Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Luggage storage
Non-smoking throughout
Designated smoking area
Shared lounge/TV area
Board games/puzzles
Vending machine - drinks
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Soft and wobbly mattresses
Dust under the bed

Categories

Cleanliness
7.25
Overall cleanliness was mentioned positively, but issues such as dust bunnies and small shared toilets were noted.
Service
8.75
Many reviews highlighted the friendly and helpful staff.
Location
8.75
Reviews frequently praised the hotel's excellent location, close to amenities.
Room Quality
7.75
Room comfort was mentioned positively, despite some discomfort with mattresses.
Amenities
7.75
Good amenities include clean towels and daily checks, though some items could be improved.
Value for Money
8.25
Good value for the price considering Amsterdam pricing.
Food and Beverage
7.75
No specific food and beverage service mentioned, standard quality for this hotel tier.
Overall Experience
7.75
Overall experiences varied, but positive enough to recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:44

Property Description

Convenient Location: Hotel Hortus, nestled behind the Botanical Gardens in the east side of the City Center, offers a peaceful retreat just minutes away from popular attractions like the zoo, The Hermitage Museum, Markets, and the vibrant Red Light District.

Cozy Accommodation: Providing non-smoking rooms for up to 4 people, Hotel Hortus ensures a comfortable stay with essential amenities such as a TV, safe, towels, and bed linen. The complimentary WiFi allows guests to stay connected throughout their visit.

Easy Accessibility: While the rooms are accessible only by stairs, guests enjoy 24-hour access to the hotel, giving them the freedom to explore the city at their own pace. The nearby Metro and tram 14 stop further enhance the convenience of traveling to various parts of the city.

Experience the charm of Hotel Hortus and book your stay today for an unforgettable city getaway.

Important information:

All reservations are pre-paid, nonrefundable and will be charged at the time of booking using the credit card details provided. Please be aware of the dates you are trying to book. If you book the wrong dates, you will only be allowed to change the dates to come at a later time. The new dates are to be submitted within 48 hours after the booking.

All rooms are nonsmoking.

WiFi is free and available throughout the building.

Please note that there is no elevator in the building, all rooms are only accessible by stairs and please note the stairs are steep. As such, this property may not be suitable for guests with mobility issues.

Toilets are in the hallways.

Towels and Bed linen are in all rooms.

There is no laundry service in the hotel.

Children up to 3 years old can stay for free. Older children are counted as adults.


When booking 3 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 4562 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 7.75
K
Kaan • couple • tr
7
2026-11-06 • via Nuitee
J
Juana • couple • es
8
Pros:

La atención de la recepcionista es inmejorable, encantadora, divertida, con detalles....no recuerdo au nombre pero un 10 para ella
La ubicación muy buena

Cons:

Las escaleras muy empinadas pero como todo amsterdam

2026-11-06 • via Nuitee
I
Ioanna • couple • gr
8
2026-11-06 • via Nuitee
N
Nezahat • family_with_children • fr
10
Une belle experience
Pros:

L’accueil et l’emplacement

Cons:

Dommage que la salle de bain soit commune

2026-11-05 • via Nuitee
L
Lepre_chaun • couple • sk
10
2026-11-05 • via Nuitee
T
Tremaine • couple • gb
9
9/10
Pros:

Very clean

Cons:

The toilets are next to your room and you hear people in and out using them also the stairs are very narrow if you have a disability then upstairs is not for you

2026-11-05 • via Nuitee
M
Margriet • couple • nl
8
Pros:

De ligging, in een rustige buurt, niet ver van het centrum. Ruime kamer

Cons:

Jammer dat er geen stopcontacten naast het bed zitten, waardoor er geen lampjes bij het bed waren.
Wij houden niet van verwarming 's nachts, maar dan is een dun dekbedje wel te koud!

2026-11-05 • via Nuitee
A
Andrei • couple • at
3
Pros:

Nimic

Cons:

Dezastru

2026-11-04 • via Nuitee
F
freibepa • couple • br
9
Pros:

A equipe sempre foi muito legal e prestativa. Chegamos cedo e deixamos as malas no ambiente da recepção. Gostamos muito de poder usar a geladeira e a sala compartilhada para fazer refeições. As camas eram bem confortáveis.

Cons:

A parte ruim foi estar no terceiro andar e os degraus são bem pequenos. Tem que se tomar cuidado. A iluminação do quarto foi um ponto ruim também, pois pode ser melhorada com mais luzes.

2026-11-04 • via Nuitee
S
Siddharth • couple • in
9
Good budget hotel in central Amsterdam
Pros:

Location great , staff super cool. Nice family run hostel

Cons:

My room was on 4th floor and stairs in Amsterdam are one of its kind ! Steep like mountain and narrow like Angelina jolie waist ! Very difficult to carry luggage to top floor !

2026-11-04 • via Nuitee
L
Lieselot • couple • be
5
2026-11-02 • via Nuitee
A
Appermans • family_with_children • be
7
8
Pros:

Ligging en eigenares

Cons:

Toilet op gang, maar is blijkbaar niet zo voor elke kamer

2026-11-02 • via Nuitee
C
Cindy • couple • fr
9
Bien
2026-11-02 • via Nuitee
L
Lieselot • couple • be
5
Verouderd
Pros:

De ligging was goed, smart-TV

Cons:

Zeer steile trap, versleten/kapotte vloer en plafond. Geen geluidsdichte muren waar de buren door hoort praten, de regen hoort stippen op de grond. Geen zeep/shampoo. Veel te zachte matras. Een hostel is beter

2026-11-02 • via Nuitee
M
Michael • solo_traveller • fr
10
Pros:

la localisation à moins de 20 minutes à pied du centre, la chambre est petite mais très correcte, un excellent rapport qualité prix à Amsterdam !

Cons:

rien

2026-11-01 • via Nuitee
E
Elena • solo_traveller • be
3
Very good location but quite deplorable otherwise
Pros:

The single room was a very sad room, maybe the worst room I stayed in until now. Overpriced for what it is.
My main issue was the cleaning lady. I had to check out at 11h. before that she came to knock at every single door to talk with people inside and make sure they are waken up.... I DID NOT want to open the door to interact with her to assure her that I am not late waking up... I was awake, and of course I heard her knock on every door, I opened to calm her down, but it was an inconvenience..., then she started cleaning the common toilet and shower on the corridor BEFORE people checked out. I could not shower because of her, I had to wait a lot for her to finish cleaning to go to the toilet. I just don't understand this...
Also you hear toilet flushing from your room every time someone uses it - the toilet that is common on the corridor, you also hear people talking in nearby rooms, walls are thin.

Cons:

Very good location, easy and fast check in and check out, close to metro station

2026-11-01 • via Nuitee
I
Ieva • couple • lt
9
2026-10-31 • via Nuitee
M
Maria Antonella • couple • es
8
Value for money
Pros:

I liked that it wasn’t in the center.

Cons:

The staircase isn’t very comfortable if you have to carry heavy luggage upstairs.
Also, my bed didn’t have the bottom bedsheet and I found a dirty sock under the radiator (and it wasn’t mine!).

2026-10-30 • via Nuitee
R
Roberto • solo_traveller • nl
7
2026-10-30 • via Nuitee
E
Eda • couple • ee
5
Not cheap not very cheerful
Pros:

Nice location and the guy on reception was very helpful and pleasant.

Cons:

The room was tiny. There were hardly any amenities. The room lighting was terrible. The old suspended ceiling was full of holes showing unfilled structural openings above. It was stuffy with a small window. Getting upstairs to the room was a mountaineering exercise quite dangerous for anyone with any sort of mobility issues, so bad it looked illegal to me.

2026-10-28 • via Nuitee