Matala Bay Hotel

Hotels
8 (1210 reviews)
Main Street , Matala , gr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice amenities
Cons:
Cleanliness issues
Room condition not modern
Food quality varies

Categories

Cleanliness
6.14
Some reviews indicated that the room was not clean and the bathroom was poorly maintained.
Service
9.11
Overall friendly and helpful staff was frequently mentioned.
Location
9.15
The hotel is well-located, close to the center and the beach as per multiple reviews.
Room Quality
7.1
Rooms were noted as spacious but not modern, which affected the score.
Amenities
8.63
Good amenities like the pool were mentioned, but some areas need improvement.
Value for Money
8.09
Considering the price and location, the value for money is deemed reasonable.
Food and Beverage
7.64
Breakfast was good, but some reviews critiqued the variety and quality.
Overall Experience
8.11
Despite some issues, many reviewers indicated they would return, leading to a positive overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 05:00

Property Description

Lush Greenery Oasis near the Beach

Swimming Pool and Authentic Dining Experience

Enjoy air-conditioned rooms with balconies, a refrigerator, and a TV. Indulge in Cretan dishes at the restaurant and unwind at the poolside bar.

Activities and Entertainment for All Ages

Have fun in the games room, explore horse riding and diving, or simply relax by the pool. Free Wi-Fi, a playground for kids, and a 24-hour front desk add convenience to your stay.

Convenient Location and Hassle-Free Stay

Get insider tips on nearby attractions from the friendly staff. With free parking on site, Matala Bay Hotel & Apartments offers a perfect blend of comfort and leisure for your vacation.

Important information:

Please note that breakfast is served from 08:00 am until 10:00 am, while dinner is served from 7:00 pm until 9:00 pm.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1210 reviews
Cleanliness: 6.14
Service: 9.11
Location: 9.15
Room Quality: 7.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.11
C
CHRISTIAN • couple • fr
9
Pros:

Très bon petit déjeuner copieux et varié

Cons:

Être logé dans une annexe sans ascenseur alors que mon mari a des problèmes de locomotion nous avions choisi un hôtel avec ascenseur

2026-01-19 • via Nuitee
E
ELENI • family_with_children • gr
8
2026-01-19 • via Nuitee
A
Andre • couple • nl
8
Pros:

Goed ontbijt,schone kamer

2026-01-19 • via Nuitee
P
Peter • family_with_children • si
8
2026-01-19 • via Nuitee
A
Alain • couple • fr
6
Matala est un endroit à voir.
Pros:

la piscine et le petit déjeuner bien. les jus d'orange pris au petit déjeuner nous ont été offert, avons apprécié ce geste!

Cons:

La chambre dans le bâtiment de l'autre coté de la rue est vraiment vieillottes, ca aurait besoin d'un coup de rénovation

2026-01-19 • via Nuitee
B
Bram • couple • be
8
Een aanrader voor bezoekers van Matala
Pros:

Heel goed ontbijt, tof zwembad met veel ligstoelen, niet ver van Matala zelf.

Cons:

De receptionist bij aankomst was nogal kortaf.

2026-01-19 • via Nuitee
M
Michaela • couple • de
10
Matala gehört zu meinem Lieblingsort auf Kreta. Wir gehen wieder in das Matala-Bay-Hotel.
Pros:

Alles: Der große Pool, die netten Menschen, das Essen, das Zimmer, die Dusche, der Parkplatz direkt am Haus in Matala. Wir kommen schnellstens wieder.

Cons:

Nichts. Alles war toll.

2026-01-19 • via Nuitee
M
maria • family_with_children • gb
7
It was grand
Pros:

It was clean

Cons:

Having only one key for a family of four. Not being reminded that we would be locked out if we accidentally left the key in the a/c/lights system. Having to wait for two hours - until past midnight - with our kids, for someone to let us into our apartment

2026-01-19 • via Nuitee
ΚΑΤΕΡΙΝΑ • couple • gr
7
2026-01-19 • via Nuitee
C
CELINE • family_with_children • fr
7
Pros:

la piscine est top, le repas et le petit déjeuner aussi

Cons:

la chambre ou nous avons dormie. Pour une nuit vous ne dormez pas dans le bâtiment principal mais un autre bâtiment qui n’est pas top ☹️

2026-01-19 • via Nuitee
A
Alexander • extended_group • de
5
Dem Standort angemesses Hotel
Pros:

Sehr strandnah gelegen. Nettes Personal. Sehr luftiges Appartement.

Cons:

Kaum verschließbares Zimmer. Kein Hinweis als Schild vorhanden zum Verzicht auf Room Service. Dadurch kamen die sehr netten Reinigungskräfte jeden Morgen ins Zimmer. Raum hätte durch die normale Staubbelastung vor Ort, schon einmal gewischt werden können.

2026-01-15 • via Nuitee
I
Isabelle • couple • fr
10
Très bien placé et au calme
Pros:

Hotel très bien placé, proche de la ville tout en étant au calme.
Très belle chambre, impeccable.
Très belle piscine avec de la place autour.
Possibilité de déjeuner sur place.
Excellent rapport qualité/prix.

Cons:

Rien!

2026-01-15 • via Nuitee
M
Mieke • family_with_children • be
7
2025-12-21 • via Nuitee
J
Josef • extended_group • de
7
2025-12-10 • via Nuitee
D
Dirk • family_with_children • de
8
kann man wieder mal machen
Pros:

sehr gut gelegen, ausreichend Parkmöglichkeiten, nettes Personal. Wir bekamen ein Upgrade auf die bessere Zimmerkategorie , das machte den Aufenthalt angenehm. ich habe nichts gefunden wo ich mich wirklich aufregen muss .Für Mittelmehrverhältnisse super umfangreiches Frühstück. Der Pool inkl dazugehöriger Bar ist cool.

Cons:

Man merkt das es ein Veranstalterhotel ist, ein wenig fehlte die Flexibilität. (ein Lunchpaket zu bekommen schlug fehl) Es war aber nichts was uns von einen weiteren Besuch abhalte würde . Die Zimmer sind jetzt nicht zu modern, aber angesichts des Preises und der Lage ist es iO

2025-11-30 • via Nuitee
R
Rüdiger • family_with_children • de
7
2025-11-12 • via Nuitee
S
Stefan • couple • de
8
2025-11-11 • via Nuitee
L
Lido Stella • couple • fr
8
Pros:

Chambre spacieuse et confortable petit déjeuner très correct très bien placé à deux pas du centre

Cons:

Rien

2025-11-07 • via Nuitee
S
SOFIA • couple • gr
10
2025-11-05 • via Nuitee
F
Folt • extended_group • at
9
2025-11-04 • via Nuitee