Hotel Casa de la Luna

Hotels
7.9 (141 reviews)
BERNARDO ALCEDO 250 URB. PATAZCA , Chiclayo , pe

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Ironing service
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Efficient staff
Centrally located
Comfortable rooms
Cons:
Cleanliness issues
Limited pool hours
Outdated facilities

Categories

Cleanliness
6.86
Several reviews indicated cleanliness issues, particularly regarding the pool and breakfast area.
Service
8.83
Most reviews praised the staff for their attentiveness and efficiency.
Location
8.37
The hotel is centrally located, making it convenient according to multiple reviews.
Room Quality
7.82
Room comfort was noted positively, but some mentioned outdated facilities.
Amenities
7.35
Facilities like the pool received mixed reviews, with cleanliness concerns raised.
Value for Money
7.81
General sentiment suggests fair value, balanced by some complaints about services.
Food and Beverage
7.86
Food quality varied, with some positive notes about the buffet but complaints about breakfast availability.
Overall Experience
8.33
Despite some downsides, overall sentiment leans positive, particularly regarding staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:26

Property Description

Luxurious Accommodations

Featuring a restaurant and an indoor swimming pool, Hotel Casa de la Luna offers bright and spacious rooms with free Wi-Fi and air conditioning. Some rooms even boast hot tubs and private balconies, ensuring a luxurious stay for all guests.

Convenient Location

Situated just minutes away from Real Plaza Shopping Mall and Mall Aventura Plaza, as well as being a short drive from José Abelardo Quiñones Airport, Hotel Casa de la Luna offers a convenient location for both leisure and business travelers. Additionally, the proximity to Pimentel Beach and the Royal Tombs of Sipan provides easy access to popular attractions.

Delicious Dining Options

Guests can enjoy a daily buffet at Hotel Casa de la Luna, ensuring a delightful dining experience throughout their stay.

To experience luxury, convenience, and delicious dining all in one place, book your stay at Hotel Casa de la Luna now.

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

7.9
Based on 141 reviews
Cleanliness: 6.86
Service: 8.83
Location: 8.37
Room Quality: 7.82
Amenities: 7.35
Value for Money: 7.81
Food and Beverage: 7.86
Overall Experience: 8.33
A
Anthony • couple • pe
10
2026-02-12 • via Nuitee
N
Nicolás • couple • pe
8
2026-02-11 • via Nuitee
H
H • family_with_children • pe
5
Pros:

La ubicación

Cons:

La poca iluminación de la habitación y el baño

2026-02-11 • via Nuitee
R
Ríos Garabito • family_with_children • pe
6
2026-02-10 • via Nuitee
H
Hachege87 • solo_traveller • pe
7
2026-02-09 • via Nuitee
R
Roxana • couple • pe
9
2026-02-08 • via Nuitee
G
Gutierrez • couple • pe
4
Pros:

Personal siempre fue atento y amable, cortéz y el desayuno muy rico

Cons:

La luz de las escaleras que no se apaga toda la noche, que iluminaba directo a la habitación, era incómodo y difícil conciliar el sueño.
El frigobar que nunca funcionó y tampoco lo pusieron a funcionar a pesar de habérselo solicitado en 2 oportunidades.
El ventilador muy mal ubicado en la parte baja de la ventana que enfría solamente a la cama que está a lado Pero no ventila toda la habitación

2026-02-08 • via Nuitee
M
Morante • solo_traveller • pe
4
2026-01-29 • via Nuitee
R
Renzo • couple • pe
5
Puede mejorar
Pros:

La ubicación

Cons:

Las habitaciones podrían mejorar, el baño poca ventilación, parecía un horno

2026-01-29 • via Nuitee
W
Walter Omar • couple • pe
6
Limpien la humedad guardada del baño
Pros:

Habitación con cama cómoda para descansar

Cons:

El equipo de aire acondicionado no tenía su control remoto a la mano para el precio cobrado, el baño al ingresar tenía humedad de ropa guardada de pésimo olor

2026-01-29 • via Nuitee
M
Melissa • couple • pe
10
Pros:

La ubicación fue rápido para llega, cerca al centro! Habitaciones cómodas y equipadas.

Cons:

La piscina no estaba tan limpia.

2026-01-26 • via Nuitee
C
Carlos • couple • pe
10
Cons:

Mejorar la limpieza de los bordes de las lunas

2026-01-25 • via Nuitee
S
Sean • couple • pe
10
Cómodo
Pros:

Muy cómodo

2026-01-24 • via Nuitee
B
Blanca Lizeth • couple • pe
9
2026-01-23 • via Nuitee
C
CESARO • solo_traveller • pe
8
2026-01-20 • via Nuitee
S
Sánchez • couple • pe
7
Cons:

Tenía bañera y no estaba operativa

2026-01-20 • via Nuitee
M
Mariana Carolina • solo_traveller • ar
9
Muy buena estadia, muy recomendable.
Pros:

Muy buena atención del personal especialmente de Estefani.
Cama confortable
Agua calentita
Aire acondicionado
Buen lugar para descansar
La ubicación es buena

Cons:

El wifi es muy malo, trate incluso de usar la pc pero tampoco funcionaba internet ahí.
Mi habitación era poco iluminada.

2026-01-19 • via Nuitee
E
EDGAR • couple • pe
10
2026-01-19 • via Nuitee
C
Camizán Mendoza • couple • pe
3
No volvería
Pros:

Bueno, no hubo algo que me agradara más

Cons:

No me gustó la atención al cliente, si pagamos por un servicio debe ser bueno en todo aspecto

2026-01-15 • via Nuitee
K
Karol • couple • pe
4
Pros:

El desayuno

Cons:

Las camas son muy incómodas

2026-01-15 • via Nuitee