Children allowed

Facilities

Non-smoking rooms
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Soft and wobbly mattresses
Dust under the bed

Categories

Cleanliness
7.25
Overall cleanliness was mentioned positively, but issues such as dust bunnies and small shared toilets were noted.
Service
8.75
Many reviews highlighted the friendly and helpful staff.
Location
8.75
Reviews frequently praised the hotel's excellent location, close to amenities.
Room Quality
7.75
Room comfort was mentioned positively, despite some discomfort with mattresses.
Amenities
7.75
Good amenities include clean towels and daily checks, though some items could be improved.
Value for Money
8.25
Good value for the price considering Amsterdam pricing.
Food and Beverage
7.75
No specific food and beverage service mentioned, standard quality for this hotel tier.
Overall Experience
7.75
Overall experiences varied, but positive enough to recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:44

Property Description

Convenient Location: Hotel Hortus, nestled behind the Botanical Gardens in the east side of the City Center, offers a peaceful retreat just minutes away from popular attractions like the zoo, The Hermitage Museum, Markets, and the vibrant Red Light District.

Cozy Accommodation: Providing non-smoking rooms for up to 4 people, Hotel Hortus ensures a comfortable stay with essential amenities such as a TV, safe, towels, and bed linen. The complimentary WiFi allows guests to stay connected throughout their visit.

Easy Accessibility: While the rooms are accessible only by stairs, guests enjoy 24-hour access to the hotel, giving them the freedom to explore the city at their own pace. The nearby Metro and tram 14 stop further enhance the convenience of traveling to various parts of the city.

Experience the charm of Hotel Hortus and book your stay today for an unforgettable city getaway.

Important information:

All reservations are pre-paid, nonrefundable and will be charged at the time of booking using the credit card details provided. Please be aware of the dates you are trying to book. If you book the wrong dates, you will only be allowed to change the dates to come at a later time. The new dates are to be submitted within 48 hours after the booking.

All rooms are nonsmoking.

WiFi is free and available throughout the building.

Please note that there is no elevator in the building, all rooms are only accessible by stairs and please note the stairs are steep. As such, this property may not be suitable for guests with mobility issues.

Toilets are in the hallways.

Towels and Bed linen are in all rooms.

There is no laundry service in the hotel.

Children up to 3 years old can stay for free. Older children are counted as adults.


When booking 3 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 4093 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 7.75
H
Hunter • solo_traveller • gb
10
2026-04-11 • via Nuitee
Володимир • couple • ua
9
2026-04-11 • via Nuitee
M
Mariana • couple • br
10
2026-04-11 • via Nuitee
E
Elliot • solo_traveller • de
6
2026-04-10 • via Nuitee
A
Ali • couple • az
8
2026-04-10 • via Nuitee
K
Keveny • couple • br
10
2026-04-10 • via Nuitee
Z
Zachmeier • solo_traveller • us
8
Pros:

Great location and very clean

2026-04-10 • via Nuitee
J
Joali • couple • mx
5
No lo recomendaría.
Pros:

El alojamiento está ubicado cerca de estaciones de metro y a 15 minutos de la estación central.

Es un edificio de varios pisos, las escaleras están demasiado inclinadas, lo que deberían advertir ya que si tienes algún problema de movilidad o alguna restricción se complica el subir con maletas. El cuarto no tiene WC propio, todos son compartidos lo que genera una incomodidad si es que no lees bien las condiciones de reserva. En la habitación hay una pequeña televisión que NO FUNCIONA. Adicional cuentan con un viejo ventilador que no es suficiente para refrescar la habitación. La cama y almohadas son muy duras. Y en general para el precio considero le faltan muchas comodidades. Si solo buscas pasar la noche es ideal. Adicional el edificio tiene un olor muy fuerte a humedad que genera una incomodidad desde que entras. No lo recomendaría.

Cons:

Olor. Escaleras empinadas. Sin baño propio.

2026-04-10 • via Nuitee
P
Perin Sudem • couple • pl
10
2026-04-09 • via Nuitee
D
Daniela • couple • it
10
2026-04-09 • via Nuitee
J
Jia • family_with_children • gb
8
great hotel, great service, great price. very clean and very friendly staff
Pros:

location is excellent for what you pay

Cons:

the stairs. but hotel is an old building and the steep stairs are just a part of it

2026-04-08 • via Nuitee
J
judith • couple • pt
6
Funcionários super atenciosos
Pros:

A localização È muito boa

Cons:

As camas não são muito boas

2026-04-08 • via Nuitee
A
Ana • couple • es
7
2026-04-08 • via Nuitee
G
Georgios • couple • gr
7
2026-04-08 • via Nuitee
W
wiktoria • couple • pl
3
Pros:

lozka

Cons:

smrod w calym obiekcie , chloru i wilgoci , toaleta wspolna , natomiast toaleta byla wspolna , wprowaxzajace w blad.

2026-04-08 • via Nuitee
C
chouquet • couple • fr
7
2026-04-08 • via Nuitee
P
Paola • couple • ec
10
Pros:

La ubicación

2026-04-08 • via Nuitee
M
Mélia • couple • fr
8
Séjour pratique avec un environnement de quartier agréable
Pros:

L'emplacement très pratique et agréable

Cons:

Chambre un peu petite et ménage de la salle de bain à revoir

2026-04-07 • via Nuitee
S
Sophie • couple • at
7
Preisleistung geht nicht besser in Amsterdam für diese Lage.
Pros:

Sehr zuvorkommendes und freundliches Personal, tolle Kommunikation (such schon vor der Ankunft). Die Lage ist top und alle öffentlichen Verkehrsmittel sind 3-5min zu Fuß erreichbar. Das Hotel ist sauber und es ist immer möglich die Koffer an der Rezeption zu lassen.

Cons:

Sehr steile und dünne Stiegen-Achtung für Menschen mit Knieproblemen. Dünne Wände: Wir hatten ein Zimmer direkt neben dem Bad und man hört zu jeder Uhrzeit wann jemand eine Tür schließt, dass WC benützt oder Duschen geht. Also eher nichts für leichte Schläfer.

2026-04-07 • via Nuitee
A
Agustina • solo_traveller • es
7
Cumple
Pros:

Cómodo, muy lindo el edifico. Buena atención del personal, muy simpáticos y serviciales.

Cons:

Nos pareció caro para una sola noche, pero dentro de los precios de Amsterdam, era uno de los más baratos.

2026-04-06 • via Nuitee