Hotel Gerloserhof GMBH

Hotels
•
Independent
8.6 (79 reviews)
Gerlos Straße, Gerlos, Austria , Gerlos , AT

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Restaurant
Room service
Heating
Terrace
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Review Highlights

Pros:
Nice view
Decent breakfast
Free sauna
Great atmosphere
Good location
Cons:
Smelly sheets
Stained duvet
Unfulfilled requests
Low food quality

Categories

Cleanliness
4
The poor odor from sheets and a stained duvet significantly affected the guests' comfort, indicating an issue with cleanliness.
Service
7.5
Staff received praise for creating a great atmosphere, but there were reports of unfulfilled requests, slightly affecting the service score.
Location
9
Guests consistently mentioned the location favorably, highlighting its proximity to desirable views and landmarks.
Room Quality
7.5
Rooms were appreciated for their size and balconies with views, but the lack of certain amenities influenced the rating slightly.
Amenities
7
While free sauna and decent breakfast were highlighted as positives, the lack of a water fryer and spa services was a downside for some guests.
Value for Money
6.5
There were mentions of the hotel being pricey, especially when considering the quality of the food relative to the cost.
Food and Beverage
7
The breakfast received compliments, yet some guests felt the menu items did not offer good value for money.
Overall Experience
7.3
The overall experience was favorable with some exceptional aspects, but was marred by a few significant cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 08:54

Property Description

Luxurious Amenities
Hotel Gerloserhof GMBH in Gerlos offers a range of upscale amenities including a fitness centre, sauna, and spa centre for guests to unwind and relax during their stay.

Delicious Dining Options
Indulge in a culinary experience at the on-site restaurant serving Austrian, local, and European cuisine. Special dietary requests like vegetarian, dairy-free, and vegan options are also catered to.

Exciting Activities
With ski-to-door access and proximity to hiking, skiing, and windsurfing activities, Hotel Gerloserhof GMBH provides the perfect base for adventurous guests looking to explore Gerlos.

Book now to experience a delightful stay at Hotel Gerloserhof GMBH and create unforgettable memories in the picturesque town of Gerlos.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

Check-in and check-out hours:
Check-out: 07:00 AM

Location