CIEN hotel

Hotels
8.2 (46 reviews)
22 Phạm Hồng Thái, phường Thị Nại , Quy Nhon , vn

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Cons:
Poor service
Wi-Fi issues
Bad room quality

Categories

Cleanliness
7.2
The room cleanliness was reported poorly, with complaints about the minibar and overall maintenance.
Service
8.2
Mixed sentiments; although staff were noted to be unprofessional, some reports mention staff being helpful.
Location
9.2
The location is easy to find and convenient for tourists.
Room Quality
7.2
Multiple complaints about air conditioning and noise insulation.
Amenities
7.2
Wi-Fi issues and poor minibar cleanliness were highlighted.
Value for Money
9.7
Despite the issues, some aspects justify the price, especially location.
Food and Beverage
8.7
No specific complaints mentioned regarding food and beverage.
Overall Experience
8.2
Negative experiences heavily impacted the overall sentiment, but location and some positive service moments provide balance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 09:07

Property Description

Luxurious Accommodation
Experience comfort and style at CIEN hotel, located just 1.9 km from the stunning Quy Nhon Beach. Each unit is equipped with modern amenities including air conditioning, a flat-screen TV, and free WiFi. The private bathrooms come with complimentary toiletries and a hairdryer, ensuring a relaxing stay for all guests.

Convenient Services
Our 24-hour front desk and airport transfers make traveling a breeze, while the shared lounge is perfect for unwinding after a day of exploring the beautiful Binh Dinh region. Stay connected with loved ones back home with our complimentary WiFi throughout the property.

Ideal Location
Situated near Phu Cat Airport, CIEN hotel offers easy access to both the beach and transportation hubs. Don't miss the chance to experience the perfect blend of comfort and convenience during your stay in Quy Nhon.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.2
Based on 46 reviews
Cleanliness: 7.2
Service: 8.2
Location: 9.2
Room Quality: 7.2
Amenities: 7.2
Value for Money: 9.7
Food and Beverage: 8.7
Overall Experience: 8.2
N
Nguyễn Bảo • extended_group • vn
10
Pros:

Phòng rộng, thoải mái, giá cả hợp lí, nhân viên vui vẻ nhiệt tình

Cons:

Wifi hơi yếu

2026-07-25 • via Nuitee
N
Noga • couple • vn
10
2026-07-19 • via Nuitee
H
Hiếu • couple • vn
10
2026-07-17 • via Nuitee
L
Linh • couple • sg
9
2026-07-16 • via Nuitee
L
Linh • solo_traveller • vn
9
2026-07-16 • via Nuitee
D
Diệp • couple • vn
10
2026-07-15 • via Nuitee
C
Chi • couple • vn
8
2026-07-09 • via Nuitee
T
Tony • couple • vn
10
2026-07-01 • via Nuitee
H
Hoàng Khánh Linh • couple • vn
8
Pros:

Nhân viên nhiệt tình, phòng ổn

Cons:

Nhà vệ sinh chưa dc sạch lắm nhưng cũng may ko có mùi

2026-06-29 • via Nuitee
V
Vũ • couple • vn
10
Pros:

Gần trung tâm

Cons:

Bồn labo ống nước hỏng

2026-06-23 • via Nuitee
Y
Yến • solo_traveller • vn
8
2026-06-23 • via Nuitee
Đức • extended_group • vn
9
Rất ok
2026-06-15 • via Nuitee
N
Nguyễn • family_with_children • vn
8
Pros:

Phòng rộng sạch

2026-06-14 • via Nuitee
M
Mylène • solo_traveller • fr
9
2026-06-12 • via Nuitee
M
Minh hieu • solo_traveller • vn
10
Pros:

Vị trí thuận tiện ngay trung tâm Quy Nhơn, sát bên chợ Đầm Quy Nhơn, gần đầm Nại, Cầu Thị Nại nên tiện để đi qua Hòn Khô, Eo Gió, Kỳ Co. Ra biển đi xe máy cũng chỉ 3 phút. Phòng đẹp như hình

2026-06-06 • via Nuitee
C
chloé • couple • fr
9
SUPER BIEN
Pros:

Super lit confortable et grand
Draps et serviette propre
Grande chambre avec beaucoup de place
Canapé dans la chambre confortable
Super douche avec shampoing et gel douche à disposition
Personnel sympathique
Clim dans la chambre top
Pas trop de bruit extérieur
Noir complet dans la chambre
Vraiment bien cet établissement

Cons:

Connexion wifi vraiment bof
Les bouteilles d'eau dans la chambre étaient payante
Quand on est arrivée dans la chambre il y avait déjà une bouteille d'eau qui avait utilisé à moitié j'ai pris ça comme un oublie....

2026-06-03 • via Nuitee
T
Thành • couple • vn
3
Pros:

Thuận tiện

Cons:

Không đúng hình ảnh phòng khi đặt

2026-05-31 • via Nuitee
N
Ngọc Anh • couple • vn
8
2026-05-24 • via Nuitee
C
Cao • couple • vn
10
Trải nghiệm tuyệt vời, có thể sẽ quay lại chỗ này
Pros:

Nhân viên nhiệt tình, chu đáo. Hướn dẫ kĩ càng và dễ thương. Chỗ nghỉ sạch sẽ, được dọn dẹp mỗi ngày. Chăm sóc khách hàng chu đáo

2026-05-18 • via Nuitee
N
Nguyễn • extended_group • vn
10
Pros:

Staff is so friendly, enthusiastic and happy. If I have a chance, I will come back.

Cons:

No

2026-04-27 • via Nuitee