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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Tour desk
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Massage services
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Packed lunches
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Private check-in/check-out
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Public Bath
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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24-hour security
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Concerts/live shows
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Swimming nearby
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Electric bicycle charging station
Review Highlights
Categories
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Property Description
Charming Oasis in Palenque
Hotel Maya Bell in Palenque offers a delightful stay just 1.3 km from Palenque Ruins. Tranquil Garden Retreat: Enjoy the serene garden, perfect for a leisurely stroll or unwinding with a book. Convenient Amenities: Benefit from free parking, a restaurant, and room service for a comfortable stay. Relaxing Outdoor Pool: Take a refreshing dip while admiring garden views. Explore nearby attractions like Aluxes EcoPark & Zoo and Central Bus Station. Experience convenience and relaxation at Hotel Maya Bell.
Book your stay now at Hotel Maya Bell for a memorable Palenque getaway!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
Location
Guest Reviews
La tranquilidad
Las habitaciones pequeñas , las cabañas
L'emplacement en pleine nature
Les oreillers un peu trop durs , une chaise aurait été bienvenue
La jungle alentour. La proximité du site. J’avais réservé trois nuits et entre les deux premières je partais à San Cristobal de las casas pour deux nuits et l’hôtel m’a gentiment gardé ma voiture sur son parking
La saleté de la piscine non entretenue. L’équipement spartiate des chambres ( même pas une chaise,absence de rideaux occultants).le coût élevé des petits déjeuners. La lenteur du personnel. Le prix de booking augmenté de nombreuses taxes
I loved being walking distance to the Palenque site. Taking a colectivo or taxi into town was easy when necessary. The restaurant at the hotel is beautiful and has good food, it's just a little pricey. The staff are friendly and helpful. The A/C in the bedroom worked well. It's extremely peaceful and beautiful, and the howler monkeys are a nice touch (but might not be for everyone).
There's no shop at the hotel and nothing nearby. It would be better to have a guest shop with snacks, bottled drinks, souvenirs. The pool a little rough looking.
The location in the jungle and close to Palenque ruins, toucans, macaws and howler monkeys just outside our door!! The pool is wonderful and the restaurant very good and so convenient!
Nothing
Everything!! The location is perfect for visiting Palenque ruins, we could walk there. Loved the pool area and grounds being able to see monkeys, toucans and macaws. The restaurant served delicious meals..
Nothing
The food was excellent and we really enjoyed it. Prices were reasonable, the service was very friendly and attentive, and there was live music on Saturday evening, which was a great atmosphere.
What we loved most was the location in the middle of the rainforest. We saw many animals right outside our door, including howler monkeys and even a hummingbird. 🌿🐒✨
Although the pyramids are only about a 10-minute walk away, you unfortunately cannot access the entrance directly on foot. Tickets cannot be purchased there — they are only sold at the official ticket office (Taquilla Venta de Boletos Z. A. Palenque), which means you have to travel there first and then return by colectivo.
Unfortunately, the rooms were extremely humid. While they are nicely designed, the moisture made our stay a bit uncomfortable. Once it rained, our clothes did not dry for two days.
We are not entirely sure, but there also seemed to be a bit of mold on the blinds.
The pool was nice overall, but it is quite old and did not seem very well maintained.
When we arrived early evening there was a nice welcome and speedy check in. The receptionist made an effort to translate into english about how to get tickets if we wanted to go to Palenque ruins the next day, which we really appreciated.
There was reliable hot water.
We enjoyed sitting on the terrace and saw some birds and the agouti. The grounds were very nice with a big pool. The restaurant and public spaces were well decorated. We ate in the restaurant all 3 nights as it is not easy to get to anywhere else without transport. The food was decent and not overpriced.
All staff we met were very friendly and helpful. We have very little spanish but they tried their best and we could see that they work hard.
The bathroom was small with little space to put things and nowhere to hang even a towel. Although there was a mosquito screen on the window there were gaps around it and also under the bedroom door. We had a lot of ants in the room. We understand that we are in a natural setting so should expect some bugs but this was too many.
The bed was small and hard with no headboard. There was no comfort in the room. Although we made sure to get a room with AC it was so noisy that we had to turn it off.
Actually, everything was fine.
The outdoor area seemed somewhat forlorn to me; the pool and surroundings couldn't really be used.
Great place, very close to the archeological site. You can feel connection with the nature there.
Staff is not able to speak English, or not willing? Hard to say, but definitely disappointed not to be able to talk to anyone there.
El lugar paradisíaco
Alles dreht sich um das Restaurant und Tips
Der Pool war dreckig und nicht in Betrieb
We had a luxurious hide away close to the pool, not a regular cabana, and it was great and quiet. We walked to the Temple-zone which is a great walk to a marvelous historical site. Don’t forget to get your tickets upfront!
Nice cabañas, it’s clean, comfy and rustic. You can hear the monkeys at night. All employees were so nice and helpful. Great point was the restaurant opening early and closing at 23:00, life saving when you come back late from a tour. It was great value for money.
Maybe what was a bit uncomfortable was that the bathroom had no real door.
Au calme dans la jungle en compagnie des singes hurleurs !!! Le restaurant est très chouette ! Un super séjour
Rien
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