New Saint Catherine Hotel

Hotels
8.1 (316 reviews)
شارع يوسف حسن , Luxor , eg

Facilities

Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Central location
Helpful staff
Good value for price
Cons:
Noise from the surroundings
Cleanliness issues
Outdated rooms

Categories

Cleanliness
7.56
Multiple reviews indicate a need for better maintenance and cleanliness.
Service
8.53
The manager was helpful and kind, and staff were friendly and accommodating.
Location
8.57
The hotel is very central and near many attractions.
Room Quality
7.52
Rooms were reported as outdated and having issues like broken bed springs.
Amenities
8.05
Basic amenities were provided, although some facilities were lacking.
Value for Money
8.51
The hotel offers good value considering the price.
Food and Beverage
8.06
Breakfast was described as good, though there were some service issues.
Overall Experience
8.03
Overall seen as a decent stay with some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:57

Property Description

Central Location in Luxor

Located just 700 metres from Luxor Train Station and 1.7 km from Luxor Museum, New Saint Catherine Hotel offers a convenient stay in the heart of Luxor. Explore the city with ease and enjoy easy access to popular attractions.

Comfortable Rooms with Modern Amenities

Experience comfort in every corner with air-conditioned rooms equipped with free WiFi, private bathrooms, flat-screen TVs, and some with balconies. Enjoy a restful night's sleep with cozy bed linen and towels provided in all rooms.

Convenient Services and Dining Options

Benefit from 24-hour front desk assistance, room service, and currency exchange during your stay. Start your day right with a buffet or continental breakfast at the hotel's restaurant. Indulge in delicious meals and drinks at the on-site bar.

Book your stay at New Saint Catherine Hotel for a memorable experience in Luxor.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 316 reviews
Cleanliness: 7.56
Service: 8.53
Location: 8.57
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.03
M
Martin couple cz
8
Pros:

Vstřícný personál..

Cons:

Vybavení hotelu je poněkud omšelé, i když funkční...

2026-03-14 via Nuitee
K
Ketevan couple ge
8
2026-03-14 via Nuitee
M
Mrj solo_traveller eg
5
Pros:

Le personnel

Cons:

Le lit n’est absolument pas confortable et l’hygiène n’était pas a la hauteur

2026-03-12 via Nuitee
O
Ozipek solo_traveller tr
1
Do not trust either the hotel photos or its general manager!
Pros:

The only good point about the hotel was housekeeping and front office staff; they were kind.

Cons:

First of all, don’t be fooled by the hotel’s photos. It doesn't have a Nile River view terrace. The hotel’s general manager (Carlos or sth like that) told me that the terrace actually belongs to their other hotel! The window of my room was looking out onto a light well-no sunlight, much noise. The air conditioner was useless. The socket next to the bed was too loose so that charger adapter couldn’t fit in and kept falling. Bathtub's ground was broken, black dirt was constantly coming out from there. The bed was as hard as a rock. Instead of putting a duvet cover on the blanket, they placed a sheet underneath it, which kept slipping all the time. You can see these in the photos. More importantly, the hotel’s general manager is completely unreliable. I arranged for two days of tours with him. First day's tour was driver only and it was perfect. Second day's tour was a guided group tour of West Bank and East Bank. Other five participants from other hotels were only going to visit the West Bank, but my agreement included the East Bank as well. The tour guide was basically just a decorative figure, he didn't tell enough and let us roam freely. Then he took me to an open buffet restaurant for lunch. For the small variety of food that wasn’t even fresh and tasted terrible, they asked for 600 EGP! And that’s not all. The guide said East Bank was not part of the agreement with hotel manager and I would go with the driver. Then he left. He didn’t even have an official tour guide badge, I doubt he was working legally. On top of that, the other ones had paid 500 EGP per person for the tour while I paid 1950 EGP! The driver has taken me to the East Bank and I visited the temples by myself. I contacted the hotel manager and asked for a refund. After a lot of effort, he returned only 800 EGP.
In short, none of this was fair. Do not trust either the hotel’s photos or its general manager. If I had stayed longer, I'd have reported them to the tourism police.

2026-03-12 via Nuitee
A
Avila couple mx
9
2026-03-12 via Nuitee
M
Mao extended_group jp
5
Pros:

洗濯を1着15EGPでしてくれました。

Cons:

冬に滞在しましたが、シャワーの温度が低く寒かったです。

2026-03-09 via Nuitee
K
KAIYAN extended_group cn
8
2026-03-04 via Nuitee
F
Funda couple tr
10
Keyifli
Pros:

Personel çok ilgiliydi. Bize çok yardımcı oldular. Özellikle Carlos a çok teşekkür ederim

2026-02-27 via Nuitee
S
Sitomi solo_traveller jp
3
Pros:

スタッフがみんな親切で感じがいい。朝ご飯のオムレツが美味しかった。ルクソール神殿やフェリー乗り場やスークに歩いて行ける立地はとても良い。

Cons:

まくらに髪の毛が付いてて不快だった。
バスタブは底が抜けてて、割れ目から不潔な黒い砂のようなものが湧き出してきた。
ベッドが板のように固かった。
ドライヤーやシャンプーがなかった。
部屋の鍵が開閉が困難で、毎回従業員の手伝いを必要とした。

2026-02-26 via Nuitee
R
Robert solo_traveller gb
9
Personal foarte prietenos cu turiști , restaurant curat și mâncare delicioasă la un preț corect
Pros:

A fost aproape de principala atracție locală Karnak și am fost primit cu bucurie de către personalul hotelului

Cons:

Nu mi-a plăcut gălăgia din apropierea hotelului , însă chiar și așa a fost o călătorie și o ședere plăcută

2026-02-24 via Nuitee
M
Matteo couple it
1
Pros:

L'unica cosa positiva dell'hotel è la vicinanza al tempio di Luxor che si può raggiungere a piedi poi per il resto lascia molto a desiderare.

Cons:

Dispiace sempre fare una recensione negativa. Sono una persona che si adatta e che non ha grosse pretese però qui abbiamo avuto un'esperienza molto negativa tanto da spingerci ad abbandonare la struttura un giorno prima del previsto. Stanze sporche, formiche nella stanza, mobili datati, macchie gialle nella doccia e wc (sembrava quasi il bagno di un area di sosta), e materassi scomodissimi. L'hotel si trova in una strada abbastanza degradata, in pratica subito fuori il souk di Luxor, infatti c'erano schiamazzi, clacson e musica alta fino a tarda notte (tra l'altro gli infissi non si chiudevano nemmeno bene quindi era come dormire per strada, nemmeno con i tappi nelle orecchie si riusciva a dormire). Spero che riescano a migliorare il servizio offerto perché comunque penso possa avere delle potenzialità.

2026-02-24 via Nuitee
S
Samuele couple it
7
Che Luxor
Pros:

posizione comoda, colazione tipica, standard egiziani

Cons:

materasso troppo duro

2026-02-14 via Nuitee
S
Susana extended_group pt
7
Estadia.em Luxor
Pros:

A simpatia e disponibilidade do pessoal. Pequeno almoço bom. O quarto atribuido tinha boa dimensão.

Cons:

Ruido no quarto derivado a maquina de ar condicionado na rua e cheiro a tabaco no nosso quarto porque alguém fumava no quarto ao lado e passava para o corredor e quarto.

2026-02-14 via Nuitee
A
Aleksi couple tr
1
Cons:

2 gün kalmamıza rağmen çok kötü bit deneyimdi. Duş almak için 10 dakika suyu açık tutmak gerekiyor , bunu yaparken odaya su geldi, yetkiliye whatsapp yoluyla bildirmemize rağmen ilgilenmedi . 2 gün dolmadan çıkış yapmak zorunda kaldık. Hiçbir şekilde tercih etmeyin.

2026-02-13 via Nuitee
U
Uribe garcia couple it
8
Bien
Pros:

Bien

Cons:

Bien

2026-02-12 via Nuitee
U
Uribe garcia couple it
8
Bien
Pros:

Bien

Cons:

Bien

2026-02-12 via Nuitee
U
Uribe garcia couple it
7
Luxor Great
Pros:

Súper amables buena ubicación

Cons:

No había buen wifi y la ducha no salía agua caliente

2026-02-12 via Nuitee
J
Jean Michel solo_traveller fr
8
2026-02-11 via Nuitee
H
Hakan couple tr
7
2026-02-09 via Nuitee
B
Brendon couple au
10
2026-01-29 via Nuitee