls were damp. The only positive was the staff’s behavior, which was decent. Overall, considering the condition and service, the place would only be worth staying at if the price were about 40% lower.

2025-10-02 via Nuitee
A
Abdul solo_traveller gb
10
Good stay, thank you Fihad
Pros:

The property is clean
Fihad is always attentive
Room comfort and cool air con
Has a dining area with microwave and fridge so you can heat your food
Area very quiet
Ask for Fihad, he is always on standby and his service is 10/10

2025-10-01 via Nuitee
Z
Zahirun family_with_children ca
10
Stuff hridoy was very nice guy and very helpful person.He was well manias well.
Pros:

Overall was very good place to stay.

Cons:

Nothing

2025-09-18 via Nuitee
M
Mahmud couple bd
8
Pros:

The room, the bed, the decorations, the staff.

Cons:

In my opinion, the rent could be less. There are other hotels available which offer the same facilities and amenities, but cheaper. This hotel offers different rooms in the same apartment for different guests, so I felt a little uncomfortable regarding privacy. Also, the room we stayed in did not have a balcony, a key feature they mentioned for their rooms. I am not saying this hotel is bad. I just expected a little more for the price I paid.

2025-07-12 via Nuitee
N
Nick solo traveller gb
10
Great place to stay in Sylhet
Pros:

Great place in Sylhet, really enjoyed my stay here. Located in a residential area so nice and quiet. The room definitely had a 5 star feel to it and was very clean. You're about a 30min walk or a very cheap rickshaw ride to the main shopping/city centre. A fresh breakfast is provided at whatever time you choose and the man working there knows how to get to all the places of interest. It is around a 20min journey from the airport and around 15min from the bus/train station. Would easily recommend this place to anyone (foreign or local) visiting Sylhet.

Cons:

Not sure if this is possible as it is located in a residential building, but maybe an ouside sign could be useful. Especially if arriving late.

2025-05-13 via Nuitee