New Saint Catherine Hotel

Hotels
8.1 (337 reviews)
شارع يوسف حسن , Luxor , eg

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Central location
Helpful staff
Good value for price
Cons:
Noise from the surroundings
Cleanliness issues
Outdated rooms

Categories

Cleanliness
7.56
Multiple reviews indicate a need for better maintenance and cleanliness.
Service
8.53
The manager was helpful and kind, and staff were friendly and accommodating.
Location
8.57
The hotel is very central and near many attractions.
Room Quality
7.52
Rooms were reported as outdated and having issues like broken bed springs.
Amenities
8.05
Basic amenities were provided, although some facilities were lacking.
Value for Money
8.51
The hotel offers good value considering the price.
Food and Beverage
8.06
Breakfast was described as good, though there were some service issues.
Overall Experience
8.03
Overall seen as a decent stay with some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:57

Property Description

Central Location in Luxor

Located just 700 metres from Luxor Train Station and 1.7 km from Luxor Museum, New Saint Catherine Hotel offers a convenient stay in the heart of Luxor. Explore the city with ease and enjoy easy access to popular attractions.

Comfortable Rooms with Modern Amenities

Experience comfort in every corner with air-conditioned rooms equipped with free WiFi, private bathrooms, flat-screen TVs, and some with balconies. Enjoy a restful night's sleep with cozy bed linen and towels provided in all rooms.

Convenient Services and Dining Options

Benefit from 24-hour front desk assistance, room service, and currency exchange during your stay. Start your day right with a buffet or continental breakfast at the hotel's restaurant. Indulge in delicious meals and drinks at the on-site bar.

Book your stay at New Saint Catherine Hotel for a memorable experience in Luxor.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 337 reviews
Cleanliness: 7.56
Service: 8.53
Location: 8.57
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.03
E
Elio • couple • it
3
2026-04-08 • via Nuitee
R
Robert • solo_traveller • gb
9
Un hotel confortabil cu atmosferă locală , curat și primitor și extrem de amabili cu oaspeți
Pros:

Mia plăcut ospitalitatea personalului chiar și administratorul hotelului Karlos a fost de mare ajutor

Cons:

Zona din apropierea hotelului a fost un pic gălăgiosǎ

2026-04-06 • via Nuitee
N
Nada • family_with_children • gr
1
2026-04-02 • via Nuitee
A
Abdul samad • extended_group • in
10
Pros:

The staff was really nice and the hotel is near to the main area.

2026-04-02 • via Nuitee
V
Valentino • couple • it
10
2026-04-02 • via Nuitee
S
Samia • couple • fr
10
Je recommande et j'y retournerai.
Pros:

J'ai trop aimée l'emplacement de l'hôtel presque au centre on a pas besoin d'aller loin pour trouver ce qu'on cherche.

Cons:

Ils sont très gentils et dès qu'on a besoin d'aide ils sont là.
Je remercie tout le monde et j'y retournerai.

2026-03-31 • via Nuitee
B
büşra • couple • tr
10
Pros:

Merkezi yerlere yakındı , otel çalışanları çok güler yüzlü ve yardımseverler .

2026-03-28 • via Nuitee
V
Vira • extended_group • ua
4
Pros:

Завтрак был невкусный, расположение -на очень грязной улице ( почти базар)

Cons:

Ремонт комнат и замена мебели

2026-03-27 • via Nuitee
C
Cemre • solo_traveller • tr
1
Odanın ici çok kötüydü.
Pros:

Çalışanlar çok guleryuzluydu.

Cons:

Ama otel odası berbattı. Klima ve tuvaletin sifonu çalışmıyordu. Kuvetin ortasinda bir delik vardi ve banyo yaparken oraya bastığınızda (ki küvet küçük oldugu icin mecburen basiyorsunuz) altından pislik geliyordu. Odadaki havlular kirliydi.

2026-03-25 • via Nuitee
T
Tommy • solo_traveller • ie
10
Pros:

Shery very helpful very kind and really enjoyed my stay .
The hostel was very clean and comfortable, I would recommend anyone who is coming to Cairo to stay here

2026-03-21 • via Nuitee
M
Mertcan • couple • tr
3
Pros:

Our stay at this property was unfortunately a very disappointing experience. The first room we were given was not clean, and overall the facility felt old and poorly maintained. The bed was extremely hard and very uncomfortable.

Hot water was a serious issue; we had to wait around 30 minutes each time and even then it was inconsistent and not reliable. This made our stay quite difficult.

On the first day, we requested a cancellation due to these issues, and the owner initially agreed. However, the next day we received an email from Booking stating that no agreement had been reached with the property, and we were forced to continue our stay. This situation was very frustrating and unprofessional.

Overall, we would not recommend this place to anyone looking for a comfortable and hassle-free stay.

2026-03-19 • via Nuitee
L
Luca • extended_group • it
9
2026-03-16 • via Nuitee
K
Ketevan • couple • ge
8
2026-03-14 • via Nuitee
M
Martin • couple • cz
8
Pros:

Vstřícný personál..

Cons:

Vybavení hotelu je poněkud omšelé, i když funkční...

2026-03-14 • via Nuitee
M
Mrj • solo_traveller • eg
5
Pros:

Le personnel

Cons:

Le lit n’est absolument pas confortable et l’hygiène n’était pas a la hauteur

2026-03-12 • via Nuitee
A
Avila • couple • mx
9
2026-03-12 • via Nuitee
O
Ozipek • solo_traveller • tr
1
Do not trust either the hotel photos or its general manager!
Pros:

The only good point about the hotel was housekeeping and front office staff; they were kind.

Cons:

First of all, don’t be fooled by the hotel’s photos. It doesn't have a Nile River view terrace. The hotel’s general manager (Carlos or sth like that) told me that the terrace actually belongs to their other hotel! The window of my room was looking out onto a light well-no sunlight, much noise. The air conditioner was useless. The socket next to the bed was too loose so that charger adapter couldn’t fit in and kept falling. Bathtub's ground was broken, black dirt was constantly coming out from there. The bed was as hard as a rock. Instead of putting a duvet cover on the blanket, they placed a sheet underneath it, which kept slipping all the time. You can see these in the photos. More importantly, the hotel’s general manager is completely unreliable. I arranged for two days of tours with him. First day's tour was driver only and it was perfect. Second day's tour was a guided group tour of West Bank and East Bank. Other five participants from other hotels were only going to visit the West Bank, but my agreement included the East Bank as well. The tour guide was basically just a decorative figure, he didn't tell enough and let us roam freely. Then he took me to an open buffet restaurant for lunch. For the small variety of food that wasn’t even fresh and tasted terrible, they asked for 600 EGP! And that’s not all. The guide said East Bank was not part of the agreement with hotel manager and I would go with the driver. Then he left. He didn’t even have an official tour guide badge, I doubt he was working legally. On top of that, the other ones had paid 500 EGP per person for the tour while I paid 1950 EGP! The driver has taken me to the East Bank and I visited the temples by myself. I contacted the hotel manager and asked for a refund. After a lot of effort, he returned only 800 EGP.
In short, none of this was fair. Do not trust either the hotel’s photos or its general manager. If I had stayed longer, I'd have reported them to the tourism police.

2026-03-12 • via Nuitee
M
Mao • extended_group • jp
5
Pros:

洗濯を1着15EGPでしてくれました。

Cons:

冬に滞在しましたが、シャワーの温度が低く寒かったです。

2026-03-09 • via Nuitee
K
KAIYAN • extended_group • cn
8
2026-03-04 • via Nuitee
F
Funda • couple • tr
10
Keyifli
Pros:

Personel çok ilgiliydi. Bize çok yardımcı oldular. Özellikle Carlos a çok teşekkür ederim

2026-02-27 • via Nuitee