Children allowed

Facilities

Non-smoking rooms
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Soft and wobbly mattresses
Dust under the bed

Categories

Cleanliness
7.25
Overall cleanliness was mentioned positively, but issues such as dust bunnies and small shared toilets were noted.
Service
8.75
Many reviews highlighted the friendly and helpful staff.
Location
8.75
Reviews frequently praised the hotel's excellent location, close to amenities.
Room Quality
7.75
Room comfort was mentioned positively, despite some discomfort with mattresses.
Amenities
7.75
Good amenities include clean towels and daily checks, though some items could be improved.
Value for Money
8.25
Good value for the price considering Amsterdam pricing.
Food and Beverage
7.75
No specific food and beverage service mentioned, standard quality for this hotel tier.
Overall Experience
7.75
Overall experiences varied, but positive enough to recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:44

Property Description

Convenient Location: Hotel Hortus, nestled behind the Botanical Gardens in the east side of the City Center, offers a peaceful retreat just minutes away from popular attractions like the zoo, The Hermitage Museum, Markets, and the vibrant Red Light District.

Cozy Accommodation: Providing non-smoking rooms for up to 4 people, Hotel Hortus ensures a comfortable stay with essential amenities such as a TV, safe, towels, and bed linen. The complimentary WiFi allows guests to stay connected throughout their visit.

Easy Accessibility: While the rooms are accessible only by stairs, guests enjoy 24-hour access to the hotel, giving them the freedom to explore the city at their own pace. The nearby Metro and tram 14 stop further enhance the convenience of traveling to various parts of the city.

Experience the charm of Hotel Hortus and book your stay today for an unforgettable city getaway.

Important information:

All reservations are pre-paid, nonrefundable and will be charged at the time of booking using the credit card details provided. Please be aware of the dates you are trying to book. If you book the wrong dates, you will only be allowed to change the dates to come at a later time. The new dates are to be submitted within 48 hours after the booking.

All rooms are nonsmoking.

WiFi is free and available throughout the building.

Please note that there is no elevator in the building, all rooms are only accessible by stairs and please note the stairs are steep. As such, this property may not be suitable for guests with mobility issues.

Toilets are in the hallways.

Towels and Bed linen are in all rooms.

There is no laundry service in the hotel.

Children up to 3 years old can stay for free. Older children are counted as adults.


When booking 3 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 4288 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 7.75
S
Strano • solo_traveller • it
10
Week end pasquale
Pros:

Tutto

Cons:

.

2026-05-02 • via Nuitee
I
Inga • solo_traveller • lv
7
2026-05-02 • via Nuitee
F
florence • solo_traveller • fr
10
Idéal pour profiter d’Amsterdam
Pros:

Chambre confortable et emplacement parfait !
Personnel très sympathique

2026-05-02 • via Nuitee
M
Maryna Clark • solo_traveller • za
7
2026-05-01 • via Nuitee
M
Marja • solo_traveller • fi
6
Pros:

Ystävällinen ja avulias henkilökunta, siisti hotelli ja huone . Sijainti hyvä ja rauhallinen ympäristö.

Cons:

Tiesin jo varatessa että wc on käytävällä, se oli kuitenkin lähellä ja siisti.

2026-04-30 • via Nuitee
C
Craig • solo_traveller • gb
1
Pros:

Nothing to be honest

Cons:

It's a Youth Hostel charging hotel prices

2026-04-29 • via Nuitee
S
sonia • couple • fr
9
Le personnel et l accueil très agréable
Pros:

Pas très loin du centre et de la gare centrale on peut très bien se rejoindre la gare à pied

Cons:

Les lit trop mou et la température de la douche c trop chaud ou froid mes pour 2 nuit faut pas trop se plaindre

2026-04-29 • via Nuitee
M
Merve • extended_group • tr
7
Temiz ve konumu ortalama
Pros:

Tesis çok temizdi ortak tuvaletler gayet temizdi ilk defa ortak tuvaletli otelde kalmamıza rağmen hiç rahatsız olmadık.

Cons:

Öncelikle odada yatak yanlarında priz yoktu, odada iki tane biri giriş kapısının yanında ve çok yüksekteydi. Odada su dahi yoktu. Isıtıcı yoktu kahve vs zaten yoktu. Terlik şampuan vs hiç biri yok. Bunlar dışında otel sessiz ve temizdi. Bence 1 günlük konaklamalarda kullanılabilir. Merdivenler çok dik ve dar büyük boy valizi çıkarabilene helal olsun derim.

2026-04-29 • via Nuitee
D
D • extended_group • fr
8
2026-04-29 • via Nuitee
I
ilouane • solo_traveller • fr
7
Pros:

Très bon emplacement bien desservi par différentes lignes de tram.

Cons:

Chambre assez petite avec une forte odeur de remonté dans la douche.

2026-04-29 • via Nuitee
V
Virginia • couple • uy
7
2026-04-28 • via Nuitee
I
Ilker • couple • tr
1
2026-04-28 • via Nuitee
M
Muqsit • family_with_children • de
7
2026-04-28 • via Nuitee
C
Can • solo_traveller • tr
7
2026-04-27 • via Nuitee
Y
Yamila • solo_traveller • ar
9
Pros:

Excelente hotel muy cerca del centro, a metros del metro y el tranvía. El personal muy amable y atento. Las instalaciones impecables y la habitación cómoda y espaciosa. Tuvimos una hermosa estadía

2026-04-27 • via Nuitee
R
Rami • couple • dz
7
It was Amsterdam baby !
Pros:

The lady at the reception was overwhelmingly friendly (we didn't hate you btw, those were stairs to valhalla 😂)

Cons:

May not be quiet sometimes.

2026-04-26 • via Nuitee
J
Joeri • couple • nl
8
2026-04-26 • via Nuitee
M
Marina • couple • ru
8
Pros:

Хорошее расположение. Спальный район. Рядом милый парк и ботанический сад. До центра и жд вокзала.- 20 мин.пешком. От жд идет прямой трамвай 14.На ресепшен работают милейшие люди. На 1 этаже есть общий холодильник и микроволновка. Постельное и полотенца чистые и свежие.

Cons:

Ну про лестницы все на сайте написано. Но. В номере нет ни одного крючка. Ни мокрый плащ повесить,ни полотенце для умывания ,ни полотенце,мокрое после душа.. Очень неудобно. Высоченные потолки и крохотная лампочка. Полумрак. У кроаати нет личного светильника.. И отдельная печаль- нет чайника. Да,на ресепшен дают горячую воду в стакане,но !! Для этого надо сначала спуститься со второго этажа,а потом залезть по крутой лестнице с 2 кружками кипятка в руках. Ни мыла,ни шампуня в душе. В 2х местном номере- 2 сдвинутые кровати.

2026-04-26 • via Nuitee
D
Diego • solo_traveller • es
7
Opción asequible sin grandes comodidades.
Pros:

El precio está bien para los precios de Ámsterdam. La ubicación no es la más céntrica, pero se puede llegar a la estación central en transporte público con línea directa, o en 30 minutos a pie. Hay una máquina expendedora por si tienes hambre.

Cons:

Escaleras muy inclinadas y estrechas, no es para gente mayor. Las camas eran un poco incómodas, los colchones se hunden demasiado. No ofrecen opción de desayuno.

2026-04-26 • via Nuitee
R
Richard • couple • gb
10
Staff was great made our stay perfect.
Pros:

Staff, the location and comfortable

Cons:

The dramatic reviews people make about the property

2026-04-26 • via Nuitee