Children allowed

Facilities

Non-smoking rooms
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Soft and wobbly mattresses
Dust under the bed

Categories

Cleanliness
7.25
Overall cleanliness was mentioned positively, but issues such as dust bunnies and small shared toilets were noted.
Service
8.75
Many reviews highlighted the friendly and helpful staff.
Location
8.75
Reviews frequently praised the hotel's excellent location, close to amenities.
Room Quality
7.75
Room comfort was mentioned positively, despite some discomfort with mattresses.
Amenities
7.75
Good amenities include clean towels and daily checks, though some items could be improved.
Value for Money
8.25
Good value for the price considering Amsterdam pricing.
Food and Beverage
7.75
No specific food and beverage service mentioned, standard quality for this hotel tier.
Overall Experience
7.75
Overall experiences varied, but positive enough to recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:44

Property Description

Convenient Location: Hotel Hortus, nestled behind the Botanical Gardens in the east side of the City Center, offers a peaceful retreat just minutes away from popular attractions like the zoo, The Hermitage Museum, Markets, and the vibrant Red Light District.

Cozy Accommodation: Providing non-smoking rooms for up to 4 people, Hotel Hortus ensures a comfortable stay with essential amenities such as a TV, safe, towels, and bed linen. The complimentary WiFi allows guests to stay connected throughout their visit.

Easy Accessibility: While the rooms are accessible only by stairs, guests enjoy 24-hour access to the hotel, giving them the freedom to explore the city at their own pace. The nearby Metro and tram 14 stop further enhance the convenience of traveling to various parts of the city.

Experience the charm of Hotel Hortus and book your stay today for an unforgettable city getaway.

Important information:

All reservations are pre-paid, nonrefundable and will be charged at the time of booking using the credit card details provided. Please be aware of the dates you are trying to book. If you book the wrong dates, you will only be allowed to change the dates to come at a later time. The new dates are to be submitted within 48 hours after the booking.

All rooms are nonsmoking.

WiFi is free and available throughout the building.

Please note that there is no elevator in the building, all rooms are only accessible by stairs and please note the stairs are steep. As such, this property may not be suitable for guests with mobility issues.

Toilets are in the hallways.

Towels and Bed linen are in all rooms.

There is no laundry service in the hotel.

Children up to 3 years old can stay for free. Older children are counted as adults.


When booking 3 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 4038 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 7.75
H
Hansi • solo_traveller • in
10
2026-02-14 • via Nuitee
S
Saimi • couple • fi
7
Great location for a short trip
Pros:

Suitable for a short stay! The location is really good, easy to get to by tram or metro. The room was nice enough, offering the most basic essentials.

Cons:

There was quite a layer of dust on some of the surfaces in the room

2026-02-13 • via Nuitee
N
Nick • couple • be
7
Zeer vriendelijk personeel, en de locatie is super dicht bij alles. Zeker aan te raden!
Pros:

Leuke locatie!

Cons:

Om 2u in de nacht wakker gemaakt te worden door een koppel die het zo nodig luid moest maken.. 😅

2026-02-13 • via Nuitee
J
Julie • couple • fr
10
2026-02-12 • via Nuitee
N
Necati taylan • couple • tr
7
Pros:

Konum ve temizlik iyiydi

Cons:

Merdivenler çok dar ve dik ayrıca odada banyo olup tuvalet olmaması çok tuhaf rezervasyon yaparken mutlaka dikkat edin tuvaletler ortak kullanım olması herşeyi mahfediyor

2026-02-12 • via Nuitee
N
Nicky • solo_traveller • gb
10
Pros:

Been going to this family run hotel for 20 years. It's always clean and welcoming.
Close to Artis Zoo, and the botanical gardens, it's a quiet area at night.

2026-02-12 • via Nuitee
S
SAKURAKO • solo_traveller • jp
9
Pros:

Good location
Nice staffs
Room was super clean

Cons:

Little bit stinky bathroom

The stairs were steep. But I only had backpacks so I had no problem:)

2026-02-12 • via Nuitee
L
Lilly • solo_traveller • de
8
2026-02-12 • via Nuitee
B
Beatriz • couple • es
7
Todo bien, buen sitio para quedarse en el centro de la ciudad
Pros:

Era como las fotografías, limpio y bonito.

Cons:

Un poco ruidoso pero se podía dormir sin problema!

2026-02-12 • via Nuitee
S
Sonja • extended_group • at
7
Durchzogen, aber Preis-Leistungs-Verhältnis ok, Lage auch ok.
Pros:

Die Lage ist gut. Man kommt mit der Straßenbahn rasch ins Zentrum. Es gab einen Aufenthaltsraum und die Möglichkeit, selbst gebrachtes Frühstück dort zu essen (inkl Toaster, Geschirr, Kühlschrank, Mikrowelle.)
Das Gepäck kann sicher aufbewahrt werden, lange Öffnungszeiten, betreute Rezeption, freundliches Personal

Cons:

Wir hatten 3 Zimmer - eines davon war miserabel (Bett für zwei Personen ungeeignet, zu schmal und weich, sodass man Angst haben musste, rauszufallen. Die Heizung konnte nicht wirklich reguliert werden - Fenster aufmachen war auch keine Option, weil es dann voll auf den Kopf gezogen hat. Leider wurde uns kein Ersatzzimmer angeboten.
Im Aufenthaltsraum hätten wir einen Wasserkocher gut gebrauchen können. Man kann aber in der Rezeption um heißes Wasser bitten.

2026-02-11 • via Nuitee
A
aydeniz • couple • tr
9
2026-02-11 • via Nuitee
S
Sabine • couple • at
7
Pros:

Aufmerksames Personal. Sauberkeit. Lage. Mikrowelle im Gemeinschaftsraum.

Cons:

Zu schmale und weiche Matratzen. Keine richtige Duschwand, daher alles nass draußen.

2026-02-11 • via Nuitee
M
Mackeila • couple • ie
8
Good deal
Pros:

Location, big room, good price

Cons:

Beds are not good

2026-02-11 • via Nuitee
M
Martina • couple • it
8
2026-02-09 • via Nuitee
A
Agostina • couple • ie
9
2026-02-09 • via Nuitee
M
Mathilde • couple • fr
8
2026-02-08 • via Nuitee
S
Sabine • couple • de
10
2026-01-31 • via Nuitee
K
Katharina • family_with_children • de
7
Insgesamt sind wir sehr zufrieden
Pros:

Drumherum alles sehr ruhig, angenehmes Viertel

Cons:

Enge Toilette und sehr hellhörig

2026-01-31 • via Nuitee
R
Rita • extended_group • es
8
Pros:

Estaba cerca del centro de la ciudad

Cons:

El baño fuera de la habitación

2026-01-30 • via Nuitee
V
Veronika • solo_traveller • at
7
Preis-Leistungsverhältnis war gut
2026-01-30 • via Nuitee