Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Good food
Eco-friendly vibes
Cons:
Inconsistent service
Room quality issues
Cleanliness concerns

Categories

Cleanliness
7.88
The cement bungalows have issues with dampness and mold.
Service
7.85
Inconsistent service quality, with some staff being unfriendly.
Location
9.39
Excellent location near archaeological sites and surrounded by nature.
Room Quality
7.34
Deluxe bungalows are poorly designed, leading to discomfort.
Amenities
8.37
Good amenities with a large pool and restaurant.
Value for Money
8.73
Overall decent value considering the location.
Food and Beverage
8.88
Positive feedback on food quality, especially pizza.
Overall Experience
8.75
Mixed feelings, beautiful location but various service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:29

Property Description

Charming Oasis in Palenque
Hotel Maya Bell in Palenque offers a delightful stay just 1.3 km from Palenque Ruins. Tranquil Garden Retreat: Enjoy the serene garden, perfect for a leisurely stroll or unwinding with a book. Convenient Amenities: Benefit from free parking, a restaurant, and room service for a comfortable stay. Relaxing Outdoor Pool: Take a refreshing dip while admiring garden views. Explore nearby attractions like Aluxes EcoPark & Zoo and Central Bus Station. Experience convenience and relaxation at Hotel Maya Bell.

Book your stay now at Hotel Maya Bell for a memorable Palenque getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 540 reviews
Cleanliness: 7.88
Service: 7.85
Location: 9.39
Room Quality: 7.34
Amenities: 8.37
Value for Money: 8.73
Food and Beverage: 8.88
Overall Experience: 8.75
M
Monique • extended_group • nl
10
Fantastisch! Super mooie lokatie en vriendelijk personeel
Pros:

Prachtige park op een geweldige lokatie. Midden in de jungle en vlak bij Palenque en de maya tempels

Cons:

Er was geen airco maar dat hoort er bij in de jungle

2026-07-24 • via Nuitee
J
Johanna • solo_traveller • de
10
2026-07-24 • via Nuitee
W
wilfred • family_with_children • nl
8
2026-07-22 • via Nuitee
J
Juan Felipe • solo_traveller • co
9
2026-07-16 • via Nuitee
J
Josy • solo_traveller • us
8
Jungle beauty
Pros:

Beautiful location, in the jungle close to Palenque ruins. Howler monkeys and toucans all around
Good restaurant.

Cons:

Some front desk employees, and waitresses were unfriendly.

2026-06-17 • via Nuitee
D
David • extended_group • at
10
Dream in jungle
Pros:

One of best places ever! We had luxus department in middle of jungle. We enjoyed also the swimming pool a fantastic pizza in the restaurant.

2026-05-26 • via Nuitee
E
Edis • extended_group • tr
9
2026-05-10 • via Nuitee
S
Sara • extended_group • uy
8
2026-05-09 • via Nuitee
F
Francisco • couple • be
10
El hotel superó nuestras expectativas: instalaciones limpias y modernas, habitaciones cómodas y bien cuidadas, y una ubi
Pros:

Las instalaciones y la calma

2026-05-08 • via Nuitee
G
Gabriela • couple • mx
9
Gran lugar cerca de las Ruinas de Palenque
Pros:

Ya son varias veces que me he hospedado en Mayabell y siempre es garantía de un lugar agradable y tranquilo para quedarse. Me encanta la vegetación y su alberca rodeada de muchos árboles.

Cons:

Como ya no quedaban muchas habitaciones nos tocaron la 18 y 19, que son cabañas qué quedan en un área un poco más rocosa. Si van con personas mayores recomiendo evitar esa área.

2026-04-25 • via Nuitee
M
Michelle • couple • gb
8
The jungle surrounding made this special
Pros:

Being so close to nature
Swimming pool
Attentive and thoughtful restaurant staff
No hairdryer but was loaned one by reception

Cons:

The accommodation was very dark, cramped and the toilet not separated from the bed really ( just half swing door).
No English spoken by staff
Expensive

2026-04-20 • via Nuitee
C
Celine • couple • fr
10
Pros:

Excellent !! L’endroit, les singes hurleurs le resto … tout était parfait 👍

2026-04-19 • via Nuitee
V
Viveros Dominguez • solo_traveller • mx
10
Pros:

La tranquilidad

Cons:

Las habitaciones pequeñas , las cabañas

2026-04-16 • via Nuitee
B
Bokern • extended_group • de
8
2026-04-04 • via Nuitee
F
Frédérique • couple • fr
8
Une nuit à Maya Bell
Pros:

L'emplacement en pleine nature

Cons:

Les oreillers un peu trop durs , une chaise aurait été bienvenue

2026-03-28 • via Nuitee
F
Fabrizio • couple • es
8
2026-03-27 • via Nuitee
M
Michael • couple • it
7
2026-03-26 • via Nuitee
C
claudine • solo_traveller • fr
6
Y venir pour le cadre pas pour l’hôtellerie
Pros:

La jungle alentour. La proximité du site. J’avais réservé trois nuits et entre les deux premières je partais à San Cristobal de las casas pour deux nuits et l’hôtel m’a gentiment gardé ma voiture sur son parking

Cons:

La saleté de la piscine non entretenue. L’équipement spartiate des chambres ( même pas une chaise,absence de rideaux occultants).le coût élevé des petits déjeuners. La lenteur du personnel. Le prix de booking augmenté de nombreuses taxes

2026-03-26 • via Nuitee
N
Nicholas • solo_traveller • us
9
Felt like staying in the ancient Maya city
Pros:

I loved being walking distance to the Palenque site. Taking a colectivo or taxi into town was easy when necessary. The restaurant at the hotel is beautiful and has good food, it's just a little pricey. The staff are friendly and helpful. The A/C in the bedroom worked well. It's extremely peaceful and beautiful, and the howler monkeys are a nice touch (but might not be for everyone).

Cons:

There's no shop at the hotel and nothing nearby. It would be better to have a guest shop with snacks, bottled drinks, souvenirs. The pool a little rough looking.

2026-03-23 • via Nuitee
D
Dianne • extended_group • us
10
Pros:

The location in the jungle and close to Palenque ruins, toucans, macaws and howler monkeys just outside our door!! The pool is wonderful and the restaurant very good and so convenient!

Cons:

Nothing

2026-03-19 • via Nuitee