Bridgewood Manor Hotel & Spa

Hotels
7.6 (1892 reviews)
Bridgewood Roundabout, Walderslade Woods , Chatham , gb

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Dated facilities

Categories

Cleanliness
6.05
Multiple reviews indicate cleanliness issues, with reports of dirty carpets and unclean rooms.
Service
9.01
Staff were described as helpful overall, though some interactions were reported as indifferent.
Location
9.05
Ideal location mentioned in multiple reviews, convenient for guests.
Room Quality
6.51
Rooms reported as comfortable but several reviews noted they were dated and in need of refurbishment.
Amenities
7.04
Amenities such as the spa were described as small and not well maintained.
Value for Money
7.5
Guests felt the hotel offered decent value considering its location, despite some dissatisfaction with amenities.
Food and Beverage
7.55
Food quality received mixed reviews; some items were praised while others were criticized.
Overall Experience
8.12
Ratings reflect a generally satisfactory experience, but several areas could improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:46

Property Description

Luxurious Accommodation
Experience comfort in one of our 100 bedrooms, each equipped with high-speed internet access for your convenience.

Relaxing Spa & Leisure Facilities
Indulge in our spa's relaxing amenities, including a swimming pool, sauna, steam room, and gym. Treat yourself to a rejuvenating massage or beauty treatment.

Exquisite Dining Options
Savor delicious meals at Squires Restaurant, offering an à la carte menu, or unwind at the lounge and bar with a selection of teas and snacks.

Escape to Bridgewood Manor Hotel & Spa in mid Kent for a perfect blend of relaxation and convenience. Book your stay now for an unforgettable experience.

Important information:

Please note pets can be accommodated at an extra fee of GBP 20 per stay.

Please note we operate a children's swim times, which are:
Monday - Saturday 8.00am - 10.00am and 6.00pm - 8.00pm
Sunday 8.00am - 9.00am and 5.00pm - 7.00pm

‘Pre-authorization Notice’ Important information for you regarding your credit/debit card Bridgewood Manor Hotel requires all guests to provide a valid credit or debit card on check- in. The hotel will pre-authorize your card for your full room rate (unless room rate paid in advance) plus £50 per room for any additional charges or incidentals. You will be unable to check-in without a valid credit or debit card. If you arrive to check-in with only Apple Pay options via your phone or watch, and no physical card, the £50 charge for incidentals will be taken as a payment and refunded on check-out if no charges are incurred.Spa/wellness center is closed from 2026-12-25 until 2026-12-25
Fitness center is closed from 2026-12-25 until 2026-12-25

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 15 years old stay for £5 per person per night when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1892 reviews
Cleanliness: 6.05
Service: 9.01
Location: 9.05
Room Quality: 6.51
Amenities: 7.04
Value for Money: 7.5
Food and Beverage: 7.55
Overall Experience: 8.12
B
Bingxue • solo_traveller • gb
5
2026-03-28 • via Nuitee
R
Ridler • solo_traveller • gb
9
2026-03-26 • via Nuitee
F
Fisun • solo_traveller • gb
5
Pros:

I like the spa staff were very nice , in fact all staff were very polite and friendly.

Cons:

I didn’t have enough plug sockets in the room ,
The breakfast was no great .

2026-03-23 • via Nuitee
W
Ward • couple • gb
7
Was booked for a family do before the new year which could not attend,
Pros:

We did not have breakfast, we thought the restaurant was rather depressing, bit like a canteen which is not the hotel look

Cons:

As above

2026-03-22 • via Nuitee
G
Gareth • solo_traveller • gb
10
2026-03-21 • via Nuitee
A
Abdul rafeh • couple • gb
10
2026-03-20 • via Nuitee
A
abi • family_with_children • gb
3
Standard has fallen on all front. Grossly disappointed and they charge customers for c
Pros:

The bath was dated.ans dangerous
My daughter fell on it because it was slippery, and she hit her head on the enamel.

Cons:

Nothing

2026-03-18 • via Nuitee
S
Steven • family_with_children • at
8
Good Hotel
2026-03-17 • via Nuitee
N
neil • couple • gb
10
Relaxing
Pros:

Plenty of areas you can relax in foyer and bar. Staff were all extremely friendly and helpful

Cons:

Relaxed atmosphere.

2026-03-11 • via Nuitee
M
Mark • couple • gb
10
2026-03-09 • via Nuitee
D
Dennis • couple • gb
8
Pros:

Was really peaceful even where there seemed to be a lot of people

Cons:

Rooms outdated but was still nice

2026-03-08 • via Nuitee
A
Andrew • couple • gb
7
Reasonably priced, friendly staff and good gym and spa. Restaurant was a bullet dodged it seems.
Pros:

Reception staff very helpful and friendly. Gym was well equipped but a little too full i.e. too much equipment for the size of the room. Spa was good although didn't use the pool, but did use steam room and sauna. The green room policy of rewarding with a drink vouchers if you didn't want your room made up was a very good idea.

Cons:

Parking was expensive £25 per day given we were parking at the hotel but no other option. Bar staff - some were good at least one seemed they wanted to be elsewhere and wasn't totally aware of all choices of mixers etc. Didn't eat there as reviews we had seen weren't encouraging and menu didn't excite us. It seems on Valentines night they had real problems with very long delays taking orders and then meals taking hours to serve. Found some good places to eat in Rochester.

2026-03-07 • via Nuitee
A
Ayesha • solo_traveller • gb
8
2026-03-05 • via Nuitee
P
Phil • solo_traveller • gb
10
Clean comfortable room, good bathroom and restaurant facilities with amazing food!
Pros:

Clean comfortable room, good bathroom and restaurant facilities with amazing food!

Cons:

nothing

2026-03-04 • via Nuitee
C
Cole • family_with_children • gb
8
2026-03-03 • via Nuitee
I
Ifeanyi Frederick • couple • gb
10
2026-03-02 • via Nuitee
L
Larissa • family_with_children • gb
5
2026-03-01 • via Nuitee
P
Poppie • couple • gb
10
2026-02-28 • via Nuitee
I
Igbins • family_with_children • gb
5
Pros:

Bathroom

Cons:

The room

2026-02-27 • via Nuitee
M
Maxine • solo_traveller • gb
9
Excellent
Pros:

My first room i was allocated had not been cleaned, so when I reported this to staff on reception. There immediately apologised and upgraded my room. Very apologetic. They were upset that the hotel had failed in providing a good service.

Cons:

Room was very warm. When opening the windows I was able to hear the traffic. I live in the country so wasn't used to the sound found it difficult to sleep

2026-02-27 • via Nuitee