Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Luggage storage
Non-smoking throughout
Designated smoking area
Shared lounge/TV area
Board games/puzzles
Vending machine - drinks
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Soft and wobbly mattresses
Dust under the bed

Categories

Cleanliness
7.25
Overall cleanliness was mentioned positively, but issues such as dust bunnies and small shared toilets were noted.
Service
8.75
Many reviews highlighted the friendly and helpful staff.
Location
8.75
Reviews frequently praised the hotel's excellent location, close to amenities.
Room Quality
7.75
Room comfort was mentioned positively, despite some discomfort with mattresses.
Amenities
7.75
Good amenities include clean towels and daily checks, though some items could be improved.
Value for Money
8.25
Good value for the price considering Amsterdam pricing.
Food and Beverage
7.75
No specific food and beverage service mentioned, standard quality for this hotel tier.
Overall Experience
7.75
Overall experiences varied, but positive enough to recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:44

Property Description

Convenient Location: Hotel Hortus, nestled behind the Botanical Gardens in the east side of the City Center, offers a peaceful retreat just minutes away from popular attractions like the zoo, The Hermitage Museum, Markets, and the vibrant Red Light District.

Cozy Accommodation: Providing non-smoking rooms for up to 4 people, Hotel Hortus ensures a comfortable stay with essential amenities such as a TV, safe, towels, and bed linen. The complimentary WiFi allows guests to stay connected throughout their visit.

Easy Accessibility: While the rooms are accessible only by stairs, guests enjoy 24-hour access to the hotel, giving them the freedom to explore the city at their own pace. The nearby Metro and tram 14 stop further enhance the convenience of traveling to various parts of the city.

Experience the charm of Hotel Hortus and book your stay today for an unforgettable city getaway.

Important information:

All reservations are pre-paid, nonrefundable and will be charged at the time of booking using the credit card details provided. Please be aware of the dates you are trying to book. If you book the wrong dates, you will only be allowed to change the dates to come at a later time. The new dates are to be submitted within 48 hours after the booking.

All rooms are nonsmoking.

WiFi is free and available throughout the building.

Please note that there is no elevator in the building, all rooms are only accessible by stairs and please note the stairs are steep. As such, this property may not be suitable for guests with mobility issues.

Toilets are in the hallways.

Towels and Bed linen are in all rooms.

There is no laundry service in the hotel.

Children up to 3 years old can stay for free. Older children are counted as adults.


When booking 3 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 4562 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 7.75
U
Ursie couple gb
7
Pros:

Nice street, easy transport to centre.

Cons:

No kettle in room.

2026-08-29 via Nuitee
A
Andreanne solo_traveller ca
8
Pros:

I stayed for one night. It was a convenient location; two metro stops away from the central station. A tram line is also close by. I enjoyed the quiet atmosphere and comfortable bed.

Cons:

No elevators; it's a long walk up to the 4th floor with a heavy bag! There is also only one toilet and shower on the floor. It's shared between all the rooms on that floor.

2026-08-28 via Nuitee
T
Teresa couple at
10
Pros:

Verf friendly receptionist, lovely cute little rooms.

2026-08-28 via Nuitee
V
Volodymyr couple ca
9
2026-08-28 via Nuitee
Y
Yuliia couple ua
9
2026-08-27 via Nuitee
M
Muriel De Luca solo_traveller fr
10
Pros:

Calme et près du centre, le personnel était très sympathique.

2026-08-27 via Nuitee
M
Martin couple uy
10
Pros:

El personal la señora de la noche una genia

2026-08-27 via Nuitee
L
Louis extended_group nl
3
Bed bugs!! Nice location but unfortunately not very hygienic and a lot of trouble with bed bugs
Pros:

The location was good.

Cons:

After my stay, I had a terrible reaction to bed bug bites. It was extremely bad. When I called the hotel to report it, they questioned whether the bites were actually caused by bed bugs and told me they would call me back. Unfortunately, I never heard from them again.

2026-08-27 via Nuitee
H
Hameed solo_traveller gb
10
Welcoming from start to finish plus not my first stay
Pros:

Friendly staff

Cons:

Stairs but they can’t do anything about that

2026-08-26 via Nuitee
C
Christianne solo_traveller gb
8
Interesting old building close to canals
Pros:

Interesting old architectural building - very steep narrow stairs but carpeted so we managed to get our case up and down okay. The quad room was great and the double even better, lots of fans available as it was 30+ degrees but we still slept well.

Cons:

Narrow stairs - a lift for our case would have been good but appreciate not easy to retrofit.

2026-08-26 via Nuitee
I
Irena solo_traveller pl
10
Fantastic place to stay!
Pros:

Perfect location next to Artis and public transport. Fantastic, friendly and helpful Staff! Huge thank you for the hospitality! We'll be back for sure! 😀

Cons:

All was perfect!

2026-08-26 via Nuitee
A
Anika couple de
9
Ruhige, grüne Lage, herzlicher Familiengeführte Unterkunft, gerne wieder.
Pros:

In einer angenehm ruhigen Gegend, Zimmer mit Dusche, Betten waren ok, im EG gab es einen Gemeinschaftskühlschrank für kleine Snacks und eine Mikrowelle, wie auch Tisch und Besteck. Ist im Bereich der Rezeption, also ab 22/23 Uhr evtl. zu.

Cons:

Kleines Manko waren die Einstellungsamaturen der Dusche, man hat ewig gebraucht um sich nicht zu verbrühen oder als Eiszapfen in der Dusche zu stehen. Aber wenn man den Trick raus hat, ist es nicht so schlimm.

2026-08-26 via Nuitee
M
María Rocío solo_traveller es
9
2026-08-26 via Nuitee
I
Inge solo_traveller be
5
2026-08-26 via Nuitee
A
adam solo_traveller gb
10
Pros:

Very clean hotel. Compatible beds.

Cons:

Staff where very friendly and kind. Made me a coffee every morning.

2026-08-24 via Nuitee
M
Mikkel extended_group dk
7
Pros:

Receptionisten var super venlig og hjælpsom. Beliggenhed er super. Værelserne er ældre og slidte men rene og pæne.

2026-08-24 via Nuitee
C
Chevalier couple fr
10
2026-08-24 via Nuitee
P
Ponomareva solo_traveller at
6
2026-08-24 via Nuitee
S
Sammy solo_traveller fr
8
2026-08-24 via Nuitee
C
Chevalier couple fr
10
parfait
Pros:

tout

Cons:

rien

2026-08-24 via Nuitee