Los Portales de Chivay Hotel

Hotels
8.1 (150 reviews)
Calle Arequipa 603 , Chivay , pe

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Convenient location
Comfortable rooms
Cons:
Cleanliness could be improved
Limited breakfast options
Some rooms are dated

Categories

Cleanliness
7.61
Mixed sentiments; some comments indicate cleanliness could be improved.
Service
8.58
Many reviews highlight the friendliness and attentiveness of the staff.
Location
8.62
Multiple comments indicate a central and convenient location.
Room Quality
8.07
Overall positive sentiments, though some mentioned rooms are a bit dated.
Amenities
7.9
Some lacking in variety, especially breakfast options.
Value for Money
8.26
Generally favorable sentiments regarding price relative to quality.
Food and Beverage
7.61
Food quality needs improvement, as noted in several reviews.
Overall Experience
8.18
Overall satisfaction, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:08

Property Description

Prime Location in Chivay
Located just 500 meters from Our Lady of the Assumption Church, Los Portales de Chivay offers a serene stay surrounded by nature. The convenience of being near popular attractions like Chivay Arena and La Calera Hot Spring makes it an ideal choice for travelers.

Comfortable Accommodation and Amenities
The hotel boasts well-equipped rooms with modern amenities including a flat-screen TV, private bathroom, and free WiFi. Guests can also enjoy the beautiful garden, shared lounge, and terrace during their stay. The 24-hour front desk, restaurant, and room service ensure a hassle-free experience for all visitors.

Recreational Activities
For those looking for some fun, Los Portales de Chivay offers recreational activities like billiards and cycling. Whether you're a leisure traveler or an adventure seeker, there's something for everyone at this charming hotel.

Experience comfort and convenience at Los Portales de Chivay - Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 09:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 150 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 8.07
Amenities: 7.9
Value for Money: 8.26
Food and Beverage: 7.61
Overall Experience: 8.18
A
Antonio solo_traveller it
10
2026-07-04 via Nuitee
L
Luigi solo_traveller it
8
Ottimo rapporto qualità/prezzo
Pros:

Posizione centrale e ottimo rapporto qualità/prezzo. La camera ampia e la doccia comoda. Temperatura della camera molto confortevole.

Cons:

La colazione non mi ha soddisfatto.

2026-07-03 via Nuitee
K
Kris extended_group be
7
Gezellig basic verblijf in Chivay
Pros:

Zeer vriendelijke ontvangst, goed advies van personeel in verband met hikes in de buurt.

Cons:

Standaardkamer, proper. Basic ontbijt.

2026-06-29 via Nuitee
M
Martina couple it
5
Non consigliato
Pros:

Struttura comoda al centro

Cons:

La stanza era freddissima ci hanno dato un termosifone elettrico ma non era sufficiente al freddo. Non c’era acqua per farsi la doccia ed era ghiacciata.

2026-06-26 via Nuitee
C
Christian solo_traveller fr
9
Pros:

Chambres tres confortables, spacieuses, propres
Attentions appréciables pour les clients
Dejeuner tres bon
Restaurant sur place

Cons:

Tout était parfait

2026-06-21 via Nuitee
A
Annelies solo_traveller be
10
2026-06-21 via Nuitee
N
Nicola solo_traveller it
9
Soggiorno breve ma ottimo
Pros:

Posizione, camera moderna, ottimo rapporto qualità prezzo.

2026-06-15 via Nuitee
M
Marina couple hr
10
Pros:

Odlična vrijednost za novac, topao tuš nakon napornog dana u Colca canyonu.

Cons:

Sve je bilo u redu.

2026-06-13 via Nuitee
S
sarah couple fr
8
2026-06-09 via Nuitee
C
Carole solo_traveller fr
8
Pros:

Propreté, gentillesse des personnes a acceuil. Tres bon rapport qualité prix

Cons:

Mauvaise insonorisation exterieur

2026-06-07 via Nuitee
M
Maccherani couple it
10
Pros:

Tutto, l’accoglienza, la pulizia e la gentilezza

2026-06-06 via Nuitee
S
Sara family_with_children it
7
2026-06-05 via Nuitee
A
Alicia extended_group gb
1
2026-06-04 via Nuitee
G
Guatemi Echart solo_traveller br
10
Viagem de moto
Pros:

Gostei muito deste hotel. Tudo pensado para satisfazer o hóspede. Atendimento doa funcionários, instalações e um ótimo cafe da manhã. Super recomendo.

2026-06-04 via Nuitee
D
DOMINIQUE couple fr
10
Excellent
Pros:

L'extrême gentillesse du personnel, un investissement de leur part pour vous rendre le séjour agréable.
Emplacement à 10' de la place des armes.

Cons:

Équipement pourrait être rénové mais à ce prix là, on ne peut pas exiger un grand luxe.
Literie excellente.
Je donne malgré tout 5 étoiles pour l'ensemble

2026-06-04 via Nuitee
S
Sylvie solo_traveller fr
10
Pros:

Tout était parfait et correspondait bien à notre attente.
Personnel aimable et très disponible
Je recommande vivement

2026-06-01 via Nuitee
F
Francesco solo_traveller it
7
2026-05-31 via Nuitee
B
Benedikt solo_traveller de
8
Gute Unterkunft mit zentraler Lage
Pros:

- sauberes Zimmer
- Zentrale Lage, nur wenige Gehminuten mit Plata de Armas

2026-05-29 via Nuitee
D
Dagmar solo_traveller be
7
Pros:

De kamer was lekker warm. Goed genoeg als uitvalsbasis voor wandelingen in de buurt en de colca canyon. Het ontbijt was basic, maar goed.

Cons:

Je hoorde alles van op de gang en er was geen raam naar buiten.

2026-05-27 via Nuitee
B
BEATRIZ solo_traveller es
9
Pros:

Personal muy amable, era el cumpleaños de uno de nosotros y le prepararon un pastel para el desayuno con velas. Muy amables

Cons:

Todo correcto

2026-05-25 via Nuitee