Los Portales de Chivay

Hotels
8.1 (98 reviews)
Calle Arequipa 603 , Chivay , pe

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Convenient location
Comfortable rooms
Cons:
Cleanliness could be improved
Limited breakfast options
Some rooms are dated

Categories

Cleanliness
7.61
Mixed sentiments; some comments indicate cleanliness could be improved.
Service
8.58
Many reviews highlight the friendliness and attentiveness of the staff.
Location
8.62
Multiple comments indicate a central and convenient location.
Room Quality
8.07
Overall positive sentiments, though some mentioned rooms are a bit dated.
Amenities
7.9
Some lacking in variety, especially breakfast options.
Value for Money
8.26
Generally favorable sentiments regarding price relative to quality.
Food and Beverage
7.61
Food quality needs improvement, as noted in several reviews.
Overall Experience
8.18
Overall satisfaction, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:08

Property Description

Prime Location in Chivay
Located just 500 meters from Our Lady of the Assumption Church, Los Portales de Chivay offers a serene stay surrounded by nature. The convenience of being near popular attractions like Chivay Arena and La Calera Hot Spring makes it an ideal choice for travelers.

Comfortable Accommodation and Amenities
The hotel boasts well-equipped rooms with modern amenities including a flat-screen TV, private bathroom, and free WiFi. Guests can also enjoy the beautiful garden, shared lounge, and terrace during their stay. The 24-hour front desk, restaurant, and room service ensure a hassle-free experience for all visitors.

Recreational Activities
For those looking for some fun, Los Portales de Chivay offers recreational activities like billiards and cycling. Whether you're a leisure traveler or an adventure seeker, there's something for everyone at this charming hotel.

Experience comfort and convenience at Los Portales de Chivay - Book your stay now!

Check-in and check-out hours:
Check-out: 09:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 98 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 8.07
Amenities: 7.9
Value for Money: 8.26
Food and Beverage: 7.61
Overall Experience: 8.18
B
Bartosz • solo_traveller • pl
8
2026-02-14 • via Nuitee
T
Thouement • couple • fr
9
2026-01-28 • via Nuitee
M
Marloes • couple • nl
8
Pros:

Voor deze bedden zou ik nog een keer terug willen komen en ook een heerlijk warme douche en kamer ( kacheltje stond aan). Goed ontbijt.

Cons:

Een nadeel; het raam was aan een binnengang, dus geen frisse buitenlucht of daglicht en gordijnen dicht houden voor privacy.

2026-01-20 • via Nuitee
J
Juan Carlos • family_with_children • pe
8
Agradable
Pros:

Buena ubicación, desayuno bien

Cons:

Nada

2026-01-19 • via Nuitee
J
Judit • couple • es
8
Buen hotel en Chivay
Pros:

Hotel cómodo y limpio en Chivay. Muy buena calidad-precio.

Cons:

Todo correcto

2026-01-19 • via Nuitee
J
JAUME • family_with_children • es
8
Buen trato del personal .
Pros:

El trato que nos dio todo el personal del hotel sobretodo Aiden.

2026-01-19 • via Nuitee
M
Malcolm • solo_traveller • pe
8
calidad y precio excepcional
Pros:

la habitación grande y cómoda

2026-01-04 • via Nuitee
M
Marion • couple • de
8
2026-01-04 • via Nuitee
J
Jordan • couple • pe
8
2026-01-03 • via Nuitee
I
Irssy • couple • pe
10
2025-12-09 • via Nuitee
F
Francesca • couple • it
8
Giusto compromesso per una notte a Chivay
Pros:

Letto comodo, staff gentile.

Cons:

Il bagno è un po’ datato.

2025-12-02 • via Nuitee
R
Rebeca • family_with_children • co
10
Excepcional
Pros:

El almuerzo tipo buffet estaba exquisito. Las habitaciones muy cómodas, limpias y amplias. La atención del personal, excelente

2025-11-26 • via Nuitee
S
Sylvie • couple • ca
9
2025-11-15 • via Nuitee
J
Jose • couple • pe
10
2025-11-14 • via Nuitee
D
david • family_with_children • fr
1
Bas de gamme
Pros:

Hôtel très bas de gamme en accord avec le prix mais pas avec la note de booking. Literie assez confortable mais avec 10 kgs de couvertures qui rendent la nuit inconfortable, une propreté sommaire et petit déjeuner aussi.

Cons:

Je n’ai pas aimé grand chose

2025-11-10 • via Nuitee
M
Maxime • couple • nl
7
2025-11-09 • via Nuitee
P
Philippe • couple • fr
10
Super séjour de deux nuits dans cet établissement
Pros:

La gentillesse du personnel, l’attention pour le chauffage, le petit déjeuner très complet

Cons:

Rien en particulier

2025-11-06 • via Nuitee
C
Chiara • couple • it
8
2025-11-06 • via Nuitee
M
Michael • extended_group • pe
9
Clean, hospitable, well-appointed hotel in a quiet side street close to the plaza.
Pros:

The breakfast is very good, fresh, and your places at the table are prepared before you come down. The staff are attentive and will take your order for what sorts of food you would like.

2025-11-04 • via Nuitee
J
Jose Manuel • couple • es
7
El desayuno tiene que mejorar
Pros:

Amabilidad del personal, bien situado

Cons:

El desayuno sin duda lo peor, pan con mantequilla y mermelada y un zumo con infusión.
La limpieza no era la mejor y la moqueta en el suelo no ayuda a ello.

2025-10-30 • via Nuitee