HOTEL dGATES

Hotels
7.4 (2566 reviews)
Ferozpur Road, Opp Qaddafi Stadium, Lahore , Lahore , pk

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Good value for money
Cons:
Poor cleanliness
Unprofessional service

Categories

Cleanliness
6.31
Concerns about cleanliness and bad smell in bathrooms.
Service
7.78
Mixed reviews with mentions of unprofessional staff but also mentions of good service.
Location
8.82
Consistently praised for its good location.
Room Quality
6.27
Reports of small rooms and issues with air conditioning.
Amenities
7.3
Facilities below expectations with complaints about cleanliness of pool and missing amenities.
Value for Money
7.76
Some reviews find it to be good value for the price.
Food and Beverage
7.31
Breakfast was mentioned as nice but below average in some instances.
Overall Experience
7.68
Mixed experiences, some guests satisfied while others disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:18

Property Description

Luxurious Accommodation:
Grand Palm Hotel, located in Lahore, offers upscale rooms with modern amenities including air conditioning, flat-screen TVs, and private bathrooms. The rooms are elegantly designed and provide a comfortable stay for guests.

Wellness and Dining:
Guests can enjoy the hotel's fitness centre, indoor pool, and hot tub for relaxation and leisure. The on-site restaurant serves delicious meals, and room service is available for convenience. Additionally, a variety of breakfast options are offered to start the day right.

Convenient Location:
Situated near top attractions like Gaddafi Stadium and Nairang Galleries, Grand Palm Hotel is an ideal choice for travelers. With free WiFi, parking, and a 24-hour front desk, guests can experience a seamless stay in Lahore.

Book your stay at Grand Palm Hotel for a memorable and comfortable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for PKR 1,500 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for PKR 2,000 per person per night when using an existing bed.
    People no matter the age stay for PKR 2,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 2566 reviews
Cleanliness: 6.31
Service: 7.78
Location: 8.82
Room Quality: 6.27
Amenities: 7.3
Value for Money: 7.76
Food and Beverage: 7.31
Overall Experience: 7.68
H
Hussain couple pk
10
2026-06-27 via Nuitee
M
Musa couple pk
7
2026-06-27 via Nuitee
A
Arsam solo_traveller pk
10
2026-06-25 via Nuitee
U
ubaid ullah couple pk
1
2026-06-24 via Nuitee
F
Farhan solo_traveller pk
8
2026-06-24 via Nuitee
A
Amir solo_traveller pk
5
2026-06-24 via Nuitee
S
sulehri couple pk
10
2026-06-21 via Nuitee
A
Adnan couple pk
1
This hotel is not good value for money. The building is very old, and both the room and washroom are outdated and poorly
Pros:

Nothing

2026-06-19 via Nuitee
A
Ayesha solo_traveller gb
4
Very disappointed stay very disappointed
Pros:

I really liked the view of Gaddafi stadium from my hotel room

Cons:

Mice crawling around reception lobby and restaurant area ,hotel very dirty filthy curtains have mould funny smell of damp and dust in room. Also staff did nothing to contain the mouse 🐁 just tried to chase it off laughing at me. TV remote in room broken,plug sockets broken not working, TV wasn't working .Extremely disappointed by how the standards and cleanliness of this hotel are needs a full revamped no maintenance done hotel falling apart.

2026-06-18 via Nuitee
M
Muhammad solo_traveller pk
7
2026-06-18 via Nuitee
M
Muhammad couple pk
7
2026-06-18 via Nuitee
A
Ali couple pk
3
Pros:

Location was good

Cons:

The Front office manager Mr Danish Ahmed was very rude and arrogant as if he owns the place, completely lacking in basic customer service skills. Upon checking the bed linen, I noticed it was dirty and politely requested a replacement. Rather than apologizing or attempting to resolve the issue, the manager responded with a dismissive and disrespectful attitude, saying, “We can’t show you all the linen for you to choose from. It is what it is.”
This response was shocking and unacceptable.
A hotel can recover from mistakes, but it cannot recover from staff who treat paying guests with contempt. The dirty linen was bad enough, but the manager’s attitude made the experience far worse. I would strongly advise potential guests to consider other options if they expect cleanliness, professionalism, and respectful treatment.

2026-06-18 via Nuitee
A
Ali couple pk
3
Pros:

Location was good

Cons:

Pathetic room service and The front office manager Mr Danish Ahmed was rude and arrogantas if he owns the place and completely lacking in basic customer service skills. Upon checking the bed linen, I noticed it was dirty and politely requested a replacement. Rather than apologizing or attempting to resolve the issue, the manager responded with a dismissive and disrespectful attitude, saying, “We can’t show you all the linen for you to choose from. It is what it is.”
This response was shocking and unacceptable.
A hotel can recover from mistakes, but it cannot recover from staff who treat paying guests with contempt. The dirty linen was bad enough, but the manager’s attitude made the experience far worse. I would strongly advise potential guests to consider other options if they expect cleanliness, professionalism, and respectful treatment.

2026-06-18 via Nuitee
M
Mughal solo_traveller pk
10
2026-06-17 via Nuitee
M
Mughal solo_traveller pk
10
2026-06-17 via Nuitee
S
Shahroz couple gb
1
Unsatisfactory and could be better
Pros:

I like it location very easily accessible

Cons:

The staff, the management and not disciplined employees.

2026-06-17 via Nuitee
M
Mughal solo_traveller pk
10
2026-06-17 via Nuitee
I
Ibrar couple pk
8
2026-06-16 via Nuitee
A
Abdulrehman couple pk
7
2026-06-16 via Nuitee
M
Minhas solo_traveller sa
10
2026-06-16 via Nuitee