Hotel Best

Hotels
8.1 (128 reviews)
Keltíčkova 1297/60 , Ostrava , cz

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Tour desk
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Noise in rooms
Cleanliness concerns in some areas

Categories

Cleanliness
7.54
Some reviews mention issues with cleanliness in specific rooms.
Service
9.01
Guests consistently praised the friendly and accommodating staff.
Location
8.55
Positive remarks regarding the location's convenience and proximity.
Room Quality
7
Mention of noise and dated furniture affected the rating.
Amenities
8.03
Sufficient amenities including parking and nearby facilities.
Value for Money
8.49
Considered good value for the price paid, especially for short stays.
Food and Beverage
8.04
Breakfast was generally appreciated, though options were limited.
Overall Experience
8.11
Overall positive sentiments despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 14:39

Property Description

Welcome to our tranquil hotel nestled in a quiet residential area.

Family-Friendly Amenities: Enjoy our children's playground, trampoline, and sandpit, perfect for keeping the little ones entertained.

Relaxation and Dining: Unwind on our terrace or in the garden, and stay connected with free wifi. Indulge in delicious Czech cuisine at our on-site restaurant.

Convenient Location: Explore nearby attractions such as Ostrava, the football stadium Bazaly, Ostrava castle, the zoo, and the historic mine Bezruč—all just a short walk or drive away.

Book now to experience a peaceful retreat with easy access to Ostrava's highlights!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.1
Based on 128 reviews
Cleanliness: 7.54
Service: 9.01
Location: 8.55
Room Quality: 7
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.11
O
Oliwia • solo_traveller • pl
8
Cons:

Nie było ogrzewania w pokoju i łazience, co powodowało dyskomfort po wyjściu spod prysznica.

2026-04-14 • via Nuitee
M
Miroslava • solo_traveller • sk
8
Pros:

Tichá lokalita.blízko ZOO

2026-04-07 • via Nuitee
D
Daniel • solo_traveller • sk
8
Pros:

Vyhovovala mi lokalita a celkovo hotel ako taký. Zároveň bol blízko zastávok hromadnej dopravy.

Cons:

Chýbala mi aspoň menšia chladnička v izbe. Inak mi to tam vyhovovalo.

2026-04-06 • via Nuitee
G
Georgieva • family_with_children • cz
5
Pros:

Хотела беше хубав стаята като на снимката чист закуската много семпла еднообразна

Cons:

Лошото беше че ресторанта и градината към него което е показано на снимките не работеха и останахме много разочаровани защото нас това ни грабна като правихме резервацията могат да махнат снимките от там и да напишат че не работи

2026-04-06 • via Nuitee
D
David • couple • cz
8
2026-03-29 • via Nuitee
L
Lucie • extended_group • cz
4
Hotel není v takové kvalitě jak je zde prezentováno.
Cons:

V jednom pokoji neodtékal odpad ve sprchovém koutě, nefungovalo topení. Druhý pokoj - celou noc kapalo a bouchalo topení.
Snídaně - nefunkční plotýnky, nebyla teplá snídaně, malý výběr, neochotný personál.

2026-03-23 • via Nuitee
L
Liběna • couple • cz
4
Ubytování bych nikomu nedoporučila.
Pros:

Lokalita .

Cons:

Postele v pokoji č.8 proležené matrace,nedostatečně vyluxováno a vybavení nedostačující na to, že v hotelu nefunguje restaurace.Snídaně - nic moc výběr,ani čerstvost pokrmů,chyběla mi zelenina.Na talířek jsem dostala 2 kolečka okurky a měsíček rajčete.Nabídka velmi omezená.Okolí hotelu neudržované,ranní ruch od aut ze silnice.

2026-03-16 • via Nuitee
R
Roman • extended_group • sk
8
Pros:

Ochote personálu

2026-03-15 • via Nuitee
P
Petr • couple • cz
9
2026-03-10 • via Nuitee
T
Tomasz • family_with_children • pl
10
Pros:

- nastawienie właścicieli
- dobre śniadanie
- dobry kontakt

2026-03-09 • via Nuitee
C
Chrobot • couple • pl
10
Pros:

Wszystko super

2026-03-03 • via Nuitee
L
Lucia Mohnáczka • couple • sk
8
Pros:

Príjemný personál, dobre raňajky, trošku čistota v izbe by mohla byť lepšia, ale zase personál veľmi zlatý, tak sa to vyrovnalo...

2026-03-01 • via Nuitee
P
Piotr • solo_traveller • pl
10
2026-02-26 • via Nuitee
V
Vendula • couple • cz
8
Pros:

Lokalita

Cons:

Neodtékal odpad v koupelně a chtělo by to důkladnější úklid.

2026-02-22 • via Nuitee
S
slana • solo_traveller • cz
5
2026-02-12 • via Nuitee
S
Sebastian • family_with_children • pl
9
Polecam
Pros:

Uprzejmy właściciel. Smaczne śniadanie.
Duży parking. Czystość pokoju. Wystrój hotelu.

Cons:

Trochę ciasno w pokoju,ale do przenocowania może być

2026-01-29 • via Nuitee
T
TOMASZ • family_with_children • pl
2
Cons:

Po godzinie 21.00 hotel był zamknięty. Nie bylo personelu. Wydaje mi się, że nie było też innych gości oprócz nas. W pokoju nie było za czysto (nie domyta łazienka, pajęczyny na suficie, poplamiona wykładzina). Ręczniki oraz pościel częściowo dziurawe. Porcja śniadaniowa wydzielona, mały wybór. Dużo podróżuję i jeszcze nie spotkałem się z takimi warunkami. Jestem zawiedziony stosunkiem wysokiej ceny do jakosci. Nie polecam.

2026-01-27 • via Nuitee
T
Tamim • couple • af
7
2026-01-23 • via Nuitee
K
Karel • solo_traveller • cz
6
2026-01-22 • via Nuitee
J
Jan • solo_traveller • cz
4
Dostupnost a parkování super, přístup personálu bez výtek, snídaně ok. Průšvih čistota koupelny!
Cons:

Čistota koupelny: špinavá toaleta, plíseň v koupelně, nánosy prachu na rantlech obkladů a futer. Fleky na přehozu u postele.

2026-01-22 • via Nuitee