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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Business center
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Heating
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Family rooms
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Garden
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Hiking
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Laundry
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Fishing
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Golf course
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Ironing service
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Canoeing
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Diving
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Massage services
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Windsurfing
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Snorkelling
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Spa/wellness center
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Shuttle service (additional charge)
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Beachfront
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Concierge service
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Outdoor furniture
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Wine/champagne
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Fruits
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Thermometers for guests provided by property
Review Highlights
Categories
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Property Description
Luxurious 5-Star Accommodation with Breathtaking Sea Views
Exceptional Facilities for a Relaxing Stay
Indulge in the outdoor swimming pool, fitness centre, sauna, and garden. Enjoy room service, free WiFi, and a shared lounge and bar with sea views.
Elegant Rooms with Modern Amenities
Each room offers air conditioning, a hot tub, and a private balcony with pool views. Relax in a cozy seating area with a TV, safety deposit box, and a desk for your convenience.
Culinary Delights and Leisure Activities
Savor local cuisine at the on-site restaurant or request special dietary options. Explore hiking and cycling in the area, unwind on the sun terrace, or seek travel tips from the attentive reception.
Book now to experience the epitome of luxury at Grand Lux Boutique Manor in Hermanus!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
The personalised service is of a 5-star standard – and, to be honest, even better than that. You feel welcome and right at home. The whole team is extremely friendly and attentive. That’s why I extended my stay.
Very clean and the staff were very helpful
My daughter stayed in the Queen’s Room and unfortunately misjudged the depth of the large step down into the bathroom, resulting in a fall and as a result broke a bone in her foot. I would strongly recommend installing some form of lighting to highlight the change in floor level and make the step more visible, helping to prevent a similar accident happening to another guest.
The breakfast was good, although I was surprised that no fruit juices were available.
I hope you will take these comments constructively, particularly the safety concern, to help improve the experience for future guests.
Location
The property is visually impressive, with beautiful furnishings, elaborate décor and a real sense of luxury on arrival. My Presidential Suite was striking and the surroundings have enormous visual impact. The staff were a particular highlight of my stay: consistently friendly, welcoming, pleasant and willing to help. I especially appreciated the housekeeping team, who responded extremely efficiently and thoroughly when I raised an issue with my room. Their attention afterwards was excellent. Breakfast also had some lovely touches, particularly the beautifully presented fruit, yoghurt and granola.
Unfortunately, there was a recurring inconsistency between the appearance of five-star luxury and the experience actually delivered.
The most concerning issue was finding hairs in the jacuzzi/bath of my Presidential Suite on arrival. I raised this directly with management before dinner and offered to show the photograph I had taken. Although the subsequent housekeeping response was excellent, a Presidential Suite at this level should have been immaculately clean before I arrived. Grand_Lux_Boutique_Manor_FINAL_Review.df
I was also extremely disappointed that the advertised sauna was unavailable, particularly because it was one of the reasons I specifically chose the hotel for a relaxing two-day break. I was initially told it was being renovated, but was subsequently told it had apparently been out of action since the load-shedding days, with no confirmed date for its return. Had I known this before making a non-refundable booking, I may have chosen another hotel.
Dinner reinforced the same feeling of inconsistency. I paid R550 for the three-course set menu. The steak was acceptable, but the advertised “vegetables of the day” amounted essentially to one very small carrot alongside the mashed potato. When I asked for mustard, I was initially presented with a large yellow plastic squeeze bottle and, after questioning this, the commercial mustard jar itself was brought to the table with a spoon. These may sound like small details, but at a hotel presenting itself as five-star, presentation and attention to detail matter.
Breakfast reflected the same inconsistency. Some elements were beautifully presented, yet sauce was brought to the table in its commercial bottle, butter was individually pre-packaged, sugar and sweeteners came in sachets, and finished plates and used items remained on my table for an extended period. None of these things is particularly serious in isolation, but they felt incongruous with the elaborate luxury surroundings.
Top
Loo. Je kunt de walvissen zien vanaf balkon
Excellent venue & exceptional service and fabulous breakfast. Top Class
Janisha and team were so friendly. The room was palatial. Breakfast superb (especially the take on the bunny chow!) property immaculate and unique. We loved that when we returned each day we were welcomed “home” by the staff only wish we could have stayed longer. It’s a 10-15min walk to centre but along the coastal path -lovely. We even saw a glimpse of whale from the balcony but even if we hadn’t it was a wonderful view .
Nothing
Very comfortable, good location, somewhat dated but still luxurious
On checking out, one is asked to sit and fill in a review form, while being closely watched. At the end of the form you are asked how much gratuity you wish to leave, and how to allocate amongst 6 named staff - most of whom you have never met. This is a terrible and uncomfortable practice.
We had a great time. Beautiful views and excellent staff!!! We were really spoiled. One of the best guesthouses we have stayed at. Did not want to go home!!!
Loved everything!!!
Everything was spotless and decorated in good taste.
Staff, location, facilities
It was amazing the staff is so kind and very welcoming, they make u feel like you’re the only guest in the house. The view was amazing ,You can see the whales from the balcony! Hope I can come back next year
Nothing !
From the special treatment we received from two ladies on simply everything we needed, to the comfort of the room and the excellent breakfast.
Nothing
Een rustige locatie met afgesloten parkeerplaats. Een goed ontbijt en maar een paar hotelkamers.
The extremely spacious room
a hand shower in the shower cubicle, as well as a non slip matt
Einfach alles - vor allem die Menschen dort !!! Tolle Lage mit wunderbarem Blick in die Bucht
Vielen Dank!!!
Nichts
I only had dinner once which was exceptional. The staff is amazing. I have never experienced such a level of service that was real and not fake.
There was nothing I could improve on.
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