Serk'ana Suite Hostal

Hotels
6.5 (11 reviews)
Amazonas 312 O-4C Zamacola , Arequipa , pe

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Restaurant
Room service
Luggage storage
Express check-in/check-out
Tour desk
Hot tub/Jacuzzi
Non-smoking throughout
Private check-in/check-out
Outdoor furniture
See all facilities

Review Highlights

Pros:
Location convenience
Easy access to the airport
Cons:
Poor room quality
Unhelpful staff
Overpriced services

Categories

Cleanliness
5.33
The bathroom did not smell good, indicating poor cleanliness.
Service
6.8
The staff were unhelpful, and communication issues were noted.
Location
8.84
Proximity to the airport was an advantage for all reviews.
Room Quality
5.29
Rooms had issues such as no windows and hard beds.
Amenities
6.82
Spa bath was cold, and amenities did not meet expectations.
Value for Money
5.28
Reviews indicate this hotel is overpriced for the services provided.
Food and Beverage
6.83
No specific comments were made; standard quality for this hotel tier.
Overall Experience
6.8
Overall experience was below expectations with many negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:17

Property Description

Convenient Location
Located in Arequipa, just a short distance from Yanahuara Church, Serk'ana Suite Hostal offers a prime spot for exploring the city. With easy access to key attractions like Umacollo Stadium and Melgar Stadium, guests can immerse themselves in the local culture effortlessly.

Comfortable Accommodation
This 3-star hotel provides cozy rooms equipped with modern amenities such as flat-screen TVs, private bathrooms, and plush bedding. The added perks of room service and a 24-hour front desk ensure a stress-free stay for all guests.

Relaxing Amenities
Guests can unwind in the hot tub after a day of sightseeing or seek assistance from the tour desk to plan their itinerary. With free WiFi, a restaurant, and complimentary parking, Serk'ana Suite Hostal caters to all the needs of its visitors.

Book your stay at Serk'ana Suite Hostal for a memorable experience in Arequipa!

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

Location

Guest Reviews

6.5
Based on 11 reviews
Cleanliness: 5.33
Service: 6.8
Location: 8.84
Room Quality: 5.29
Amenities: 6.82
Value for Money: 5.28
Food and Beverage: 6.83
Overall Experience: 6.8
I
Ivo • family_with_children • nl
1
Verschrikkelijk hotel
Pros:

Locatie op enkele minuten van het vliegveld

Cons:

Kamers zonder raam, personeel wat op geen enkele manier kon communiceren, enorm veel geluid snachts op de gangen. Foto's matchen niet met de realiteit.
verschrikkelijk!

2025-08-19 • via Nuitee
A
Alex • solo_traveller • fr
10
2025-08-18 • via Nuitee
I
Iñigo • couple • es
5
Caro para lo que ofrece
Pros:

La distancia al aeropuerto.

Cons:

Se oía absolutamente todo en la calle, los huéspedes que entraban... y eso que cuando nos alojamos apenas había más huéspedes en el hotel, no me imagino como sería si estuviera lleno.
La ducha no tenía agua caliente... tras mucho esperar salía... "templada". Y el baño no olía bien.
Muy caro para lo que ofrece. En la zona hay mejores opciones con una relación calidad precio muy superior.

2025-07-13 • via Nuitee
L
Luke • young couple • gb
5
good for 1 night, no more
Pros:

location was convenient to the airport

good place for 1 night before going to the airport, other than that I'd look elsewhere

Cons:

the staff were unhelpful, tv didn't work which i managed to fix since the staff couldn't, beds were hard and 'spa bath' was cold.

good place for 1 night before going to the airport, other than that I'd look elsewhere

2025-06-23 • via Nuitee
B
Bella • young couple • us
1
Bad
Pros:

Have hot water, front desk lady is nice and helpful

Cons:

Sanity is really bad, and it is super noisy the whole night. You can literally hear everything and people come in and out the whole night even slamming the doors.

2025-05-25 • via Nuitee
K
Katarzyna • solo traveller • de
10
Exceptional
Pros:

Great staff, comfortable room. Perfect

2025-03-19 • via Nuitee
H
Hubey • solo traveller • us
9
Nice place; I’d stay here again,
Pros:

CLEAN, close to airport and restaurants, friendly staff, easy check-in, hot shower, comfortable bed, and yummy complete breakfast.

Cons:

Outdated signs on door say they accept Visa, but they only take cash. No soap holder in shower.

2024-06-12 • via Nuitee
J
Jianyuan • young couple • us
10
Exceptional
2023-05-14 • via Nuitee
A
Aditya • review category business travellers • pe
5
Passable
2023-04-24 • via Nuitee
A
Aditya • review category business travellers • pe
6
Pleasant
2023-04-24 • via Nuitee
Z
Zofia • group • pl
9
cannot imagine More friendly staff
Pros:

Staff was extremely friendly and helpful

Cons:

very clean, there was a problem with hot water

2022-08-14 • via Nuitee