Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Good food
Eco-friendly vibes
Cons:
Inconsistent service
Room quality issues
Cleanliness concerns

Categories

Cleanliness
7.88
The cement bungalows have issues with dampness and mold.
Service
7.85
Inconsistent service quality, with some staff being unfriendly.
Location
9.39
Excellent location near archaeological sites and surrounded by nature.
Room Quality
7.34
Deluxe bungalows are poorly designed, leading to discomfort.
Amenities
8.37
Good amenities with a large pool and restaurant.
Value for Money
8.73
Overall decent value considering the location.
Food and Beverage
8.88
Positive feedback on food quality, especially pizza.
Overall Experience
8.75
Mixed feelings, beautiful location but various service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:29

Property Description

Charming Oasis in Palenque
Hotel Maya Bell in Palenque offers a delightful stay just 1.3 km from Palenque Ruins. Tranquil Garden Retreat: Enjoy the serene garden, perfect for a leisurely stroll or unwinding with a book. Convenient Amenities: Benefit from free parking, a restaurant, and room service for a comfortable stay. Relaxing Outdoor Pool: Take a refreshing dip while admiring garden views. Explore nearby attractions like Aluxes EcoPark & Zoo and Central Bus Station. Experience convenience and relaxation at Hotel Maya Bell.

Book your stay now at Hotel Maya Bell for a memorable Palenque getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 546 reviews
Cleanliness: 7.88
Service: 7.85
Location: 9.39
Room Quality: 7.34
Amenities: 8.37
Value for Money: 8.73
Food and Beverage: 8.88
Overall Experience: 8.75
T
tiziano • solo_traveller • it
9
2026-10-13 • via Nuitee
R
Raúl Arregui • solo_traveller • au
10
Beautiful stay in the jungle
Pros:

The place is in the jungle, inside the heritage protected forest, and a short drive from the entrance to the archaeological area of Palenque. The hotel has cabins that look like mayan bungalows, but inside they have all the comforts of the best hotel rooms. The forest around the hotel is full of huge trees, flowers, and even black monkeys. They have a great pool, restaurant and bar !!! We loved our stay at MayaBell

Cons:

The wifi in our bungalow didnt work well, but the wifi inside the lobby and restaurant it was perfect.

2026-09-11 • via Nuitee
A
Alan Christopher • couple • gb
4
Far from deluxe. Rude staff. Dirty pool. All about tips, tips, tips...
Pros:

Pros-
• Beautiful jungle setting
• Communal areas are well presented
• A small resort

Cons:

Cons-
• We paid for a deluxe room, and it didn’t feel deluxe, in fact it felt basic
• There was no TV
• The pool was dirty and full of dead insects, leaves, etc. Also, a weird colour - not been cleaned for a LONG time!
• They let the locals come and use the pool, even if they are not staying there. So, one day we went to the pool to find local family playing their music loudly, leaving their rubbish around, being loud in the pool, taking up all the tables. We complained and they quieted down. There was then tension between them and us, dirty looks etc, but these facilities should be reserved for staying guests only - ridiculous! And pretty poor in terms of security too. But as they are a resort with paying guests this should not be happening!
• The staff are attentive because its all about the tips- they even put a suggested amount to tip on your bill!
• We found one of the receptionists (Elisbeth) to be surly and we got the sense she was saying things about us in Spanish to her co-workers as they laughed while looking at us. We complained about her.
• The resort’s one restaurant becomes tiresome after eating there for several days. The food is not good enough or varied enough for a resort. Very average food and overpriced.
• The resort is in the middle of nowhere so apart for the ruins there is nothing else around
• We chose this hotel because it advertised itself as being near the ruins-this is only partially true. Firstly, the entrance is close, but the ticket booth is not-it is 2km back down the road-which they don’t inform you off. So, you must walk to the ticket booth (around a 15-minute walk in the heat), buy your tickets and then get a collectivo (shared van with a return ticket included) to the temple (so it is not walkable from the hotel). Hence, it is not worth staying here if all you are doing is visiting the temple.
• We stayed for a weekend and felt bored-the place felt soulless

2026-08-30 • via Nuitee
C
Carlos • couple • mx
5
regular
Pros:

que hay mucha calma, muy tranquilo

Cons:

se fue la luz y no tienen planta, no se podia dormir por el calor

2026-08-24 • via Nuitee
O
ORTIZ NUÑEZ • solo_traveller • es
5
Cons:

Había muchos bichos peligrosos en las habitaciones.

2026-08-19 • via Nuitee
R
RASSAT • solo_traveller • fr
5
2026-08-19 • via Nuitee
J
Jose María • couple • es
10
2026-08-18 • via Nuitee
M
Maria • couple • fr
10
Wonderful, we will come back!
Pros:

It’s in the natural reserve, the access to Palenque Archaeological site is very easy. Even walking distance. The restaurant is nice, the cabins weee perfect and the personnel very nice. Highly recommended for bird watching and people who want to stay close to Palenque site.

2026-08-17 • via Nuitee
G
Gemma • extended_group • it
10
2026-08-17 • via Nuitee
M
MERAKCHI • couple • fr
9
HOTEL PRES DU SITE ARCHEOLOGIQUE DE PALENQUE
Pros:

Hôtel parfaitement placé à quelques centaines de mètres de l'entrée de Palenque. On a pris finalement une chambre plus grande car la chambre réservée ne nous a pas plu. La chambre était très spacieuse et confortable pour nos 2 nuits avec une petite terrasse devant. Literie très confortable et agréable. La piscine au fond de l'hôtel a été précieuse pour les fins de journée. Personnel serviable et agréable. On a pu aussi bénéficier d'une démonstration de sonothérapie dans la piscine le 2nd jour.

Cons:

Rien. Tout a été parfait.

2026-08-13 • via Nuitee
H
Heleen • couple • be
8
2026-08-10 • via Nuitee
M
Monique • extended_group • nl
10
Fantastisch! Super mooie lokatie en vriendelijk personeel
Pros:

Prachtige park op een geweldige lokatie. Midden in de jungle en vlak bij Palenque en de maya tempels

Cons:

Er was geen airco maar dat hoort er bij in de jungle

2026-07-24 • via Nuitee
J
Johanna • solo_traveller • de
10
2026-07-24 • via Nuitee
W
wilfred • family_with_children • nl
8
2026-07-22 • via Nuitee
J
Juan Felipe • solo_traveller • co
9
2026-07-16 • via Nuitee
J
Josy • solo_traveller • us
8
Jungle beauty
Pros:

Beautiful location, in the jungle close to Palenque ruins. Howler monkeys and toucans all around
Good restaurant.

Cons:

Some front desk employees, and waitresses were unfriendly.

2026-06-17 • via Nuitee
D
David • extended_group • at
10
Dream in jungle
Pros:

One of best places ever! We had luxus department in middle of jungle. We enjoyed also the swimming pool a fantastic pizza in the restaurant.

2026-05-26 • via Nuitee
E
Edis • extended_group • tr
9
2026-05-10 • via Nuitee
S
Sara • extended_group • uy
8
2026-05-09 • via Nuitee
F
Francisco • couple • be
10
El hotel superó nuestras expectativas: instalaciones limpias y modernas, habitaciones cómodas y bien cuidadas, y una ubi
Pros:

Las instalaciones y la calma

2026-05-08 • via Nuitee