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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Swimming pool
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Restaurant
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Tour desk
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Wheelchair accessible
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Kid meals
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Heated pool
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Public Bath
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Outdoor furniture
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Coffee Shop on site
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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24-hour security
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Delivered food - securely covered
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Access to nearby indoor pool
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Japanese garden
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Amenities
Hotel Spa Nieves Del Cerro offers a plethora of luxurious amenities, including a fitness centre, indoor pool, and hot tub. Guests can unwind and rejuvenate in style during their stay.
Scenic Views
Some rooms at the hotel provide stunning lake views, allowing guests to immerse themselves in the natural beauty of Caviahue. Wake up to breathtaking sights right from the comfort of your room.
Convenience and Comfort
With a 24-hour front desk, concierge service, and free WiFi, Hotel Spa Nieves Del Cerro ensures that guests' needs are met promptly and efficiently. Experience convenience and comfort throughout your stay.
Book your stay at Hotel Spa Nieves Del Cerro now to indulge in luxury, breathtaking views, and top-notch service.
Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible at a location nearby (reservation is not needed).
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
People 3 years old and over stay for US$75 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
La ubicación, supercomodo, el personal siempre a disposición
Excelentes instalaciones
Buena las 2
todo estubo bien cumplieron con mis expectativas fui para conocer y ver si Hera para regresar
la calidad de la gente que trabaja.
esta justo a la entrada
La vista y la ubicación es muy buena
el desayuno pésimo. Tendría que mejorar bastante.
El restaurant un poco mejor pero hay otras opciones mejores en Caviahue.
La ubicación frente al lago. Vista increíble desde la habitación
El desayuno sin bien cumple , podria ser más completo
Muy bueno
Mucha calefacción en la habitación y el cuarto ya es naturalmente caliente por el tipo de construcción y se escuchaban los ruidos de la habitación de arriba.
Limpiaza, buena vista y ubicacion. Muy buena atencion del personal
Muy buena atención del personal, hermoso lugar
Todo excelente
La vista, el desayuno con su plato de fruta,
A gusto personal falta temperatura a la pileta.
La pileta con vista al lago, la amplitud y comodidad de las habitaciones.
El agua de la pileta podría estar un poco mas caliente.
la vista desde el deck frente al lago.
la vista desde la pileta frente al lago.
la ventana de la habitación daba al techo de algo....... por arriba del mismo se podía ver un pedazo del lago.......
no había disponible una pava eléctrica dentro de la habitación,
no había disponible vasos de vidrio en el baño, solo de plásticos descartables,
el estacionamiento de piedras imposibilitaba el rodamiento de las maletas para ingresar al hotel, y para nosotros nos era imposible levantarlas.
La ubicación, la comida del restaurante, la atención de toda la gente
La alfombra de la habitación tenía una mancha fea al pie de la cama.
Me parece más higiénico el sistema de edredón con funda (para poder cambiarla y que siempre esté limpia) que el acolchado (difícil cambiarlo entre pasajero y pasajero).
La falta de aíre acondicionado en la habitación, el calor era poco soportable y el ventilador no alcanzaba a refrescar la habitación.
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