Bridgewood Manor Hotel & Spa

Hotels
7.6 (2008 reviews)
Bridgewood Roundabout, Walderslade Woods , Chatham , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Dated facilities

Categories

Cleanliness
6.05
Multiple reviews indicate cleanliness issues, with reports of dirty carpets and unclean rooms.
Service
9.01
Staff were described as helpful overall, though some interactions were reported as indifferent.
Location
9.05
Ideal location mentioned in multiple reviews, convenient for guests.
Room Quality
6.51
Rooms reported as comfortable but several reviews noted they were dated and in need of refurbishment.
Amenities
7.04
Amenities such as the spa were described as small and not well maintained.
Value for Money
7.5
Guests felt the hotel offered decent value considering its location, despite some dissatisfaction with amenities.
Food and Beverage
7.55
Food quality received mixed reviews; some items were praised while others were criticized.
Overall Experience
8.12
Ratings reflect a generally satisfactory experience, but several areas could improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:46

Property Description

Luxurious Accommodation
Experience comfort in one of our 100 bedrooms, each equipped with high-speed internet access for your convenience.

Relaxing Spa & Leisure Facilities
Indulge in our spa's relaxing amenities, including a swimming pool, sauna, steam room, and gym. Treat yourself to a rejuvenating massage or beauty treatment.

Exquisite Dining Options
Savor delicious meals at Squires Restaurant, offering an à la carte menu, or unwind at the lounge and bar with a selection of teas and snacks.

Escape to Bridgewood Manor Hotel & Spa in mid Kent for a perfect blend of relaxation and convenience. Book your stay now for an unforgettable experience.

Important information:

Please note pets can be accommodated at an extra fee of GBP 20 per stay.

Please note we operate a children's swim times, which are:
Monday - Saturday 8.00am - 10.00am and 6.00pm - 8.00pm
Sunday 8.00am - 9.00am and 5.00pm - 7.00pm

‘Pre-authorization Notice’ Important information for you regarding your credit/debit card Bridgewood Manor Hotel requires all guests to provide a valid credit or debit card on check- in. The hotel will pre-authorize your card for your full room rate (unless room rate paid in advance) plus £50 per room for any additional charges or incidentals. You will be unable to check-in without a valid credit or debit card. If you arrive to check-in with only Apple Pay options via your phone or watch, and no physical card, the £50 charge for incidentals will be taken as a payment and refunded on check-out if no charges are incurred.Spa/wellness center is closed from 2026-12-25 until 2026-12-25
Fitness center is closed from 2026-12-25 until 2026-12-25
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 15 years old stay for £5 per person per night when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 2008 reviews
Cleanliness: 6.05
Service: 9.01
Location: 9.05
Room Quality: 6.51
Amenities: 7.04
Value for Money: 7.5
Food and Beverage: 7.55
Overall Experience: 8.12
R
Roy couple gb
4
Very tiring and worst sleep in a hotel!
Cons:

The pillows where very poor and uncomfortable. Asked for new ones at reception but never got them. Reported a broken toilet seat on the Monday and still not fixed by Thursday. menu been the same for the last 12 months, very boring now.

2026-06-08 via Nuitee
A
Andrew solo_traveller gb
9
Two-night stay
Pros:

Was away for two nights with wife for a funeral. Bridgewood was excellent, from our late evening check-in through to the checkout.
We used the pool and sauna after the wake. I used the gym on the second morning.
Breakfast was excellent.
All staff we encountered were polite and professional.

Cons:

The rooms don't have air-conditioning, which would be a problem for me for a lot of the year as my sleep is very temperature related.

2026-06-08 via Nuitee
L
Lois family_with_children gb
8
2026-06-08 via Nuitee
L
LorraineBunyard couple gb
3
Not what we expected at all, especially when we upgraded, very disappointed
Pros:

Nothing!

Cons:

Room was old and in all honesty we upgraded the room and it was awful, overlooking rooves!
No air con so it was stifling hot and could not sleep.
Reasonably clean, but would never stay again
Breakfast was okay if you like congealed eggs and cold bacon plus mushy baked beans.

2026-06-07 via Nuitee
N
Nwokoro solo_traveller gb
6
Pros:

It was clean and comfortable

Cons:

The spa session wasn’t part of the payment makes me wonder why the price was that high

2026-06-06 via Nuitee
J
James solo_traveller gb
6
Pros:

size of room was great, bar, food and staff all good. The hotel main areas for clean and tidy, parking good and overal things were fine,.

Cons:

The cleanliness of the room wasnt great. The bathroom was old and tired and in need of modernising.

2026-06-05 via Nuitee
J
Jodi couple us
1
GO ELSEWHERE! They don’t care about their guests.
Pros:

Hot, no AC, needs major update

Cons:

The people who work at the hotel at reception were extremely rude, promised us a refund and then once leaving the hotel denied they had done so. Even at check-in, they were rude and unhelpful with sour faces. Maybe they need raises.

2026-06-04 via Nuitee
K
Katie solo_traveller nz
10
Pros:

Lovely pool and appreciated vegan options on menu

2026-06-03 via Nuitee
D
David solo_traveller gb
9
Good
Pros:

Easy access no fuss bit pricey food

Cons:

Cost of food

2026-06-03 via Nuitee
A
ALAN solo_traveller gb
8
Cons:

A la carte menu was abysmal as was the steak. For a 4 star hotel this is not good enough. Our meal was booked for 6 pm and no food till 7.30pm.

2026-06-01 via Nuitee
L
Lisa couple gb
10
Would definitely stay again.
Pros:

Lovely staff, food was brilliant, room was lovely and clean. Spa was lovely and relaxed.

2026-05-31 via Nuitee
J
Julian couple gb
10
2026-05-31 via Nuitee
A
Amit family_with_children gb
7
Ok but not great
Pros:

Natural surroundings

Cons:

Staff was not very warm or friendly.
Breakfast was not properly managed. Food got over during rush hour leading to queues.

2026-05-31 via Nuitee
Y
Young couple gb
8
2026-05-31 via Nuitee
S
Simon solo_traveller nz
8
Pleasant Stay in Rochester
Pros:

Friendly check in
Nice bed
Good amenities, iron etc
Nice to have a bath
Shower was lovely
Lovely interior design

Cons:

Breakfast mediocre given cost

2026-05-29 via Nuitee
Z
Zamba couple gb
9
Good value for money
Pros:

clean close to motorway

Cons:

paying for the parking

2026-05-29 via Nuitee
M
Melissa solo_traveller gb
9
2026-05-27 via Nuitee
D
Denise couple gb
9
Great stay was one disappointment that we were told we had 24 hours free parking but was charged £5 at checkout! Was a l
Pros:

Friendly and helpful staff, good value for money and a convenient location.

2026-05-26 via Nuitee
F
Felicity couple au
2
When we first stayed at this hotel, we were very satisfied and found it very suitable to entertain our friends there. S
Pros:

The rooms were comfortable. The location suited us, as our friends live nearby.

Cons:

The overall cleanliness in the public areas was very poor. The lounge areas were never properly cleared of glasses or the tables cleaned. The gym area is too small, needs upgrading and cleaning. No towels provided nor wipes to clean the equipment. The service at the bar and restaurant was appalling! It was too much trouble to slice a lemon to put in a gin and tonic! £5 per 24 hrs parking fee was ridiculous in such a large car park. We arrived early and were told if we wanted to check in, we had to pay an additional £20. This indicated to us that the room was ready. This hotel caters for groups who arrive on coaches. They stay for an evening meal and leave next day. These groups are given priority over longer term guests. The bedrooms are badly in need of air conditioning.

2026-05-26 via Nuitee
J
Jane couple gb
7
Pleasant enough for a short stay.
Pros:

Food was good. Staff were friendly and helpful. Bedroom was a decent size. Had a car park and a lift which are always a must for us.

Cons:

It seems to us that their staffing levels were not great. Whilst we were there, they had a wedding going on, but there was only one member of staff in the bar trying to do everything.

In addition, although the hotel was busy, breakfast time was chaotic with food not replaced quickly and queues forming.

One room did not have a lot of plug sockets and what they did have was not convenient.

2026-05-26 via Nuitee