Alleys All-Suite Hotel & Spa

Hotels
9.7 (630 reviews)
Eparchiaki Odos Pirgou Kallistis - Profiti Ilia 2 , Pirgos , gr

Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Great breakfast options
Beautiful location
Friendly staff
Cons:
Issues with room cleanliness
Basic gym facilities

Categories

Cleanliness
7.8
One review mentioned a negative experience with room cleanliness and staff interactions related to cleaning.
Service
10
Multiple reviews highlighted exceptional service from staff, particularly Nikoleta and the breakfast team.
Location
10
The location is described as quiet yet centrally located with great access to restaurants.
Room Quality
10
The rooms have been reported as beautiful with great views.
Amenities
9.8
Amenities are decent; however, some improvements are suggested.
Value for Money
10
The overall guest experience indicated that guests felt they received good value.
Food and Beverage
10
Breakfast options received high praise, indicating a strong performance in this category.
Overall Experience
10
Guests reported a pleasant and memorable stay overall, despite cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:19

Property Description

Luxurious Accommodations with Stunning Views

Unwind and Indulge at the Spa

Explore the Surroundings with Ease

Experience the epitome of luxury at Alleys All-Suite Hotel & Spa. Indulge in spacious suites with pool and sea views, equipped with modern amenities for your comfort. Relax at the spa with a hot tub and rejuvenating treatments. Explore the area effortlessly with free bike rentals and car hire services. Conveniently located near Thermis Beach and Santorini Port, this 5-star hotel offers a memorable stay. Book now to elevate your vacation experience at Alleys All-Suite Hotel & Spa.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Nov 9, 2025 until Wed, Apr 1, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 30 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 70 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.7
Based on 630 reviews
Cleanliness: 7.8
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.8
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
M
MARGAUX couple fr
10
2026-01-19 via Nuitee
G
Giulia couple it
10
Weekend lungo nel cuore di Pyrgos
Pros:

Camera molto bella e spaziosa, pulizia top, così come il personale molto gentile e disponibile

Cons:

Niente in particolare

2026-01-19 via Nuitee
E
Erica solo_traveller gb
9
It’s a beautiful place to stay
Pros:

Breakfast was fantastic throughout my stay.

Cons:

It’s fine

2026-01-19 via Nuitee
E
Emanuel couple pt
9
2025-12-23 via Nuitee
R
Reza peyman couple ir
9
2025-11-24 via Nuitee
A
Ari couple it
10
Pros:

Soggiorno perfetto personale super disponibile

2025-11-08 via Nuitee
I
Ian family_with_children il
10
Pros:

הכל

2025-11-04 via Nuitee
V
Viktoriya couple de
10
2025-10-25 via Nuitee
G
Gania family_with_children il
10
Pros:

A perfect vacation in a perfect hotel. Special thanks to the lovely Nicoletta who answered every request with a smile. Also to the kind staff at breakfast by the pool who made the meal an experience, we really enjoyed it. Great location, quiet and at the same time in the center of Pyrgos with great restaurants around.

2025-10-19 via Nuitee
P
Paweł family_with_children pl
10
2025-10-15 via Nuitee
S
Shahaf couple il
9
2025-10-14 via Nuitee
M
Mateusz couple pl
9
2025-10-14 via Nuitee
X
Xiaoying extended_group cn
10
Pros:

Services is the most important thing in this hotel. Staffs here are really good at their profession and give us a lot of help.

2025-10-13 via Nuitee
M
Meszlényi couple hu
10
2025-10-13 via Nuitee
A
Alexander couple gb
10
We had a great stay here. The staff were fantastic and went above and beyond.
Pros:

The breakfast was fantastic and provided a lot of options across our week stay. The location was away from the main tourist towns but there was still a lot to do. Staff were fantastic and helped with dinner and activity recommendations without hesitation.

2025-10-13 via Nuitee
S
Shapoul couple de
10
2025-10-10 via Nuitee
M
Muhammad family_with_children no
6
Scary experience with room service lady!
Pros:

Nikoleta, Ilia and Nafsika are top gems of the hotel. Breakfast was amazing! Perhaps the reason to give a rating above 5 is professionals like the ones i mentioned. They made sure they went above and beyond to make our stay wonderful. Ilia is amazing at the massage!

Cons:

Perhaps one of the strangest, rudest and awkward moment that occur at this hotel after being staying at hotels from last 25 years!
The cleaning lady was extremely impolite, bad at her job and we felt threatened by her actions. She didnt clean toilet, didnt make the bed or changed bedsheets even oneday after us living there for 4 day, didnt bring in new drinking glasses, didnt clean the dining table, there were tissues in drawers of the table when we checked in. I can talk alot about how many mistakes but that is not just, when we asked for her to come and clean it properly, she came back screaming at me and my wife. And was perhaps cursing in greek and asked us to tell her what was wrong, when i pointed towards dirty table she was quiet. I complained about her to the hotel but that didnt improve anything on her training or didnt even get an apology from the hotel manager for her behavior. She was so bad that she ruined all the good work by other staff members in the hotel. And it seemed like she didnt care at all.

2025-10-09 via Nuitee
A
Antoine family_with_children fr
10
Super hôtel avec une équipe de choc
Pros:

Merci à toute l'équipe de l'hôtel qui était aux petits soins et mention spéciale à Nikoleta, Nafsika, Stefano et Ilia qui ont fait du séjour un super moment.

2025-10-07 via Nuitee
C
Charles couple gb
9
Lovely hotel made special by the wonderful staff
Pros:

The outstanding quality of the hotel is the staff. They were there to help in every instance, friendly and very informative on activities etc.

The ambience of hotel was very relaxing and tastefully designed.

Cons:

The only improvement would be to have a better gym. It is functional but basic.

2025-10-04 via Nuitee
H
Hicham youness family_with_children ch
10
2025-10-03 via Nuitee