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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Safety deposit box
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Fax/photocopying
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Tour desk
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Ironing service
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Sauna
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Massage services
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Thermometers for guests provided by property
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Access to nearby indoor pool
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Golfing on site
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Scuba diving on site
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Snorkeling on site
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Self parking (surcharge)
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Exercise/lap pool
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Japanese garden
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Secured parking
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Garage
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Fishing nearby
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Health or beauty spa nearby
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Horse riding nearby
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Swimming nearby
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Beach club nearby (surcharge)
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Beach toys
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Paddle boating nearby
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious 5-Star Accommodation with Breathtaking Sea Views
Exceptional Facilities for a Relaxing Stay
Indulge in the outdoor swimming pool, fitness centre, sauna, and garden. Enjoy room service, free WiFi, and a shared lounge and bar with sea views.
Elegant Rooms with Modern Amenities
Each room offers air conditioning, a hot tub, and a private balcony with pool views. Relax in a cozy seating area with a TV, safety deposit box, and a desk for your convenience.
Culinary Delights and Leisure Activities
Savor local cuisine at the on-site restaurant or request special dietary options. Explore hiking and cycling in the area, unwind on the sun terrace, or seek travel tips from the attentive reception.
Book now to experience the epitome of luxury at Grand Lux Boutique Manor in Hermanus!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children ages 10 and older are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Guest Reviews
Beautiful property and amazing location and views
All great, including staff and breakfast, except being kicked out of property at check out after being pushed for paying a late check out fee and tentative of paying an additional night.
The reservation stated a check-out time until 11:30. However, between 10:30 and 11:00, we were repeatedly asked to leave the room by 11:00 or pay a late check-out fee to stay until 13:00, which we agreed to.
After checking out at around 13:10 and paying the additional fee and tip, we were immediately told to leave the common areas of the property unless we paid for an extra night. This was particularly frustrating, as we had an important business call scheduled and had planned to work from the property, which appeared to have ample available space. As a result, we had no choice but to take calls from our car. We managed to complete only one call before the manager repeatedly insisted that we leave the premises entirely, which we did at 14:30.
As a frequent traveler with gold and platinum status across several hotel chains, I have never encountered anything like this. Even a Booking.com agent stated they had never heard of such a situation and advised us to leave for our safety.
Throughout our stay, we remained polite and respectful toward the staff. Out of courtesy, I insisted on carrying my own luggage so the older staff member wouldn’t have to.
Unfortunately, this experience gave the impression that the owner’s policies prioritize additional fees over guest experience, placing staff in an uncomfortable position.
On a side note, the rooms would benefit from proper blackout curtains, as the current white curtains allow a significant amount of light through, which made it difficult to sleep.
I was very impressed with my stay at Grand Lux Hotel in Hermanus. The service was outstanding, and I’d especially like to commend Thembi and Janisha for their exceptional hospitality.
The rooms were spacious, comfortable, and beautifully maintained. It’s clear that a lot of attention to detail goes into the upkeep of the property, which really enhances the overall experience.
The only area I would suggest improving is the high tea. At R300 per person, the offering felt a bit limited and could benefit from more variety.
Overall, it was a wonderful experience. I would definitely recommend this hotel to couples looking for a relaxing getaway.
Nothing
Amazing Stay
The Staff was incredible, so kind and helpful. The Chef made the most incredible Omelet I have ever had!!!
Stay as long as you can, you won't want to leave!
Beautiful views and friendly, helpful staff
I think its overpriced
The room
The suana wasn’t working
Way beyond expectations
A Stately accommodation fit for Presidents !!
The location and sea views are almost as good as the place itself, which is immaculate inside and-out. The attention to detail, including interior decoration is wonderfully tasteful, the staff friendly and well trained. The whole experience is geared to make guests feel special and in that it certainly excels.
Upon check-out we were presented with a Review Form, listing each staff member's name with a block next to it allowing you to indicate how much gratuity you'd like to leave. This is handed to every guest one-on-one in the office, making one feel as if there is no choice, as not tipping would indicate dissatisfaction. Surely there are many ways to prompt guests leaving a tip without "intimidation" at this 5-star level?
Sehr ruhige Lage am Ortsrand. Sehr geräumige Zimmer mit top Service und alles sehr sauber. Personal sehr freundlich. Absolute Empfehlung !
Das Personal war außerordentlich freundlich.
Frühstück war super.
There is nowhere I have ever traveled where a small team has made such a supreme effort to attain "perfection". From the personal welcome, meet and greet, familiarisation and settle-in, to the noticeable touches ... this is a surperb destination. My room, immaculate for four days, ice bucket filled, fresh fruit, turn down with choc on pillow ... attention to detail lacked nothing. Brekky was superb. Personal, personal, personal ... all the way. Wow!
I couldn't stay longer.
Excellent stay with the most professional staff!
A door to the bathroom or an enclosed toilet
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